Property Manager

Organisation: Scottish Canals

Salary: From £36,000

Location: Glasgow or Falkirk

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to care for and invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work with partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.
As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to looking after our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Property Manager to join our Estates Team. You will play a key role in the Estates team’s day to day management of Scottish Canals’ property portfolio and delivery of targets and KPIs.

Key responsibilities of the role will include:
•Day to day property and estate management of commercial and residential portfolios
•Responsibility for management of the residential portfolio throughout the life cycle of the tenancy including viewings, leasing and managing the move in and move out process
•Carrying out regular property inspections of tenanted and vacant properties
•Supporting the Facilities Manger to report, instruct and monitor planned and reactive repairs with an emphasis on compliance
•Develop positive relationships with tenants, respond to tenant enquiries and resolve disputes in a professional manner
•Reporting on portfolio performance and all other general administration tasks including upkeep of property data and invoicing
•Liaising with tenants to resolve debt management
•Responsible for responding to general mailbox enquiries, always providing a high level of customer service
•Liaising with stakeholders and externals consultants in a professional manner
•Supporting the Third Party Works process, negotiating and documenting appropriate Licences or agreements
•Assisting in the day to day leasing and property management of third party properties

Skills and experience required:
•Previous property management experience is essential
•Residential property experience is desirable
•Proven ability to deliver excellent customer service
•Team player with strong communication skills
•Proven ability to manage a diverse workload and prioritise tasks
•Able to work to targets and deadlines
•Proficient in the use of Microsoft Office
•Previous experience of using a property management system is preferable but not essential.
•Current UK driving licence essential

This is a permanent post based in Glasgow or Falkirk with a blended working model to ensure a flexible work/life balance and includes travel across the canal network.

Scottish Canals offers flexible working, a generous annual leave entitlement of 38 days per (inc. public holidays), enhanced company sick pay and contributory pension scheme with an up to 10% matched employer contribution.

This role attracts an incremental salary starting at £36,000.

Application Deadline: Friday 01/12/2023