Retail/Admission Assistants - Stirling Castle

Organisation: Historic Environment Scotland

Salary: £22,954 - £23, 841 (pro rata)

Location: Stirling Castle

Your role of Admissions or Retail Assistant with Historic Environment Scotland based at Stirling Castle will be a part year permanent position with a likely start date in March 2024 and will run until September 2024. You can view the full job description & apply on-line by visiting our website at

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a remarkable view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world through proactive selling of retail products. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Stirling Castle during the summer season.

These posts sit within the admissions team within Stirling Castle, working closely with members of the castle’s retail and guiding team, to deliver a seamless visitor experience across the castle. This will involve roles such as selling tickets and promoting memberships, greeting visitors and working in the car park.

Stirling Castle staff pride themselves on delivering a first-class service. We have welcomed over 450,000 visitors from April – December 2023, visitors from many countries around the world who are all looking for a unique experience, with the anticipation that we will welcome even more visitors in 2024.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

Benefits of working with HES
– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Application Deadline: Sunday 14/01/2024