Office Administrator

Organisation: Bo’Ness & Kinneil Railway

Salary: Circa £20k, depending on experience

Location: Bo'ness

Purpose: To provide administrative and customer support in the SRPS office
Hours: Full time, Monday to Friday based on a 35 hour week
Generous and flexible holiday allowance

Key Responsibilities
• Answer telephone, email, post and in person enquiries as required with the highest standard of customer service
• Responsible for and handling all sales enquiries and advance bookings
• Assist with the co-ordination of group bookings and special events
• Provide basic accounts assistance
• Carry out general administrative tasks in a polite and efficient manner
• Undertake any other reasonable tasks that the job holder is able to perform

Qualifications and Experience
• 2+ years’ experience working in a customer-focused, office environment
• Demonstrable level of ICT knowledge, particularly in Excel and Word
• Excellent written and verbal communication skills
• Ability to multi-task and prioritise projects
• Well organised with exceptional attention to detail
• Good inter-personal skills
• Flexible with a common-sense approach
• Can work independently and as part of a team
• Experience of working with online ticketing systems
• Knowledge of accounts and Sage

Applications should include a CV and covering letter with your reasons for applying.

Completed applications should be emailed to or sent to Amanda Kilburn, Scottish Railway Preservation Society, 17-19 North Street, Bo’ness, West Lothian, EH51 0AQ

Application Deadline: Monday 19/07/2021