Seasonal Retail Assistant - HES/22/330b

Organisation: Historic Environment Scotland

Salary: 21052

Location: Edinburgh Castle

Thank you for your interest in the post of Seasonal Retail Assistant with Historic Environment Scotland, based at Edinburgh Castle. This is a fixed-term and pensionable appointment.

The successful candidate will be responsible for delivering the highest standards of visitor experience in the retail outlets at Edinburgh Castle. This post includes weekend working.

Key responsibilities, duties, and objectives:

•Engage with customers helping them with their buying decisions and answering anyquestions to improve their enjoyment of the Castle.
•Carry out the daily operational duties of the shop as requested by the supervisor orretail management.
•Maximise trading income through selling and upselling appropriate merchandise.
•Process sales, while ensuring that all financial procedures are adhered to and carriedout accurately and efficiently.
•Ensure the correct pricing of stock.
•Ensure the shop is well stocked and merchandise is appropriately displayed at alltimes.
•Assist in the daily banking and cash conveyance as and when required.
•Ensure that high standards of shop hygiene and housekeeping are maintained at alltimes.
•Promote other HES sites and products that add to their visit such as guidebooks
•Comply with any Covid guidance and our own Resumption Operating Standards restrictions in place at the time.