Visitor Services Assistant - Collections Care
Organisation: The National Trust for Scotland
Salary: £27,976
Location: Culross Palace, Fife, KY12 8JH
PURPOSE OF THE ROLE
To help maximize our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income, and ensuring that the site and its assets are safe and secure.
Specifically, to provide an efficient, reliable service and high standards in collections care and general cleaning at the property. The post holder will work independently on a variety of tasks to help achieve a high level of presentation throughout the property and its associated collection and will work as part of a wider team of employees and volunteers helping to support the property where necessary.
KEY RESPONSIBILITIES
Collections Care
To carry out a wide range of collections care duties as directed by the Visitor Services Supervisor Collections Care in line with current NTS best practice.
Care for the collection of furniture, ceramics, metals, textiles, other objects and historic interiors on site.
To undertake general conservation housekeeping tasks to ensure standards of care are maintained within the property.
Assisting with a deep conservation-clean of collections & property and setting up/putting property to bed pre/post season opening.
Assisting with continued documentation of the collection to ensure collections records are maintained and up to date in line with NTS collections management procedures.
To help identify those items at risk or requiring specialist attention/remedial conservation and bringing to the attention of the Regional Conservator for Edinburgh & East.
Help to ensure the NTS Integrated Pest Management regime is in place and monitored.
Help to ensure Emergency Plans and related equipment is up to date.
Work with conservation volunteers and take an active role in staff and volunteer training in liaison with your line manager.
Ensure collections care cleaning and conservation materials are available, properly maintained and stored in accordance to NTS standards.
Support the Trust’s obligations to minimise impact on the environment, through efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.
Application Deadline: Sunday 12/07/2026
