Jobs

We are seeking a part-time Visitor Services Assistant to enhance our ground-breaking museum. Reporting to the Visitor Services Supervisor the primary duties and responsibilities will include:

a) Opening and closing the museum

b) Supervising the museum, maintaining the safety and security of visitors, volunteers, and the collection

c) Welcoming visitors, taking money, and issuing tickets

d) Handling cash

Issuing tickets to visitors
Cashing up at the end of day
Transferring monies to Finance Department
Selling books, posters, and other stock
e) Recording the number of visitors

f) Recording shop sales and keeping stock of shop items

g) Daily front of house housekeeping, i.e. Leaflet replenishment and wiping cases.

h) Answering or taking enquiries to pass on to volunteers and staff

Key Accountabilities & Responsibilities

Welcome visitors, issue tickets, shop sales, handle cash and card transactions.
Assist with opening and closing procedures, visitor counts, and float preparation.
Reception area housekeeping e.g. leaflet replenishment, restocking shop items.
Supervise galleries to ensure visitor and object safety, reporting hazards or incidents promptly and resolving where practicable.
Provide information, answer enquiries where possible and direct to appropriate colleagues as required.
Support accessibility needs.
Assist with evacuation and incident response, including first aid and fire safety protocols.
Participate in training and follow all Museum and College policies and procedures.
Conduct short, guided tours when capacity allows.
Assist with events as required.

Application Deadline: Sunday 18/10/2026