Visitor Experience Leader

Organisation: Dundee Science Centre

Salary: Range: £24,000 - £28,000

Location: 14 Greenmarket, Dundee, DD1 4QB

Contract: Fixed term 18-month, annualised hours
(Part time 30 hours; 4 days per week)

Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Leader in a part time capacity.

As part of a team of 4 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3rd party sites to ensure an environment that is engaging, secure and provides an excellent visitor experience. You will champion visitor engagement and ensure all visitors have an enjoyable, safe, and inspiring experience. You will be a key holder and perform Duty Manager functions, on a rota basis.

As Visitor Experience Leader, you will be responsible for planning and organising work, dealing with visitor enquiries, problem solving, inducting new staff into the organisation, banking, carrying out first aid and procurement and managing the operational team on a daily basis.

We are looking for someone with the relevant knowledge and operational experience, with a proven track record of successfully leading and inspiring a team and who wants to work in a fast-paced environment and make a difference to society by supporting the work we do at Dundee Science Centre.

Weekend and evening work will be required, to apply for the post, please submit your CV and a covering letter, outlining why you think this is the role for you!

Application Deadline: Thursday 12/10/2023