Jobs

Thank you for your interest in the post of Seasonal Admissions Assistant with Historic Environment Scotland, based at Edinburgh Castle. This is a fixed-term and pensionable appointment.

The Admissions Team operate at the front of the Castle, welcoming visitors from all over the world. It is a large team, led by the Admissions Manager and three Admissions Supervisors. Roles within the team include checking tickets, promoting memberships, issuing audio tours and managing traffic. This post includes weekend working.

Key responsibilities, duties, and objectives:

• Provide a world class welcome and direct visitors as appropriate upon their arrival at Edinburgh Castle.
• Sell appropriate tickets and products to all walk-up visitors.
• Ensure all vehicles entering the castle and parking on the esplanade have the appropriate approval.
• Ensure the security and safety of the visitor, whether arriving on foot or by car, and any other activity taking place on the esplanade throughout the day.
• Ensure all group visitors to the castle are welcomed and their access into the castle is managed as efficiently and effectively as possible, providing additional information as appropriate.
• Provide information on other Historic Environment Scotland sites and services available to visitors.
• Process sales, while ensuring that all financial procedures are adhered to and carried out accurately and efficiently.