Temporary Visitor Services Guides

Organisation: Dynamic Earth

Salary: 9.50 per hour

Location: Holyrood Road, Edinburgh

About Us
Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime – the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

We are currently recruiting friendly, outgoing and enthusiastic staff to work within our visitor attraction on a short term zero-hour contract until the end of August 2022, however some positions could become permanent depending on the performance of successful applicants and the needs of the business. Applicants who require long periods of time off during the months of June, July and August need not apply.

These positions are to assist within the exhibition guiding visitors through their journey, presenting factual scientific information whilst engaging with visitors to meet Visit Scotland’s 5 star standards. Applicants must also be available to work weekends and weekdays, as shifts are variable dependant on our daily opening/closing times.

• Welcome and orientate guests throughout the tour,
• Present factual information on earth sciences to
groups of visitors which accurately represent and
brings to life key messages within the exhibition,
• Handle customer enquiries and complaints in an
efficient and friendly manner applying a very
proactive customer focused approach,
• Maintain a high standard of punctuality and personal
• Ensure that all public areas are tidy and presentable
at all times.

• The ideal candidates will be enthusiastic, warm and
friendly, with excellent verbal communication skills
and a genuine interest in working with people.
• A positive attitude is essential plus the ability to keep
visitors well informed while adhering to operational
• An interest in earth sciences would be an advantage
but is not essential.
• Previous experience in working and engaging with
the public is also advantageous.

• Limited complimentary entry to Dynamic Earth for
family and friends
• Free staff car-parking
• 25% Discount in the Natural Selection Gift Shop
• Subsidised meals from the Food Chain Café
• Free entry to ASVA member Visitor attractions
(subject to conditions)
• Limited Gym Membership at MacDonald Holyrood
• Staff canteen (complimentary tea & coffee)
• Staff Excellence Award – High street vouchers
• Matched company pension contribution of 5%
• Confidential advice-line through Health Assured
• Dynamic Earth branded workwear supplied

Please apply with your CV & Cover Letter no later than 12th June 2022 setting out why you think you are the best person for this job to

Application Deadline: Sunday 12/06/2022