Retail

Vacancy: Key Account Manager

Contract type: Full-time (37.5 hours per week), Permanent
Location: Leith, Hybrid
Salary: £32,792.13
Line Manager: Managing Director/Sales Director

At Bookspeed we’re on a mission to put more books into the world, and we’re looking for a Key Account Manager to help us do that.

We are a fun, creative, customer-focused books wholesaler, curating and supplying gorgeous book ranges for an exciting mix of retailers. Our customers include quirky owner-led boutiques and well-known brands, such as Oliver Bonas and Moonpig, as well as independent farm shops, garden centres and many of the UK’s leading heritage sites and attractions, such as the National Trust and the Natural History Museum.

We also work hard to make Bookspeed the best place to work, placing an emphasis on wellbeing, inclusion, flexible working and fun.

The role:

Bookspeed has bold plans to expand our customer base, and we’re constantly moving forward. We are looking for a driven, customer-focused Key Account Manager to help make that happen.

In this role, you’ll manage and grow a portfolio of medium-sized accounts that contribute significantly to our growth. You’ll build strong relationships, deliver tailored product ranges, and bring Bookspeed’s unique offering to life for each customer. You’ll report directly to the Managing/Sales Director, collaborate closely with the wider Sales team, and be supported by the Sales Support team—allowing you to focus on what matters most: delivering exceptional customer experiences and driving growth.

What you will be doing:

– Manage key customer relationships, ensuring long-term satisfaction
– Build bespoke product ranges that meet individual customer needs
– Identify new opportunities and convert leads into loyal customers
– Conduct regular business reviews to ensure continued growth and profitability
– Collaborate with internal teams
– Contribute to strategic business development projects

What we’re looking for:

– Enthusiasm for sales and a proactive, self-starting attitude
– Previous B2B sales experience (preferably account management)
– Strong communication and negotiation skills
– Confidence in managing relationships and working with data
– Willingness to travel for trade shows and occasional customer visits
– A friendly phone manner and the ability to build rapport quickly
– Understanding of GDPR and handling data responsibly

In return:

– £32,792.13 gross per annum
– Annual sales bonus
– Flexible working options
– Access to our staff benefits platform and salary sacrifice schemes
– Employee Assistance Programme (EAP) for wellbeing support
– Monthly perks like pizza, yoga, and much more!

Working pattern:

This is a permanent, full-time position (37.5 hours per week) with the option for hybrid working.

How to apply:

Please submit an online application OR send a copy of your CV with a brief covering note to recruitment@bookspeed.com by 25th July.

We believe diverse workforces make successful working environments, but research has shown that some people from under-represented backgrounds won’t apply for jobs if they feel they don’t tick every box. If you think that might be you and you’d like to work for us, we encourage you to apply.

We want to make applying for our vacancies accessible to all. If you need support to complete your application, please email with your request to recruitment@bookspeed.com.