Visitor Services Assistant - Housekeeping

Organisation: The National Trust for Scotland

Salary: £24,960 pro-rata, per annum

Location: Drum Castle & Crathes Castle

Undertaking a wide variety of housekeeping duties in connection with the well-being and care of the holiday accommodation and visitor facilities at Drum & Crathes, including:

Maintain stock-levels of housekeeping consumables and janitorial supplies.

Routinely clean and look after the holiday accommodation which will involve but is not limited to:

vacuuming, sweeping, mopping, polishing of floors

dusting/polishing of surfaces and fittings such as furniture, ornaments, panelling, stairs, and doors

dusting/wiping of sills, skirtings, door, and window frames

cleaning of windows

cleaning of lavatories, sinks, etc

cleaning of bathroom/toilet areas and fittings

cleaning of kitchen areas and equipment

checking functionality of lighting, heating, TV/radio etc

replenishing of welcome/hospitality trays, and consumables

changing of bed linen and towels, providing clean laundry for each occupancy

disposal of general household waste

monitoring any loss or damage and reporting to the Visitor Services Manager

The general ongoing operational cleaning of all areas as necessary, as toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required etc.

Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, and considered use of transport.

In accordance with the property’s procedures, share in the common responsibility for the safe evacuation or management of colleagues and visitors in the event of a fire or security alert or alarm. This includes weekly fire alarm checks whilst cleaning and communicating with the Duty Manager to record.

Application Deadline: Sunday 23/06/2024