Storyteller Tour Guide

Organisation: Mercat Tours

Salary: 15.03 pr/hr


New Year, New Job – Join our Mercat Team!

Share your passion for Scotland’s past; story by story, step by step.

Your Skills and Strengths;

– Passion for history, culture and Edinburgh!
– Excellent communication skills
– Friendly, energetic and helpful
– Responsible, reliable and trustworthy
– Thrives working in a team
– Adaptable and resourceful
– Passion for high quality product and visitor experience
– Commitment to be the best you can be
– Sense of humour!

Your personal development and training are core to your time with Mercat.
– £15.03 pr/hr – REAL Living Wage + for all
– Permanent, secure contracts – no fixed term or ‘zero hour’
– Guaranteed minimum hours – annualised 520hrs pr/yr (average 10 pr/wk)
– Flexible working incl WFH and jobshare options
– Fair Work Employer – championing respect with fulfilling and secure work and opportunities to grow
– Mercat holds a Home Office Sponsorship License for Skilled Worker Visa applicants
– Personal development and training plan
– Access to Bike to Work scheme
– Access to ASVA card
– Interest free loans on travel e.g. annual bus pass
– Trained Mental Health First Aiders onsite
– Employee Assistance Programme with 24/7 confidential support for you and your families
– Income Protection Insurance Cover
– Three Team Action Groups to shape company direction and activity – Wellbeing, Development and Green
– Use of company holiday home in Birnam, Perthshire
– Annual profit-share bonus

A Warm Welcome for Everyone
Mercat Tours promises to provide valued Living Wage jobs and make diversity, equity, and inclusion part of everything we do – from the team we nurture, the visitors we welcome and history we share.

We’re responsible for all the choices we make – how we run our business, spend our money and mindful that our team is representative of our visitors. We want to create a sense of belonging for everyone at Mercat and will keep working hard to review and achieve this. Thank you for wanting to be a part of our community.

Purpose and Role:
– Give history a damn good telling
– Deliver authentic, high quality walking tours for our visitors, helping to create memorable moments
– Represent Mercat Tours and our city in a positive, professional manner
– Responsible for visitor safety and security
– Work as a positive, supportive member of our great team
– Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

– Permanent role
– Part-time, flexible hours
– Guaranteed hours
– Shifts vary in length from 2 to 7hrs per day
– Working hours 9am – 10pm
– Working week Monday to Sunday
– 3 month probationary period
– We are a Living Wage employer

Audition Process:
We want you to feel comfy, confident and at your best when we meet. Get in touch to help us understand how we can meet your needs and give you a warm welcome.

Stage 1: Successful applicants will be called by for an initial ‘meet the team’ chat by phone

Stage 2: Invitation to an interview and audition where you’ll be asked to tell a story, provided in advance

Stage 3: Successful interviewees will be called for a second audition and storytelling workshop (approximate duration 2.5 hours) date to be confirmed after audition stage.

Stage 4: Successful candidates will be offered a permanent contract with a three-month probationary period. You will receive our award-winning, accredited training to deliver our 5 star visitor experience.

Areas covered in training:

– Initial induction sessions to teach and develop guiding skills
– Storytelling practice with fellow trainees; peer to peer and online
– As skills progress, trainees share tours for the public supported by experienced Storytellers
– Full H&S, fire and first aid procedures

Application Deadline: Friday 01/03/2024