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Visitor Service Assistant - Housekeeping

Organisation: The National Trust for Scotland

Salary: £24,960 pro-rata, per annum

Location: Greenbank Garden - South & West


The housekeeper is responsible for a wide variety of duties in connection with the cleanliness and maintenance of the property. These duties involve keeping the House and courtyard toilets presentable for staff and visitors.

There is a degree of flexibility within the hours however we are looking for them to be split over 3 days for example 4hrs Monday, Wednesday & Friday.

Specific duties include:

· To ensure that a high level of cleanliness is maintained throughout the House and courtyard.

· To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.

· Cleaning of all offices, toilets, staff kitchen and storage areas within the house.

· Wearing correct uniform, name badges, or PPE as required

· General cleaning of surfaces (e.g. windowsills, skirting boards, and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of staff & public areas.

· To highlight general maintenance issues and forward to facilities manager/VSM where appropriate.

· Also required to contribute to major deep cleaning tasks during certain periods of the years.

· Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties required to maintain high standards required.

· Report to Line Manager any defects seen which are likely to affect public experience and security.

· The VSA is required to use only approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.

· Will be a frequent user of cleaning materials.

· Will be trained by the conservation team to assist with collections cleaning of various items within the house.

Application Deadline: Sunday 12/05/2024