Retail Supervisor

Organisation: Dundee Contemporary Arts

Salary: £10,069.86 (FTE £22,027.81)

Location: Dundee Contemporary Arts

DCA is a highly successful, internationally renowned centre for contemporary art that enables audiences, artists and participants to see, experience and create through our four programme areas: Exhibitions, Cinema, Print and Learning.

We have an exciting opportunity for a Retail Supervisor who will contribute to the success of DCA’s retail activity and provide supervision and support to the organisation’s Visitor Services team. The post-holder will be responsible for maintaining consistently high standards of customer service, merchandising and presentation in order to maximise sales and ensure the best possible visitor experience.

This role is ideal for someone with retail experience and an interest in contemporary art and culture. Working with the Commercial & Retail Manager, the post holder will have the opportunity to contribute to the development of new retail ideas and opportunities while gaining an in-depth understanding of DCA’s retail systems in order to deliver effective staff briefings and training. The post holder will develop knowledge and understanding of all areas of the organisation’s work in order to support the Visitor Assistants and provide effective customer service.

If you feel you have the skills and enthusiasm for this role, please see the full job description, person specifications, and application guidance on our website and send the following to

Covering letter or video/voice file demonstrating how your skills and experience match the job description (max 800 words or three mins for a video/voice file).
CV (written or video/voice file).
Application form.

Deadline for completed applications is 28 February, 2024 23:59.

Interviews are expected to take place on 14 & 15 March 2024. The questions will be circulated in advance of the interview.

If you require this advert, job description or application form in an alternative format please email or call 01382 432490.

Dundee Contemporary Arts

152 Nethergate, Dundee, DD1 4DY

DCA is supported by Dundee City Council and Creative Scotland

DCA is committed to addressing the inequality that prevents equal access to opportunities in the arts and will be implementing a policy of positive action when selecting candidates. We encourage applications from those who are underrepresented in the arts and cultural sectors and who face barriers to access.
Department: Retail

Hours: 16 hour per week

Application Deadline: Wednesday 28/02/2024