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Loch Lomond, The Trossachs, Stirling & Forth Valley
ASVA Card Restrictions: Members can use their ASVA cards to book onto our ‘Ben Lomond Gin – Adventurer Tour’ or a ‘Loch Lomond – Explorer Tasting’. These can be booked by contacting information@lussdistillery.com
ASVA Card Restrictions: Please email bobbyswalkingtours@gmail.com in advance of your preferred date & time of visit to confirm availability.
Cobbs Group was established in 2002 in the village of Drumnadrochit on the shores of Loch Ness. Geographically, Loch Ness is one of Scotland's largest visitor attractions, and Cobbs is one of the Highlands' largest hospitality businesses, offering hotels, coffee shops, restaurants, retail, visitor attractions, self-catering accommodations, and an award-winning bakery specialising in hand-made cakes, including a large range of gluten-free products and options for other dietary requirements.
Cobbs cakes are supplied to numerous visitor attractions, including the National Trust, the Scottish Parliament, and many major sporting events, such as the Commonwealth Games and the Ryder Cup. These cakes are distributed through food service, along with our Redbox Coffee, who produce a great range of coffees and specialised teas.
A new addition to Cobbs' range of activities is the Loch Ness Illicit Whisky Stilling Experience, based at the Loch Ness Clansman Hotel and dedicated to Donald Fraser, the "King of the Smugglers." This experience includes a half-hour audio-visual show, along with a dram of Whisky.
With our extensive experience in catering at visitor attractions, specifically the Loch Ness Centre and ten years at Urquhart Castle for Historic Scotland, we are in an excellent position to advise and consult with other visitor attractions on their catering and retail requirements.
Cobbs will soon be opening a new tourist information and agency, incorporating retail, on the site of the former Visit Scotland Tourist Information Centre on the Royal Mile in Edinburgh. We will welcome all ASVA members and assist in marketing their attractions throughout Scotland.
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Founded in 1998, we were born from a strong desire to transform companies to become the destination of choice for their customers. We are passionate about people and learning about what makes them tick and the things they value. So we put all this passion into developing advanced customer experience (CX) solutions that enable businesses like yours to create a customer experience like no other. The type of experience that drives engagement, promotes loyalty and builds meaningful relationships.
Today we are the largest customer experience (CX) consultancy in the UK. In Scotland we are represented by Steve Dunn and Stuart Shepherd, who each brings an invaluable mix of business experience and CX knowledge to support your team — whether large or small — in making the necessary operational changes to enhance your customer experience.
Every client has different needs and we have access to a suite of tools to assist in transforming your CX; mystery shopping, customer journey mapping, customer feedback system, focus groups, training and mentoring.
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ASVA Card Restrictions: ASVA cards can be used for the Evolution of Gin tasting experience (maximum 1 ASVA card per tour). In addition, card holders can get 50% off additional The Lost Close experiences (including beginner whisky tasting / beer tasting / Innovations & Inventions Tour). ASVA cards cannot be used in July and August. Please book in advance by emailing the team at info@thelostclose.com – bookings depend on availability.
Colour Heroes has 25 years’ experience helping our clients to engage with children and families by bringing their stories to life through beautifully illustrated activity trails, guidebooks, detailed site maps, interpretation boards, signage, captivating retail books, teaching materials and a wide range of tabletop activities, including activity sheets, café menus and children’s lunch bags.
We specialise in creating unique, imaginative, exciting products for museums, heritage sites, visitor attractions and educational providers. Our bespoke materials are tailored to your organisation and are fully developed by our in-house team who are expert in creating resources to enhance accessibility for children of all ages and abilities, including SEND, Braille and difficult-to-reach audiences.
We bring energy, innovation and extensive knowledge, coupled with a warm and friendly approach, collaborating with you throughout. Listening carefully, we capture your tone of voice, brand and all-important ‘spirit’ of your business to highlight the best of your site while celebrating your ‘hidden gems’. Creating memories for your customers is our singular goal, and we will differentiate you from the rest as we deliver increased visitor dwell times and promote return visits and recommendations.
Everything we produce is ‘Made in Britain’, importantly using sustainably sourced and responsibly produced materials.
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Wavetek bring more than 20 years of deep experience to every AV project, combining creativity, craftsmanship and technical precision. We partner with clients right from concept to completion - aligning with your design vision, functional needs and budget to deliver systems that look, feel and work ideally in your space.
Our Expertise Includes:
POCKET SIZED STORYTELLING
Meet the Worrywarts, a mindful collection of friends designed to take your worries away. Inspired by the Guatemalan Worry-dolls she received as a child, these palm sized companions are hand crafted by artist Zoe Scott in her rural zero waste studio.
Cast in solid pigmented concrete with recycled waste plastic and glass contained within, each one is hand waxed and polished with a food grade natural wax making them incredibly tactile. One of the joys of concrete is the lack of additional power or energy required to produce it. Unlike ceramics or glass it doesn’t need kiln fired and unlike Jesmonite, its plastic free!
Each comes beautifully boxed with a unique character profile full of fun stats and illustration for immersive storytelling. The perfect travel souvenir for all ages. Bespoke exclusive designs available and encouraged, from plague doctors to microbes, elephants to Egyptian gods. Everything can become an adorable Worrywart!
Free custom design consultation is available for ASVA members
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One Pebble Consulting specialises in Digital Transformation (or evolution) strategies, roadmapping and delivery support, as well as delivering training on these topics based on nearly a decade of practice with just under 50 Digital change roadmaps delivered successfully. Our projects follow a tried and tested methodology but without a one-size-fits-all approach as every client's needs are different.
Our training ranges from half-day bespoke subject modules (currently being delivered in Mauritius and Malta) to a two-day Core programme and a four-day Immersive programme
Steve Plummer has a 30+ year career centred around events, attractions, and the arts, with clients such as National Theatre Scotland, Museum Scotland, Discovery Point and a variety of festivals amongst his portfolio of clients. He’s worked internationally with artists such as Peggy Baker and Theatres such as Volcano in Toronto.
He brings a wealth of experience to any digitally driven change programme at project costs well below traditional digital consulting rates. Always open for a no obligation chat and a coffee.
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GetYourGuide is the leading global online marketplace for discovering and booking travel experiences. We connect travelers with unforgettable experiences, offering a wide range of activities such as guided tours, exclusive access to must-see attractions, and immersive adventures through our Originals by GetYourGuide offering. Our platform serves travelers from over 190 countries, providing experiences in more than 150 countries worldwide. We collaborate with select suppliers to offer over 15,000 experiences, including city tours, theme parks, workshops, and more. Our mission is to help tour operators, experience creators, and attractions deliver memorable experiences to engaged travelers, ensuring they authentically connect with destinations and cultures. With regional offices around the world, we are dedicated to building the strongest global marketplace for travel experiences.
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Built by the digital experts at Semantic (who have over 20 years’ of experience helping attractions) LOOP is an intuitive website platform created specifically for visitor attractions. It’s designed to grow your attraction online, is always up-to-date and evolves with you.
Moving to LOOP is easy, we take care of SEO redirects, content migration and analytics to ensure a seamless transition. With a whole suite of sector-specific modules you can have a new website in weeks, not months.
LOOP provides:
Happier guests. More revenue opportunities. Smarter marketing.
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