Reservations and Relationship Executive

Organisation: The Loch Ness Centre

Salary: £12.00 per hour

Location: The Loch Ness Centre, Drumnadrochit, Inverness

Join our team as a Reservations and Relationship Executive at the Loch Ness Centre!

Join us as we walk guests through 500 million years of Loch Ness history. Our guests will be delving deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As our Reservations and Relationship Executive you will deliver high quality guest service as you answer all booking enquiries and act as a key client contact during all pre-event/ workshop communications.

Using your networking and communication skills you will strengthen ties with local businesses, manage relationships with the travel trade, and engage with coaches for market insights and encourage repeat business. This role also involves active participation in networking events, making active sales calls and contributing creative skills to assist marketing in generating content.

We are looking for someone that is passionate about enhancing the centre’s local presence and achieving strategic objectives through effective relationship-building and creative collaboration.

You will be confident in preparing reports and invoices from a sales system. Sales and customer relationship experience is desirable.

We are looking for a team member with sparkle and passion, that is genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

Cash back on your medical costs
An additional day off for your birthday
Shopping discounts and much more…
Contract: 35 hours available. Permanent Contract. Weekends & Bank Holidays included. Must be available to work Fridays.

Salary: £12.00 per hour

Need more inspiration to apply? Here’s what our current team think about working at the Loch Ness Centre in our October 2023 survey: 100% of the team recommend the Loch Ness Centre as a great place to work.

We look forward to reviewing your application!

Application Deadline: Sunday 21/01/2024