Jobs

Visitor Services Assistant - Housekeeping

Organisation: The National Trust for Scotland

Salary: £13.45 Per Hour

Location: Greenbank Garden, Flenders Road, G76 8RB

JOB PURPOSE

To clean and maintain Greenbank House, to ensure the site retains its Visit Scotland rating and to enhance the visitor experience at the property. The Domestic Visitor Assistant should provide an efficient and effective service through high standards of cleaning and maintenance based on the needs of the property all year round, including events and functions.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The housekeeper is responsible for a wide variety of duties in connection with the cleanliness and maintenance of the property. These duties involve keeping the House and courtyard toilets presentable for staff and visitors.

There is a degree of flexibility within the hours however we are looking for them to be split over 3 days for example 4hrs Monday, Wednesday & Friday.

Specific duties include:

• To ensure that a high level of cleanliness is maintained throughout the House and courtyard.
• To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.
• Cleaning of all offices, toilets, staff kitchen and storage areas within the house.
• Wearing correct uniform, name badges, or PPE as required
• General cleaning of surfaces (e.g. windowsills, skirting boards, and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of staff & public areas.
• To highlight general maintenance issues and forward to facilities manager/VSM where appropriate.
• Also required to contribute to major deep cleaning tasks during certain periods of the years.
• Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties required to maintain high standards required.
• Report to Line Manager any defects seen which are likely to affect public experience and security.
• The VSA is required to use only approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.
• Will be a frequent user of cleaning materials.
• Will be trained by the conservation team to assist with collections cleaning of various items within the house.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Application Deadline: Friday 07/08/2026