Retail Sales Assistant - Edinburgh Zoo

Organisation: The Royal Zoological Society of Scotland

Salary: £10.90 per hour

Location: Edinburgh Zoo

We are looking for a Seasonal Retail Sales Assistants to join our team at Edinburgh Zoo. In this role you will be helping with cover for our peak Spring and Summer period, the role is expected to last 6 months and include part time, variable hours, with some weekend work. Read on to find out more!

The role

Providing a first-class sales and customer service experience to all visitors at RZSS Edinburgh Zoo and by providing information and assistance and ensuring an environment that is engaging and well maintained.

This is a seasonal variable hours role anticipated until end October 2024.
Some of the things you’ll do:

Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors at all times, meeting or exceeding our Customer Service Standards.
Operate retail systems efficiently and effectively to both sell and upsell products.
Ensure all front of house areas and other RZSS retail outlets are maintained to the highest standard, ensuring stocks are regularly replenished, all areas are clean and clear, all products are displayed and merchandised as directed.
Operate the tills efficiently and assist with the counting and recording of monies to agreed standards.
Occasionally provide assistance in other operational areas including events, car parking and driving visitor passenger vehicles.
What we’re looking for:

Good achievement in standard grades (or equivalent), including English and Mathematics.
Accurate numerical reasoning skills and attention to detail.
Engaging customers empathetically to link or upsell our products.
Use of electronic cash till.
Providing first-class customer care and service, including dealing with customer queries.
Previous work in a range of retail activities.
Please see the role profile for further information on what the role involves and essential/desirable criteria.

Interviews for these positions will take place: w/c 19th February 2024

Application Deadline: Friday 16/02/2024