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Programme Assistant

Organisation: V&A Dundee

Salary: £23,463 - £25,372

Location: Dundee

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it’s part of everyday life and it’s everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

Role Profile:
The Programme at V&A Dundee is delivered by a dynamic and enthusiastic team, passionate about creating engaging, meaningful, challenging and enjoyable programmes and experiences for our visitors. We are looking for a Programme Assistant to provide operational and administrative support to the Exhibitions team. The role will work across the organisation to support holistic and cross-organisational working to ensure the smooth delivery of the museum’s programme of exhibitions and events. As a member of the Exhibitions team, the Programme Assistant contributes ideas to the museum’s programme, is essential to the department’s collegiate work environment and liaises with other internal departments and with the professional design world, in one of the most dynamic design environments in Europe.

The Programme Assistant works with a small and busy team on the realisation of exhibitions and commissions working with designers, lenders and design institutions. The Programme Assistant will work on all aspects of programme development and support on delivery comprising curatorial, registrar and project management related responsibilities. The role includes supporting on smaller scale exhibitions and displays and supporting the Curators and Assistant Curators on exhibition projects running concurrently, including historic and contemporary exhibitions with objects from UK and international collections.

Duties and Responsibilities:

-Organise meetings, circulate agendas, take minutes in coordination with department Leads

-Support the Programme Director with diary management and scheduling meetings

-Arrange accommodation, travel, per diems and schedules for visiting artists, designers, speakers, couriers etc

-Attend weekly Operational diary meetings, identify potential clashes within the programme and book out museum spaces on the internal calendar as required

-Deal with routine enquiries to the Programme team, making sure relevant colleagues are informed and drafting responses if required

-Assist with the editing and proof-reading of texts, including label copy, information panels, Learning resources, website content, press releases, gallery guides, public programme copy etc

-Assist with any research and development required to deliver programme

Exhibitions and Displays

-Maintain computerised and manual records and files relating to exhibitions, archiving documents where appropriate, to facilitate better cross-departmental working

-Maintain general departmental budget records, specifically liaising with Finance to ensure departmental financial reconciliation is completed in a timely manner

-Assist the Assistant Curators in researching and organising department studio visits to designers and makers across Scotland, as well as away-day meetings

-Assist with the installation and dismantling of temporary exhibitions and displays when required

-Assist in maintaining object lists under the direction of Curators and Assistant Curators

-Assist the Curator with the completion of core paperwork including the completion of Government Indemnity applications

-Liaise with the Personal Executive Assistant and Office Manager to co-ordinate meetings as required between the Programme team and Director

Public Programme

-Assist with maintaining budgets for public programmes projects meticulously and in a timely fashion

-Assist event planning administration and delivery of live events, in museum and online – including drafting event plans, schedules, updating organisational calendars and booking access provisions (BSL interpreters) etc

-Provide operational support to the Creative Programmer in preparation for and during the delivery of live events, in museum and online

-Assist with compiling, checking and inputting information for the What’s On process

-Assist with event recording and gathering feedback post production


-Facilitate effective communication with Learning team colleagues to uphold seamless information exchange throughout the Programme department

-Work with colleagues in Learning to diarise cross-team events, aways days and meetings


-Promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and with respect/dignity and actively contributing to developments that support the museum’s strategy for widening access, inclusion and diversity

-Be committed to health and safety and ensure familiarity with all of the Museum’s health and safety policies and procedures

-Ensure familiarity with Child Protection policy and procedures

-Be security conscious, ensure familiarity and co-operation with all museum security procedures

-Some weekend and evening work will be required on an ad hoc basis to support the public programme, this can be reclaimed via our Time Off in Lieu policy

-Carry out any other ad-hoc duties under the direction of department leads

Person specification

Academic study, work experience, or professional experience relevant to this role

-Excellent communication and accuracy in written communication

-Proven IT skills with experience of Microsoft Office, namely Word and Excel

-Ability to manage priorities and work to deadlines

-Excellent organisation skills and impeccable attention to detail

-An ability to work confidentially, handling sensitive information

-Ability to contribute to and promote an inclusive, respectful culture within a team

-Ability to work as part of a team and independently, remaining calm under pressure


-Previous experience of working with key stakeholders such as curators, designers and artists

-Knowledge of contemporary design, designers and design world networks and debates

Deadline for applications: no later than 17.00, 18 April 2024. Interviews will take place week commencing 22 April 2024.

This is a fulltime position, working 37.5 hours per week working in a hybrid flexible environment with a mixture of home working and working from our museum in Dundee. We offer a generous package including 38 days holiday, pension scheme, company sick pay, entry to V&A Dundee paid exhibitions and many more discounts and benefits.

Application Deadline: Thursday 18/04/2024