Jobs

Head of Engagement

Organisation: Live Borders

Salary: £48,675.83-£52,727.32

Location: Council Headquarters, Newtown St Boswells, Melrose, TD6 0SA

To provide strategic leadership for engagement activities across Live Borders,

ensuring effective marketing, communications, fundraising, digital, insight and

engagement activity that builds strong relationships, grows audiences,

enhances reputation and supports organisational sustainability.

The post holder will set the strategic direction for engagement, lead the

Engagement function, manage senior staff, and ensure activity is insight-led,

audience-focused and aligned with corporate priorities. The role acts as the

organisation’s senior professional lead for marketing, communications,

engagement, brand and reputation, fundraising and service excellence.

The role will be accountable for delivering excellent customer service across

the company by setting a development standard and regularly monitoring net

promoter scores. The role will be focused strategically on increased

participation, widening participation from underrepresented groups and

increasing our income.

As a member of the Senior Leadership Team, the role will support the CEO to

deliver the Business Transformation Portfolio and will be accountable for

leading projects. The role will also be a key part of setting and delivering

strategic plans and the business case for the organisation.

Application Deadline: Monday 16/02/2026