ASVA’s new Quality Scheme is now live to join! Find out more info here.

Management

We are seeking an inspirational and experienced Chief Executive for Cairngorm Mountain (Scotland) Ltd, one of Scotland’s best known, year-round visitor attractions

The person

Possessing exceptional leadership, people management and communications skills, the CEO will lead a highly motivated and skilled team to promote Cairngorm Mountain as a leading Scottish attraction, plan sustainable growth and direct day-to-day operations.

Commitment to building positive relationships with a broad range of customers, partner organisations and stakeholders at local, regional and national levels will be critical.

It is important that the Chief Executive has a clear and strong commercial focus, awareness of environmental issues and a proven ability to make high quality investment decisions to grow and sustain the business.

Candidates will be able to demonstrate senior leadership and management experience, with the highest standards of professional excellence and customer care. We are also looking for experience of working with a board and leading, motivating and managing a delivery-focused team. Experience of innovation in the tourism and leisure sectors would be an advantage.

The role

Famed for nature, hillwalking and snowsports, Cairngorm Mountain Estate is both an environmental asset for Scotland and one of the country’s key visitor attractions.

Cairngorm Mountain (Scotland) Ltd (CMSL) operates the mountain resort as a subsidiary of Highlands and Islands Enterprise. CMSL is overseen by its own board and manages the diverse range of offerings that thousands of visitors enjoy each year – from ranger services to catering and retail, family fun and sport and leisure in every season.

Find out more about the role and CMSL here and for further information on company benefits, please visit the CMSL site here. Benefits for this role include: Defined contribution pension scheme, company benefits, relocation package.

If you have any queries, or would like to discuss this position informally, please contact Jennifer Docherty, Senior HR Manager at Highlands and Islands Enterprise on 01463 383036 or by email at jennifer.docherty@hient.co.uk.

Find out more by downloading the job description and person specification.

How to apply

To apply please complete our online application form.

Online application form

Job reference: 1101

Closing date:  Sunday 9 February 2025

Interviews: Monday 24 February 2025 in Inverness

Glasgow Life

Chief Executive
£154,258.84 – £170,472.40
Location: Commonwealth House, 38 Albion Street, Glasgow G1 1LH
Ref: GLA13074

Bursting with energy, passion and personality, Glasgow is Scotland’s cultural and sporting powerhouse and one of Europe’s most vibrant and dynamic cities. As the UK’s first UNESCO City of Music, Scotland’s first UNESCO Learning City, and the only city to have been named European Capital of Sport twice, Glasgow is home to world-class museums, galleries and attractions, a rich architectural heritage and a thriving and diverse food and drink scene. Glasgow’s outstanding programme of year-round events and festivals is recognised globally, and the city is a first-choice destination for nearly four million tourists every year.
As one of Scotland’s largest charities, Glasgow Life is at the heart of this wonderful city. We work to promote the life-changing benefits of culture, physical activity and sport, as well as promoting Glasgow to a global audience.
Working across museums, libraries, the arts, music, physical activity and sport, learning, and heritage programmes, we are committed to ensuring everyone benefits from the life-changing experience of participating in culture, physical activity and sport. Our passionate colleagues and volunteers provide support and inspiration for the people of Glasgow, enabling them to access the experiences that matter most to them.
The primary focus of the Chief Executive of Glasgow Life is to maximise the positive impacts the charity has in Glasgow and Scotland, leading the delivery of the city’s innovative strategies for culture, libraries, physical activity and sport, events, and tourism, as well as contributing to Glasgow’s wider heritage strategies and community planning.
The Chief Executive is also responsible for nurturing and further developing relationships with key Scottish, UK and international stakeholders for the benefit of Glasgow Life.
The Chief Executive drives our high-performance culture, ensuring our charity delivers against it ambitious vision, mission and purpose.
Key responsibilities include:
• Leading the strategic direction, financial planning and culture of the organisation, driving Glasgow Life’s vision and strategy to ensure long-term organisational and financial sustainability.
• Leading the delivery of Glasgow Life’s plans to improve the mental and physical wellbeing of citizens and visitors through culture, physical activity and sport.
• Continuing to find innovative ways to grow and diversify Glasgow Life’s income base, optimising its assets and identifying new opportunities for growth, creating a sustainable future for the organisation and the best possible services for Glasgow’s citizens.
• Leading the approach to securing grant funding, public & institutional donations and fundraising activities.
• Supporting the city’s visitor economy and enhancing the city’s reputation as a great place to live, work, learn and visit through the delivery of local, national and international events and the management of world-class collections.
• Building, managing and nurturing highly effective relationships, influencing key stakeholders, partner organisations and other agencies to increase the focus on the impact that culture, physical activity and sport has on community wellbeing as well as economic regeneration, informing both national and international policy.
• Providing strong EDI leadership, ensuring equality, diversity and inclusion principles are embedded across Glasgow Life, and that policies and services reflect the changing needs of Glasgow’s communities and workforce, and that equal opportunity and diversity are celebrated.
• Representing Glasgow Life as part of Glasgow City Council’s Corporate Management Team.
Candidates should be able to evidence a strong track record of successful delivery and experience in a senior strategic leadership role within a complex and large organisation, delivering excellent business results and customer focused services.
We are looking for a dynamic leader with exceptional communication and influencing skills, combined with the ability to manage complex relationships with a diverse range of stakeholders both internally and externally.
Experience of working in a political environment and strong working knowledge of the challenges facing the public and charitable sectors in Scotland will be highly advantageous.
Please note that under the Local Government and Housing Act 1989 this post is politically restricted.
As part of Glasgow Life’s employment checks, the successful candidate will be required to undergo a Disclosure Scotland check.
Declaration of Interest applies.
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
For further information, please download the Candidate Brochure and visit the Glasgow Life microsite at https://www.fwbltd.com/assignment/chief-executive-officer-32/
Interested candidates should send their CV plus covering letter and Glasgow Life Equality and Diversity form to Graham Burns/Nadia Kalisiak of FWB at: applications@fwbltd.com.
For a confidential conversation, please call 0131 539 7087.

Closing date is 11.59pm on Friday 14th February 2025

Information is available in alternative formats, on request.

An exciting opportunity has arisen for an experienced National Account Controller (Brewers & Pub / Bars) to join the UK team.

————————————————–

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands including Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. Please browse our websites and social channels and immerse yourself in our award-winning portfolio of brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

————————————————–

Our Opportunity

As we continue to invest in our UK business, we have an exciting new opportunity for an experienced National Account Controller, to join our UK team.

We are looking for a highly experienced On Trade candidate, with a strong breadth and depth of experience working within National Accounts in the UK. The successful candidate must have significant experience of new business acquisition and account management within brewers and premium pubs and bars. This is a brand new role which will report into our Head of Sales (Route to Market & National Accounts). This role should add value from the outset, so candidates must have relevant experience, gained from working in the spirits sector and be highly motivated to succeed in building this channel.

National Account Controller (Brewers & Pub/Bars)

Our new role will suit a commercially minded and customer focused On Trade expert, someone who has experience of winning new business premium brands across multiple operators and accounts. We are looking for a skilled negotiator with the proven ability to demonstrate commercial acumen through handling complex tenders. The ability to exceed individual and team budgets whilst delivering against distribution targets are critical and fundamental prerequisites of this role. This role will help shape and deliver the On Trade strategy whilst being proactive and adaptable to change.

If you have the commercial skills to hunt down new business opportunities within the On Trade National Accounts, and build compelling tenders, whilst also working cross-functionally with Customer Marketing and Insights, then we would love to hear from you. Relationships are key, so we are looking for candidates with effervescent personalities to be able to authentically build and sustain networks across Route to Market sales to broaden awareness of our portfolio and unlock additional value add commercial opportunities.

To be considered for this opportunity, candidates must have a can-do attitude, effect change in a positive way and thrive in a team environment.

Full, clean driving licence required (given the regional coverage and travel nature of the role).

This is a challenging and rewarding role and candidates must be able to clearly demonstrate just why their skills and experience perfectly match those that we are looking for. So, if in amongst all your unique talents, you are accountable, have a curious mindset and a proactive manner along with people leadership skills, then we would love to hear from you!

————————————————–

Next steps…

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to shine and tell us exactly why this is the ideal role for you, and just why you the perfect candidate for us!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out! This role requires candidates to be able to demonstrate applicable rights to currently live and work in the UK.

If this role is not quite for you, we are also currently recruiting for a Sales Controller, Scotland (IFT On Trade), Based within the Central Belt in Scotland, to join our UK business team. Further information on this role, including a full job profile and details on how to apply can be found on our website.

***no agency contact***

————————————————–

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

An exciting opportunity has arisen for an experienced Sales Controller, Scotland (IFT On Trade) to join our UK team.

————————————————–

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands including Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. Please browse our websites and social channels and immerse yourself in our award-winning portfolio of brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

————————————————–

Our Opportunity

As we continue to invest in our UK business, we have an exciting opportunity for an experienced salesperson to manage our Scottish IFT On Trade business. This crucial role, supporting and growing our heartland, is a newly created position reflecting the growing success and ambition of Ian Macleod Distillers within the channel.

—————————————————

Sales Controller, Scotland (IFT On Trade)

This role will join an established team, reporting directly to the Head of Sales (Independent Free Trade) and lead a team of two Business Development Managers and a Business Development Executive within Scotland. Working in partnership with RTM partners and our own RTM account team, this role will strive to exceed individual and team budget whilst delivering against distribution, margin and activation KPI’s.

We are looking for an experienced On Trade sales person who can hit the ground running, opening new business, developing our team and supporting our extensive customer base.

Strong commercial acumen, passion for supporting our customers in reaching their objectives and extensive knowledge of the Scotch Whisky market is essential. Our successful candidate will have an effective network within the premium/prestige sector and demonstrate an understanding of how to build brands within the On Trade. An effective communicator who can build genuine, strong and long-lasting relationships.

To be considered for this opportunity, candidates must have a can-do attitude, effect change in a positive way and thrive in a team environment.

Full, clean driving licence required (given the regional coverage and travel nature of the role).

This is a challenging and rewarding role and candidates must be able to clearly demonstrate just why their skills and experience perfectly match those that we are looking for. So, if you are accountable, have a curious mind and a proactive mindset along with people leadership skills, then we would love to hear from you!

———————————————–

Next steps…

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for! Your cover letter is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!

If this role is not quite for you, we are also currently recruiting for a National Account Controller, (Brewers & Premium Pub/Bars), Remote within England, to join our UK business team. Further information on this role, including a full job profile and details on how to apply can be found on our website.

***no agency contact***

————————————————–

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

We are seeking a dedicated and proactive Tour Operations Officer to join our team. The ideal candidate will take charge of the operational side of our tours, to ensure everything runs seamlessly behind the scenes.
This position requires strong analytical skills, excellent communication abilities, and a commitment to enhancing operational processes. As an Operations Officer, you will be responsible for overseeing various operational functions and play a pivotal role in delivering outstanding visitor experience.

Your Key Responsibilities:
• Welcome and Support Groups: Greet tour groups at their starting point, manage check-ins, and follow up with latecomers or no-shows.
• Financial Management: Handle cash transactions, distribute tickets, track expenses, and manage emergency purchases as needed.
• Team Collaboration: Serve as a key point of contact for the Tour Guide Team, ensuring seamless communication and a five-star visitor-focused experience.
• Adaptability and Problem Solving: Respond to extraordinary circumstances such as cancellations, closures, or route changes, while keeping all relevant teams informed.
• Supplier Relationships: Build strong partnerships with local service providers and suppliers.
• Emergency Protocols: Oversee incident response and ensure adherence to emergency procedures.
• Record-Keeping and Reporting: Maintain accurate records and contribute to periodical performance reports.
• Innovative Contributions: Share ideas to improve services, develop new products, and help drive sustainable growth while maximizing sales conversion.

What we’re looking for:
• Excellent organizational skills and attention to detail.
• A strong working knowledge of Microsoft Office.
• Exceptional communication and numerical skills with confidence in carrying out transactions.
• A methodical, logical, and thorough approach to tasks.
• A positive and proactive attitude to problem-solving.
• A team-oriented mindset who also thrives working independently.
• Energy, friendliness, and a helpful nature.
• A passion for delivering a high-quality product and visitor experience.

What We Offer:
• A range of benefits, including ASVA passes (Association of Scottish Visitor Attractions) and paid training.
• Flexible schedules
• An opportunity to work in a dynamic and supportive team environment.

We welcome applications from individuals who are eager to contribute positively to our operations while growing their professional skills within a dynamic environment.
If you’re enthusiastic about ensuring smooth tour operations and contributing to unforgettable experiences for our visitors, we’d love to hear from you.

Apply now with a CV and cover letter to edgar@allstarguides.co.uk.
Applications close at 5pm on 31/01/2025.

FANCY A ROLE THAT’S DARKER, SCARIER, AND A WHOLE LOT MORE LEGENDARY?

The Edinburgh Dungeon is searching for a Technical Manager to keep our sinister scares running like a perfectly oiled torture rack. This isn’t your average job – it’s a chance to oversee the creepy corridors, spine-tingling special effects, and infamous Drop-Dead ride that make our Dungeon scream-worthy.

As the Dungeon’s Technical Manager, you’ll be responsible for the maintenance and safety of every corner of the attraction. From ensuring the fabric of the building stays intact to overseeing the behind-the-scenes magic of our live actor shows and special effects, your expertise will be essential.

You’ll lead statutory inspections, implement health and safety measures, and manage the upkeep of the Dungeon’s facilities and systems. With you at the helm, our scares will stay spine-tingling and our attraction scream-worthy.

You’ll also lead and develop a maintenance team worthy of the Dungeon’s dark reputation, ensuring they meet statutory requirements and Merlin standards. Alongside daily operations, you’ll dive into managing ride upgrades and capital expenditure projects, all while keeping budgets as tight as a vampire’s grip. Whether it’s scheduling fire and safety checks, tackling risks, or getting your hands dirty, you’ll play a key role in keeping the Dungeon safe, eerie, and efficiently terrifying.

This role is permanent and full-time, working any 5 days out of 7. This will include weekends and bank holidays as required. Flexibility will be required as time and days of shifts will vary.

Qualifications & Experience
– Knowledge of hydraulic and pneumatic systems, electrical principals appropriate to mechanical systems and AC/DC motor application and principals
– A fault diagnostic approach to electrical and electronic systems and knowledge of animatronics and ride engineering systems
– Experience in managing A/V systems including show programming, audio and lighting would be beneficial.
– Experience of planned preventative maintenance systems, Health and Safety procedures relevant to engineering activities and knowledge of building management systems
– A positive and self-motivated individual with a strong eye for detail
Someone who takes pride in their work

Benefits
Alongside joining a truly inclusive culture where everyone is encouraged to be themselves at work, we also offer:

– Merlin Magic Pass: Free access to all our attractions worldwide for you, your friends, and family.
– 25% discount in our retail shops and restaurants.
– 40% off LEGO online.
– Enjoy the Ride Pass: Giving you and 5 others a Merlin Annual Pass (Gold edition).
– Discounted rates at Merlin hotels globally.

We are looking for a manager to cover a period of maternity leave from mid March 2025 at Glasgow’s oldest house. A self-starter who enjoys a fast paced, multi-faceted working environment.

Who we are:
Provan Hall is a medieval building, dating from the 1470s and sits at the heart of Easterhouse, Glasgow. The property reopened in September 2023 after extensive restoration, offering a hub for cultural heritage learning, and as a visitor gateway to the Seven Lochs Wetland Park.

Following its restoration, Provan Hall is now managed and operated by charity, Provan Hall Community Management Trust. The Trust’s mission is to create and manage a sustainable heritage attraction, which enhances the lives of the Easterhouse community and ensures local heritage is valued and recognised. We run a varied programme of heritage, arts and cultural activity of events, workshops and volunteering to engage and inspire local people and visitors.

Provan Hall Community Management Trust were awarded a grant from the National Lottery Heritage Fund in October 2023 to complete a two year project focussing on accessibility, inclusion and organisational resilience. Our staff work closely with community partners and national charities to identify barriers to access and we have addressed these issues throughout our project by developing our museum features and engagement programmes to suit a variety of ages, backgrounds and abilities.

The role:

We are looking for a manager to cover a period of maternity leave from mid March 2025. A self-starter, resilient individual who enjoys a fast paced, multi-faceted working environment. We are a small but ambitious team and we strive to develop Provan Hall as a popular tourist heritage site with a community heart.

This role is a senior position, leading a staff team of 1 full time and 5 part time members of staff and there is responsibility for all operations including staff management, financial management and venue management. You will report directly to a board of Trustees and frequently engage with Glasgow City Council and external contractors.

Working arrangements:
£35000.00pa (pro rata), 7 month externally funded contract with potential for extension subject to funding.

35 hours per week (occasional evening and weekend working). Flexible working and TOIL available.

Check out our website for the full recruitment and application pack: https://www.provanhall.org/opportunities-and-volunteering

To apply, send a completed application form to info@provanhall.org by 5pm on Thursday 30th January. To enquire, email christine@provanhall.org

This opportunity is made possible by the National Lottery Heritage Fund.

An exciting new opportunity has arisen within Maryhill Burgh Halls Trust for a Operations Manager

Contract: Permanent, Full Time (35 hours, Monday to Friday)

Salary: £38,000 (Salary circa £38,000)

No. of Posts: One

Location: Office Based, Glasgow G20 8YE

Entitlements: 6% Pension Contribution, 32 days annual leave (inc. public holidays)

Organization overview:
Maryhill Burgh Halls is an historic landmark building in North Glasgow. The listed 19th century façade wraps round a modern interior following the building’s comprehensive restoration and reconstruction completed in 2012. The Halls are owned and operated by Maryhill Burgh Halls Trust, a registered charity. The Trust operates the building for two principal functions:

• Event space – for heritage & art exhibitions, community activities and events as well as for private event hire.
• Business centre with business tenancies (providing the finances to support the overall operation)

Job overview:

The key role of the Operations Manager is the delivery of the Trust’s remit as a charity, social enterprise and cultural heritage organisation and developing and growing the charity both in terms of its social and cultural impact. The Operations Manager will report to the Trust board.

Responsibilities:

Strategic Leadership
– Work closely with the Board to ensure that MBHT has a long-term strategy and clear delivery plans relating to its objectives for social and cultural value.
– Provide strong, effective and visible leadership and drive in the delivery of MBHT’s strategic objectives.
– Lead and develop the MBHT operations team (staff and volunteers).
– Fostering relationships within MBHT’s stakeholders and maintaining strategic alignment with sponsors, key partners and supporters.
– Managing the Outputs of the Trust
– Space Hire Management – ensure the development and operation of optimal.
strategies, policies, pricing and operational management of space hire to optimise.
their value, balancing social value with economic value.
– Management of Volunteers – ensure the management and development of the
volunteers to optimise their function and contribution and to allow MBHT’s volunteer
programme to have a social value of itself.
– Merchandising Management – ensure the sourcing, display and selling of appropriate
merchandise.
– Exhibition Management – stimulate, facilitate, support and develop a programme of
appropriate exhibitions to vitalise the Halls and demonstrate its social and cultural
value.
– Museum Collection Management – develop and implement a strategy to enhance the
– Maryhill Museum experience.
– Heritage & Community Event Management – ensure the maintenance of a lively
programme of heritage, cultural and community events, leveraging network
connections and available funding sources as much as possible.
– Development of strategic marketing and communications policies and specific
campaigns, including the management of websites and social media.
– Collaborate with Building Facilities Manager in regard to the presentation of the
building, seeking ways to enhance its visibility, accessibility and utility and otherwise
to support the Trust’s objectives and its operations.
– Collaborate with Building Facilities Manager in regard to the utilisation of the
caretaker(s) with respect to set-up and take-down of events, security during out-ofhours operations etc.
– Manage the Premises Licence and secure and maintain a personal Liquor Licence to
allow licenced events to operate within the Halls.
– Manage the event catering systems and processes to optimise outcomes for the
event-hire business.

Financial and Funding
– Grow income from commercial sources to invest in an expanded social, cultural, heritage and arts programme.
– Ensure accurate financial accounting and management in all operations.
– Prepare budgets and management accounts for all operational activities.
– Pursue all appropriate funding sources to support development and implementation
of operational activities.
– Collaborate with Building Facilities Manager to source funds for the building fabric
justified on heritage, cultural or other grounds.

Governance and Risk
– Ensure full statutory compliance and best practice in relation to all operational activities.
– Ensure effective operation, maintenance and development of software and
technology infrastructure in support of operations.
– Ensure optimal policies and procedures are in place for all operational activities.
– Diligently support the Board, ensuring transparent and timely reporting of progress
against the business plan, changes/developments in the business environment, and
management of governance and risk.
– Support the Board in the exercise of its legal, financial and other responsibilities,
following Charity Commission requirements and current legislation.

Full Job Description and Person Specification can be downloaded below.
Interested in applying? Send your CV along with a Covering Letter to chair@mbht.org.uk

OneRen is an ambitious culture and leisure charitable trust that delivers a variety of vital services and engaging experiences across Renfrewshire. Our vision is for everyone locally to live lives that are healthy, happy and fulfilled. We are on a mission to improve the health and well-being of local communities through accessible arts, culture, leisure and sporting opportunities. To do this we need to protect and build our income streams.

We are also supporting the economic regeneration and civic renewal of Renfrewshire, by developing a cultural portfolio intended to activate new markets and raise the profile of Paisley and the wider region as an exciting visitor destination.

Do you match this ambition? Are you an exceptional and motivated leader? You will be joining the senior leadership team at a critical time in supporting the continued success of the delivery of our cultural venues that have undergone significant refurbishment (Paisley Town Hall, Paisley Arts Centre and Paisley Learning and Cultural Hub).

The role will also involve progressing income generation for the flagship museum project Paisley Museum Reimagined, which forms part of Renfrewshire’s dynamic Future Paisley programme.

Will lead OneRen’s business development function and commercial activities to ensure we achieve our financial objective to increase income surplus to deliver the charitable purposes of the organisation.

The priority focus will be to oversee the delivery of a sensational programme of cultural activities and commercial services whilst navigating the landscape of setting optimal pricing to balance profit with customer satisfaction and community benefit.

You will direct associated sales opportunities across the organisation, developing a sales focused ethos across the wider workforce.

This is a fantastic opportunity to lead a dynamic team that includes marketing and communications, commercial events, sales, fundraising, retail, and catering as well as contribute to the overall strategic direction of the organisation.

For a confidential discussion about the role, please contact Catriona Mackie or Afia Evans at Aspen People on 0141 212 7555. For more information, including how to apply, please visit their website, www.aspenpeople.co.uk

Part-time (21 hrs per week), permanent post based in Edinburgh
Starting salary £31,080 per annum (pro-rata £18,648) plus civil service pension, generous holiday entitlement and other benefits

A rare and exciting opportunity to join our Visitor Welcome Team as an Assistant Manager, where you will lead the team to ensure that our visitors receive a world-class welcome. You’ll have the opportunity to help shape our visitor operations for the future, as we build our visitor numbers, develop our visitor experience and continue with the largest capital investment in our history, Edinburgh Biomes.

We’re looking for someone with energy and creativity to make a difference as part of a team dedicated to the needs of our visitors. You should have previous experience in a staff management role, ideally within a similar fast paced visitor-focused role, where you will have demonstrated excellent leadership, teamwork, organisational and communication skills. You should also be computer literate in the use of Microsoft Word and Outlook.

As we are open to the public 7 days a week, you will be required to work on a roster, working 3 days over 7 days which will include working weekends and public holidays. The working pattern is based on a 3 week rotation:
Week 1 – Sunday, Mon, Tues
Week 2 – Mon, Tues, Wed
Week 3 – Mon, Tues Saturday
There may be some flexibility on the working days during the week, the weekend schedule is fixed.

For full application details please visit the Royal Botanic Garden Edinburgh website linked below.

Closing date: 12pm (midday) on Monday 27 January 2025
Interview date: Thursday 13th February 2025
Recruitment Information: Job description and person specification can be downloaded from our website

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted. No recruitment agencies please.

The Executive Director is the principal adviser to the Scottish Maritime Museum Trust and to the Board of Directors. The person appointed will report to the Board of Trustees and will be responsible for the strategic leadership, development, financial sustainability, and operational management of SMM at both of its sites in Irvine and Dumbarton. The role requires a combination of museum management expertise and innovative leadership designed to deliver long-term success, thus securing the future of the Museum and expanding its reach, impact, and reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards;

Responsible for the line management of Visitor Service Supervisors, Visitor Services Assistants and Volunteers, within Fyvie Castle;

Instil an ethos of Health, Safety and Security across the estate, maintaining compliance records, ensuring the team work within the properties Risk Assessments to reduce risk of incidents and accidents to volunteers, employees and visitors;

Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager and more widely with the NE regional team) to ensure that the finances are sustainable within the context of the wider budgets;

Plan and deliver annual events and functions strategy with support of NE regional office and Visitor Service Supervisors;

Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome across the site;

Ensure the cornerstones of the Trust are achieved at every property namely, conservation, access and memorable visitor experiences for all guests;

You will ensure high standards of presentation at all times, you may have delegated tasks within other departments and you will understand and help deliver your overall properties business plan;

Taking responsibility for opening and closing and security of buildings at all times, as well as emergency procedure implementation, duty management and providing relief cover as required;

The post holder will be designated for the property as the “responsible person” concerning issues around the safeguarding of children and vulnerable adults. For this element of your role, you will be required to undergo a criminal record check.