Jobs

You will be an ambassador for Aberdeen Science Centre (ASC), an excellent communicator and an effective team player who has the ability to multi-task and be flexible when working in a variety of areas within Aberdeen Science Centre.

Your main role will be to interact with all visitors through our Community Engagement Programme in a friendly, outgoing manner ensuring they have a 5* experience at all times. This flexible role will cover engagements on the exhibition floor, outreach sessions, workshops to schools, public groups and birthday parties.

Delivery of ASC activities in the North of Scotland will form a key part of this role, so a full valid driver’s licence is essential. This port holder will be expected to work flexibly within the team, with a willingness to work evenings and weekends as required.

Main Duties and Responsibilities

General

• Provide a high level of customer service at all times, ensuring everyone has an enjoyable and inspiring experience.
• Deliver ASC’s shows, workshops and birthday parties to a variety of audiences including communities, schools and public groups, including set up and cleaning. This would include an adult audience.
• Be the first point of contact for all community outreach events, maintaining relationships with our community partners and proactively seek development opportunities.
• Ensure exhibition areas are clean, tidy and in working order, reporting any faults found.
• Support the development of STEM activities for ASC’s programme.
• Carry out reception duties, including cash handling when required.
• Contribute to review, evaluation and reporting processes for engagements as required.
• Ensure spaces are set up in advance as required, for pre-booked groups.
• Any other duties as deemed appropriate and reasonable.

All science centre staff are expected to:
• Perform their own general clerical duties including, but not limited to, typing, copying, mailing and filing.
• Ensure all current legislation including but not limited to GDPR and Health and Safety is followed at all times.
• Maintain confidentiality in all aspects of client, staff and agency information.
• Consider the day to day environmental impact of their work and act to reduce accordingly i.e. turn off unwanted lights, reduce paper usage etc
• Follow any other reasonable duties as assigned by their line manager or Chief Executive.
• To attend conferences and other learning opportunities as required.

The above is intended to provide a clear but concise statement of the present MAJOR TASKS and ACTIVITIES of the job. It is not an exhaustive list of all its detailed duties. As a term of your employment, you may be required to undertake such other duties as may reasonably be required of you in the post mentioned above.
Aberdeen Science Centre reserves the right to amend the Job Description in consultation with the employee.
Aberdeen Science Centre pursues a policy of equal opportunities in the appointment and promotion of staff.

PERSON SPECIFICATION

• Desire to work within the charity sector.
• Creative and innovative approach to work.
• Excellent attention to detail.
• Confidence with ICT, with an ability to keep up with advances in technology.

Essential Competencies
• An enthusiasm for a large variety of Science, Technology, Engineering and Mathematic topics.
• Skilled listener with great people skills.
• Strong verbal and written communicator, ability to liaise effectively with a variety of audiences.
• High regard for customer care and service.
• Good team worker, flexible and adaptable with a willingness to work across multiple areas of the organisation.
• Willingness to be flexible on hours, with regular evening and weekend work required.
• Ability to work unsupervised, on own initiative with excellent attention to detail.
• Ability to work to tight deadlines and organise own schedule.
• Knowledge and competence in ICT including MS Office suite.
• Ability to follow script and adapt to create meaningful engagements with diverse audiences.
• A full driving licence

Desired Competencies

• Previous experience in a customer focused environment.
• Experience of speaking in front of a camera.
• Experience in presenting to audiences of all ages.
• Access to a vehicle

Application Deadline: Friday 24/04/2026