Admin, Finance & IT

MANAGEMENT ACCOUNTANT

We have a new CEO, an ambitious strategy and seek an enthusiastic Accountant who will thrive on being a company ambassador and team worker to help us achieve our aims.

We are seeking a Management Accountant with experience developing financial strategy and forecasting. We are looking for someone who is able to communicate financial information to non finance specialists. The ideal candidate will be risk-aware but not entirely risk averse and will have the passion to drive forward an effective and resilient approach to our corporate finance.
The role is full time (37.5 hours, 9-5 Monday to Friday) fixed term for 1 year with a possibility of becoming permanent, based at Loch Insh Outdoor Centre.
Salary is £negotiable dependent on experience.
Essential: development of annual budgets and monitoring mechanisms
Essential: approx. 2 years’ accountancy experience in an SME between £1m and £10m turnover.
Essential: experience producing P&Ls
Essential: experience of using Xero including VAT return submission, P&L and other reporting
Essential: existing right to work in the UK
This role will consist of
Day to day management (and if necessary review) of our financial accounting processes.
Forecasting, identifying financial risk and developing response strategies with Heads of Departments and the CEO.
Producing the annual budgets.
Modelling budget / cost control strategies.
Journal management.
Interpret the company strategy and participate in development of the financial strategy.
Act as a mentor for heads of department with their budget control strategies.
Development of a Financial Resilience Plan
Contribution to the Business Continuity Plan and Risk Matrix
General financial advice and support to the CEO and Executive team.
Support the development of the annual budget and 5-year financial strategy.

CLOSING DATE
9am on 19 August (Applications received after this date may not be considered.)

Candidates who secure an interview will be sent an invitation by email by 10am on Saturday 20 Aug.

Interviews will be held on 25 August 2022 between 8am and 1pm. Zoom / Google Meet interview options may be available.

To apply please email your CV along with a covering letter, and your answer to the question below to admin@lochinsh.co.uk.

EQUAL OPPORTUNITIES
We employ a diverse range of incredible people and we are committed to an active Equal Opportunities Policy, which starts with our recruitment process.

Scottish Canals has a fantastic opportunity for a friendly, confident and meticulous individual to join our Caledonian Canal team based in Inverness. As our Boat Licensing and Customer Service Administrator you will help ensure that we deliver outstanding customer service and that our boat licensing meets legal requirements. As 2022 is our 200th birthday you’ll be joining the team at an exciting time!

Key Responsibilities of the role:

• The efficient administration of all Caledonian Canal long term leisure licensing and moorings to auditable standards – maximising income opportunities
• Supporting the efficient delivery of the Caledonian Canal’s short term visitor licensing
• Providing welcoming and efficient frontline customer service for the Caledonian Canal office and Seaport Marina, Inverness
• Efficient, accurate & timely delivery of back-of-house processes, such as shore power invoicing, boat safety scheme compliance and Great Glen Canoe Trail registrations
• Issuing all long term permit disks for Scottish Canals’ boaters on all our canals

This is a varied role with never two days the same – very much frontline customer facing in the main summer boating season and more administrative and planned desk-based work over the winter.

As well as taking lead responsibility for the effective and efficient administration of our long term licences and moorings you’ll be part of the small front of house team in Inverness with duties such as in person reception cover, responding to customer calls, emails and social media as well as marina services like allocating visitor berths and selling diesel.

We’ll give you all the training you’ll need to learn our systems and processes but we’re looking for someone with previous frontline customer care experience who has excellent verbal and written communication skills and is confident to use their initiative to solve customer enquiries and build strong working relationships with customers and colleagues alike. You’ll be able to demonstrate previous experience of working with administrative processes and systems where accuracy, timeliness, diplomacy and confidentiality were key. The commercial acumen to maximise income, minimise waste and spot opportunities is essential.

The successful candidate will be friendly, a self-starter, organised and accurate, able to work alone or as part of a small team.

You should be educated to HNC or equivalent level in Business Administration, or hold comparable experience in a similar role. A driving licence is preferred (must be in place within 6 month probationary period) and knowledge of the canal network or boating industry would be an advantage. Proficiency in the use of personal computers and business applications is essential.

This role is offered on a permanent basis, 37 hours per week, Monday – Friday, attracts a salary of between £20,279.70 and £22,722 depending on experience, and is based in our Inverness Office at Seaport Marina.

Scottish Canals also offers a generous annual leave entitlement of 34 days rising to 39 after 5 years (inc. public holidays), along with enhanced company sick pay, discounted shopping vouchers, and a contributory pension scheme with up to a 10% employer contribution.

Closing Date: Midday Thursday 25th August 2022
Interviews held in Inverness: Week Commencing 29th August 2022.

Please supply a covering letter with your application telling us how your specific experience and skills match those in the advertised role and why this opportunity appeals to you.

Who we are
We’re a forward-looking People Department that supports our organisation’s Strategy through support for our volunteers (2300) and employees (1200) – whether as individuals or as managers. Our organisation can seem complex since its workforce is deployed all across mainland- and island-Scotland, in all sorts of workplaces (from cottages to castles, mansions to mountains, gardens to great estates, tearooms, shops, offices – and everything in between), but our work aims to be fair and consistent no matter where and who our people are. We strive to make people processes simple and accessible so that our people can just “get on with the job” but be robust enough to give meaningful management information to help with strategic and tactical development and decision-making. We enjoy connecting with each other for our work and for social activity: we take our work very seriously, but we like to have fun too.

What this job is about
The job focusses on three key areas:
1. It actively promotes the use of self-service products for managers/individuals to self-serve to address most day-to-day enquiries relating to people (volunteer + employee) life-cycle matters or ad hoc issues;
2. It delivers a first-contact/front-line ‘service desk’ for people management enquiries which cannot/have not been addressed through self-service products, triaging and distributing enquiries to the relevant sections/individuals within the wider People Department;
3. It provides general administrative support to the Enquiries & Advice team (and as required, the wider People function)

What we want you to be responsible for
Actively promote the use of self-service products for managers/individuals to self-serve to address most day-to-day enquiries relating to people (volunteer + employee) life-cycle mattersor ad hoc issues. This will include, for example:
o Static online self-serve products such as the A-Z, FAQs, links to other (external) useful materials;
o Interactive online self-directed learning products;
o Learning products (“toolbox talks”) and supporting materials that can be downloaded and used by managers/teams/individuals to increase their capability to self-serve.
As required, participate in the development of these products.
• Deliver a first-contact/front-line ‘service desk’ for people management enquiries which

cannot/have not been addressed through self-service products, that triages and distributes enquiries to the relevant sections/individuals within the wider People Department. This will include, for example;
o Face-to-face/telephone interactions to:
 re-direct to self-serve, or
 respond using scripts and FAQs, or
 giving low-level immediate advice, or
 direct to the relevant section/individual in the wider team;
o Logging and analysis of incoming queries to identify ‘hot-spots’ (whether by topic or organizational unit) to help the Lead Consultant shape products and/or inform wider organizational development/effectiveness.
• As an active user, support the general maintenance of the Trust’s HRIS such that its data is accurate and reliable, and it seamlessly drives and reflects people transactions and management information (MI). This will include inputting data/transactions to support the currency of data within the system.
• As required:
o support general administration of the function, e.g. diary management, meeting arrangements, note-taking, document and file management;
o support devolved projects/activities;
o participate in internal and external meetings
o work collegiately with (particularly) the Policy & Operations function to support any peaks and troughs in their work-load.
• Support Lead Consultant & Consultants with delivering specialist advice that enables managers and individuals to resolve more complex and non-routine/cyclical people issues (in effect, ‘casework’ advice on matters of performance, behaviour, attendance, and family-friendly). This will include, for example:
o Assessing organisational risk of situations and potential solutions with support of Lead Consultant & Consultants as appropriate;
o Guiding individuals and manager to the most appropriate options for resolution – including local and informal resolution ahead of any formal processes Lead Consultant & Consultants;
o Managing any formalised cases with rigour and pace towards a business-acceptable outcome, and ensuring all case administration is documented and up-to-date at any given time with support of Lead Consultant & Consultants;
o Logging and analysing of cases to identify ‘hot-spots’ (whether by topic or organizational unit) to help the Lead Consultant shape products and/or inform wider organizational development/effectiveness.

WHO WE ARE
We’re a forward-looking People Department that supports our organisation’s Strategy through support for our volunteers (2300) and employees (800) – whether as individuals or as managers. Our organisation can seem complex since its workforce is deployed all across mainland- and island-Scotland, in all sorts of workplaces (from cottages to castles, mansions to mountains, gardens to great estates, tearooms, shops, offices – and everything in between), but our work aims to be fair and consistent no matter where and who our people are. We strive to make people processes simple and accessible so that our people can just “get on with the job”, but robust enough to give meaningful management information to help with strategic and tactical development and decision-making. Although the team is dispersed across the country, we enjoy connecting with each other for our work and for social activity: we take our work very seriously, but we like to have fun too.

WHAT THIS JOB IS ABOUT
This job works with colleagues across the Trust to enable improved performance of individuals and teams. You’ll lead complex projects across a spectrum of organisational development disciplines (engagement, leadership development, change and organisational development) as well as developing new processes and programmes of activity at a strategic level.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Build strong relationships and provide advice and guidance on all OD related matters, partnering closely with managers in areas such as engagement, learning & development, performance management, organisational development, and change.
• Work with leaders across the Trust to understand their areas of work, diagnose organisational development issues, and work with them to create strategic plans to create a work environment where our colleagues can thrive.
• Design and deliver organisational & employee development and engagement solutions (e.g., Workforce survey, national and local recognition initiatives, performance management) across the organisation to enable improved performance, engagement and to ensure the necessary capabilities and skills.
• Support the embedding of our Corporate Strategy and successful achievement of the strategic objectives for the first phase of our Strategy by designing and implementing effective organisational development initiatives for the Trust, using quantitative people data and external trend analysis.
• Institutionalise good practice of project management for small and complex People projects, embed methodology by providing toolkits, templates and the necessary guidance and training.
• Looking ahead in the medium- and long-term, review current and future capability requirements for the organisation, assess required changes and support the transition to new capabilities where required.
• Support leaders in change management, using existing Trust approaches and adapting these approaches where necessary to enable effective change processes.
• Lead the design and develop of leadership development interventions and ensure implementation, budget holder for the Training and Development budget.
• Supervise the Consultant – Organisational Development job holder on a project-by-project basis.
• Facilitate team development and leadership development sessions at all levels, using existing tools and developing new ones if required.
• Measure the impact of organisation development activities, ensuring appropriate linkage with wider organisational and people strategies.
• Work across the People function to align OD interventions and recommendations to business-as-usual People processes and ensure tracking of all OD interventions and processes on the People System.
• Deliver ad hoc People projects to support improved business performance as and when required, which may include managing volunteers, contractors, or suppliers.

JOB PURPOSE

Heritage planning is the function within the Trust concerned with understanding or knowledge of the properties and what we are going to do with that heritage or creating direction.

Heritage Planning refers to the general process of assessing the significance of heritage, understanding its intrinsic character, and providing for its conservation and interpretive needs and opportunities. Heritage Planning builds knowledge and supports the conservation and interpretation of heritage.

The Heritage Planning Assistant will play a pivotal in supporting the work of the Heritage Planning team; enabling the Trust to make informed and robust decisions around the future management of National Trust for Scotland properties and supporting activity to set long terms strategic direction and articulate our vision for the sites we care for.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Support the Heritage Planning team to undertake research on the properties owned, managed and cared for by the National Trust for Scotland
• Source information relating to acquisition and past management of Trust properties, creating concise overviews to inform future management of these sites
• Review information held across a wide range of departments within the Trust to identify current sources of knowledge and potential gaps in our knowledge base
• Collate information on visitor statistics and financial performance on a property by property basis
• Review and update simple statements of significance to inform understanding and management of Trust properties
• Analyse current coverage of designations (natural, cultural and cross disciplinary) to inform knowledge base, including through the use of ArcGiS
• Develop and maintain a database of existing knowledge sources and their location
• Produce and disseminate Heritage Planning guidance notes on a range of subject matter
• Undertake general administrative duties for the Heritage Planning team as required
• Advocate the work of the Heritage Planning team through a range of internal and external mechanisms

The Director of Finance and Corporate Services is accountable for the strategic financial management and leadership of Dundee Industrial Heritage. The role also carries responsibility for the stewardship of all the company’s physical assets including a range of internal corporate services.

Duties and responsibilities

Financial Management & Accounting

• Develop a robust and transparent financial environment, in line with requirements by Board, stakeholders and auditors;

• manage business systems and office support environment, including necessary licenses, leases and compliance requirements;

• Uphold and implement financial management and planning on a day-to-day basis;

• work closely with the EMT and wider management team to agree budgetary parameters, including cost allocations and revenue generation targets as appropriate;

• Produce regular monthly accounts and financial reporting that permit timely and effective financial management;

• Evaluate and advise on competing financial priorities when required

• work with funding partners to establish and abide by parameters of various financial sources;

• undertake projects as required by the Chief Executive.

Full job description is available on our website.

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

As a key member of our small and busy HR Team, you’ll be responsible for day-to-day operational HR activities, and will be a key point of contact for all people-related queries. This is an exciting generalist role, where you’ll provide coaching, advice, support and training to ensure that all HR policies and processes run smoothly as well as supporting the HR Team to deliver key departmental and organisational objectives. You’ll be customer focused and a role model for our values, ensuring that they’re at the heart of all we do.

This is a full time position working Monday to Friday. You’ll be based at our Head Office in Kirkcaldy although we are currently working from home for most of the week, with a move to a Hybrid Working model coming soon. As we support out teams across the whole of Fife, you will also be required to work and visit any of our venues as needed.

This is a great opportunity to join our team and help shape the HR service as we go through a period of exciting transformation.

The full job description can be found on our website.

About You

You’ll be an excellent communicator, with a strong customer-focused attitude. You’ll have experience of multitasking in a busy HR environment, with a high level of attention to detail, and a good understanding of current employment law. You’ll have experience of building great relationships with managers, employees and other key stakeholders.

How to Apply

If you would like to find out more information about this role before applying, you can contact Mel Grant, Lead HR Officer, for an informal chat. Please email melanie.grant@onfife.com to arrange this. When you’re ready to apply, please visit our current vacancies webpage and download and complete our Application Form, and return this along with a completed Equal Opportunities Form to recruitment.fct@onfife.com

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Thursday 1 September 2022.

JOB PURPOSE

The Invasive Non-Native Species Project Officer (INNs) will support properties across the Highlands and Islands in prioritising and coordinating work to deliver the control of INNS species across the region. Managing the INNs project ‘Wipeout’ at applicable properties, through the final project stage, to a business as usual (BAU) state going forwards.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Specifically, to oversee, manage and review the control of invasive non-native (INNS) species across the H+I region, through on the ground rangers or contractors on a BAU basis.
• Work with Property/Operations Manager to help set required funding/budgets for INNS work on an annual basis
• Work with Property/Operations Managers and communities living on or close to our land or with an interest in our land, and other partnership organisations, so that they collaborate with us to help achieve our INNS control and overall natural heritage outcomes.
• To procure, brief and manage contractors as required
• To advise on and oversee where required, the delivery of specific INNs projects.
• Liaising with the national Nature Conservation Advisers to ensure work is best practice and aligned with NTS policy and guidance
• Delivery of other nature conservation projects when required
• External representation across the region where required.

SCOPE OF JOB
 Post will report into the Operations Manager – Inverewe and Corrishalloch
 Post will include from time to time the day-to-day supervision of contractors.
 Post may include management of volunteer individuals / teams ensuring planning of and safe practices.
 Will work closely with other property colleagues across sites and will interact with other specialist / specialist advisory colleagues.
 Will have regular interaction with members of the public of all ages and abilities.

An exciting opportunity has arisen for an experienced Administrator to join our busy and creative External Relations directorate. You’ll bring strong organisational, interpersonal and IT skills to ensure efficiency and effectiveness across the directorate for the Marketing and Communications, Development and Digital Media departments.

Organised and methodical, you will have proven work experience in an administration environment and be adept at managing multiple priorities. You will also have good verbal and written communication skills along with an intermediate level of ICT skills in Microsoft Office. You should also have experience of managing your own time and workload, working to deadlines and of maintaining confidentiality, coupled with demonstrable experience of providing efficient administrative support to a head of department.

Full Time, Fixed Term for 6 months (03/10/22 to 31/03/23)
Salary £25,350 – £27,687 (Band 6)
Hybrid

THE ROLE

You will help engage our colleagues with our new brand, recently refreshed strategy, and evolving ways of working through creative and inclusive internal communications and internal engagement activities. You will play a key part in keeping our colleagues connected with one another and with our organisational purpose, and in supporting an open and collaborative working environment.
We have just under 400 employees with a wide variety of roles, working patterns, skills, and experience. Around half our team works in visitor-facing roles, welcoming people into our galleries and shops. Others spend their time mainly behind the scenes, whether that’s directly working with our collection or delivering operational activities that keep us running smoothly and moving forward.
We’re looking for a proactive, imaginative, and skilled communicator who can help ensure our internal communications deliver real value for all our people and for our organisation. Your duties will involve:
• Working with the Internal Engagement Manager to design and pilot new or improved two-way channels for engaging with our visitor-facing colleagues in a way that works for them and their roles.
• Organising, writing, and helping to deliver an established suite of regular internal communications, including manager briefing notes, email news digests, leadership video messages, written and video-based intranet content.
• Organising and running some editions of our monthly online all-colleague briefings, including facilitating a question-and-answer style discussion, with training and support from the Internal Engagement Manager.
• Supporting creation and delivery of colleague engagement activities, events, and materials, in digital, print and/or face-to-face formats, with a focus on bringing our new brand to life internally and implementing new internal templates as we build to the external launch.
• Liaising with internal stakeholders on internal communications and engagement plans and content, including senior leaders.
• Writing, creating, and distributing internal communications on major projects or operational developments in collaboration with key departments, such as HR.
• Supporting consistency across all internal communications activities by providing advice to colleagues on our brand guidelines and coordinating a calendar of internal activities across the organisation.
• Supporting the wider Marketing and Communications team as required.