Retail Sales Assistant (Highland Wildlife Park) (Seasonal)

Organisation: The Royal Zoological Society of Scotland

Salary: £9.90 per hour

Location: Highland Wildlife Park, Highlands

The role

In this role as Retail Sales Assistant you’ll be working to provide a first-class retail service to visitors to our beautiful and stunning RZSS Highland Wildlife Park located in the Cairngorms National Park.

Salary: £9.90 per hour

Some of the things you’ll do:
– Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors at all times, meeting or exceeding our Customer Service Standards.
– Operate retail systems efficiently and effectively to both sell and upsell products.
– Ensure all front of house areas and other RZSS retail outlets are maintained to the highest standard, ensuring stocks are regularly replenished, all areas are clean and clear, all products are displayed and merchandised as directed.
– Operate the tills efficiently and assist with the counting and recording of monies to agreed standards.
– Occasionally provide assistance in other operational areas including events, car parking and driving visitor passenger vehicles

What we’re looking for:

– Good achievement in standard grades (or equivalent), including English and Mathematics.
– Accurate numerical reasoning skills and attention to detail.
– Engaging customers empathetically to link or upsell our products.
– Use of electronic cash till.
– Providing first-class customer care and service, including dealing with customer queries.
– Previous work in a range of retail activities.

To apply for this position please upload a copy of your current CV and a covering letter.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Shortlisting of applications and interviews for all this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible, via our Careers page at

Application Deadline: Saturday 30/04/2022