Jobs

JOB PURPOSE
To provide a high standard of housekeeping and guest welcome at Brodie Castle including all holiday lets, office spaces, campsite and public facilities.
To maintain oversight of cleaning standards in relation to the above places by you and your team.
The Holiday Let and Housekeeping Supervisor is responsible for ensuring all health and safety compliance requirements and documentation are fulfilled across all Brodie holiday lets.
To manage, lead and support a small team of housekeeping assistants.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Holiday Lets
• Monitoring of overall standards of cleaning and housekeeping carried out by you and your team with the ability to give feedback and motive team to deliver high standards.
• Monitor and report any maintenance issues with the maintenance team and ensure appropriate action is taken.
• Establish a cleaning schedule for all holidays lets as required.
• Ensuring linen etc. is bagged ready for delivery to the laundry and carrying out regular laundry duties on the premises.
• Welcoming guests in accordance with the standards required by The National Trust For Scotland.
• Take responsibility for troubleshooting issues that may arise during a guests stay during office hours and out of hours on a shared rota basis.
• Carry out regular inventory checks.
• Work with Property Administrator on managing bookings accordingly and associated liaison with other Trust staff and departments.
• Work closely with the central NTS Holidays Team to maintain brand standard.
• Monitoring and maintaining stocks of all consumables including cleaning products.

Office Spaces
• Establish a cleaning schedule and processes.
• Responsible for maintaining good levels of cleanliness in all communal spaces such as staff kitchen and toilet areas, hoovering all office spaces and mopping floors.
• Be the Green Champion for Brodie Castle.

Campsite and Public Facilities
• Establish a cleaning schedule and lead high standards throughout.
• Monitoring of overall standards of cleaning and housekeeping carried out by you and your team with the ability to give feedback and motive team to deliver high standards.
• Monitoring and maintaining stocks of all consumables including cleaning products.
• Monitor and report any maintenance issues with the maintenance team and ensure appropriate action is taken.
Soft Play
• Establish a cleaning schedule and lead high standards throughout.
• Monitoring of overall standards of cleaning and housekeeping carried out by you and your team with the ability to give feedback and motive team to deliver high standards.

General

• Sharing the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste.
• Carry out regular Duty Management of Brodie Castle on a shared rota basis to ensure daily operating runs smoothly and any emergency procedures are followed.
• Work together with the wider Brodie team to support departments as required and inspire a great team dynamic.
People Management
• Supervision and monitoring of the work of the Housekeeping Assistants. Ability to give feedback and motive team to deliver high standards.
• Regular liaison with other property staff, regional central support teams and curatorial and collection team
• Friendly and considerate contact with guests and members of the public.

Application Deadline: Sunday 05/04/2026