Visitor Assistant and Evening Guide

Organisation: The Royal Yacht Britannia

Salary: £12.35 per hour

Location: Edinburgh

Hours: Days available will range from 3 – 5 days per week and will include weekend working. Daily shifts will be from 5 – 8 hours per day.
Duration: Fixed Term (March – September)
Pay: £12.35 per hour

Company benefits include:

– 10% employer pension contribution, with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension)
– 33 days pro-rata annual holiday entitlement
– Enhanced long service holiday entitlement
– Life Assurance
– Performance and loyalty payment scheme
– Complimentary tickets
– Staff discount in the Gift Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal
– Free car parking for staff
– Uniform provided
– Full training

Our Visitor Experience department is now looking for Visitor Assistant & Evening Guides who are enthusiastic, with a smart appearance, excellent communication skills and a passion for exceptional customer care.

The job is based in our Visitor Centre and on board Britannia. The position can be physically demanding as you will be standing throughout the duration of your shift.

Responsibilities include:

– Providing a warm welcome to visitors
– Interacting with visitors throughout their tour
– Helping visitors use their audio handset
– Assisting with queue management
– Work as a guide at Britannia’s exclusive evening events and private tours (£42 per event)
– Any other Visitor Assistant duties as required

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

To apply, please send your CV and a short covering letter to

Colin Purnell
Visitor Experience Manager

Closing date: 11th February 2024

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Application Deadline: Sunday 11/02/2024