Visitor Experience Assistant

Organisation: Dundee Science Centre

Salary: £10.90 per hour

Location: Dundee Science Centre, 14 Greenmarket, Dundee, DD1 4QB

Salary Range: £10.90 per hour , contract: part time (approx.10 hrs) weekend contracts; varied hours

Dundee Science Centre is currently looking for outgoing and flexible individuals to come and join the team!

This rewarding role enables you to enhance the visitor experience we offer as well as be influential in our visitor services and catering provision. You will be a champion for exceptional Customer Service and facilitate an exciting and memorable experience throughout the visitor journey. You will be a confident engaging communicator who proactively welcomes our visitors. You will be a hardworking, analytical person with a natural ability to work as part of a team.

Your role will predominantly be public facing and based in either Café Create or Reception. You will welcome all visitors and colleagues with a friendly and bubbly attitude to the Centre and endeavour to provide an enjoyable experience to all. You will be an excellent communicator and an effective collaborator that can multi-task. You will have a passion for creating and providing high quality refreshments, including various hot beverages.

The successful candidate will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation.

The post holder will be expected to work flexibly within the Dundee Science Centre team, reporting daily to the Visitor Experience Lead on duty that day and line managed by a VEL.

This post is available on a part-time basis with varied hours offered. Hours of work will be flexible depending on the availability of the individual; and will predominantly involve shifts over the weekend with occasional evening work.

To apply for the post please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent FAO Rosemary to the address supplied.

Applications to be submitted by 1.00pm on Thursday 31st August 2023. Short listed candidates will be invited to interview on 6th September; no alternative dates are available so if you are not able to attend, please do not apply.

Application Deadline: Thursday 31/08/2023