Visitor Experience Assistant

Organisation: National Museums Scotland

Salary: £20,434 pro rata

Location: Edinburgh

National Museums Scotland is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage.

Millions of local and international visitors enjoy our four museums each year, and we also introduce our collections to a much wider audience than can physically visit our museums through, touring exhibitions, loans, community engagement, digital programmes and research.

Over the last decade, we have invested over £120 million in our sites and have more than doubled our visitor numbers, with over 3 million people now visiting our four museums. Alongside this, we have continued to transform how we communicate and engage with our audiences. 2019 has seen the completion of our Masterplan for the National Museum of Scotland with the opening of three new galleries dedicated to Ancient Egypt, East Asia and the Art of Ceramics.

We currently have vacancy based at the National Museum of Scotland. Your role will be working front of house, meeting and greeting visitors and helping them to have a great visitor experience.

Previous experience of delivering high quality service to others is desirable, but more important to us is your confident, friendly and visitor focused disposition.

This role will be working on a part time basis of 17.5 hours per week. The post holder will work 5 days over 7 on a rotational basis. A sample rota can be found in the Recruitment Pack.

There may be additional roles available with more hours, all on days over 7 rotational basis, please state on your application if you would be interested in additional hours or not.

Application Deadline: Tuesday 04/01/2022