Listings

Ticketure is a modern ticketing and admissions platform that bridges technology and culture to help visitor attractions thrive. We support organisations that need dependable ticket sales, smooth guest journeys, and stronger revenue performance. Our aim is to raise conversion across the visitor lifecycle, from first purchase to return visits, while simplifying back-office work so teams can focus on guests.

For more than fifteen years, museums, heritage sites, zoos, gardens, and cultural venues across the UK and North America have relied on Ticketure to manage complex operations and high visitor volumes. Clients such as National Museums Liverpool, London Transport Museum and Shakespeare Birthplace Trust have reported clear gains, including a ninety percent rise in donations after adopting Ticketure’s donation tools, together with more efficient day-to-day processes.

The platform brings together admissions, timed entry, group bookings, memberships, donations, visitor data, and real-time operational insight. Its modern architecture, open API, and broad integration ecosystem connect CRM, marketing automation, retail, EPOS, and fundraising systems to create a single, coherent view of visitors.

If you’re exploring new ways to elevate admissions, unify your digital ecosystem, or future-proof your ticketing, we’d love to connect.

Cobbs Group was established in 2002 in the village of Drumnadrochit on the shores of Loch Ness. Geographically, Loch Ness is one of Scotland's largest visitor attractions, and Cobbs is one of the Highlands' largest hospitality businesses, offering hotels, coffee shops, restaurants, retail, visitor attractions, self-catering accommodations, and an award-winning bakery specialising in hand-made cakes, including a large range of gluten-free products and options for other dietary requirements.

Cobbs cakes are supplied to numerous visitor attractions, including the National Trust, the Scottish Parliament, and many major sporting events, such as the Commonwealth Games and the Ryder Cup. These cakes are distributed through food service, along with our Redbox Coffee, who produce a great range of coffees and specialised teas.

A new addition to Cobbs' range of activities is the Loch Ness Illicit Whisky Stilling Experience, based at the Loch Ness Clansman Hotel and dedicated to Donald Fraser, the "King of the Smugglers." This experience includes a half-hour audio-visual show, along with a dram of Whisky.

With our extensive experience in catering at visitor attractions, specifically the Loch Ness Centre and ten years at Urquhart Castle for Historic Scotland, we are in an excellent position to advise and consult with other visitor attractions on their catering and retail requirements.

Cobbs will soon be opening a new tourist information and agency, incorporating retail, on the site of the former Visit Scotland Tourist Information Centre on the Royal Mile in Edinburgh. We will welcome all ASVA members and assist in marketing their attractions throughout Scotland.

Founded in 1998, we were born from a strong desire to transform companies to become the destination of choice for their customers. We are passionate about people and learning about what makes them tick and the things they value. So we put all this passion into developing advanced customer experience (CX) solutions that enable businesses like yours to create a customer experience like no other. The type of experience that drives engagement, promotes loyalty and builds meaningful relationships.

Today we are the largest customer experience (CX) consultancy in the UK.  In Scotland we are represented by Steve Dunn and Stuart Shepherd, who each brings an invaluable mix of business experience and CX knowledge to support your team — whether large or small — in making the necessary operational changes to enhance your customer experience.

Every client has different needs and we have access to a suite of tools to assist in transforming your CX; mystery shopping, customer journey mapping, customer feedback system, focus groups, training and mentoring.

Colour Heroes has 25 years’ experience helping our clients to engage with children and families by bringing their stories to life through beautifully illustrated activity trails, guidebooks, detailed site maps, interpretation boards, signage, captivating retail books, teaching materials and a wide range of tabletop activities, including activity sheets, café menus and children’s lunch bags.

We specialise in creating unique, imaginative, exciting products for museums, heritage sites, visitor attractions and educational providers. Our bespoke materials are tailored to your organisation and are fully developed by our in-house team who are expert in creating resources to enhance accessibility for children of all ages and abilities, including SEND, Braille and difficult-to-reach audiences.

We bring energy, innovation and extensive knowledge, coupled with a warm and friendly approach, collaborating with you throughout. Listening carefully, we capture your tone of voice, brand and all-important ‘spirit’ of your business to highlight the best of your site while celebrating your ‘hidden gems’. Creating memories for your customers is our singular goal, and we will differentiate you from the rest as we deliver increased visitor dwell times and promote return visits and recommendations.

Everything we produce is ‘Made in Britain’, importantly using sustainably sourced and responsibly produced materials.

Wavetek bring more than 20 years of deep experience to every AV project, combining creativity, craftsmanship and technical precision. We partner with clients right from concept to completion - aligning with your design vision, functional needs and budget to deliver systems that look, feel and work ideally in your space.

Our Expertise Includes:

• AV System Design: Working alongside your consultants or in-house design team, we craft custom systems tailored to your unique requirements.
• Installation & Commissioning: From sleek new builds to challenging heritage or outdoor environments, we manage all stages, ensuring seamless integration and compliance with your project schedule.
• Museums & Visitor Attractions: We understand the rigours of high-traffic, interactive spaces, and engineer resilient and engaging solutions that enhance visitor experience.
• Interactive Exhibit Construction: Concept to hands-on delivery—translating ideas into captivating interactive exhibits built to perform.
• Servicing & Maintenance: Regular care that extends the life and reliability of your AV investment.
• System Modification & Upgrades: Evolving standards or operational needs? We design upgrade paths that are efficient, cost-effective and future-proof.

One Pebble Consulting specialises in Digital Transformation (or evolution) strategies, roadmapping and delivery support, as well as delivering training on these topics based on nearly a decade of practice with just under 50 Digital change roadmaps delivered successfully. Our projects follow a tried and tested methodology but without a one-size-fits-all approach as every client's needs are different.

Our training ranges from half-day bespoke subject modules (currently being delivered in Mauritius and Malta) to a two-day Core programme and a four-day Immersive programme

Steve Plummer has a 30+ year career centred around events, attractions, and the arts, with clients such as National Theatre Scotland, Museum Scotland, Discovery Point and a variety of festivals amongst his portfolio of clients. He’s worked internationally with artists such as Peggy Baker and Theatres such as Volcano in Toronto.

He brings a wealth of experience to any digitally driven change programme at project costs well below traditional digital consulting rates. Always open for a no obligation chat and a coffee.

GetYourGuide is the leading global online marketplace for discovering and booking travel experiences. We connect travelers with unforgettable experiences, offering a wide range of activities such as guided tours, exclusive access to must-see attractions, and immersive adventures through our Originals by GetYourGuide offering. Our platform serves travelers from over 190 countries, providing experiences in more than 150 countries worldwide. We collaborate with select suppliers to offer over 15,000 experiences, including city tours, theme parks, workshops, and more. Our mission is to help tour operators, experience creators, and attractions deliver memorable experiences to engaged travelers, ensuring they authentically connect with destinations and cultures. With regional offices around the world, we are dedicated to building the strongest global marketplace for travel experiences.

Built by the digital experts at Semantic (who have over 20 years’ of experience helping attractions) LOOP is an intuitive website platform created specifically for visitor attractions. It’s designed to grow your attraction online, is always up-to-date and evolves with you.

Moving to LOOP is easy, we take care of SEO redirects, content migration and analytics to ensure a seamless transition. With a whole suite of sector-specific modules you can have a new website in weeks, not months.

LOOP provides:

• Website, online and on-site solutions built for attractions
• 50+ sector-specific modules, layouts and components
• Low upfront cost - pay monthly/yearly, skip the big build fees
• Fast launch - go live in weeks, not months
• Easy to update CMS - edit content, pages and structure without developers
• Optimised visitor journeys - more opportunities to drive bookings
• Constant improvements - updates, features & ongoing support included
• Best practices built-in - accessible, fast, modular & scalable to help you grow

Happier guests. More revenue opportunities. Smarter marketing.