Full Time

Managing Director

Lead Scotland’s Oldest Working Distillery into its Next Chapter!

The Glenturret is one of Scotland’s most distinguished luxury whisky brands. With a rich heritage dating back to 1763, an award-winning single malt whisky portfolio, a world-class visitor experience, luxury accommodation, and Scotland’s only two Michelin-starred restaurant, The Glenturret is uniquely positioned at the intersection of craftsmanship, hospitality, luxury, and international growth.

We are seeking an accomplished Managing Director to lead our business through its next phase of development, ensuring our reputation for excellence continues to grow across domestic and international markets.

This is an outstanding opportunity for a financially astute, commercially insightful and inspiring leader to shape the future of an iconic Scottish brand while preserving the authenticity, heritage, and quality that define The Glenturret.

The Role
Reporting to the Board, the Managing Director will have overall responsibility for the strategic, operational, and financial performance of The Glenturret. You will lead a talented executive team and work closely with colleagues and stakeholders to deliver sustainable growth across whisky production, global brand development, hospitality, retail, and tourism operations.

Key responsibilities include:
• Developing and executing the long-term strategic vision for The Glenturret, while steering the business towards its strategic objectives and overseeing day-to-day operations.
• Maintaining a strong focus on growth, efficiency, and long-term success, ensuring that every department aligns with the company’s vision.
• Strengthening the premium and luxury positioning of The Glenturret brand globally.
• Providing leadership across commercial performance, including sales, marketing, tourism, retail, operations, and finance.
• Ensuring excellence across whisky production, visitor experience, accommodation, dining, and customer service.
• Maintaining regular engagement with the Board through scheduled meetings, providing updates and reporting on all key matters relating to The Glenturret, including financial performance.
• Building and maintaining strong relationships with distributors, customers, industry partners, and key stakeholders.
• Overseeing the company’s financial performance, investments and business ventures, while identifying opportunities to enhance operations, drive growth and expand market presence.
• Encouraging innovation while safeguarding the heritage and authenticity of the brand.
• Creating a positive, inclusive and high-performing culture where people can thrive, develop, feel valued, and contribute their best work.
• Ensuring robust governance, compliance, risk management, and health & safety standards, while embedding company policies, legal requirements, and ethical business practices throughout the organisation and ensuring they are consistently understood and followed.

About You
We are seeking an experienced and engaging leader with the strategic vision, commercial insight, and people-centred leadership style needed to inspire teams, elevate guest experiences, and grow an iconic luxury brand.

You will bring:
Essential Experience:
• Significant senior leadership experience within a diverse, operationally complex business, at Managing Director, CEO, General Manager, or equivalent level.
• Experience within premium spirits, whisky, wine, hospitality, luxury retail, tourism, FMCG, or lifestyle brands.
• A proven track record of delivering change, commercial growth and business transformation.
• Experience leading multidisciplinary teams within a consumer-facing business and developing senior leaders.
• Strong financial and operational management capability, with a sound understanding of corporate finance, performance measures, corporate law, and management best practices.
• Demonstrable success in developing premium or luxury brands.
• Experience engaging with Boards, investors, and senior stakeholders.
• An engaging and authentic leadership style that inspires people, promotes inclusion, and builds alignment, collaboration, accountability, and trust.
• Outstanding communication and relationship-building skills.
• A commitment to fostering a culture where diversity of thought, background, and experience is valued.

Desirable Experience:
• Understanding of international distribution and export markets.
• Network within the Scotch whisky industry.
• Experience managing complex visitor attractions or hospitality operations.

What We Offer
• The opportunity to lead one of Scotland’s most prestigious luxury brands.
• A distinctive business encompassing whisky, hospitality, tourism, and fine dining.
• Competitive executive reward package.
• The chance to shape the future of an internationally recognised business while protecting its remarkable heritage.

Apply
If you are an inspiring leader with the vision, commercial expertise, and passion to build on The Glenturret’s success, we would be delighted to hear from you.

To apply, please submit your CV and a covering letter outlining your suitability for the role to recruitment@theglenturret.com.

Closing date for applications is Sunday 23rd August 2026.

Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

The Glenturret Distillery is committed to creating an inclusive workplace where diversity is valued and everyone is treated with dignity and respect. Applications are welcomed from all suitably qualified candidates.

Project Management and Governance Manager

As a Project Management and Governance Manager in the Glasgow Life Events team, you’ll be a part of an established team, reporting to the Senior Events Manager.
The purpose of the role is to lead the day-to-day financial management of the citywide events subvention process in relation to the provision of event funding. In addition, you will have responsibility for the management of a strong governance framework including robust financial management, administration and corporate reporting.
The role provides essential oversight of governance, compliance, financial processes, and administrative systems, supporting the Head of Events, Senior Events Manager and wider team to operate efficiently and in line with city and Glasgow Life policies and procedures.
• Work in close collaboration with the Head of Events and Senior Events Manager to manage existing governance frameworks, policies, and procedures that support the city-wide events subvention process and the Glasgow Events Board.
• Responsible for the day-to-day financial administration of key spreadsheets that are required for ongoing governance and monitoring of subvention funds including reconciliations, projections and future forecasts ensuring accurate and timely information is produced for decision making and compliance.
• Coordinate internal audit activity, compliance and risk management reporting relating to events.
• Provide project management and governance advice and guidance to wider events team ensuring consistent application of agreed processes and procedures, provide high quality analysis, briefings, and reports to support strategic planning and decision making including management of corporate reporting and event evaluation.
• Work with events team to maintain an ongoing system of knowledge transfer, lessons learned and information management to support continuous improvement
Who you are
We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
We’re looking for:
• Experience of successful project delivery within a major sports or cultural events environment.

• Proven project and budget management experience – able to initiate and lead the overall development and ongoing project management of a number of events/ projects simultaneously

• Experience with project governance methodologies and their application in an Event environment including experience of using project governance and management tools and software.

• Experience and ability to communicate and work in partnership with multiple stakeholders to understand expectations and be able to deliver against agreed service levels.

• Excellent people and communication skills.

Pension
Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit – https://www.glasgow.gov.uk/jobevaluation.
What’s next
To get started, complete our short application form. In this, you’ll fill out:
• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”
Use the Person Specification in the Job Attachments section to guide your answers.
Important Dates:
The closing date for this job is 11.59pm on 23rd Aug. Interviews are provisionally scheduled for week commencing 31st August.
Who We Are
Our Events service makes Glasgow a world-class stage. As the city’s strategic lead for events, we attract, create, and grow major cultural and sporting moments — from much-loved annual fixtures like the Merchant City Festival, Glasgow Mela, Aye Write Book Festival, Glasgow’s winter events and the World Pipe Band Championships, to global spectacles such as the 2023 UCI Cycling World Championships, the 2024 World Athletics Indoors and the 2026 Commonwealth Games. Planning is also underway for future milestones, including UEFA EURO 2028.

Our team are the initial point of contact for events coming to the city. This includes working with local, national and international partners to maximise the economic, marketing and social benefits of events to the city. We aim to position and promote Glasgow as a world-leading event destination boosting the city’s tourism profile, while driving positive impacts and legacies for local communities.

Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

Ready to apply?
Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

To apply for this vacancy online please visit https://myjobscotland.gov.uk/councils/glasgow/glasgow-life.
Closing date is 11.59pm on Sunday 23rd August 2026

Information is available in alternative formats, on request.

Provenance Researcher – Human Remains Collection (24 Mths FTC)

Surgeons’ Hall Museum holds a complex medical human remains collection, one of the largest and most significant of its kind in the world. Much of the collection was acquired before modern standards of consent and documentation, and the records that survive were shaped around pathology, diagnosis and the interests of those who assembled the collection rather than the individuals represented within it.

This two year project will improve what the Museum knows about this collection, including the people in it. Working through historic catalogues, medical case notes, College and Museum minutes and archival records, you will investigate origins, acquisition contexts and life histories of these people, and integrate your findings into the Museum’s Collections Management System. Your research will inform catalogue records, future interpretation and displays, published listings, and the Museum’s preparedness for any future return of collections.

In March 2026, the College’s Trustees approved a new Human Remains in Collections Policy, developed with an expert panel drawn from across the UK and Ireland, committing the Museum to provenance research, transparency, community engagement and readiness for return. This post directly supports the work to put this policy into practice.

You will report to the Curator and be supported by the Museum’s Provenance Research Working Group, which brings together colleagues from collections, conservation, archives, learning and senior leadership, including a specialist Human Remains Conservator. This work involves sustained engagement with sensitive and sometimes distressing material, and supervision, peer support and training are built into the post.

In the final six months you will work on site with three Scottish university medical collections in Edinburgh, Glasgow and Aberdeen, reviewing and enhancing their documentation, and will offer short consultancy visits to smaller Scottish museums holding human remains. The project concludes with a publication and a national conference at Surgeons’ Hall, sharing the methods and findings across the sector.

The role is based in Edinburgh, with travel to partner institutions in the final phase. Reasonable travel and accommodation costs are met by the project.

Digital and IT Project Analyst (Fixed Term) – 6 months

About us

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature.

How you’ll contribute to our mission

Undertake project and programme analysis activities related to the delivery of digital and IT projects in support of the Royal Zoological Society of Scotland’s (RZSS) vision and mission.

This is a Fixed term, Full time role (37.5 hours per week usually Monday – Friday), expected to last for 6mnths, will be based at Edinburgh Zoo but includes some travel to Highland Wildlife Park

Some of the things you’ll do:

Assists and contributes to the delivery of digital and IT projects, being primarily focused on a programme of works and projects to migrate the charity to the cloud
Liaises with staff in department teams to understand their current processes and operations, and delivers solutions in line with the projects/programmes required outcomes and success criteria

Conducts analysis of existing processes and user requirements using various techniques including workshops, 1-2-1 interviews, and surveys from business stakeholders to define the scope and use cases for the cloud migration programme

Contributes to the preparation, co-ordination and execution of cloud migration project tasks

Monitors progress and outcomes of key project/programme processes, reporting success and failures promptly to stakeholders

May act as the primary point of contact for internal queries related to projects/programmes being undertaken

What we’re looking for:

Degree level or equivalent level IT qualification or experience
Understanding and co-ordination of activities to define and monitor project/programme scope
Strong analytical and problem-solving skills
Effective communication skills and ability to collaborate with colleagues throughout RZSS and with third party partners and suppliers
Accuracy and excellent attention to detail with a structured approach to tasks
Previous experience of project delivery in a large organisation, across multiple disciplines and departments
Experience using Microsoft office 365 (Outlook, Word, Excel)

What you’ll get in return:

Starting salary between £25,867 to £26,514 per annum (offer based on experience)
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications, as soon as possible.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check. The Royal Zoological Society of Scotland is an equal opportunities employer.

Development Officer

We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Development Officer to join our Development team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
This post is supported by Museum Galleries Scotland Museums Futures Programme.
What you need to know
Hours: 35 hours per week.
Contract type: Fixed term until 31 August 2028
Location: Hybrid. You will spend part of your week at home, and part of your week in one of our offices.
What you’ll do
As a Development Officer you will plan and deliver the Museums Membership programme. You’ll be a part of an established and ambitious Development team, reporting to the Senior Individual Giving Officer.
As you build a sustainable membership income stream, you will work closely with a variety of stakeholders to develop engaging communications and events which connect members to Glasgow Life Museums.
You will work with the Senior Individual Giving Officer to achieve ambitious growth targets, trialling new acquisition processes and delivering an engaging membership offer which highlights the values of Glasgow Life Museums.
Who you are
We’re looking for:
• A results driven fundraising professional with an interest in museums and the cultural sector
• An enthusiastic and creative approach to membership stewardship and acquisition with experience of writing engaging and impactful supporter communications and planning donor or member events
• Excellent project management skills with experience of creating and managing an Individual Giving or membership programme

Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.
When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:
Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit – https://www.glasgow.gov.uk/jobevaluation.
What’s next
To get started, complete our short application form. In this, you’ll fill out:
• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”
Use the Person Specification in the Job Attachments section to guide your answers.
Important Dates:
The closing date for this job is 11.59pm on 23 August 2026. Interviews are provisionally scheduled for week commencing 31 August.
Who We Are
Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Marketing, Retail, they deliver the behind-the-scenes work that powers everything we do. Whether it’s shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income—this team makes it happen.

Our Museums service, managed by Glasgow Life on behalf of the community, cares for thousands of years of history. We take care of the city’s museum and library special collections, its archives, and operate award-winning museums, keeping them safe for future generations. We run talks, tours, workshops, and events, so people can explore and enjoy the collections. By connecting people with the city’s stories, our museums continue to enrich the lives of local people and visitors. Read more here – https://www.glasgowlife.org.uk/museums

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

Ready to apply?
Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

Assistant Curator, European and Scottish Art

Full-time and Permanent
Salary £32,171 – £35,093 per annum
Plus generous benefits package
Hybrid / flexible working

About the role

We’re excited to offer a permanent opportunity within our Collection & Research department. We’re looking for a highly motivated, well-organised and collaborative individual who is passionate about engaging our visitors with art, to support our curatorial team in delivering a range of activities.

Are you a champion of European and Scottish art with a particular interest in the largely pre-1900 collection displayed in the National at the Mound in Edinburgh? Do you have experience of supporting curators in a gallery or museum environment, or with an art or heritage collection? Are you a good communicator and committed to promoting equity, diversity, accessibility and inclusion? If so, we’d love to hear from you.

You must be forward-thinking, detail-oriented, positive and confident in managing your time effectively to meet targets and deadlines. You will also be able to work both independently and collaboratively, while being supported and guided by colleagues in the curatorial team.

This is a great opportunity to develop your skills and gain experience across a range of curatorial activities, particularly in display maintenance, provenance research and audience engagement. You’ll assist with several aspects of work carried out by the European and Scottish Art curators. You’ll also undertake research into the National Galleries of Scotland’s art collection, with a particular focus on spoliation-related provenance and collection audit and review, and will respond to enquiries about the collection.

In addition, you will help to maintain existing collection displays, document future display plans and support our acquisitions and loans processes, as well as the department’s contributions to our transformative capital project: The Art Works. The role includes developing and sharing information about European and Scottish art with our focus audiences, including giving in-gallery talks and tours across the collection and writing digital interpretation.

The difference you’ll make
Reporting to the head of the team, you will:
-Support colleagues in the European and Scottish Art team with various aspects of curatorial work.
-Assist with due diligence provenance research and collection audit and review programmes, in collaboration with Curatorial and Collections Access & Care colleagues.
-Work closely with colleagues within the team, department and wider organisation in the maintenance and delivery of displays and overall audience offer, especially but not exclusively at the National, including the new Scottish galleries. This includes supporting colleagues to implement artwork changes within collection displays.
-Share information on the collection with our audiences and partners, including answering research enquiries about the collection and facilitating access to items in store.
-Undertake directed research into the collection and potential acquisitions.
-Create and update collection records and future display lists on Axiell, our Collections Management system and support curatorial reporting and evaluation activity.
-Write accessible and engaging in-gallery and online interpretation about the collection for our focus audiences, in line with our organisational strategy and interpretation framework.

Who we are looking for
To succeed in this role, you’ll need the following range of knowledge, skills, and experience:
-A degree or equivalent in art history or a related subject.
-Knowledge and enthusiasm for a subject area relevant to the National Galleries of Scotland’s European and Scottish Art collection displayed at the National (largely 1300─1900, although the Scottish rooms extend to 1945).
-Some experience of provenance research.
-Relevant professional experience of working in a gallery or museum environment and/or evidence of relevant professional experience working with art/heritage collections.
-An enthusiastic, ‘can-do’ approach with the ability to take initiative and contribute to a positive working culture.
-Excellent written and verbal communication skills.
-Strong organisational and administrative skills, including an ability to prioritise effectively and work accurately without close supervision, and in alignment with our strategy.
-Ability to work as part of a team and develop and maintain effective working relations with a broad range of people and teams, internally and externally.
-A demonstrable commitment to supporting the organisation’s aim to embed equity, diversity, accessibility and inclusion in all areas of our work.
-Proficient IT skills particularly Microsoft Office 365.

It would also be great if you have:
-Working knowledge of Axiell Collections or another collections management system.
-Knowledge of a second, ideally European, language.
-Some knowledge or experience of Scottish art (1600─1945).

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Friday, 21 August 2026.

Events and Experiences Co-ordinator (Fixed Term – 6 months)

About us

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved.

Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature.

This is a fixed-term position, starting in September 2026 – March 2027 to help support on a range of exciting events.

The role

To develop and organise a diverse portfolio of events and administer an engaging and innovative package of commercial RZSS Edinburgh Zoo experiences.

Ensure commercial events and experiences are efficiently administered, monitored, evaluated & that they fit with the RZSS vision and mission.

Some of the things you’ll do:

Support and administer Edinburgh Zoo commercial events and experience programme, e.g. managing/delivering sections of larger events such as Edinburgh Zoo’s Giant Lanterns and other seasonal events for Halloween, Christmas and Valentines Day.

Work collaboratively with the Events and Experiences team and wider departments to oversee the install, maintenance and de-rig of the Giant Lanterns event.

Event duty management, including evenings and weekends.

Provide first-class customer service by ensuring our customers receive a personal, knowledgeable and positive level of service on a daily basis.

Report on and manage sales for the Giant Lantern of China event.

Collaborate with other teams to ensure the best possible visitor experience in respect of events & experiences, in line with best practice and agreed standards, conveying RZSS key conservation messages to enhance experience and sales, e.g. contract caterer, Living Collections and with the admissions/retail, marketing, IT and digital teams in respect of the sales and promotion of events & experiences.

Responsible for monitoring and evaluating visitor feedback on experiences and commercial events, including monitoring budgets (meeting targets) and delivering accurate report on event progress as directed.

Working alongside the Events & Experiences Manager to develop and deliver new and innovative commercial events, e.g. thinking commercially to maximise events & experiences sales opportunities – adapting to seasonal changes and changes in visitor behaviour/profile.

Liaise with colleagues across RZSS to ensure they, and your team, are kept informed of any potential impacts on their, and your, areas of responsibility about event & experience activities & projects, e.g. Highland Wildlife Park to ensure experiences booking procedures are coordinated and consistent.

What we’re looking for:

Good achievement at Higher Grade level (including English and Mathematics) or equivalent.
Accurate numerical reasoning skills and attention to detail.
Engaging customers empathetically to link or upsell our products.
Good working knowledge of microsoft office (outlook, word, excel and other IT packages/systems).
Assertive communicator, confident in dealing with queries from internal and external sources.
Experience in event coordination
Experience of working with minimal supervision, demonstrating good organisational and planning skills
Experience of working in a customer service environment
Experience of providing first class customer care and service, including dealing with customer queries

What you’ll get in return:

Starting salary of £25,867 to £26,514 per annum, based on experience

37.5 working week (may require some evening/ weekend working on occasion)

34 days annual leave (per annum)

Discount in both retail/catering

Access to a healthcare plan

Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice

Employer contributory pension scheme

You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check/PVG Check

Interested candidates are therefore encouraged to submit applications ASAP

RZSS is an equal opportunities employer.? Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Visitor Experience Supervisor Retail

Thank you for your interest in the post of Visitor Experience Supervisor Retail with Historic Environment Scotland, based at Stirling Castle.
This is a fixed term position for 18 months.
As Visitor Experience Supervisor, you will support the team to promote our various products to our many visitors, as well as ensuring fantastic visitor experiences.

Restaurant Manager

The Mackintosh Tearooms is the home of the original Willow Tea Rooms Building at 217 Sauchiehall Street. It was first opened by Miss Cranston in 1903 and designed by Charles Rennie Mackintosh in collaboration with his wife, Margaret Macdonald. Following a detailed restoration project in 2018, the building is now back to its former glory as a unique tearoom over three floors. It now includes additional events spaces, an exhibition and a gift shop.

PURPOSE OF THE ROLE

The Restaurant Manager is responsible for the day-to-day leadership and operational delivery of the Food & Beverage operation at Mackintosh Tearooms, including the historic tearooms, hospitality, private dining and events.

As a key member of the property management team, you will lead one of the National Trust for Scotland’s flagship hospitality operations, managing multiple Food & Beverage business streams and leading a multidisciplinary team to deliver exceptional visitor experiences, strong commercial performance and the highest standards of operational excellence.

The role has direct responsibility for the leadership and development of the Head Chef, the Visitor Services Supervisor (Food & Beverage) and the Visitor Services Supervisor (Bookings & Events), ensuring all areas of the operation work together to deliver an exceptional visitor experience.

This is a highly operational, hands-on leadership role. You will spend the majority of your working time within the operation, leading service, supporting colleagues and ensuring consistently high standards are maintained across all Food & Beverage areas.

Working closely with the Operations Manager, the Head Chef and the National Food & Beverage Team, you will develop, implement and continuously improve the Food & Beverage offer, ensuring Mackintosh Tearooms maintains its reputation as a leading visitor destination.

The role requires flexibility to meet the needs of the business and includes regular evening, weekend and public holiday working, together with Duty Manager responsibilities as required.

KEY RESPONSIBILITIES & ACCOUNTABILITIES
• Take overall responsibility for the day-to-day management and operational delivery of the Food & Beverage operation at Mackintosh Tearooms.
• Provide visible, hands-on leadership throughout service, supporting colleagues and ensuring consistently high standards that deliver an exceptional visitor experience across all Food & Beverage areas.
• Provide direct line management, leadership and development to the Head Chef, the Visitor Services Supervisor (Food & Beverage) and the Visitor Services Supervisor (Bookings & Events), ensuring they are supported to lead their teams and deliver exceptional operational, commercial and visitor outcomes.
• Lead, motivate and develop colleagues and volunteers, creating a positive, high-performing culture where teams feel empowered, supported and accountable.
• Deliver agreed commercial objectives, including revenue, profitability, labour, stock, waste and cost control.
• Ensure consistently high standards of food, beverage, service, presentation and cleanliness across all Food & Beverage operations.
• Work collaboratively with the Head Chef, the Operations Manager and the National Food & Beverage Team to develop, implement and continuously improve the Food & Beverage offer, ensuring it meets visitor expectations and commercial objectives.
• Take overall responsibility for Food Safety, Health & Safety, allergen management, licensing and statutory compliance within the Food & Beverage operation.
• Act as Duty Manager and Key Holder, taking responsibility for the safe and effective operation of the property when required.
• Build strong working relationships across the property to support a seamless visitor experience and contribute to the wider success of Mackintosh Tearooms.
• Support the promotion of National Trust for Scotland membership and wider commercial opportunities.
• Ensure financial controls, cash handling and departmental procedures are followed in line with Trust policies.
• Prepare departmental rotas and payroll information, ensuring appropriate staffing levels to meet operational and commercial requirements.
• Undertake any other duties reasonably required within the scope of the role.

DEPARTMENT SPECIFIC – FOOD & BEVERAGE

• Collect and submit departmental payroll information, ensuring accuracy and compliance with National Trust for Scotland procedures.
• Manage stock, purchasing and inventory in line with agreed budgets and Trust procedures.
• Monitor departmental performance, identifying opportunities to improve productivity, profitability and the visitor experience.
• Work collaboratively with the Operations Manager, the Head Chef and the National Food & Beverage Team to develop, implement and continuously improve the Food & Beverage offer.
• Ensure the Food & Beverage operation complies with all Food Safety, Health & Safety, environmental and licensing legislation.
• Ensure the Food Safety Management System is fully implemented and maintained, carrying out regular audits and taking prompt action where improvements are identified.
• Ensure colleagues receive the training, coaching and support required to work safely, confidently and in line with National Trust for Scotland standards.
• Support the successful planning and delivery of hospitality functions, private dining and events.
• Undertake any other duties reasonably required within the scope of the role.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
• Hospitality qualification or equivalent management experience.
• Intermediate Food Hygiene Certificate (or willingness to obtain).
Desirable
• Advanced Food Hygiene qualification.
• Scottish Personal Licence Holder.
• First Aid at Work qualification.
Experience
Essential
• Significant management experience within a high-quality Food & Beverage or hospitality operation.
• Proven experience leading large, multi-disciplinary teams in a fast-paced hospitality environment.
• Experience managing commercial performance, budgets, labour, stock control and financial targets.
• Experience delivering consistently high standards of customer service and visitor experience.
• Experience managing Food Safety, Health & Safety and statutory compliance.
Desirable
• Experience within a heritage attraction, visitor attraction, premium restaurant or hotel environment.
• Experience managing hospitality, private dining and events.
Knowledge & Skills
Essential
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• Strong organisational and planning skills.
• Commercial awareness with the ability to interpret financial information and drive profitability.
• Sound knowledge of Food Safety, allergen management, Health & Safety and licensing legislation.
• Ability to motivate, coach and develop teams to achieve high performance.
• Competent in Microsoft Office and EPOS systems.
Desirable
• Understanding of the National Trust for Scotland and its commitment to delivering outstanding visitor experiences.
• Knowledge of heritage hospitality operations.

Facility Duty Manager

Facility Duty Manager, Renfrewshire, 37 hours, Temporary up to 12 months, Grade 05: £33,029.34- £34,418.42 p.a. (£17.12 -£17.84 per hour)

An exciting opportunity has arisen for a part time temporary Facility Duty Manager (FDM).

Reporting to the Area Manager, you will lead your team of staff in the safe and efficient day to day running of a designated leisure facility. You will assist the Area Manager in achieving performance targets and standards in delivering high quality leisure services which reflect OneRen objectives and customer needs.

This role requires an individual who has experience of supervising/leading large operational teams and who can adapt within a dynamic, working environment while driving day to day operations.

You will require to lead change and development in line with the service redesign and support the Area Manager in the effective administration and assistance on all employee related matters including application of company policies/procedures, particularly key areas such as supporting attendance, health and safety, discipline and grievance, financial reporting, as well as facility plant and maintenance procedures.

If you have relevant experience and the skill set required; strong leadership skills, energy and drive then this would be an ideal opportunity for you.

You may be required to work at any locations across OneRen in accordance with the needs of the business.

We ask all candidates to complete assessments and application materials independently, without the use of AI tools (e.g. ChatGPT or similar), unless otherwise stated.

This ensures a fair and consistent assessment of individual skills, experience, and capabilities.

Work pattern; Week 1: Monday 6.30-14.00, Tuesday 6.30-14.30, Wednesday 6.30-15.00, Thursday 6.30-14.00, Friday 14.00-21.30, Saturday OFF, Sunday OFF

Week 2: Monday 14.00 – 21.30, Tuesday 14.00 – 21.30, Wednesday 15.00-21.30, Thursday OFF Friday OFF Saturday 8.30-16.30, Sunday 8.30-16.30

Closing date: 16 August 2026

Interview date: to be confirmed

The successful candidate will be required to undertake a Basic Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Visitor Assistants

Role profile

As the face of V&A Dundee, our Visitor Assistants facilitate a world-class experience for our visitors, in a safe, secure and accessible environment, supporting our mission to inspire and empower through design.

Working across our galleries, welcome areas and ticketing positions, our Visitor Assistants will put the visitor journey at the heart of everything that they do, creating a positive and memorable experience for all visitors and providing a tailored welcome as they arrive at the museum. They will greet visitors proactively as they enter our galleries, offering assistance and being present and available to answer queries and share knowledge and stories, developing a deep understanding of our building, objects and exhibits, and speaking confidently and engagingly about these with our visitors. They take pride in the museum’s appearance, see every day through the eyes of a visitor and question everything that does not look, or work perfectly.

Duties and Responsibilities

– To be a confident, proactive, approachable and visitor focused individual, helping visitors to engage with the museum and collections, whilst maintaining a consistent, engaging and professional manner at all times.

– To develop an extensive knowledge of the museum’s layout, exhibitions, activities, and the surrounding local area, to provide tailored service of the highest standard.

– To encourage visitor participation with a broad range of public programmes available at V&A Dundee, such as educational and family activities.

– To be a responsible and visible presence for an area of the museum on a daily basis, actively walking the galleries, carrying out invigilation duties and ensuring the safety and security of the exhibitions, objects and visitors.

– To work comfortably as part of the team, developing an understanding for the importance that each colleague plays in delivering the overall visitor experience, and communicating confidently to ensure this is achieved.

– Ensure that the museum is always presented to the highest standard, carrying out light cleaning, tidying and maintenance duties as required.

– To be security conscious and diligent, ensuring in depth knowledge and co-operation with all museum security procedures.

– To be able to respond quickly and efficiently to all incidents, near misses and emergency and evacuation procedures, by clearing and securing areas when necessary and ensuring the safety of visitors and colleagues by reporting issues through the appropriate channels.

– To promote equality, diversity, and inclusion within the museum, ensuring that visitors and colleagues are treated with respect and dignity, and to actively contribute to developments that support the museum strategy for widening access.

– To be committed to and promote health and safety, ensuring familiarity with all the museum’s health and safety policies and procedures.

– To be always presentable and approachable, wearing the uniform pieces provided whilst in all public areas.

– To attend training courses as required.

– To comply with all the museum’s HR, retail, cash and stock handling procedures.

– To carry out other ad hoc duties, instructions or reasonable requests required by the business by the Management team within the Visitor Operations Department.

Heritage Researcher

Heritage Researcher, Paisley, 35 hours, Permanent, Grade 5: £31,243.97 – £32,557.96 p.a (£17.12 – £17.84 per hour)

We are looking for a skilled and curious Heritage Researcher to support the development of Renfrewshire’s archive service at an exciting moment of transformation. With the archive service preparing to relocate into the transformed Paisley Museum, this is a unique opportunity to help shape how people experience, explore and connect with Renfrewshire’s collections.

Working closely with the Archivist and colleagues across the museum service, you will play an important role in delivering a people-centred archive service that places access, participation and interpretation at its core. Through research, engagement and collections-based activity, you will help uncover and share stories that deepen understanding of Renfrewshire’s rich heritage and strengthen connections between collections and communities.