Visitor Experience Administrator

Organisation: The Royal Yacht Britannia

Salary: £27,270 per annum

Location: Edinburgh

Hours: Full Time – Monday-Friday 9am-5pm
Duration: Permanent
Pay: £27,270 per annum

We are looking for an exceptional Visitor Experience Administrator to join our friendly team. This position presents an opportunity to join The Royal Yacht Britannia, a leading five-star visitor attraction with an outstanding reputation for quality and customer experience. Reporting to the Visitor Experience Managers, your role will be to support the Visitor Experience Management Team, and the wider business, to operate effectively.

Company benefits include:

– 10% employer pension contribution (no employee contribution) with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension).
– 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory min)
– Performance and loyalty payment scheme
– Free car parking for staff
– Life Assurance
– Complimentary tickets and staff discount (Britannia and Fingal Hotel and other luxury hotels)

To excel in this role, you will need:

– Strong communication skills
– An eye for detail
– Good organisational skills
– A positive and flexible approach when managing a busy and varied workload

Tasks will include:

– Coordinating bookings
– Maintaining supplier lists
– Providing administrative support for various initiatives
– Handling departmental recruitment activities

How to Apply:

Please send your CV, or an email, telling us a bit about yourself and why you are interested in joining us to: and

Closing date: Monday 27 May 2024

No agencies please.

Please note, due to the volume of applications we receive, we will only contact you if you have been selected to progress to the next stage in the recruitment process.

Application Deadline: Monday 27/05/2024