Operations

Collections Care Officer

An exciting opportunity has arisen to join Museums & Galleries Edinburgh as Collections Care Officer. The post-holder of this key role has responsibility for preventative conservation across all our museum and gallery venues and our varied collections, a number of which are Recognised as being of National Significance. The role includes practical conservation as well as working alongside curatorial and technical colleagues, advising and assisting with objects on permanent display as well as those on temporary loan.

The post-holder will be based at the Museums Collection Centre, the primary storage facility for the reserve collections, and will be responsible for managing its operation. Providing specialist advice on the care and maintenance of the city’s monument estate is an important component of the post, as is coordinating a service wide programme of housekeeping, training and responding to stakeholder and public enquiries.

Purpose of Job

To ensure the preventative conservation of Museums & Galleries Edinburgh collections which include Recognised Collections of National Significance of c.200,000 objects, on display and in store; and to monitor the physical condition of objects on loan to the service. Assist with the care and maintenance of the City’s c.200 monuments.

MAJOR TASKS

In liaison with curators ensure that the methods of displaying, loaning and storing objects in the collections meet National Accreditation Standards.

Manage the operation of the Museum Collections Centre, the primary storage facility for the reserve collections.

Undertake guided tours for visitors of the Museum Collections Centre.

Undertake a programme of inspections of the City’s history, art and archaeology collections and make recommendations for their care and preventative conservation to the Museums Management Team and relevant curators.

Undertake, or make recommendations to commission conservation work on the collections.

Coordinate an annual programme of housekeeping across all museum venues.

Contribute to the development and maintenance of emergency plans for the rescue and recovery of museum collections in the event of an incident such as fire, flood, and infestation.

Provide assistance on the care and maintenance of the city’s monuments estate and advise on requests for new commemorative structures.

Give talks/lectures to professional bodies and local organisations.

Monitor the physical condition of objects on loan to the service.

Prepare Condition Reports for outgoing and incoming loans.

Monitor the maintenance of appropriate environmental conditions for all museum and gallery venues.

We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Seasonal Retail Assistant

Your role of Retail Assistant will be a seasonal position up until September 2024. The likely start date for this role is in April 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world through proactive selling of retail products. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Edinburgh Castle during the season

You will be responsible for delivering the highest standard of visitor experience across all areas of Edinburgh Castle, working in one of the three retail gift shops. By engaging with visitors you will proactively sell a wide range of retail products focusing on a strong message of ‘Made in Scotland’.

Housekeeper (Glengoyne)

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

Thanks for your interest in this opportunity with Ian Macleod Distillers. We own some exquisite brands such as Glengoyne, Tamdhu and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

Our opportunity…

Glengoyne…

Since 1833, we have been making our wonderful malt whisky… We have a multi award winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make all of the magic happen!

We currently have an opportunity for an experienced, hardworking and reliable individual to join the Glengoyne family in the role of Housekeeper. As part of our small team of Housekeepers, you will be responsible for ensuring Glengoyne is maintained to the highest standards, providing our visitors with an all-round world class experience!

So… if you are passionate about cleanliness, presentation and maintaining high standards then this could be the role for you! We’re looking for someone who is efficient, can use their own initiative, has a positive work attitude and displays strong attention to detail. In addition, a warm and friendly personality will fit in well amongst the team. The day to day activities will include full cleaning of the visitor centre and staff office areas which will ensure the Distillery is in perfect condition ready for the arrival of our visitors.

This role will be offered on an annualised hours basis. In practical terms it is anticipated the role will be based on an average of c.12 hours per week. Expected working hours would be 6.30am to 12.30pm on a Tuesday and Thursday with occasional additional cover required in the instance of colleague holidays and absence.

As working shifts will be dependent on the needs of the business, hours may fluctuate in line with consumer demand, so we are therefore looking for individuals who are flexible in their approach. Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and as a result of the hours required and the flexibility needed, it is anticipated that applicants need to live within commuting distance to the Distillery and ideally with their own transport given the remote location and the hours to be worked. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

***no agency contact***

Visitor Experience Leader

Fixed term contract (18-month), annualised hours (Part time 16 hours; 2 days per week: Friday & Saturday)

Dundee Science Centre is currently looking for an experienced and motivated individual to join our team to fulfil the pivotal role of Visitor Experience Leader in a part time capacity.

As part of a team of 4 you will lead and co-ordinate the day-to-day visitor operations within Dundee Science Centre and across 3rd party sites to ensure an environment that is engaging, secure and provides an excellent visitor experience. You will champion visitor engagement and ensure all visitors have an enjoyable, safe, and inspiring experience. You will be a key holder and perform Duty Manager functions, on a rota basis.

As Visitor Experience Leader, you will be responsible for planning and organising work, dealing with visitor enquiries, problem solving, inducting new staff into the organisation, banking, carrying out first aid and procurement and managing the operational team on a daily basis.

You will lead by example and be responsible for providing training, coaching, and mentoring to support team growth where required.

You will be an advocate for Inclusion & Diversity, supporting the development of DSC culture of inclusion for our team and visitors.

We are looking for someone with the relevant knowledge and operational experience, with a proven track record of successfully leading and inspiring a team and who wants to work in a fast-paced environment and make a difference to society by supporting the work we do at Dundee Science Centre.

You will have the required qualification or relevant experience, excellent communication, and organisation skills and more importantly be a people person with a positive attitude.

You will work flexibly within the Dundee Science Centre team, flexible working will be considered, and weekend and evening work will be required.

For further information please view the detailed job description on our website:
https://www.dundeesciencecentre.org.uk/jobs

To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role.

Applications to be submitted by 4pm on Thursday 22nd February 2024 with interviews taking place on Thursday 28th February 2024; no alternative dates are available.

Mobile Library Assistant / Driver

Contract Type: Perm
Grade: FC04
Salary: £23,633 – £25,829 (pro rata)
Hours: Average 25.2 hours per week
Location: Bankhead Depot, Glenrothes
Job Reference: ON000477

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We are looking to appoint a versatile individual to join our team working at Bankhead Depot, Glenrothes. The team member will work between our Home Delivery Service and Mobile Libraries, covering all aspects of their operations. This will include working as a library assistant in both the office and mobile libraries and as a driver of the mobile library and home delivery vehicles.

This role involves working alone, or as part of a small team serving our customers throughout Fife.

Normal hours are 8.48 to 5pm Mondays to Wednesdays and every second Thursday from 8.48 to 5pm. Additionally, we would require the successful candidate to be able to work a full 36 hour week to cover absences when necessary.

You can view the full job spec on our current vacancies page on our website.

About You
This is an ideal opportunity for someone who has a flexible approach to their work and can adapt to new working environments.

A background or keen interest in libraries is essential as is knowledge and confidence in using ICT systems including Microsoft applications and library management systems.

The role involves driving a small delivery van and a large (7.2 tonne) mobile library vehicle. A full, clean current driving licence with C1 entitlement is therefore essential as is a current driver CPC qualification or willingness to work toward this.

A good level of local and general knowledge is essential, together with a keen interest in books for adults and children.

As you will be the face of OnFife on a day-to-day basis, a helpful and approachable manner, excellent communication skills, a flexible attitude and a customer-focused approach are essential.

How to Apply
If you would like to find out more information about this role before applying, please contact Jim Anderson, Fleet Officer for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com.

The closing date for applications is 9am on Thursday 22 February 2024.

Interviews will take place on Tuesday 5 March 2024 at Bankhead Depot, Glenrothes.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Member of the Board of Directors

Newbattle Abbey College is seeking to recruit a number of new members to its Board of Directors. You may never have considered a Board position before; however, your experience may be invaluable. Many of us do not realise how much we have to offer, so even if you are not sure that the Boardroom is for you, please contact us to discuss the role of the Board and its Members and the contribution you could make.

Our Board is determined that Newbattle Abbey College will continue to be a unique and inspirational place of learning where individuals can excel and realise their full potential. A place where students from all backgrounds can develop the skills, expertise and innovation that, in turn, supports our local and national economic development and inclusive growth. We are proud that this is achieved at Newbattle through strong collaboration and partnership working and by investing in and valuing our staff and students.

The Board of Directors of this small college has a pivotal role in achieving our ambition. As a member of the Board of Directors, you will demonstrate commitment, provide leadership and strategic direction for the College, drive excellence in corporate governance, and support staff to deliver the highest standards of learning and teaching. The Board also has a crucial role in engaging with key stakeholders, businesses, and employers across the community and beyond. Board Directors are expected to act as public ambassadors and advocates for the College, valuing and respecting diversity and promoting an ethos of inclusion, equality, and positive well-being.

The Board encourages applications from individuals representing all aspects of our community and would especially welcome applications from those with HR, Financial Management/Audit, Business Development, Third Sector Funding or Legal experience as well as those working in the SME sector. We would be particularly interested in those who are currently under-represented at Board level in Scotland, such as women, disabled people, LGBTQ+ people, people from ethnic minority communities and people aged under 50.

The time commitment is approximately 10 days per year, mainly in the afternoons/early evenings although this also includes the time for reading papers. The appointment term is four years.

If you would like further information about the role or to arrange a discussion please contact Ingrid Earp, Board Secretary. If you require any of the documentation in an alternative format or require any assistance, please contact Ingrid.

Chair of the Board of Directors

We are seeking an exceptional individual to lead the Board of Directors at what is an incredibly exciting time for the College as we work to develop our vision for the future and take advantage of the significant opportunities open to the College, our staff and students locally, nationally and internationally.

The successful applicant will be an ambassador not only for the College and the community that it serves, but for the college sector. We are looking for a forward-looking leader, who will work in partnership at all levels to develop a shared vision for change and improvement. As Chair of the Board of Directors you should have the ability to influence and lead other stakeholders, set high ambitions and standards for our College, promoting the highest standards of governance to improve the learning experience and outcomes for our learners.

The time commitment may be up to 25 hours per month, mainly in the afternoons/early evenings. The post is not remunerated; however, reasonable expenses will be reimbursed. The appointment term will be up to four years in the first instance.

Coach/Car Park Attendant

We are looking for enthusiastic and conscientious individuals with excellent customer service skills to join the team at Dunnottar Castle over the summer season.

From end of March to September (exact dates dependent on rota position).

2 days on, 4 days off shift pattern, which will include weekend working.

Hours of work 08:45-17:45.

£11.44/hour

Required for duties including: –

Ensure the coach park is operated efficiently to maintain pre-booked spaces, deal with coach parties and communicate arrivals to Castle kiosk.
Ensure the main car park is operating efficiently.
Keep car/coach park areas tidy and free from litter.
Deal with camper van space availability.
Painting around parking areas.
Regular checks on cleanliness and condition of temporary toilet block.
Ensure consumable stocks in toilet block are maintained throughout the day.
Cleaning of toilet block at the end of the day.

Applicants should have a good level of physical fitness and possess a pro-active nature.

Applicants should be over 18 at time of start date.

Please note that if you reside outside Stonehaven own transport will be required.

To apply please forward a resume of your experience and any other relevant details to: -Eilidh McGrattan, Deputy Custodian, Dunnottar Castle via email to eilidh@dunnottarcastle.co.uk

Caretaker – Highland Wildlife Park

The role

To undertake daily cleaning and inspections of public and staff areas, ensuring that all areas of the Highland Wildlife Park are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of the Royal Zoological Society for Scotland’s (RZSS’) mission and vision.

Some of the things you’ll do:

Inspect and clean public and staff areas ensuring they and clean and safe for all that use the facilities (dusting, sweeping, vacuuming and mopping surfaces in areas including staff/public areas, bathrooms, and so forth).
Refilling and restocking cleaning supplies and toiletries (hand wash, toilet paper, paper towels)
Maintaining cleaning products and requesting new supplies when necessary
Conducting the clean deep of site areas as and when required.
Ensure the site is free from litter.
Emptying, cleaning and provision of liners for bins in common and external areas
To take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risks.
Occasionally provide assistance in other operational areas including such as catering
What we’re looking for:

Able to identify and make safe (for self, colleagues and the public) all the utilities and services encountered whilst working on RZSS sites.
Up to date knowledge and understanding of basic health and safety legislation.
Good interpersonal skills and ability to engage with the public and other stakeholders.
Experience of providing first class customer care and service including dealing with customer queries

Castle Operations Manager

The Role:

The Operations Manager is a vital role in the delivery of the five star Visit Scotland experience for our visitors and can only be delivered by leading the team to achieve consistently high standards and encouraging a culture of continuous improvement. As this is a 7 day a week operation with many evening functions high standards will only be delivered through strong team working, an eye for detail and a tenacious approach to removing any barriers to achievement. The Castle is a key contributor to Atholl Estates and the Operations Manager needs to be sales focussed, delivering direct and secondary sales and working proactively with the marketing team to identify trends and new sales opportunities. The management of costs budgets, particularly salaries, is fundamental to the role and the correct balance needs to be achieved for an efficient operation.

Effective communication with castle colleagues in other areas such as maintenance, events, catering, retail, and gardens is essential, as is support of the team on the wider estate, particularly Caravan Park, Holiday Lodges, and the Ranger Service.

MAIN DUTIES:

Visitor Experience

– A highly visible, floor-based manager of the castle team, leading by example through daily walk rounds.
– Ensure that a friendly, welcoming, and personal approach is delivered by all members of the team.
– Deliver a consistent, high-quality experience for each visitor.
– Oversee the high standard of housekeeping and display across all internal and external castle areas.
– Monitor and respond to customer feedback data via email, face to face or Trip Advisor.
– The key point of contact for any visitor queries and problem resolution.
– With the Archivist, maintain the integrity, security and room presentation and conservation of the contents
– Improve the level of additional activities for castle visitors to encourage repeat visits.

Human Resources

– Recruitment, induction, and on-going coaching of seasonal teams.
– All team members are kept updated through daily updates and weekly itineraries.
– Control of flexible weekly rotas reflecting business need.
– Team development using an inclusive style with regular feedback and annual performance reviews.
– Manage and control holiday entitlement and sickness

Operations

– Take responsibility for the optimum use of our EPOS ticketing system including the maintenance and control of accurate data input.
– Liaise with the gardening team to ensure that there is a seamless continuity of standards across the exhibition and gardens.
– Line manage the castle maintenance team to deliver a planned schedule of works and have a speedy response to reactive works.
– Ensure that H&S controls are effective and recorded.
– Ensure that all fire procedures are followed and that regular drills are carried out.
– Operational point of contact for IT and telephone system issues.
– Ensure that all opening and closing procedures are followed for the castle and gardens.

Sales & Marketing

– Support the delivery of sales targets for tickets sales, guidebooks, and tours.
– Use weekly and monthly KPI’s to responded to under-performance and identify reasons for high
– Manage the high-volume coach trade bookings ensuring that we respond and adapt to their needs and monitor pre-booking levels.
– Identify areas for development to improve future product and service offer.
Liaise with marketing team to ensure that print and advertising meets business need.

Finance

– Agree and deliver annual costs according to budgets, reporting on performance against budget and other non-financial measures
– Oversee payroll for seasonal staff to ensure timely and accurate and reliable information is provided to Finance. To include, contracts, starter and leaver forms, overtime and annual leave
– Full understanding of our EPOS ticketing system, being responsible for its maintenance, operation and accuracy of reporting
– Diligent use of the castle purchase order system to code spends against budget as necessary.
– Monitoring ticketing and till systems to ensure daily reconciliation procedures are followed

For full details, please view the job description below and apply to Karen with your CV and Covering Letter.

Freelance Assistant Caretaker

The Assistant Caretaker (casual) is essential to ensuring efficient operation of the Kirk which is used as a church and host to many other events. He/she will enhance logistic support in preparation for events such as services, concerts and social occasions. Caretakers are usually employed as part of a team. He/she will work with the full time Caretaker or in his absence will report directly to the Operations Manager/Duty Manager. At evenings/weekends you will be paid for a minimum of 4 hours work. If no public transport available, taxis (Edinburgh area) will be reimbursed after midnight.

How to apply: Send an email explaining why you think you would be suitable for this role.

Email: communications@greyfrairskirk.com

Landscape Assistant

OVERVIEW OF THE POST

As a key support to the Facilities Manager and Senior Maintenance Assistant, the Maintenance Assistant will engage in a range of tasks connected with the maintenance and upkeep of the site. Allowing the smooth running of the visitor attraction.

INFORMATION ABOUT TEAM

You will form part of the Horticultural Team, lead by the Facilities Manager. The small dedicated growing and landscape team is made up of three, who work to ensure the landscaping and growing cycles are carried out for the site.

SCOPE OF DUTIES
Key Responsibilities, Duties and Objectives

• Undertaking day-to-day landscaping and emenities within the Almond Valley Site including but not limited to:
◦ Mowing, strimming and maintenance of grassed spaces
◦ Maintenance of trees, shrubs and green spaces
◦ Weed-killing (knapsack) in public spaces and pastures
◦ Other minor landscape tasks as required
• Assisting the Produce Grower with horticultural operations as and when needed; such as:
◦ Growing of fruit and vegetables
◦ The flower displays
◦ Both of which may be for the catering side of the business or resale within the onsite shop
• Planting and weeding of the various areas on site
• Litter removal when required
• Demonstrating self motivation, organising, planning and prioritising, along with good time management.
• Undertaking such other reasonable duties as may be required from time to time to ensure the smooth running of the site as required by the Facilities Manager

General

• To provide a visitor focused service at all times ensuring that all work is completed to the highest standards.
• Represent the Company at all times by being smart in appearance and presentable whilst behaving in an appropriate manner in line with our cultural values.
• Be accountable for their own development seeking out opportunities to learn new skills to continuously improve.
• Work in a responsible and safe manner at all times adhering to Health & Safety, safe working practices and Company Policies and Procedures.
• Such other reasonable duties as and when required by your Line Manager.
• The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role.

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Collections Care Officer

Seasonal Retail Assistant

Housekeeper (Glengoyne)

Visitor Experience Leader

Mobile Library Assistant / Driver

Member of the Board of Directors

Chair of the Board of Directors

Coach/Car Park Attendant

Caretaker – Highland Wildlife Park

Castle Operations Manager

Freelance Assistant Caretaker

Landscape Assistant

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