Visitor Centre Supervisor

Organisation: High Life Highland

Salary: £26,335 - £28,956 per annum

Location: Fort William, Glen Nevis

We are searching for a new Visitor Centre Supervisor to be part of something amazing in our local community.

Situated near the foot of what can arguably be classed as Scotland’s most iconic mountain, our highly regarded Ben Nevis Visitor Centre welcomes thousands of people from all over the world each year who come to tackle the big one.

The Centre provides important visitor information and guidance, drinks and snacks, souvenirs, and has touch screen facts and quizzes and short films to be enjoyed.

As Supervisor, you will be providing day-to-day supervision of colleagues and ensuring that you are motivating the team to deliver an excellent standard of customer care and presentation. Working closely with the Manager, you will be able to listen to feedback from customers and staff, and identify opportunities for continuous improvement. Furthermore, you will:

– Plan and maintain staff rotas;
– Assist the manager with exciting new projects, promotions and activity programmes.
– Order and manage stock for vending machines and the shop area.
– Act as a key holder and carry out health and safety checks.

To meet the seasonal needs of the facility it is anticipated that from March 1st – October 31st a maximum of 45 hours per week will be worked. The remaining hours will be divided equally over the remaining months November 1st – February 28th. You will have 2 consecutive days off per week. Salary will be paid in 12 equal instalments (based on 35hrs per week) to ensure consistent income for employee throughout the year.

– For the Supervisor, a salary range between £26,335 – £28,956 per annum.
– Generous leave entitlement of 34 days pro rata per annum (including statutory leave) rising to 39 days after 5 years.
– We have Family friendly policies and procedures, with maternity and paternity benefits including new adoptive parents.
– Willingness to engage in a wide variety of tasks.
– A confident communicator with strong interpersonal skills.
– Work well together with colleagues and customers!

Application Deadline: Sunday 09/06/2024