ASVA Conference bookings are now open! Join us on 12th November in Perth. Find out more details and book your tickets here.

Jobs

Visitor Services Assistant - Food & Beverage

Organisation: The National Trust for Scotland

Salary: £13.45 per hour

Location: Fyvie Castle

Our Tearoom is a high footfall operation, and the ideal candidate should be experienced in a high volume, fast-paced environment. Barista and baking experience would be beneficial for this role however training will be given.

Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have weekend availability, hours will be issued on a rota basis, with trading in the winter taking place exclusively on weekends.

We pride ourselves on creating a positive team work ethic here at Fyvie so you may be required for additional support with other areas of the property such as Admissions, Retail, and Events activities to meet the business needs, as well as supporting teams in the wider region.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

To provide a consistently high standard of visitor care at all times

Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner.

Assist in food preparation and stock management.

Answering visitors’ queries about the catering offer, deals, seating, and ingredients.

Checking on how visitors are enjoying their experience of catering enquiring whether all their needs are met.

Promoting the National Trust for Scotland and the benefits of membership of it.

To maintain excellent standards of site and personal presentation at all times

The general ongoing operational cleaning of all areas as necessary

Wearing correct uniform, name badges, or PPE as required.

Support day to day catering operation including the preparation and cooking of soups, baked goods and any other items

Application Deadline: Sunday 13/09/2026