Head of Engagement
Organisation: Live Borders
Salary: £48,675.83-£52,727.32
Location: Council Headquarters, Newtown St Boswells, Melrose, TD6 0SA
To provide strategic leadership for engagement activities across Live Borders,
ensuring effective marketing, communications, fundraising, digital, insight and
engagement activity that builds strong relationships, grows audiences,
enhances reputation and supports organisational sustainability.
The post holder will set the strategic direction for engagement, lead the
Engagement function, manage senior staff, and ensure activity is insight-led,
audience-focused and aligned with corporate priorities. The role acts as the
organisation’s senior professional lead for marketing, communications,
engagement, brand and reputation, fundraising and service excellence.
The role will be accountable for delivering excellent customer service across
the company by setting a development standard and regularly monitoring net
promoter scores. The role will be focused strategically on increased
participation, widening participation from underrepresented groups and
increasing our income.
As a member of the Senior Leadership Team, the role will support the CEO to
deliver the Business Transformation Portfolio and will be accountable for
leading projects. The role will also be a key part of setting and delivering
strategic plans and the business case for the organisation.
Application Deadline: Monday 16/02/2026
