Seasonal Visitor Welcome Team Member

Organisation: The Royal Botanic Garden Edinburgh

Salary: £22,359

Location: Edinburgh

Full-time, fixed term (1 April 2023 to 31 October 2023), based in Edinburgh
Salary £22,359 plus civil service pension, generous holiday entitlement and other benefits

We have an exciting opportunity to join our Visitor Welcome Team member in Edinburgh for the 2023 season. As our Gardens are open 7 days per week, you will be required to work 5 days in 7 which will include weekends. The rest days for this role are Thursdays and Fridays.

The primary focus of this role is to ensure that visitors receive a first-class welcome and have all the information they need to create a memorable visit. You will also have the responsibility of promoting and selling Garden Maps, Guidebooks and Daily Garden Walks and encouraging donations. The team remit also includes working with the events and exhibitions team to provide access and information to various public exhibitions and events. You will also be responsible for ensuring the protection of the Living Collection, opening, closing and security of various Garden buildings. You will be expected to carry out all duties in line with RBGE procedures and policies.

Applicants should have previous experience working in a visitor or customer service environment. You will be proactive and take responsibility for your own workload, prioritising to meet conflicting demands of a busy attraction, have a can-do attitude, have excellent interpersonal skills, and have the ability to communicate with people at all levels. You will need to be flexible and adaptable to meet the needs of an ever-changing environment.

To apply please email with:
• your CV
• a covering letter outlining the skills, knowledge and experience you’d bring to the post
• a completed equal opportunities questionnaire: EOQ form

Closing date: 17:00 GMT on 12 February 2023
Interview date: 27 February 2023

Recruitment Information:
Job description

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted. No recruitment agencies please.

Application Deadline: Sunday 12/02/2023