Sales Manager

Organisation: Mercat Tours

Salary: 35,000 pro rata


Your Skills and Strengths
• Friendly, energetic, and helpful. Someone who thrives working in a team and
developing relationships
• Knowledge and experience of marketplace
• Strong analytical skills
• Excellent organisational skills for time management, strategy-setting and forward
• Excellent negotiating and people management skills
• Team player with strong communication and interpersonal skills
• Passion for high quality product and visitor experience
• Ability to respond well to pressure
• A desire to be the best you can be!
• Sense of humour!

• Permanent role
• Part-time, 21hrs minimum
• Flexible working incl working hours and pattern i.e., condensed hours
• Hybrid working, WFH
• All IT provided
• Working week Monday to Friday
• 3-month probationary period
• The role will involve travel for sales missions and trade shows
• We are a Living Wage employer offering £35k pro rata

• Your personal development and training are core to your time with Mercat
• REAL Living Wage +
• Fair Work Employer – championing respect, fulfilling and secure work with
opportunities to grow
• Personal development and training plan
• Bike to work scheme
• Access to ASVA card
• Interest free loans
• Use of company holiday home
• Profit-share bonus

Purpose and Objectives;
✓ Drive the growth of Mercat in a positive, sustainable future as part of the dynamic
Leadership Team
✓ Develop existing B2C and B2B customer base and identify and grow new markets
✓ Develop and implement long-term sales strategy to achieve our core objectives
✓ Manage and develop external relationships and internal team
✓ Support our growth in a positive, sustainable future to benefit our team, visitors, and
local community

Main Duties and Responsibilities;
• Design and implement sales strategy that expands and develops company’s customer
• Take responsibility for and achieve sales targets in line with Marketing Plan and LT
• Analyse sales performance in monthly sales report and direct improvement
• Manage B2B relationships
• Attend relevant sales missions and exhibitions
• Secure, manage and grow key trade sales accounts
• Monitor and report on market trends; visitors, competitors, developments threats and
• Collaborate with Creative Development Manager and Visitor Experience Manager on
new product development
• Work with Marketing Manager to issue effective messages to key partners, drive sales
and identify new markets
• Work alongside Visitor Experience Manager to provide sales training for Support Team
• Monitor and manage our reputation to ensure we deliver a consistent, high-quality
• Lead planning and delivery of day-to-day sales activities
• Work with strategic partners such as Visit Scotland, DMOs and tourism bodies and
• Manage budget to ensure greatest ROI to achieve our strategic objectives
• Contribute to Leadership Team business planning and shaping of targets

Interview Process;
28 Blair Street, Edinburgh

To Apply;
1. Application form – download via website
2. 30sec video – tell us about yourself and why you want to join our Mercat Team
(youtube link preferred)

Please send to by 24th November 2023

Please note without the application form and video your application will not be considered.

Have questions? Drop us an email and very happy to chat through the opportunity.

Application Deadline: Friday 24/11/2023