Jobs

The job will require provision of a housekeeping and guest welcoming service for an average of 12 hours per week over a period of 10 weeks. The configuration of time input is proposed at 4 hours per day over 3 days in each week but may need to change at times depending on work requirements and integration with other staff.

The bunkhouse is part of the Ardess Lodge building which also houses the main ranger service office. Ardess Lodge is situated 700m north of the Rowardennan car park and is the base for all the Trust’s management work on Ben Lomond.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

To provide a good, consistent standard of housekeeping and cleaning service through:

Cleaning the bunkhouse to an agreed standard on appointed days, in time for guest arrival

Liaison with the VSS who manages the bunkhouse and other relevant staff

On site processing of laundry

Raising any issues or shortages in cleaning materials promptly

To provide a consistently high level of customer care through:

Making guests feel welcome on arrival and introducing them to the accommodation including cover of key facilities and health and safety points.

Taking payment efficiently

Providing additional information about the area to best ability or referring queries on to other staff

Having a flexible approach to working hours and days including working on weekends, bank holidays and into evening hours as appropriate.

Maintaining provision of extras including certain food items, honesty shop stock levels and tea/coffee.

To comply with financial and administration processes through:

Correct taking and recording of payments and storage of received cash and card receipts.

Adhere to any instructions and safeguards regarding handling of cash and details relating to other payment types.

Use of computer based platforms to refer to booking details.

To further support the Ben Lomond property through:

Stepping into other duties such as general admin support, bookings oversight and management and other duties relevant to the bunkhouse for short periods should this be required.

Application Deadline: Sunday 01/03/2026