Listings

Costa’s We’re Serving model is a perfect fit for leisure and tourist attraction venues looking to elevate their visitor experience with a trusted, premium coffee offer. Whether it’s a theme park, museum, zoo, or heritage site, partnering with Costa allows venues to serve expertly crafted coffee without the need for a full coffee shop setup.

In these high-footfall, experience-led environments, offering a recognisable and loved brand like Costa can significantly enhance guest satisfaction and dwell time. Costa supports partners with staff training, tailored marketing assets that align with the venue’s unique atmosphere and visitor journey and coffee delivered through approved equipment.

From a category insight perspective, tourists and leisure visitors increasingly seek quality food and beverage options as part of their day out. Costa’s extensive product range — including barista-style hot and iced coffees, teas, hot chocolate, and seasonal specials — caters to a wide demographic, from families to international guests.

The We’re Serving model helps tourist attractions tap into the growing demand for consistent, premium refreshments, boosting both customer satisfaction and secondary spend. It’s an efficient, scalable solution that adds value without compromising on quality or brand experience.

If you’re in the business of delivering experiences, you’re in the business of making guests feel something, every time they visit, or interact with you.

I partner with you, to make guests “feel” and to create unfathomable lasting memories and impact, whilst increasing bookings and delivering on commercial objectives and result.

Put practically, here’s how we might work together:

Creative experience concept design & development.

Commercial business development & go-to-market strategy.

Bespoke company training & workshops that translate excellence in experience delivery, operationally.

I partner with:

Hospitality and attractions, cultural destinations and luxury experience brands.

I bring my skills, leadership and support across entire projects, part projects, or for problem / objective solving.

I am as happy to lead as I am to be led and integrate with boards, leadership, commercial, marketing, creative and operational teams.

I have walked-the-floor in tourism and luxury experience design, partnering and consulting globally with leaders in tourism and destination experiences, luxury experience and private client networks. I bring strong global perspective and benchmarking skills, against global standards.

A selection of clients include: EMAAR, Museum of the Future, Ian Macleod Distillers, Goodwood, The Jockey Club, Scottish Canals and Paul Smith.

I have a strong network of talent to support the production and build of experiences and I am happy to advise and introduce the right partners, should a project require.

If you’re looking to discuss a potential project, problem solve or brain storm, please drop me a line: victoria@victoriatayl.uk Or visit my website https://www.victoriatayl.uk/  I welcome exciting conversations from those who take pride in creating impactful, memorable guest experiences, as much as I do.

Pixel Stag is a Scotland-based digital media company with a strong track record of delivering engaging, high-quality interactive content and software for the museums, heritage and cultural sectors. Founded in 2010, we’ve completed over 400 projects—from the remote islands of Scotland to international locations including China and Australia. We’re proud to have been part of major redevelopments such as Aberdeen Art Gallery and Gairloch Museum, the latter awarded the Art Fund Museum of the Year.

We offer a wide range of services including consultancy, bespoke software, digital interpretation, interactive multimedias, audio visual installations, animation, audio tours, film and motion graphics + much more. Our work spans everything from simple web builds to fully integrated, interactive exhibition experiences.

We develop projects from concept to completion, keeping clients involved at every stage. Our understanding of the unique demands of working in diverse environments—both rural and urban—means we can provide reliable advice on content, technology and hardware specification, no matter the setting.

Pixel Stag works closely with clients to communicate their stories in dynamic and accessible ways—bringing heritage to life through thoughtful, tailored digital solutions.

Bigjigs Toys® Ltd was founded in the UK over 30 years ago. With a wealth of knowledge and experience from its workforce, the company has grown from being a small
family business working from a garden shed to selling products globally in over 110 different countries. Bigjigs Toys® has always stood by its mission: to deliver
quality, safe and affordable products which are responsibly sourced. This is evidenced by using child friendly paints, stains and lacquers and working with suppliers fairly and
ethically; using the highest quality materials available and testing to meet EN71 and ASTM requirements; and to ensure great play and educational value.

All of our products are well made, beautifully designed, and fairly priced.

Thomson Gray is a leading construction consultancy operating from five offices across Scotland. We provide a full range of services, including project management, quantity surveying, principal designer duties, building surveying, and health and safety advisory roles. Our mission is to offer a comprehensive, client-focused service that addresses both capital and whole-life costs, adding value to every construction and property project.

With a strong track record in supporting museums and visitor attractions, Thomson Gray has worked on a wide range of projects, from small exhibition refurbishments to large-scale redevelopments of heritage sites. We understand the need to balance visitor experience with sustainability while preserving the cultural and historical significance of each site.

Our team of over 70 qualified professionals works collaboratively with curators, designers, operators, and contractors to ensure projects are delivered on time and within budget. We tailor our approach to the unique challenges faced by ASVA members, offering innovative solutions to drive footfall, enhance educational impact, and improve operational efficiency.

Each project is overseen by a hands-on project director, ensuring high standards are maintained throughout.

SITEnetwork is a cutting-edge digital platform focused on creating a global network of virtual reality (VR) tourist attractions. It allows potential visitors to virtually experience destinations before physically visiting them, providing immersive and interactive previews of tourist spots across the globe.

This innovative concept aims to revolutionize the tourism industry by bridging the gap between physical and digital experiences, enhancing customer engagement, and increasing accessibility to destinations that may be difficult to visit in person. Independent research shows that virtual-pre-visits actually increase physical visits by up to 33%.

For members of the Association of Scottish Visitor Attractions (AVSA), SITEnetwork offers a unique opportunity to expand their audience reach and enhance visitor experiences. By integrating virtual tours of their attractions, AVSA members can offer international tourists a preview of Scotland’s rich cultural, historical, and natural heritage, attracting a broader demographic. It also supports educational and marketing efforts, as virtual experiences can be used to showcase lesser-known locations, increase off-peak tourism, or provide accessibility to those unable to travel.

The platform is especially relevant in the post-pandemic world, where virtual engagement has become crucial to maintaining a presence in the global tourism market.

This alignment with modern digital trends ensures that AVSA members can stay competitive and innovative in an increasingly digital-first landscape.