Admin, Finance & IT

To ensure the provision of an efficient and comprehensive professional People service to managers and staff across the Region/Directorate. Support the delivery of Regional/Directorate People-related strategic goals and objectives and the development of partnership relationships through discussion with the Regional Director/Regional Business Manager/Director of Service. As a member of the Trust’s People Team, contribute to the development of People policies, systems and practices and to the development and delivery of People projects on a Trust-wide basis.

Identify requirements for digital products then oversee their development and delivery through the various stages of the product lifecycle. Agree prioritisation with the Digital Product Manager and support them to deliver the product roadmap. There is a requirement to define, own and solve problems, balancing user needs with those of the wider organisation. The aim is to inspire visits, membership and donations to deliver the strategic objectives of the organisation.

The wider purpose of the role is to help drive the National Trust for Scotland’s ability to conserve Scotland’s built and natural heritage under its care.
The specific purpose of the role is to support the Content Manager and provide design and production support and expertise to internal teams. You will need to craft strong relationships across the Trust and help to plan, budget and manage activities and processes smoothly and efficiently from conception to completion.

Scottish Canals is an innovative, forward-thinking organisation dedicated to safeguarding a crucial part of Scotland’s heritage whilst stimulating business growth, job creation and income generation by helping to create stronger communities, attract new customers and income and working with and through empowered and motivated people.

We currently have an exciting opportunity for a Finance Assistant to join our team. The Finance Assistant is required to work within the Finance Team of 13, to deliver a high standard of financial service to our business units, whilst ensuring all financial deadlines are met and standards maintained. The focus of this role within the Finance Team is to manage income maximisation services through billing, customer management and recovery of outstanding debt, whilst supporting where required other members of the team.

Key Tasks:
• Set up new customer accounts and maintain existing account details within the accounts receivable ledgers.
• Processing accounts receivable invoices, contacting customers regarding the status of overdue payments and the status of outstanding invoices.
• Providing a high level of customer satisfaction managing in house and customer enquiries through email and telephone.
• Creating, maintaining, and cancelling Direct Debits
• Take over-the-phone card payments from customers.
• Credit Control using Credit Hound and supporting debt recovery partners.
• Preparing daily and monthly reconciliations and KPI reporting.
• Preparing reconciliations and providing supporting information to internal and external audit requests.
• Ad hoc project work as required.
• Achieve monthly and annual internal and external reporting timescales.
• Successful delivery of supporting financial evidence as required for audit and project related requests.
• Compliance with financial policy and procedure standards and scheme of delegation authorisation levels.
• Carrying out any other duties relevant to the post which may arise to ensure continuous service provision to the wider business.

Skills and Experience:
• Ability to work independently and to work well with others with good communication and teamworking skills.
• Excellent skills in maths and MS Excel, with proficiency in MS word required.
• Experience in accounting software, with SAGE accounting software being desirable not essential experience.
• The ability to handle large volumes of financial data with accuracy and attention to detail.
• Possess an understanding of reporting, recording and performance statistics.
• Excellent attitude and customer first service skills.
• The ability to manage competing priorities and have excellent organisational skills.

This is a permanent post based in Glasgow or Falkirk with hybrid working. The post holder is expected to hold a current UK driving licence.

To deliver a comprehensive payroll and pensions service to the Trust, ensuring timely payments, legal compliance, and excellent customer service.

The Trust currently operates its payroll through a bureau service. However, the aim is to bring Payroll back ‘in-house’ using the Access PeopleXD HR & Payroll system. This role will be the subject matter expert and lead the delivery of the project to remediate the Payroll system, data, process, and compliance issues that exist in the Trust. The project will involve working with and supporting the activities of relevant external advisors, software providers, IT and People Teams to achieve delivery of this project. It will also involve ensuring that the system set up, processes/controls, skills, and capabilities as well as the team operating model for payroll is fit for the purpose and able to meet the future demands of the Trust as it delivers its strategic agenda. The post holder will be the Trust’s expert on Pension legislation and the operation of the Trust’s DC pensions schemes which include a NEST scheme and one run by Standard Life.

The role will be line managed by the People Director and will have the operational responsibility for the delivery of payroll & pension services in the Trust and line management of the Payroll & Pensions Assistant.

The wider purpose of the role is to support the interactions we have with our supporters ensuring that we build meaningful relationships with them through our excellent supporter care to encourage loyalty of support and in turn, generating the vital funds we require for the continuation of our charity’s work.

The specific purpose of the role is to provide excellent service and care to our many supporters, including but not limited to members, donors, and visitors. It’s your role to build strong relationships, offer great service and encourage future support, providing a positive experience of the National Trust for Scotland. As well as processing memberships and carrying out administrative tasks, you will be the first point of contact for general enquires for the organisation and It’s your responsibility to ensure that every interaction leaves our supporters, or prospective supporters, feeling thanked and valued and most importantly excited to continue or start their membership and support to the National Trust for Scotland.

Cairngorm Mountain Scotland is a year-round visitor attraction offering outdoor activities, onsite catering, shops and facilities, with a funicular railway up to spectacular views over the Cairngorms National Park.

We are currently recruiting for a Business Support Administrator to assist our Ticket Office and Marketing managers with a variety of general admin tasks; like back-office and technical support with ticket sales, group bookings and customer care.

This role will be full-time office-based, right here on the mountain and presents an exciting opportunity for someone with a well-developed skillset to progress a career in business administration or to take their experience to new heights, in a unique Highlands environment. The role also has enough variety to keep you engaged for the long-term, as your duties will evolve with the seasons, adapting in response to changing business needs.

To be successful in this role, you will need to have:
– excellent communication skills, IT skills, time management and computer skills
– excellent attention to detail, level of English and proof-reading ability
– problem-solving skills, with proactivity to see tasks through to completion
– previous office experience working as an Administrator providing general business support and computer-based duties is ideal, but not required as full training provided

And you will need to be:
– motivated and committed with a customer-focused approach and work ethic
– a team-player who enjoys working in a busy customer service environment
– resilient and adaptable to changing circumstances and demands of the business
– living within a commutable distance of the mountain or Aviemore town centre.

If you are interested to know more, please get in touch or apply now!

Full time, fixed term contract to 31 March 2025, salary £26,532 per annum, Civil Service Pension, based in Edinburgh.

We’re looking for someone with a keen eye for detail, excellent communication skills, and an ability to plan and prioritise across different strands of work to join our small rights and information management team. You’ll help the Library manage copyright information, identify and validate rights statements, and seek copyright permissions. You’ll also help the Library to research and validate the material ownership status of collection items. You’ll work across collection areas and with different content formats and you’ll operate closely with key contacts in the curatorial, digitisation, metadata, and information management teams. You’ll also communicate and engage with external parties and stakeholders. With knowledge of copyright or cultural collection ownership matters, you will be adept at working with a high degree of accuracy and comfortable shifting between simultaneous projects and activities.

Please visit our recruitment site for more information and to submit an application.

Almond Valley Heritage Trust is the proud custodian of one of Scotland’s Recognised collections which, along with an extensive business archive, records the fascinating story of Scotland’s shale oil industry. Much of the museum’s energies are investing in sharing these resources, and the knowledge associated with them, through our on-line platform www.scottishshale.co.uk, and associated social media. A small team of volunteers contribute much to an ongoing programme of digitisation, research and content creation that supports the continuous development of this digital presence.

Almond Valley is also a favourite destination for many families with young children who enjoy a great day out with animals and playgrounds. Many also rampage through the museum, offering wonderful opportunities to engage young folk in experiences that bring joy, provide insight and spark enthusiasms.

Role of the Curator

The Curator’s main consideration (of course) is for the collection; ensuring that standards and good practice are maintained in all respects.

The Curator will also nurture and direct volunteers, and directly contribute to the development of the on-line museum presence. Through these and other activities they will promote participation and partnerships that sustain interest and knowledge of the shale oil industry.

In association with the team at Almond Valley, the Curator will also develop displays, events, and activities that appeal to family visitors, engage their interest, and add value to the visitor experience.

Essential Qualities

• An appropriate museum or heritage qualification at degree level or above
• Appropriate curatorial and collections management experience
• Well developed digital skills

Desirable Qualities

• Competence in maintaining content managed websites
• Good communication skills and confidence in creating engaging social media
• Experience in supporting and directing volunteers
• Interest and insight into industrial and social history
• Insight and affinity with our family visitors
• Being methodical, organised and systematic, (but also being playful and creative)

We have an exciting new opportunity for a Recruitment Coordinator to join the team on a full-time, office-based, permanent basis.

This newly created role will sit within the HR office and help to ensure that all recruitment activity onsite (from vacancy advertising to onboarding paperwork and induction training) is run efficiently and effectively, in accordance with industry best practice and employment law obligations, representing the company well externally.

To be successful in this role, you will have:

– A high level of education or equivalent experiential learning
– Previous recruitment experience, ideally within a dynamic context
– Working knowledge of advert copywriting and managing online platforms
– Good working knowledge of the employee onboarding process (e.g. right-to-work, references, medicals, adding to payroll, issuing contracts, leading inductions)
– Excellent communication, customer service and people skills
– Good IT skills with Microsoft Office and using an HRIS (e.g. Sage HR)
– strong attention to detail and administrative skills
– confidence and adaptability to manage and prioritise own workload
– self-motivation with a desire to progress a career in Recruitment or HR

If you are interested in this opportunity, please click through to find out more!

About us
Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is located within the Cairngorms National Park, close to Aviemore, in the Highlands of Scotland, UK.

In winter, the mountain is a popular commercial ski resort attracting over 120,000 skiing and snowboarding visitors in the busy winter period and has been offering snowsports ‘here on the hill’ for over 50 years. In summer, the mountain serves our community as a popular tourist destination and hub of activity for local and international visitors alike.

The Cairngorm Mountain estate covers 1,418 hectares and is an internationally renowned area of scientific interest containing unique natural habitats and wildlife protected by EU and national legislation. The surrounding region of Badenoch and Strathspey can attract over 1.8 million visitors annually, predominantly in the summer.

JOB PURPOSE

The purpose of the Food & Beverage Admin Assistant role is to support the Trust’ central Food & Beverage Department in the administration of product ranges, invoices, financial reconciliation, commercial reports, POS, and communication. The role is responsible for ensuring that customer service standards are maintained to a high level, that data is maintained accurately, and that opportunity for food & beverage income and stock productivity is maximised through effective administration.