Jobs

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Weddings / Events

Assisting with initial enquiries, viewings, bookings and client support on the lead up to their wedding / event.

Ensuring good housekeeping of Ossian’s Hall.

Assisting with the set up, stewarding and break-down of weddings / events.

Ensuring suppliers adhere to Trust policies and procedures and that efficient arrangements are in place for weddings and events.

Actively feeding back visitor / guest comments to line manager to develop and improve offer, service and operations.

Working flexibly across days, departments and sites as needed.

Acting as the main point of contact for all weddings and events in the absence of the Visitor Services Supervisor.

To provide a consistently high standard of visitor care at all times

Participating in the staffing of weddings and events.

Welcoming all visitors to the site in a friendly, efficient and knowledgeable manner. This includes visitors with special needs / impairments (in accordance with the Disability Discrimination Act), international visitors, and groups.

Answering visitors’ queries about the site, it’s history and the local area.

Promoting National Trust for Scotland brand to include our membership scheme (including gift aid), events, other properties and any promotional campaigns.

To maintain excellent standards of site and personal presentation at all times

Ongoing operational cleaning of Ossian’s Hall including sweeping, dusting, polishing and window cleaning.

Ensuring Ossian’s Hall / Wild Woodland areas are ready to welcome wedding parties / event attendees by the agreed times.

Ensuring wedding / event toilet is clean and well stocked on wedding / event days.

Clearing litter in car park, pathways and wedding / event areas.

Placing appropriate signage at suitable points in advance of and on wedding / event days.

Wearing correct uniform, or PPE as required.

Reporting all instances of damage and wear and tear issues promptly to line manager.

Ensuring all weddings and events are in line with the Trust’s environmental policy and being mindful of the Trusts obligations to minimize the impact on the environment.

Application Deadline: Sunday 03/05/2026