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Jobs

Retail Assistant

Organisation: Visitor Centres Ltd

Salary: £12.60ph

Location: Camera Obscura & World of Illusions, Edinburgh

We are looking for dynamic, customer focussed team members with relevant sales oriented experience in a fast moving retail environment. Camera Obscura & World of Illusions is a VisitScotland 5-Star rated visitor attraction consisting of Camera Obscura presentations, Rooftop Terrace, exhibitions, reception area and gift shop. The job of a Retail Assistant at Camera Obscura involves interacting with and serving customers, using tills, cash handling, replenishing stock in our gift shop, dealing with deliveries, assisting in maintaining adequate stock levels and processing orders from suppliers.

What we are looking for in our staff:
– Someone who is outgoing, smart, reliable and flexible.
– A friendly and helpful personality, with the ability to provide exceptional customer care.
– Excellent communication skills including clarity of spoken English.
– Experience in a retail or tourism environment.
– Good selling skills.
– Good local knowledge.
– An ability to work well as part of a team.
– Availability to work at weekends and over public holidays.

Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, rooftop terrace, reception area and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and due to its popularity has the longest opening hours of any attraction in Edinburgh.

Camera Obscura is an award-winning attraction and has recently won the Scottish Thistle Award for Hospitality and Tourism Employer of the Year as well as the Trailblazer Award from Living Wage Scotland. The attraction holds a Gold Green Tourism Award and a regional Thistle Award for Climate Action.

Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure Park in Carrbridge, Inveraray Jail and Landmark Press.

Pension: 2% contribution for first 6 months of employment, rising to 10% thereafter
Holidays: 29 days annual holiday pro rata
Discretionary annual company bonus

Camera Obscura & World of Illusions is a Living Wage employer and offers all staff contribution towards uniform, breakfast while on shift, refreshments throughout the day and seasonal team meals. Staff get a generous discount in the Gift Shop and free entry for friends and family to visit the attraction, as well as free entry to sister attractions Landmark Forest Adventure Park and Inveraray Jail. Access to ASVA passes for discounted entry to Scotland’s other top attractions.

Flexible working options and a variety of shift patterns are available.

Staff are given full training and offered personal development and training opportunities. Staff are also offered access to our employee assistance programme, providing access to information, advice, and answers to a range of workplace and personal issues.

Application Deadline: Tuesday 13/05/2025