Management

The Highland Folk Museum is an accredited, living history museum, whose entire collection has gained recognition as being of National Significance to Scotland. Based in the museum’s purpose built collections and resource facility, this challenging and rewarding post would suit an experienced, creative individual interested in developing their professional knowledge and skills in a high quality environment.

Applications are invited from qualified yet practical professionals, ideally with open air museum or historic environment experience; a proven interest and sound knowledge of vernacular construction, agriculture, traditional trades and crafts and related larger, working collections.

For more information on the post and how to apply, please go to the link below.

Do you have the drive and passion to lead our CRM development and strategy? If so, this might just be the role for you….

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands such as Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. If you haven’t already, please browse around our company internet pages and immerse yourself in our colourful history and sample the details of some of our exquisite brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Setting the scene

We have an exciting opportunity for someone to join our Digital Marketing team on a maternity cover contract for c.12 months, in the capacity of CRM and Direct to Consumer Lead. This role will predominantly focus on leading our CRM development and strategy for both consumers and trade customers. The ideal candidate will bring leading edge CRM development & management experience and ideally MS Dynamics 365.

We are looking for a candidate who has significant breadth and depth of direct experience in a similar role along with a genuine passion for CRM and a proven track record in customer journey mapping. Sitting within a central support team it’s essential that you are a self-starter who is willing to nurture and develop cross-functional relationships across the business to drive forward our digital transformation.

Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

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Next steps…

If after reading through, you still find that all of this really excites you, then we would love to hear from you!

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

Stills wishes to appoint a new Director, committed to elevating Stills’ national and international reputation through strategic management, creative programming and innovative income generation. This is an exciting opportunity to shape the future of one of Scotland’s longest-running contemporary arts organisation.

Person Specification:

The ideal candidate(s) will likely demonstrate
– 5yrs+ experience in a senior role in the arts
– knowledge of the arts sector in Scotland
– proven ability in managing and developing staff
– proven ability in annual planning and managing a budget
– ability and willingness to manage change and seek innovative solutions
– openness to working flexibly with occasional unsocial hours (weekends and evenings are sometimes required)
– entrepreneurial flair to fundraising and income generation
– experience in presentations and public speaking
– familiarity with PR and marketing, their strategic development and execution

The Director will be expected to work across the following areas:

Strategic Management & Leadership

– Ensure a process of strategic planning in conjunction with the Board
– Engage with policy in the cultural sector, in and beyond Scotland
– Lead the definition of Stills’ operational plan and the executive delivery

Programming

– Lead the design and delivery of a programme about photography as a creative practice. This includes exhibitions, lectures, courses, a creative school, and more.
– Ensure artistic and financial credibility
– Engage deeply with diverse and growing audiences

Advocacy & Marketing

– Represent Stills to stakeholders and media; be a figurehead and spokesperson.
– Contribute to the arts and cultural sector dialogue within and beyond Scotland.

Financial Management

– In conjunction with the Finance Manager and Chair of Finance & Personnel Committee, inform the setting and management of Stills’ annual budget/s for approval by Stills’ Board.
– In a challenging funding environment we expect the Director to explore, develop and implement new ways of delivering key objectives.

Income Generation

– Lead the work to develop income generation and fundraising.
– Forge and maintain key relationships so as to optimise income generation.

Human Resources

– Work to advance best-practice processes and delivery.
– Further develop a nurturing, supportive and fair work environment, meeting and advancing our overall goals.
– To develop and conform with environmental matters and policies and ensure policies on Equalities, Diversity and Inclusion are rigorously applied.

General Management

Work with Staff and Board as appropriate to ensure:

– effective systems are in place to deliver the mission, aims and objectives
– Stills complies with statutory and company obligations
– a team approach to planning and delivery is maintained
– a productive and appropriate working environment is maintained,
reports and meetings with Board, staff and stakeholder meetings are planned and delivered to schedule
– appropriate evaluation and review processes are in place.

This is a full-time position, working in a hybrid flexible environment with a mixture of home working and working from our premises in Edinburgh, with a minimum of three days on site.

We are an equal opportunity employer and encourage applications from everyone and do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, disability or any other protected characteristics.

Stills is aware that flexible working models are crucial to accommodating disabled people in the labour market. We encourage applications from those who define themselves as disabled under the Equality Act 2010 (including deaf and neurodivergent people).

If you require any adjustments during the recruitment process, such as alternative application formats or receiving interview questions in advance, please get in touch with Cheryl Connell at cheryl.connell@stills.org

Applications
To apply for the role of Director, please send a CV and a supporting statement (no more than 500 words) to Cheryl Connell at: recruitment@stills.org

Please also use this email if you would like to ask any specific questions about the role.

Due to retirement we are now seeking the right individual to take over as Operations Manager, tasked with commercial management of the building and of our Outreach activities, making spaces available for the full range of community activities: concerts, music recordings, wedding receptions and other social events as well as church services.

The main purpose of the role is to manage the outreach activities of Greyfriars Kirk, now a major venue for the arts and a tourist/pilgrimage destination.

The Inverness Castle Experience is a new visitor attraction opening in 2025, celebrating the spirit of the Highlands’ past, present, and future. This world-class visitor experience will draw visitors from local areas, across the UK, and internationally, serving as a gateway to the Highlands with interactive and immersive experiences throughout.

We are committed to excellence in every aspect of the design and build of the experience, and this commitment extends to the employment of our team, starting with the Head of Inverness Castle Experience. We are looking for an individual with the ability and confidence to lead this exciting business through its next chapter.

As the Head of Inverness Castle Experience, you will work closely with the leadership team, supporting the development from pre-opening through to commercial operation. You will be responsible for building our team, preparing the site for its opening, and fostering real engagement within the local community. You will:
– Be excited to be part of a new Highland attraction.
– Possess strong leadership skills and innovative vision.
– Be dedicated to creating exceptional visitor experiences.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities. We also offer a truly unique 5 star event venue offering 17 diverse and interesting spaces to accommodate events of all shapes and sizes for over 2000 guests.

ABOUT THE ROLE –

We are recruiting for an Assistant Customer Experience Manager to assist the Customer Experience Manager with the day-to-day management of the front of house operations for the Science Mall, IMAX Theatre, Tower, Gift Shop, Car Park and Housekeeping to ensure that the customer experience team are meeting the required 5-star standards to effectively deliver the GSC Customer Service Promise.

You will have leadership experience in a customer service-related position at managerial level. You will also have people management experience including the ability to motivate and lead a team to co-operate well with others to ensure department objectives are achieved. We are looking for someone who has strong communication and presentation skills, good ICT/Digital skills, complaint handling experience, cash handling experience, and experience in dealing with emergency situations as they arise.

Reports to: Head of Learning and Engagement

Salary: c.£30,000 – £35,000 p.a. DOE.

Hours: Full time (37.5hrs/week), permanent. Standard working hours are 09:00 – 17:30 Monday – Friday. Reasonable flexibility required for evening and weekend work out with these times to facilitate opportunities including outreach and special events.

Dynamic Earth is a national educational charity with a mission of empowering everyone with understanding and empathy for the Earth. We deliver this mission through our exhibition, planetarium and through our learning and engagement programmes in Edinburgh and nationally across Scotland. We have recently published a new 10-year strategic plan – From Beginning to Mend – with a series of strategic priorities including delivering outstanding science engagement and reaching more people in more ways.

Role Purpose: To manage the creation and delivery of a vibrant year-round programme of events and experiences which support learners, teachers, families, adults and young people engage with Dynamic Earth, our charitable mission and purpose.

Role Description:

Role Summary – Working closely with the Head of Learning and Engagement, you will play an active and hands-on role in managing the creation, delivery and resourcing of Dynamic Earth’s programming for school and public audiences; positioning the charity as a sector leader in informal science learning provision.

Key Results Areas:

1. Strategy and Culture: You will champion a culture of excellence in science engagement and play a key role in delivering our programming and organisational strategies. You will support the creation and delivery of operational plans which deliver our ambitions for audience groups you are responsible for and act as a science communication mentor and champion, leading through example in event and experience delivery with audiences and colleagues.

2. School Learners: You will lead on the management of our programmes for learners aged 3-18 which support national educational priorities, and evolve our school programming to increasingly focus on repeat engagement models, including supporting delivery of programmes for learners and CLPL for teachers.

3. Training Programmes: You will lead the management of our Career Long Professional Learning offer for practitioners across Scotland and our Public Engagement training offer for scientists.

4. Family Programmes: You will manage our family programme offer, including workshops, drop-in experiences, special events in both indoor and outdoor settings.

5. Public Programmes: You will manage our evolving public engagement programme for adults and young people e.g. Science Lates and adult talks.

6. Partnerships: You will play a key role in managing a range of partnerships, including initiation, development and stewardship, for example, with the Edinburgh Science Festival, with universities and government agencies such as SSERC and Education Scotland.

7. Management: You will line manage colleagues responsible for school, family and public programmes.

8. Budget and Finances: You will manage budgets for school and public programming in collaboration with the Head of Learning and Engagement.

9. Health and Safety: You will take an active role in health and safety processes and procedure for the activity areas you are responsible for, such as SOPs and Risk Assessments.

10. Evaluation and Impact: You will play an active role in sharing the work of the charity across a range of channels for a broad range of stakeholders in partnership with colleagues from Marketing and Communications.

EXPERIENCE & SKILLS:

– Educated to degree level in a STEM subject area or related discipline, or alternatively lived experience as an alternative to a formal qualification.
– Excellent oral and written communication skills
– Excellent planning and organisational skills
– Excellent interpersonal skills
– Excellent time management skills, including the ability to effectively re(prioritise) a varied workload of multiple concurrent programme areas and projects
– Experience of supporting fundraising activity
– Line management experience including recruitment, training and development and supporting a development culture in teams
– Experience of creating and delivering high-quality learning and engagement experiences from inception to point of delivery with a range of audiences including school learners, teachers, academics, families and adults
– Experience of creating, maintaining, evolving and stewarding programme partnerships
– Awareness and experience of developing evaluation methodologies, including social impact

QUALITIES AND ATTRIBUTES:

– A pro-active, warm, enthusiastic and friendly disposition with the ability to build rapport with people quickly
– An enabling and pro-active attitude and commitment to a culture of continuous improvement
– A flexible approach which helps deliver results
– A pro-active and enabling approach to problem solving
– A reflective practitioner with the ability to reflect both on self and situation

To apply, please email a copy of your CV and cover letter to peopleandculture@dynamicearth.org.uk

Eden Scott is delighted to be working with Kilmartin Museum, an archaeology-focused museum run by Kilmartin Museum Company Ltd, an independent Scottish charitable company based in Mid Argyll, on the west coast of Scotland. The Museum opened its doors to the public in September 2023 following a £7.5m redevelopment.

Their Mission Statement is to inspire and educate people by interpreting, explaining and conserving the internationally important archaeological landscape, artefacts and natural heritage of Kilmartin Glen.

They are seeking a Museum Director who will have overall responsibility for financial sustainability of the Museum through income generation, fund raising and marketing to ensure delivery of the Museum’s Mission Statement, and maintenance of the Museum Accreditation standard. The post holder will work with the Board of Directors and senior colleagues to maintain and develop the strategic direction and vision for the Museum. They will take responsibility for ensuring the goals of the Redevelopment Project are maintained longer term and will take a strategic overview of operations and compliance.

The post holder will work closely with the Curatorial and Education Service Team to ensure that the curatorial, research and education objectives of the Museum are achieved and that the service is sustainable.

Key responsibilities:
Strategic Leadership of the Museum

Continued Development of the Museum as a Visitor Attraction

Curatorial, Education and Exhibitions

Financial Management & Fundraising

Grants and Funding

Liaison, Representation and Reporting

Human Resources & Administration

Applying candidates should have:

Demonstrable experience in a similar role

Experience of operating a tourism/visitor attraction or similar including retail and catering

Experience of successful charity/volunteer sector income generation and financial management including budget setting and reporting

Experience of major funders grant processes and successful funding applications

Experience of governance and board management in the charity sector

Interest in archaeology, museums, artefacts and natural heritage

Effective man management skills, able to develop a team and support and motivate staff and volunteers

Salary is on a range dependent on skills and experience plus company benefits including 30 days annual leave per year.

Eden Scott is dealing exclusively with this client on this vacancy .

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities. We also offer a truly unique 5 star event venue offering 17 diverse and interesting spaces to accommodate events of all shapes and sizes for over 2000 guests.

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Assistant Operations Manager to assist managing the overall operations of the Corporate Events/Food & Beverage department within Glasgow Science Centre. Responsible for delivering GSCs 5-star corporate events and ensuring the efficient operations of our catering outlets including Taste Café, IMAX Coffee Shop & Concessions.

We are looking for someone with experience within a café, restaurant or retail environment including the supervision or management of staff and have experience of managing stock taking and deliveries. You will also have experience of hospitality equipment including using Barista coffee machine and have a strong ability to work in a fast-paced team environment whilst delivering 5-star customer service.

If this sounds like you then we would love you to get in touch!

We are equal opportunities employer and welcome applications from people of all backgrounds.

V&A Dundee is looking for an exceptional candidate to lead its Learning and Civic Partnerships programme. This role has a strong focus on the positive impact that V&A Dundee and design can have by developing strong relationships with residents and communities, including those who currently visit the museum and those who don’t. The ideal candidate will be a creative, collaborative and experienced individual with deep knowledge of design, education, learning, equalities, community liaison, civic engagement and museums, with outstanding people and partnership skills. This is a very exciting opportunity to join the team at V&A Dundee – Scotland’s design museum – with our mission to inspire and empower through design. 

Learning is at the heart of V&A Dundee, from the dynamic pre-opening engagement programme, to the nationwide schools programme and in-museum events, with over 2000 events and projects delivered and over 270,000 engagements in our first few years, creating impactful design experiences, changing lives and contributing to local and national outcomes.

This appointment comes as we look to develop a new civic and learning strategy, as well as reimagining the Scottish Design Galleries as we head toward the museum’s first decade in 2028. We are looking for someone with a passion for people and community, who can develop and deliver an inspiring, innovative and strategic programme that generates joy, curiosity, positive social impact and champions design and designers. 

The Head of Learning and Civic Partnerships has a central position in the organisation which seeks to deepen its role and reach in Dundee and across Scotland, and across the world, as part of the V&A family of museums.

V&A Dundee is a young, remarkable and unique organisation, full of possibilities to develop further. This is a very exciting opportunity to join us here at Scotland’s design museum and with people across the city of Dundee, firing imaginations and sparking curiosity in design.

Role Profile:

This role is responsible overall for the development, delivery and evaluation of the Learning and Civic Partnerships programme, including leading a team to fulfil V&A Dundee’s vision and to achieve its strategic priorities. The role will have the opportunity to develop long-term strategic plans, driving the Learning and Civic Partnerships programme across the building, plaza, city and beyond. The post holder will work collaboratively across teams to consider holistic visitor and audience experience to support V&A Dundee’s ambition to reach the broadest audience possible. This role will contribute directly to the strategic development of the wider programme which fulfils and builds upon the vision and mission for V&A Dundee. The post holder will form part of the Programme management team which comprises the Programme Director, Head of Design Research, Head of Exhibitions, Head of Learning and Civic Partnerships and Head of Production who collectively ensure the coherent running of all Programme deliverables and resources.

The post holder will be creative, dynamic, collaborative and experienced with a deep passion and knowledge of education, co-production, design and museums. They will understand the pivotal role that learning programmes and museums play in terms of their cultural, civic, social and economic influence, and their unique role in leading positive social change. The successful candidate will have significant experience of delivering participatory learning programme, of extending reach and relevance a track record of collaborative practise and exceptional stakeholder relationships. With a clear understanding of the barriers for many in accessing museums, the post holder will bring their experience and innovative expertise to address these in their work.

To view our full job advert and recruitment pack please click view on website below.

Newbattle Abbey College is Scotland’s life-changing adult education college, offering extensive support to adults and young people at points of transition. The college also plays a national role in the strategic development of adult learning in partnership with a range of agencies.

Set within an historic 16th century building and 125 acres of ancient woodland and parkland in Midlothian, a few miles from Edinburgh, the College is a registered charity and was established under a Governing Deed of Trust, the Trustees of which have historically included the Principals and Vice Chancellors of Scotland’s ancient universities.

Due to an increased focus on generating income to support its vision and purpose, a new post of Business Development Manager was created to drive further growth in the college’s commercial activity.

The successful candidate will be responsible for increasing income from a range of activities and identifying and successfully implementing new income streams. You will embrace the college’s purpose, vision and values and will thrive in a dynamic and unique environment. You will have demonstrable experience of setting and achieving growth income targets, developing successful marketing strategies and maintaining effective external relationships. You will be highly adaptable and enjoy working as part of a small team to find creative solutions and achieve goals.

Reporting directly to the Director of Operations, and working closely with the Principal and Depute Principal, you will play a full part in the strategic leadership and direction of the college. You will also have an outward-facing role, supporting our commercial and other strategic partnerships.

For an informal conversation about the role please contact Mary Slater, Director of Operations – MarySlater@nac.ac.uk

To apply: please complete the Application Form, Criminal Convictions Form and Equal Opportunities Form listed on nac.ac.uk/work-for-us, and email them to Pauline King, (paulineking@nac.ac.uk), HR Officer.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Lead the supporter care team consisting of 7 to ensure that we are giving exceptional supporter care – face to face, by telephone, over email and occasionally through social media channels.

Taking responsibility of the central management and the processing journey of memberships purchased at our properties, online and over the phone.

You’ll ensure that your team are the ‘knowledge hub’ of the Trust providing support to internal and external audiences. You’ll be expected to know and provide training to your team on our charity activities, products and policies and be able to communicate them in a digestible way appropriate to audience.

Working with the CRM manager, you’ll provide operational skill to ensure that our data flows are managed in a compliant and effective way.

Working with the wider directorate, you’ll manage workflows and develop new processes to improve or enhance our product offering and the experience of our supporters.

Supporting the Head of Membership, you’ll provide input into new product development, stewardship and retention programmes and membership materials and communications.

You’ll motivate your team to be process driven ensuring that procedures are mapped, reviewed and updated when required.

You’ll provide guidance and templates on how we respond consistently to our supporter enquires, feedback and at times complaints to ensure loyalty and future support.

You’ll be responsible for setting and monitoring SLA’s to ensure that our supporters have the best experience when connecting with us.

You’ll manage the relationship with external partners to handle fulfilment of membership materials, out of hours support and response handling.

You’ll be responsible to ensure that we spend against allocated budget

You will work with the finance team to ensure smooth processes and successful income generation with payments, refunds and Gift Aid.

You’ll be an advocate for our members by tracking feedback and enquires to improve experience and enhance our offering.

You’ll maintain and enhance your personal knowledge, skills, and networks by playing an active role in the appropriate professional bodies. increasing the Trust’s influence across the sector.

People Management

Line management of a Team Leader and up to 7 Supporter Care Executives

Seasonal line management of temporary staff

Key internal relationships including properties, fundraising, marketing, communications, CRM, IT and finance teams

Manage external agencies that provide fulfillment, distribution and back up support

Regular reporting of team performance, key performance indicators.

Financial Management

Responsible for input into budget preparation and monitoring; examining return on investment and ensuring all actions are taking with a view to the long-term financial stability of the Trust.

Strategic Support

Identify and recommend to the Head of Membership measures that improve service provision and supporter experience in order to drive achievement of targets and strategic goals.