Jobs

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The Housekeeper is responsible for a wide variety of housekeeping duties in connection with the well-being and care of the visited, non-visited and holiday accommodation at Culzean Castle and Country Park as per the Trust’s Housekeeping Procedures Manual, including the following:

Ensuring a high standard of cleanliness to all visited and non-visited areas of the property as directed by your line manager

The general ongoing operational cleaning of all areas as necessary, as toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required etc

Working with the public, cleaning during trading hours

Ensuring site is ready to open and welcome visitors by the set opening time

Actively support the Trust’s Conservation programme and undertake general housekeeping duties to the highest level of care

In line with current NTS best practice, clean and care for the collection of furniture, books, artworks, glass, china silverware, other artefacts and delicate fabrics and curtains

Checking of collections and domestic inventories during changeover

Reporting losses/breakages, wear and tear and repairs required immediately to your line manager

Provide support to enable functions and events to be successfully delivered

Provide support to the Facilities Department to undertake various compliance related tasks including, but not limited to fire related testing and inspection, legionella related tasks (e.g. flushing regimes) etc

Wearing correct uniform, name badges, or PPE as required

Reporting all H&S hazards, fire risks, and instances of damage and wear and tear issues promptly to the Visitor Services Supervisor

Routinely clean and look after the holiday accommodation which will involve but is not limited to:

vacuuming, sweeping, mopping, polishing of floors

dusting/polishing of surfaces and fittings such as furniture, ornaments, panelling, stairs, and doors

dusting/wiping of sills, skirtings, door, and window frames

cleaning of windows

cleaning of lavatories, sinks, etc

changing of bed linen and towels, and making of beds

cleaning of bathroom/toilet areas and fittings

cleaning of kitchen areas and equipment

checking functionality of lighting, heating, TV/radio etc

Application Deadline: Sunday 22/02/2026