Hospitality and Catering

Kitchen Porter

What we do? Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous restaurant, as well as the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day.

The role? As Kitchen Porter, you will support the busy kitchen team in maintaining a clean and organised working environment. Key responsibilities include washing dishes, pots, pans and utensils; keeping surfaces, floors, equipment and kitchen storage areas clean and tidy; assisting with basic food prep when required; and generally supporting the team to maintain a safe and hygienic kitchen. Working hours will be around 25 to 30 per week and will include weekends.

The person? A hardworking individual, you will take pride in your work and be someone the team can rely on. Candidates should be comfortable standing or lifting heavy items and able to work in a fast-paced environment. While experience isn’t required, previous work in a kitchen or cleaning role is a bonus.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work-life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, and a range of wellbeing resources.

How to apply? Please email your CV and a covering letter to our recruitment team at recruitment@buccleuch.com.

The closing date for applications is 31 March.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Visitor Services Assistant – Food & Beverage

JOB PURPOSE

As a member of our Visitor Services team, your job is to give visitors from across the globe a warm welcome to Pitmedden Garden and help generate the income that enables us to care for Pitmedden Garden and other National Trust for Scotland properties.

Visiting our tearoom is an essential part of the visitor experience and the role of the Visitor Service Assistant – Food & Beverage is to make it a positive and memorable part of a visitor’s day with us.

You will help us maximise sales through excellent customer service and product knowledge, taking pride in store presentation and effective behind-the-scenes processes.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• To always provide a consistently high standard of visitor care when:
• Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner; supporting visitors with special needs / impairments and providing an elevated level of service in accordance with the Equality Act.
• Answering visitors’ queries about the catering offer, deals, seating, and ingredients.
• Checking on how visitors are enjoying their experience of catering at Pitmedden Garden and enquiring whether all their needs are met.
• Consistently presenting high quality plating of food.
• Promoting the National Trust for Scotland and the benefits of membership of it.
• To always maintain excellent standards of site and personal presentation
• The general ongoing operational cleaning of all areas as necessary
• Wearing correct uniform, name badges, or PPE as required.
• Cash handling and point of sale.

SCOPE OF JOB

Customer Service
• Regular interaction with members of the public of all ages and abilities.

Teamwork
• Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation

Sales, stock and financial processes
• Help achieve sales targets and membership recruitment targets
• Operate tills and share end-of-day cash reconciliation duties, as appointed by the Duty Manager.

Tools/equipment and cleaning chemicals
• Occasional user of cleaning chemicals.
• Expected to become familiar with and comply with the property’s Health and Safety policies or ‘ Safe Systems of Work’

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential:
• Ability to work within a team or independently, with minimal supervision, to a high and safe standard.
• Ability to be flexible and adapt working patterns and tasks to meet day-to-day variations in property needs.
• Ability to adjust pace to match customer flow without compromising quality of service.
• Excellent front of house persona – warm, welcoming, patient and understanding.
• Excellent selling skills.
• Ability to do basic cooking.
• Genuine belief in the value of good customer service.
• Ability to be proactive and to take the initiative.

Desirable:
• Access to own transport
• Basic Food Hygiene Qualification
• Demonstrable experience in sales with experience of EPOS systems and cash handling/reconciliation.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be conducted.

Cafe Manager

Join the Fruitmarket team now and bring your leadership skills!

Fruitmarket is looking for a café / restaurant manager to continue growing our successful catering offer. We are seeking an outgoing, ambitious manager with experience managing a team in a full table-service environment. The ideal candidate will be guided by improving the guest experience and developing our team. Reporting to the hospitality manager, this is a service-leading role with a requirement to complete administrative tasks in line with the café’s needs.

Fruitmarket’s cafe is popular with our exhibition audiences and with busy commuters, local residents, and tourists. Working hours will largely be during our regular opening hours (which are 9am to 6pm, 7 days a week) and the role also involves working events outside of these hours.

The ideal candidate will be seeking full-time employment. This post offers 40 hours per week inclusive of breaks. The Cafe Manager will be expected to be available any 5 days from 7.

Application Process
For an informal discussion about the role please contact Craig on 0131 226 8195.
 
Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.  
 
Please submit a CV and statement outlining that you have the skills for this post, along with a completed equalities monitoring form.

We will also accept a CV and statement in video or audio file.

The application should be emailed to jobs@fruitmarket.co.uk with Café Manager as the email subject heading. 

Application deadline: 9am, Monday 30 March.
We will contact shortlisted candidates directly. If you have not heard from us by Monday 6 April, then your application has not been shortlisted.

Holiday Let & Housekeeping Supervisor

JOB PURPOSE
To provide a high standard of housekeeping and guest welcome at Brodie Castle including all holiday lets, office spaces, campsite and public facilities.
To maintain oversight of cleaning standards in relation to the above places by you and your team.
The Holiday Let and Housekeeping Supervisor is responsible for ensuring all health and safety compliance requirements and documentation are fulfilled across all Brodie holiday lets.
To manage, lead and support a small team of housekeeping assistants.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Holiday Lets
• Monitoring of overall standards of cleaning and housekeeping carried out by you and your team with the ability to give feedback and motive team to deliver high standards.
• Monitor and report any maintenance issues with the maintenance team and ensure appropriate action is taken.
• Establish a cleaning schedule for all holidays lets as required.
• Ensuring linen etc. is bagged ready for delivery to the laundry and carrying out regular laundry duties on the premises.
• Welcoming guests in accordance with the standards required by The National Trust For Scotland.
• Take responsibility for troubleshooting issues that may arise during a guests stay during office hours and out of hours on a shared rota basis.
• Carry out regular inventory checks.
• Work with Property Administrator on managing bookings accordingly and associated liaison with other Trust staff and departments.
• Work closely with the central NTS Holidays Team to maintain brand standard.
• Monitoring and maintaining stocks of all consumables including cleaning products.

Office Spaces
• Establish a cleaning schedule and processes.
• Responsible for maintaining good levels of cleanliness in all communal spaces such as staff kitchen and toilet areas, hoovering all office spaces and mopping floors.
• Be the Green Champion for Brodie Castle.

Campsite and Public Facilities
• Establish a cleaning schedule and lead high standards throughout.
• Monitoring of overall standards of cleaning and housekeeping carried out by you and your team with the ability to give feedback and motive team to deliver high standards.
• Monitoring and maintaining stocks of all consumables including cleaning products.
• Monitor and report any maintenance issues with the maintenance team and ensure appropriate action is taken.
Soft Play
• Establish a cleaning schedule and lead high standards throughout.
• Monitoring of overall standards of cleaning and housekeeping carried out by you and your team with the ability to give feedback and motive team to deliver high standards.

General

• Sharing the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste.
• Carry out regular Duty Management of Brodie Castle on a shared rota basis to ensure daily operating runs smoothly and any emergency procedures are followed.
• Work together with the wider Brodie team to support departments as required and inspire a great team dynamic.
People Management
• Supervision and monitoring of the work of the Housekeeping Assistants. Ability to give feedback and motive team to deliver high standards.
• Regular liaison with other property staff, regional central support teams and curatorial and collection team
• Friendly and considerate contact with guests and members of the public.

Visitor Services Supervisor – Food & Beverage

JOB PURPOSE
The Visitor Services Supervisor primary role is to assist the Visitor Services Manager and provide operational and supervision of the food & beverage department, comprising of historic tea rooms, private dining and event spaces at The Mackintosh Tearooms, in line with the Trust’s policies, procedures and performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, functions and events and duty management is very often the ‘face’ of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local and national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience.
• Line management of Visitor Services Assistants and volunteers to deliver an exceptional visitor experience for all guests.
• Overseeing and ensuring that the sale of alcohol legislation is adhered to.
• Being visitor focused by being visible, approachable, and quick to exceed expectations in fulfilling customer needs. Promote a culture of a ‘warm welcome’ to visitors and ‘exceptional service, every time.
• Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets.
• Responsibility to ensure that all policies and procedures related to the day-to-day financial administration such as cash/till reconciliation and day end reports are adhered to.
• Compiling staff rotas in line with staffing budgets and imputing and signing off working hours for payroll.
• Assisting with ordering stock and stock control and carrying our monthly stock takes.
• Handling guest inquiries and complaints and resolving any issues rising promptly.
• Working closely with the team to deliver a programme of visitor events to increase visitor numbers, drive secondary spends and support the overall Property targets.
• Working with the Functions & Events Supervisor and Creative Learning Supervisor to deliver the catering offer for weddings, hospitality, corporate events and creative leaning & education groups.
• Duty management and oversight/maintenance of the property to include visitor services, functions, admissions and retail offer when acting as Duty Manager.
• Deputising for the Visitor Services Manager/Operations Manager and providing cover for other Visitor Service Supervisors as required.
• To support the property social media content to generate interest, engagement and help drive visitors
• To manage staff and volunteers; (recruitment, induction, development, and performance management and sickness management) , ensuring they are fully equipped and motivated to carry out their duties to the required Trust standards.
• Taking responsibility for key holder management and security of the Property.
• Ensure Health & Safety procedures, emergency procedures, and environmental procedures are adhered to.
• To promote a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees, and visitors.
• Completion of all cash handling processes and reconciliation as per the Trust’s policies and processes and when required.
• Assist the Visitor Services Manager with Recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.
• To actively support and promote the National Trust for Scotland as a memberships organization and the benefits of becoming a member to all visitors to achieve the membership KPIs.
• Undertake any other tasks that may be reasonable requested
• Scottish Personal Licence Holder’s Certificate and Personal Licence

A significant amount of time spent in the role is non-desk-based, requiring good time management, and the role-holder can expect that a substantial part of the working day will be spent front of house, providing operational delivery of the food & beverage offer.

Will be required to work flexible working patterns and hours including evenings, weekends, and public holidays. As part of the role and as a senior member of the team, there will be an expectation that the post holder would attend work at short notice (if operational needs demand and circumstances allow)

This role is one for which the duties and responsibilities require you to undertake a criminal records check.

Cook

JOB PURPOSE
Here at National Trust for Scotland’s beautiful Culzean Castle we are looking for energetic, cheerful, and hard-working individuals to join our amazing Food and Beverage team.
We are looking for a Cook to join our talented kitchen team and help in the day-to-day operation of the Food & Beverage outlets at Culzean Castle.
Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have full flexibility and weekend availability, hours will be issued on a weekly rota basis. Perfect for those seeking a better work / life balance as the restaurant operates between 10am and 5pm – no more late nights!

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Preparing and cooking menu items to meet café standards.
• Managing portion sizes and food waste to control costs.
• Ensuring the kitchen is clean, organized, and adheres to hygiene regulations.
• Monitoring inventory levels to avoid shortages or excess stock.
• Ensuring food meets customer expectations for quality and consistency
• Staying calm under pressure during busy service hours
• Adhere to the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
• Adhere to the Trust’s obligations to minimise impact on the environment, e.g., efficient use of water/heat/light, recycling and the disposal of waste.
• Adherence to the COSHH Training provided and control of substances covered by COSHH.
• Involvement in the upkeep and maintenance of both the entire department site and, specifically, the F&B outlets.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• Basic Food Hygiene Certificate

Essential
• Highly developed organisational skills, deployable in a multi-tasking environment.
• Proficiency in cooking techniques and a deep understanding of ingredients.
• Ability to prepare a variety of dishes quickly and consistently.
• Ability to work efficiently in a fast-paced environment, especially during busy hours.
• Ability to work as part of a team and the ability to foster and motivate a team.
• The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
• Collaboration and effective communication with team members to ensure smooth service.
• Ensuring food presentation, portion sizes, and taste meet the café’s standards.
• Monitoring cleanliness and food safety in the kitchen.
• Adaptability to customer preferences or dietary restrictions.

Desirable
• Demonstrable experience as a cook in preparing and producing food to a consistently high standard using fresh products and ingredients.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.

Assistant Food & Beverage Manager

What we do? Restoration Yard is a truly special place. Just a few miles from Edinburgh and set within the historic Dalkeith Country Park, it’s the perfect place to eat, shop and restore. Visitors can enjoy a quick bite or caffeine fix in the Coffee Bar, enjoy a delicious breakfast or lunch in our restaurant, The Kitchen; browse handpicked fashion, beauty, food and homeware in our shopping haven, The Store; or focus on wellbeing in our wellness space or outdoor sauna. The Park also provides a stunning background for a variety of events and special occasions.

The role? An exciting opportunity has arisen to join our food and beverage management team focussing on the smooth running of The Kitchen – a light-filled dining environment with panoramic views of the River Esk – as well as supporting our other food outlets as required. Working closely with our Head of Food & Beverage and front of house team, the successful candidate will help to deliver efficient daily service, and play an active part in planning and delivering wedding and events. A key aspect of the role is to take a lead in ensuring we consistently deliver high standards of service, creating an exceptional guest experience while supporting and motivating the wider front of house team.

The person? As an experienced hospitality professional, you will have excellent people skills, an eye for detail, and a commitment to the highest standards of service and presentation. You’ll thrive in a fast-paced environment and be able to support and motivate the team during our busiest times. Candidates must have worked at management or supervisory level and have wedding or event experience. Knowledge of food hygiene and licensing regulations are essential.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, cycle to work scheme, and wellbeing support and resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on ‘download information pack’ under the relevant job title for more detail on the role and how to apply. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 26 March.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Food and Beverage Team Member

Join Our Team:

Food & Beverage Team Member at Lost Shore Surf Resort

About Us:

We are the largest inland wave pool in Europe, next to Europe’s largest indoor climbing arena.

It comprises of three open kitchens, bar/café, in house market an adjoining private event space and accompanying public event programme. A forward-thinking space that celebrates the very best in Scotland’s produce and wider cultural landscape. Canteen is one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

What you will be doing:

Work in the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh.

Work as an essential member of the F&B Front of House (FOH) and Events Teams.

Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.

Report to the F&B Manager while working closely with the F&B Floor Manager, Asst Manager, and Team Leader.

Visitor Experience: Collaborate with F&B management team to understand and exceed visitor expectations, ensure visitor satisfactions are met and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services.

Working as a Team: Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.

Ways of Working: Ensure adherence to LSSR’s Health and Safety policy, maintain personal training records, comply with Risk Assessments, operate within licence and permit parameters.

Qualifications, Skills and Experience

A passion for hospitality.

A want to serve customers and progress in the hospitality sector.

An outgoing attitude and a personable quality.

Additional Information:

As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

**We may begin interviewing strong applicants while the advert is still live, so we encourage you to apply as soon as possible.**

Culinary Manager

About Us
Lost Shore Surf Resort is a premier destination combining world-class inland surfing with exceptional hospitality and unforgettable experiences. Set against a stunning natural backdrop, we’re launching a brand-new food and beverage offering to match the energy and creativity of our surf culture. Now, we’re looking for a passionate and driven Culinary Manager to lead our kitchen and help shape the future of our food offering.

The Role
As Culinary Manager, you will be at the heart of our food operation—leading the kitchen team, designing seasonal menus, and creating a vibrant, welcoming atmosphere for guests. You’ll bring fresh ideas, a love for quality ingredients, and a leadership style that motivates and supports your team.
Your role will be a mix of hands-on food design, preparation and service as well as managing the kitchen team and liaising with the wider F&B and Events functions.
This is a fantastic opportunity to be part of something exciting from the ground up as we launch our first in-house food offer.

Key Responsibilities
· Lead and manage day-to-day kitchen operations for the resort’s in-house culinary outlets.
· Develop innovative, seasonal menus using fresh, locally sourced ingredients.
· Create an operationally efficient food offer that enhances the resort and guest experience.
· Responsible for delivery of our food offer on a daily basis
·Recruit, train, and inspire a high-performing kitchen team.
· Maintain exceptional standards of hygiene, safety, and food quality.
· Collaborate with front-of-house and events teams to ensure a seamless guest experience.
· Monitor kitchen budgets, stock levels, and supplier relationships.
· Foster a positive, dynamic, and inclusive kitchen culture.

About You
· Proven experience as a Head Chef, Kitchen Manager, or Culinary Leader.
· Strong commercial acumen and the ability to create efficient process.
· Passionate about food, hospitality, and delivering memorable dining experiences.
· Strong leadership and people management skills.
· Willing to flex around resort opening hours and operational requirements
· Creative and confident in menu planning and execution.
· Committed to sustainability and working with fresh, seasonal produce.
· Calm under pressure and highly organized.
· Excellent communication and collaboration skills.

What We Offer
· A chance to lead a recently opened kitchen in a unique and inspiring setting.
· A full-time, permanent contract with competitive salary.
· Opportunity to grow with an ambitious, forward-thinking team.
· Access to the resort’s activities and a range of staff benefits.
· A supportive, creative environment where your input truly matters

**Please note that we may begin interviewing prior to the vacancy closing date, we would encourage you to submit your application as early as possible to ensure that you are considered**

Chef

About Us
Lost Shore Surf Resort is a destination for people who love great waves, good food, and shared experiences. Our food offering is growing fast, with Lost Kitchen and Lost Taco already delivering high energy and high quality for guests. We are now looking to expand our kitchen team with a chef who wants to be part of a positive, forward-thinking environment.

The Role
As a Chef at Lost Shore, you will work closely with our Culinary Manager to deliver fresh, consistent, and well-executed dishes across our food outlets. You will take pride in quality, care about detail, and support a smooth-running kitchen where people work well together. This is a chance to help shape a young and exciting food culture at a one-of-a-kind venue.

Key Responsibilities
• Prepare, cook, and present dishes to a high standard
• Maintain excellent food hygiene and kitchen safety practices
• Work efficiently during busy service periods
• Support menu preparation and development across Lost Kitchen and Lost Taco
• Take responsibility for stock rotation, labelling, and minimising waste
• Communicate clearly with colleagues to ensure efficient service
• Contribute to a positive, respectful, and supportive kitchen culture

About You
• Experience in a professional kitchen environment
• Consistent cooking standards and strong attention to detail
• Comfortable working in a fast-paced service environment
• Team-focused, reliable, and willing to learn and improve
• Calm under pressure and organised
• Positive attitude and pride in your craft

What We Offer
• Permanent full-time role with competitive pay
• Opportunity to learn, grow, and develop under an experienced Culinary Manager
• A great working environment in a unique setting
• Staff benefits and access to resort activities
• Being part of a team that values creativity, respect, and progression

**We’ll be interviewing throughout the advertising period, so apply as soon as possible to secure your chance to be considered.**

Visitor Services Assistant – Food & Beverage

JOB PURPOSE
As a member of our Visitor Services team your job is to give visitors from across the globe a warm welcome to Perth & Kinross and help generate the income that enables us to care for Branklyn Garden.

Primarily you will be working within our kitchen and tearoom areas but will be required to work flexibly across other areas such as Retail & Admissions or Holiday Accommodation should the need arise.

Visiting the tearoom is an essential part of the visitor experience and the role of the Visitor Services Assistant is to make it a positive and memorable part of a visitor’s day with us. You’ll help us maximise sales through excellent customer service and product knowledge, taking pride in food and beverage presentation and effective behind-the-scenes processes.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
This role will assist the property team in delivering a high-quality visitor experience at Branklyn Garden (including but not limited to):

To provide a consistently high standard of visitor care at all times when:
 Welcoming visitors in the Retail & Admissions area, ensuring they have all the necessary information to make the most of their visit to Branklyn Garden and processing any purchases in a friendly, efficient and knowledgeable manner.
 Assisting with Food & Beverage preparation and service including awareness of ingredients / allergens and stock management.
 Ensuring our holiday accommodation is cleaned and prepared to the required standard for the arrival of guests.
 Answering any visitor queries about the garden, our retail products, our food & beverage offering or our holiday accommodation.
 Checking visitors are enjoying their experience at Branklyn Garden and enquiring whether all their needs are being met, passing visitor comments to line managers to develop and improve offer / service.
 Promoting the National Trust for Scotland brand to include our membership scheme, relevant campaigns, events and our places throughout Scotland.

To maintain excellent standards of site and personal presentation at all times
 Assist with the general ongoing operational servicing and delivery of visitor and team facilities across all areas of the property.
 Maintain high standards of presentation including gift shop displays and food and beverage service.
 Ensure the site is ready to accept and welcome visitors / guests by the set operational times.
 Check the property is clear of debris / waste and that signage is befitting of a Trust property.
 Wear correct uniform, name badge and PPE as required.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential
 Baking and food preparation skills, preferably gained within a commercial environment.
 Ability to work within a team or independently, with minimal supervision, to a high and safe standard.
 Ability to be flexible and adapt working patterns and tasks to meet day-to-day variations in property needs.
 Ability to adjust pace to match customer flow without compromising quality of service.
 Excellent front of house persona – warm, welcoming, patient and understanding.
 Excellent selling skills.
 Genuine belief in the value of good customer service.
 Ability to be proactive and to take the initiative.

Desirable
 Basic Food Hygiene Qualification.
 Demonstrable experience in sales with experience of EPOS (Electronic Point of Sale) systems and cash handling/reconciliation.
 Experience of working with volunteers.

Food & Beverage Assistant

Restoration Yard’s Coffee Bar is getting a makeover! Our refurbished space opening in the spring will be bigger, better and even more welcoming. Expect additional seating, cosy booths and an extended service area to allow our talented chefs to expand the food and drink offering. If you are great with people, bursting with enthusiasm, and excited by the idea of making the perfect coffee, then we’d love to hear from you!

The role? As part of the front of house team, you will be right at the heart of our exciting new coffee shop, serving food and beverages, clearing tables, restocking displays & fridges, and operating till points. Your days will be fast-paced and varied, working between the coffee bar, larder, restaurant, and our other summer pop-ups.

The person? You will be hardworking, with a friendly, confident approach that makes guests feel welcome and keeps the atmosphere upbeat. While barista or hospitality experience is a bonus, it’s more important that you’re enthusiastic, willing to learn, and a team player who pulls together with others during the busiest moments.

Why work for us? We offer excellent benefits including private health cover, six weeks holiday, gym and shopping discounts, and wellbeing related support and resources. Plus, unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and sociable hours to fit around your life.

How to apply? Please email your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 20 March.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

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