Hospitality and Catering

Kitchen Porter

What we do? Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous restaurant, as well as the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day.

The role? As Kitchen Porter, you will support the busy kitchen team in maintaining a clean and organised working environment. Key responsibilities include washing dishes, pots, pans and utensils; keeping surfaces, floors, equipment and kitchen storage areas clean and tidy; assisting with basic food prep when required; and generally supporting the team to maintain a safe and hygienic kitchen. Working hours will be around 25 to 30 per week and will include weekends.

The person? A hardworking individual, you will take pride in your work and be someone the team can rely on. Candidates should be comfortable standing or lifting heavy items and able to work in a fast-paced environment. While experience isn’t required, previous work in a kitchen or cleaning role is a bonus.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work-life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, and a range of wellbeing resources.

How to apply? Please email your CV and a covering letter to our recruitment team at recruitment@buccleuch.com.

The closing date for applications is 12 February.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Chef de Partie

JOB PURPOSE

Located at 215-217 Sauchiehall Street, the original Willow Tea Rooms Building has undergone an extensive restoration in a bid to return the building to its former glory of when it originally opened in 1903.

Mackintosh at the Willow is proud to be cared for by The National Trust for Scotland, who offer a wide range of employee benefits, from a generous annual leave allowance to discounts and free access to all National Trust for Scotland sites and properties.

As well as our iconic, fully licensed tearooms, roof terrace & street café; we also have meeting and events rooms, a creative learning and education department and an exciting exhibition and retail store.

We are proud of our fantastic afternoon teas and dining menus – from lunch to private dining. We are currently in Glasgow’s top 30 restaurants on TripAdvisor and continuing to grow our offering. If you’d like to join our team, read on below!

We are looking for a hard-working Chef de Partie, who has a passion for food and is interested in a unique opportunity to grow and develop their skills and be part of a unique, purpose-driven organisation. If you’re seeking a workplace that truly values its team and offers an excellent work-life balance, this is the perfect opportunity for you.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensure all food preparation meets standards
• Prepare and present high-quality food
• Supervise junior team members
• Keep all working areas clean and tidy and ensure no cross contamination
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Have control and organisation of own section
• Assist Head Chef/Sous Chef/Senior CDP in the training of all staff in compliance of company procedures
• Ability to work well as part of a team

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• Professional Food Qualification or relevant experience
• 1 year experience Chef de Partie or someone with 3+ years’ experience as a junior CDP (or equivalent) looking for the next step up in their career
• Professional Food Qualification or relevant experience
• Proficiency in a wide range of cooking techniques, including but not limited to, grilling, sautéing, baking, and knife skills. Additionally, knowledge of food safety regulations and procedures is essential.

Desirable
 Previous experience of cheffing within the tourism industry

DIMENSIONS AND SCOPE OF JOB

Scale
 n/a

People Management
 On occasion may be required to oversee Junior team members in the absence of Senior CDP & Head Chef

Finance Management
• Should at all times adhere to set budgets when ordering stock

Tools / equipment / systems
 Uses clock in/clock out systems & may be required to approve shifts
 Knives: Chef’s knives, paring knives, and specialty knives for precise cutting.
 Cutting Boards: Provides a safe and hygienic surface for food preparation.
 Cookware: Pots, pans, and skillets tailored to the station’s needs (e.g., sauté pans, saucepans).
 Utensils: Tongs, spatulas, ladles, and spoons for handling and serving food.
 Mixing Bowls: For combining ingredients and mixing sauces or dressings.
 Kitchen Tools: Peelers, graters, zesters, and mandolines for food prep and garnishing.
 Cooking Appliances: Grills, ovens, fryers, and stovetops for cooking.
 Temperature Tools: Thermometers to ensure food safety and quality.
 Small Appliances: Stand mixers, blenders, and food processors for various tasks.
 Storage Containers: Maintain organisation and freshness for prepped ingredients.
 Cleaning Tools: Sponges, brushes, and towels for maintaining cleanliness.
 Safety Equipment: Oven mitts, aprons, and non-slip shoes for safety

Visitor Services Assistant – Food and Beverage

At the National Trust for Scotland’s stunning Culzean Castle, we’re seeking energetic, cheerful, and hard-working individuals to join our outstanding Food and Beverage team.

While prior experience is an advantage, it’s not essential—full training will be provided. What matters most is your ability to engage with our guests, making them feel welcomed and valued from the moment they arrive until their departure. This role is crucial in delivering exceptional service across our food outlets, helping visitors create unforgettable memories.

The position involves a variety of responsibilities, from taking orders and serving food and drinks to mastering barista skills or scooping ice cream like a pro. Whatever the task, you’ll help maximize our charity income through excellent customer service, product knowledge, adherence to best practices, and pride in every detail of your work.

Core hours are guaranteed, with opportunities for additional shifts based on business needs. Flexibility and weekend availability are essential, and schedules will be issued weekly.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Deliver Outstanding Visitor Care

Welcome visitors warmly, processing Food & Beverage purchases efficiently and professionally.

Be knowledgeable of guest inquiries about Food & Beverage offerings or experiences.

Promote the National Trust for Scotland brand, including memberships, events, other properties,

and actively encourage Gift Aid donations.

Ensure Excellence of Presentation of Self and Site at all times

Maintain proper dress code, including uniforms, name badges and PPE (where applicable).

Ensure the site is ready to welcome guests at the designated opening time.

Perform routine cleaning tasks, including toilets, bins, vacuuming, mopping, sweeping, and dusting.

Promptly report damages or wear and tear to the line manager.

Collaborate harmoniously with other departments, including housekeeping, gardening, and maintenance.

Financial Responsibilities

Follow all financial procedures to include till operation, cash handling and safeguarding of monies.

Implement changes to procedures as instructed.

Food & Beverage Duties

Maintain high standards of cleanliness in kitchens, serveries, and dining areas.

Assist in achieving site targets and KPIs.

Actively upsell products and services to enhance visitor experiences.

Share visitor feedback with managers to improve services and offerings.

Work across departments and sites as needed.

Visitor Services Assistant/Food & Beverage Assistant

New Opportunities at the Calanais Visitor Centre!

We are looking for friendly, enthusiastic, and customer-focused people to join our Visitor Services Team. We have opportunities across admissions, retail, and catering, with various hours and working patterns available.
The Calanais Visitor Centre is undergoing an ambitious £10.1 million redevelopment and will reopen in spring 2026 as a world-class, 5-star visitor attraction and a thriving community hub. This is a unique and exciting opportunity to join the Visitor Services Team.

If you are interested in our Visitor Services Assistant or Food & Beverage Assistant Roles, we offer:
• A commitment to the Real Living Wage.
• The opportunity to work in our brand-new Visitor Centre.
• An opportunity to start or progress your career in the tourism and hospitality industry.
• Various working hours and patterns available Monday-Saturday, please state your preference when applying.
• Permanent and seasonal hours are available.
• Roles across admissions, retail and catering.

To apply, please visit https://careers.calanais.org/roles

Food & Beverage Supervisor

We are looking for an enthusiastic, customer-focused Food and Beverage Supervisor to lead the front of house Food and Beverage team, ensuring exceptional service delivery and maintaining operational excellence.
The role is full time over the summer months April to September, and 31.25 hours per week over winter October to March. Shifts will be scheduled across the week, Monday-Saturday.
The Calanais Visitor Centre is undergoing an ambitious £10.1 million redevelopment and will reopen in Spring 2026 as a world-class, 5-star visitor attraction and a thriving community hub. This is a unique and exciting opportunity for a Food & Beverage Supervisor to join our team!
To apply, please visit https://careers.calanais.org/roles

Facilities Manager

We are seeking a proactive and hands-on Facilities Manager to support the smooth and efficient operation of our buildings and grounds. The successful candidate will play a key role in maintaining safe, functional, and welcoming facilities for staff, visitors, and stakeholders.
The Calanais Visitor Centre is undergoing an ambitious £10.1 million redevelopment and will reopen in Spring 2026 as a world-class, 5-star visitor attraction and a thriving community hub. This is a unique and exciting opportunity for a Facilities Manager to work within a state-of-the-art facility, driving excellence in the maintenance and presentation of the site, contributing to the creation of a five-star visitor attraction.
This role is 30 hours per week, likely to be across 5 days. There will be a requirement to work flexibly, including evenings, early mornings and across the week (Monday-Saturday).
To apply, please visit https://careers.calanais.org/roles

Visitor Services Assistant (Food and Beverage)

Visiting our Café is an essential part of the visitor experience for those coming to Newhailes House and Gardens the role of the Visitor Service Assistant – Food & Beverage is to make it a positive and memorable part of a visitor’s day with us. Our café is a busy operation, and the ideal candidate should be experienced in a high volume, fast-paced environment. Barista experience would be beneficial for this role however training will be given.

Core hours will be the minimum hours available, with the opportunity to work additional hours to suit the needs of the business. Must have full weekend availability, hours will be issued on a rota basis.

We pride ourselves on creating a team work ethic here at Newhailes House so you may be required for additional support with other areas of the property such as Admissions, Retail, and Events activities to meet the business needs.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

To always provide a consistently high standard of visitor care.

Welcoming all visitors to the site and process their catering purchase in a friendly, efficient, and knowledgeable manner, supporting visitors with special needs / impairments and providing a high level of service in accordance with the Equality Act.

Answering visitors’ queries about the catering offer, deals, seating, and allergens.

Checking on how visitors are enjoying their experience of catering and enquiring whether all their needs are met.

Opening and closing procedures.

To always maintain excellent standards of site and personal presentation.

The general ongoing operational cleaning of all areas as necessary.

Wearing correct uniform, name badges, or PPE as required.

Customer Service

Regular interaction with members of the public of all ages and abilities.

Teamwork

Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation.

Sales, stock and financial processes

Help achieve sales targets and membership recruitment targets.

Operate tills and share end-of-day cash reconciliation duties, as appointed by Visitor Services Supervisor.

Regularly assist in ordering all necessary food and dry goods.

Tools/equipment and cleaning chemicals

Occasional user of cleaning chemicals.

EPOS tills and chip and pin machines.

Fully equipped commercial catering kitchens.

Expected to become familiar with and comply with the property’s Health and Safety policies’.

Commis Chef

JOB PURPOSE

Working alongside the kitchen team to complete daily kitchen activities, including measuring and preparing ingredients for the Chef de Partie or Head Chef. To support the kitchen team with basic food preparation, ensuring food quality and freshness, and dealing with deliveries and stock rotation. To maintain standards of food hygiene and ensuring that the section is clean and tidy and appropriately set up for service.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ability to prioritise and manage own time.
• Basic food prep and ability to follow instructions.
• compliance with H&S legislation.
• completion of all relevant issued training.
• Maintaining high standards of hygiene.
• Preparing the ingredients for a Chef De Partie or Head Chef.
• Measuring dish ingredients and portion sizes accurately.
• Dealing with deliveries and stock rotation.
• Section working; ensuring that the section is clean and tidy and appropriately set up for service.
• Ability to follow instructions and spec sheets.
• Adhering to all allergen control practices.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• Professional Food Qualification or relevant experience
Experience

Essential
• Basic culinary skills, such as knife skills, and knowledge of different ingredients, cooking equipment and kitchen procedures.
• Ability to follow spec sheets.
• Basic food preparation and ability to follow instructions.

Desirable
• 1 years’ experience in a restaurant or food outlet preferred.

Visitor Services Assistant – Food & Beverage

JOB PURPOSE
As a member of our Visitor Services team your job is to give visitors from across the globe a warm welcome to Perth & Kinross and help generate the income that enables us to care for Branklyn Garden.

Primarily you will be working within our kitchen and tearoom areas but will be required to work flexibly across other areas such as Retail & Admissions or Holiday Accommodation should the need arise.

Visiting the tearoom is an essential part of the visitor experience and the role of the Visitor Services Assistant is to make it a positive and memorable part of a visitor’s day with us. You’ll help us maximise sales through excellent customer service and product knowledge, taking pride in food and beverage presentation and effective behind-the-scenes processes.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
This role will assist the property team in delivering a high-quality visitor experience at Branklyn Garden (including but not limited to):

To provide a consistently high standard of visitor care at all times when:
 Welcoming visitors in the Retail & Admissions area, ensuring they have all the necessary information to make the most of their visit to Branklyn Garden and processing any purchases in a friendly, efficient and knowledgeable manner.
 Assisting with Food & Beverage preparation and service including awareness of ingredients / allergens and stock management.
 Ensuring our holiday accommodation is cleaned and prepared to the required standard for the arrival of guests.
 Answering any visitor queries about the garden, our retail products, our food & beverage offering or our holiday accommodation.
 Checking visitors are enjoying their experience at Branklyn Garden and enquiring whether all their needs are being met, passing visitor comments to line managers to develop and improve offer / service.
 Promoting the National Trust for Scotland brand to include our membership scheme, relevant campaigns, events and our places throughout Scotland.

To maintain excellent standards of site and personal presentation at all times
 Assist with the general ongoing operational servicing and delivery of visitor and team facilities across all areas of the property.
 Maintain high standards of presentation including gift shop displays and food and beverage service.
 Ensure the site is ready to accept and welcome visitors / guests by the set operational times.
 Check the property is clear of debris / waste and that signage is befitting of a Trust property.
 Wear correct uniform, name badge and PPE as required.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Essential
 Baking and food preparation skills, preferably gained within a commercial environment.
 Ability to work within a team or independently, with minimal supervision, to a high and safe standard.
 Ability to be flexible and adapt working patterns and tasks to meet day-to-day variations in property needs.
 Ability to adjust pace to match customer flow without compromising quality of service.
 Excellent front of house persona – warm, welcoming, patient and understanding.
 Excellent selling skills.
 Genuine belief in the value of good customer service.
 Ability to be proactive and to take the initiative.

Desirable
 Basic Food Hygiene Qualification.
 Demonstrable experience in sales with experience of EPOS (Electronic Point of Sale) systems and cash handling/reconciliation.
 Experience of working with volunteers.

Visitor Services Assistant – Catering

JOB PURPOSE

As a member of our Visitor Services team your job is to give visitors from across the globe a warm welcome to Culross and help generate the income that enables us to care for The Royal Burgh of Culross.

Visiting Bessies Cafe is an essential part of the visitor experience and the role of the Visitor Service Assistant – Catering is to make it a positive and memorable part of a visitor’s day with us.

You’ll help us maximise sales through excellent customer service and product knowledge, taking pride in presentation and effective behind-the-scenes processes.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

§ To provide a consistently high standard of visitor care at all times when:

§ Welcoming all visitors to the site and processing their catering purchase in a friendly, efficient and knowledgeable manner.

§ Assist in food preparation and stock management.

§ Answering visitors’ queries about the catering offer, deals, seating, and ingredients.

§ Checking on how visitors are enjoying their experience of catering at Bessies Café and enquiring whether all their needs are met.

§ Promoting the National Trust for Scotland and the benefits of membership of it.

§ To maintain excellent standards of site and personal presentation at all times

§ The general ongoing operational cleaning of all areas as necessary

§ Wearing correct uniform, name badges, or PPE as required.

§ Support day to day catering operation including the preparation and cooking of soups and baked goods.

Seasonal Visitor Experience Assistant (Café)

• Provide a warm, professional welcome to all customers and visitors, creating a memorable experience through excellent customer care, attentiveness, and efficiency.

• Prepare and serve food and beverages to the highest hygiene and presentation standards in a timely manner.

• Maintain exemplary cleanliness throughout café, preparation areas and seating area, always ensuring the highest standards of hygiene.

• Have or gain certificated knowledge of food safety standards, i.e. HACCP/Cooksafe and allergen legislation and implement policies accordingly.

• Ensure all records are updated in accordance with policies.

• Have a knowledge of stock rotation, ordering and correct storage

• Have experience of Cash handling and reconciliation.

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.

• Pursue continuous professional development and contribute to the continuous improvement of NCVC and High Life Highland as a whole.

• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.

• Attend and undertake any training online or in person

• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the NCVC team.

• Work on a rota basis, including evenings, weekends and bank holidays ensuring you are up to date with rostered shifts and give advance notice of any leave requests for consideration.

• Undertake all tasks in accordance with High Life Highland policies and procedures including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.

Senior Chef de Partie

JOB PURPOSE

Working alongside the Mackintosh at the Willow kitchen team preparing high quality dishes according to established recipes and standards. To oversee a designated section of the kitchen, ensuring smooth operations during service.

Overseeing daily kitchen activities including supervising kitchen staff, aiding with menu preparation, ensuring food quality and freshness and monitoring and ordering stock levels. To assist in the daily running of the kitchen, following Head Chef’s specific guidelines and maintaining hight standards and quality in both co-operative teamwork and dishes.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Provide excellent food Preparation and presentation:
o Execute culinary techniques to prepare and present high-quality dishes according to established recipes and standards.
o Ensure consistency and excellence in the taste, presentation, and portioning of all dishes. Ensure the team delivers consistently and to a high standard in the absence of the Head Chef
• Maintain the highest standards of cleanliness, safety, and compliance.
• Section Management:
o Oversee a designated section of the kitchen, delegating tasks effectively and ensuring smooth operations during service. On occasion over see running of kitchen in Head chef or Sous Chef Absence.
o Help train, mentor, and supervise junior kitchen staff, fostering a positive and collaborative work environment.
• Ensure that the required standards are adhered to in the production and preparation of food.
• Monitor and maintain inventory levels for ingredients and supplies, complete ordering in line with the instructions of the Head Chef.
• Maintain a lean and orderly cooking station and adhere to health and safety standards.
• Collaborate with the head chef and senior team to contribute ideas for menu development, seasonal specials, and creative presentations.
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• A degree or diploma in culinary arts or equivalent experience

Desirable
• Advanced Food Hygiene and Safety Level 3 certification
• Level 3 HACCP Certification
• First Aid Certification

Experience

Essential
 Have 1+ year experience at Senior Chef de Partie level or 3+ years’ experience at Chef de Partie level.
 Track record of working effectively alongside Head Chef in the running of the kitchen.
 Experience in working in a high-volume restaurant or food-outlet.
 A track record of high levels of cleanliness and compliance (knowledge of HACCP).
 Effective communication skills.
Desirable
 Previous experience of cheffing within the tourism industry.

DIMENSIONS AND SCOPE OF JOB

People Management
• To supervise the kitchen team, and various seasonal kitchen roles
• To support the Head Chef in ensuring training is completed in line with the Trust training policy to meet the needs and requirements of the individual and legislation
• To work closely with the VSM F&B and VSS Events to ensure the smooth organisation and delivery of weddings, travel trade groups and private events
• To work closely with the Mackintosh at the Willow Management team to ensure that we provide an excellent visitor experience
• To ensure that all team members are knowledgeable and motivated within their roles and support the business through effective induction, accurate job descriptions and on the job training
• Develop & manage relationships with customers, key suppliers, staff and management within the property

Finance Management
• Support the Head Chef to achieve and maximise budget gross profit and labour costs
• To ensure that all standards of food preparation and service are established and achieved in line with budget.
• To support the Head Chef maintain budgetary records and ensure that all budgets are adhered to, unless exceptional circumstances arise.
• To order all necessary food, dry goods and equipment, obtaining best buys in line with budget objectives

Tools / equipment / systems
• Have a working knowledge of Word and excel
• A sound knowledge of stock control systems
• Knowledge of epos or similar
• Catering equipment including cooking equipment and dishwashers. 

Workplace context
• This role is primarily based at Mackintosh at the Willow but is required to travel occasionally to other locations on Trust business. Note that as the Trust’s properties are often in remote or rural locations where public transport may be limited, the ability and confidence to drive in the UK is desirable.

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