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Hospitality and Catering

JOB PURPOSE

To supervise the pastry department including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stock levels. Prepare a variety of desserts, pastries, or other sweet goods and will play a key role in the running of the kitchen by creating and maintaining high standards of quality in both co-operative teamwork and dishes.

Support the Head Chef to deliver standards and efficient delivery of food preparation and operation within the tea rooms, private dining and event spaces of the kitchen at The Mackintosh Tearooms creating, preparing and delivering menus to the highest standard whilst maintaining a safe & hygienic catering environment in accordance with health and safety policies and standards. The Pastry Chef will report to the Head Chef and work closely with the VSM F&B at the Mackintosh Tearooms.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Supervise pastry team
• Ensure that the required standards are adhered to in the production and preparation of food
• Ensure all complaints, requirements and suggestions by customers are attended to accordingly
• Give appropriate support or guidance to members of pastry team when the need arises and escalate to the Head Chef when appropriate
• Ensure all dishes are prepared and finished to required specification
• Monitor the quality and quantity of food prepared
• Manage HACCP as required
• Prepare a wide variety of goods such as cakes, scones etc. following traditional and modern recipes
• Ensuring the presentation of products produced will be beautiful and exciting
• Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
• Check quality of material and condition of equipment and devices used for cooking
• Guide and motivate pastry assistants and pastry chefs to work more efficiently
• Support recruitment and training
• Maintain a lean and orderly cooking station and adhere to health and safety standards

JOB PURPOSE
The Housekeeper plays a vital role in ensuring that House of Dun remains a welcoming, safe and inspiring place for visitors, volunteers, colleagues and guests.
As part of the Visitor Services team, the post holder will be responsible for maintaining exceptionally high standards of cleanliness, presentation and care across the visitor facilities and operational areas within the Courtyard at House of Dun. Areas of responsibility include visitor toilets, retail and visitor spaces, staff facilities, courtyard buildings and, where required, holiday accommodation.
The successful candidate will contribute directly to delivering an outstanding visitor experience by creating clean, well-presented and cared-for spaces that reflect the National Trust for Scotland’s commitment to excellence, conservation and sustainability.
The role requires a flexible and proactive approach, working collaboratively with colleagues across departments to support the smooth operation of the property. Occasional evening, weekend and event support may be required to meet operational needs.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The post holder will support the day-to-day operation of House of Dun through the delivery of high standards of housekeeping, presentation and visitor care.
Housekeeping and Presentation
• Maintain exceptional standards of cleanliness and presentation throughout visitor, staff and operational areas.
• Clean public spaces, retail areas, offices, visitor facilities, meeting rooms, entrances and circulation areas.
• Clean and maintain visitor and staff toilet facilities to the highest standards.
• Undertake floor cleaning, vacuuming, dusting and surface care as required.
• Support accommodation changeovers and housekeeping requirements within holiday accommodation.
• Contribute to seasonal and deep-cleaning programmes.

Property Care and Standards
• Monitor the condition of facilities and report defects, repairs, wear and tear or health and safety concerns promptly.
• Ensure equipment, materials and cleaning supplies are used safely, efficiently and in accordance with COSHH regulations and Trust procedures.
• Maintain housekeeping stores and advise the Line Manager when replacement stock is required.
• Support the care and presentation of Trust buildings, collections and assets by following relevant Collections Care and Conservation guidance.
• Assist with minor operational tasks, event preparation and room set-ups where required.

Visitor Experience and Teamwork
• Deliver excellent customer service and contribute positively to the visitor experience.
• Create a welcoming, friendly and professional environment for visitors, volunteers and colleagues.
• Support colleagues across Visitor Services, Retail, Events, Gardens, Maintenance and other departments as required.
• Contribute to the success of events, functions and property activities.
• Act as an ambassador for the National Trust for Scotland and House of Dun.

Health, Safety and Sustainability
• Follow all Trust policies relating to health and safety, environmental sustainability and collections care.
• Ensure safe systems of work are followed at all times.
• Support the Trust’s environmental commitments through responsible use of materials, waste reduction and recycling practices.
• Attend mandatory and role-related training as required.

JOB PURPOSE
To support the Senior Pastry Chef in the preparation, baking and presentation of high-quality scones, biscuits, cakes and afternoon tea products within a busy historic tearoom environment.
The Chef de Partie (Pastry/Baker) will play an important role in ensuring consistently high standards of food quality, presentation and service, while working efficiently to meet customer demand and service requirements.
The role will contribute to the smooth day-to-day operation of the pastry section, maintaining excellent standards of food hygiene, health and safety, cleanliness and legal compliance at all times.
Enjoy the benefits of a predominantly daytime operation, with more regular working hours and a great work/life balance.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Support the Senior Pastry Chef and Head Chef with the preparation, baking and presentation of scones, biscuits, cakes, pastries and afternoon tea products to a consistently high standard.
• Ensure all food meets required standards for quality, presentation, portion size, taste and service.
• Work efficiently in a busy kitchen environment to meet daily production and service requirements.
• Follow all food safety, HACCP, allergen management, health and safety, COSHH, food hygiene and other relevant legal, regulatory and organisational requirements.
• Maintain accurate food safety and compliance records, including temperature checks, cleaning schedules and allergen controls, as required.
• Follow safe food handling, storage, preparation and service procedures at all times, taking care to prevent cross-contamination.
• Maintain a clean, organised and safe pastry/bakery section and ensure all equipment is used correctly and safely.
• Follow approved recipes and procedures, including stock rotation, portion control and waste reduction.
• Monitor stock levels and report any shortages, quality issues or waste concerns to the appropriate manager.
• Promptly report any food safety, health and safety, quality, compliance, equipment or service concerns to the Senior Pastry Chef or appropriate manager.
• Work effectively with kitchen and front-of-house teams to support smooth, efficient and professional service.
• Contribute to continuous improvement and support the team in maintaining high standards of food quality, safety, service and compliance.

Hours: 32-hour contract, shifts will vary to be 10pm – 6am/11pm-7am
Duration: Permanent

The Royal Yacht Britannia, voted as the World’s No. 1 Attraction (Tripadvisor), is a five-star visitor attraction and exclusive evening events venue in Edinburgh. The onboard crew are committed to delivering the same standards of excellence that were expected when Britannia was in service.

Fingal, a former Northern Lighthouse Board tender, is permanently berthed on Leith’s vibrant waterfront and has been transformed into a five-star luxury floating hotel, restaurant, bar and events venue.

Events
Join our elite Events department, which hosts exclusive and elegant evening dinner and drinks receptions on board Britannia and Fingal Hotel. We are looking for a Night Porter to join our warm and professional team, working after events have finished, you will reset the ships’ dining areas to an exceptional standard, ensuring they are ready to welcome guests the following day.

Key responsibilities:

• Take pride in transforming our dining and service areas after each event, leaving every space beautifully presented and ready to welcome colleagues and guests the following day.

• Bring each venue back to life by arranging tables, chairs and service equipment to the required layout, creating a seamless, walk-in-ready start for the next day’s team.

Who We’re Looking For:

• Experience in front-of-house or luxury hospitality would be an advantage, giving you a strong understanding of the exceptional standards our guests expect.

• You will be confident working independently and taking ownership of ensuring every area is ready for the day ahead.

• You will enjoy the independence of night work and be comfortable working the regular 10pm–6am /11pm-7pmshift.

Successful candidates will have:

• A positive, enthusiastic approach

• A flexible, can-do attitude

• Clear, professional communication skills

• A passion for exceptional guest care

• Confidence working independently

• The ability to follow instructions accurately

Company benefits include:

• 6.6 weeks / 33 days pro-rata annual leave

• Staff discounts in the Shop, Royal Deck Tearoom at Britannia and The Lighthouse Restaurant & Bar and overnight stays aboard Fingal

• Uniform provided

• Convenient access via public transport links

• Complimentary tickets to Britannia each year of employment

• Up to £1,000 referral bonus through our Recommend a Colleague Scheme

• Up to 1 week / 5 days pro-rata additional long service annual leave

• Options to buy and sell annual leave

• Generous company pension (10% employer contribution, rising to up to 20% with employee contribution)

• Cycle to Work Scheme

• Employee Assistance Programme

• Training and development from day one

• Life assurance

• Employee events and celebrations

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you. Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Night Porter to: recruitment@tryb.co.uk

No agencies please. We appreciate your interest in joining our team. Due to the high volume of applications, successful candidates will be contacted directly by email.

Closing date: 6 November 2026

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.