Full Time

Marketing Manager

Reports To
Head of Hotel & Leisure/ Head of Heritage and Enterprise

Key Internal Relationships
Senior Leadership Team, Visitor Attraction Operations Managers, Heritage, Catering, Retail, Finance, Estates, Learning & Outreach, Travel Trade, Tickets & Bookings, Hotel & Leisure teams.
Who We Are
New Lanark is one of Scotland’s seven UNESCO World Heritage Sites and one of the country’s most significant heritage destinations.

Welcoming visitors from across the world, New Lanark combines an internationally significant industrial heritage landscape with a thriving visitor attraction, education programme, community engagement activity and commercial operation.

Our ambition is to protect and promote New Lanark’s Outstanding Universal Value whilst developing sustainable income streams, partnerships and opportunities that ensure the site remains relevant, accessible and financially resilient for future generations.

What You’ll Achieve
As Marketing Manager, you will shape and deliver creative, commercially focused marketing activity across New Lanark Visitor Attraction and New Lanark Mill Hotel, increasing awareness, visits, bookings and revenue.
You will play a key role in growing direct hotel bookings, improving visitor attraction footfall, promoting weddings and events, supporting major seasonal experiences and strengthening the New Lanark brand through effective digital marketing.
Combining strategic planning with hands-on delivery, you will use campaign insights and performance data to maximise return on investment. Your work will contribute directly to visitor spend, hotel occupancy, event attendance and the long-term sustainability of this internationally significant heritage site.

What You’ll Be Doing
• Develop, lead and deliver a coordinated annual marketing strategy and plan for both the Visitor Attraction and New Lanark Mill Hotel, with clear priorities, budgets and measurable objectives.
• Develop campaigns that increase direct hotel bookings, improve website conversion and reduce reliance on third-party booking channels.
• Plan, manage and evaluate integrated marketing campaigns across digital and traditional channels.
• Create engaging content for social media, websites, email marketing and advertising campaigns.
• Manage all social media platforms, including content planning, community management and reporting.
• Develop and manage Google Ads, Meta Ads and other paid media campaigns.
• Oversee email marketing strategy, database growth and campaign performance.
• Maintain and update website content, event listings and promotional offers.
• Support promotion of key commercial activities, including:
o Seasonal events
o Christmas experiences
o Halloween experiences
o Weddings
o Hotel breaks
o Leisure memberships
o Food and beverage offers
o E-commerce sales
• Coordinate photography, video production and content creation projects.
• Lead media relations activity and prepare press releases.
• Produce promotional materials including brochures, posters, signage and visitor information.
• Monitor digital analytics and campaign performance, reporting on conversion rates, cost per acquisition, return on advertising spend and revenue generated, and recommend improvements.
• Manage marketing budgets and ensure strong return on investment.
• Manage and allocate marketing resources across both operations, balancing seasonal priorities and measuring return on investment.
• Work closely with operational and revenue management teams to identify commercial opportunities, strengthen direct booking performance and support departmental objectives.
• Present marketing updates, performance reports and campaign results to senior leadership and the Board.

Who We’re Looking For
We are looking for a proactive, commercially minded marketer who combines creative thinking with strong analytical skills.
The ideal candidate will be equally comfortable developing strategic plans, creating content, managing advertising campaigns and analysing performance data. They will enjoy working across multiple projects and building strong relationships with colleagues throughout the organisation.
Essential Experience
• Proven experience in a marketing management or senior marketing role.
• A relevant marketing qualification or demonstrable equivalent professional experience.
• Experience managing paid digital advertising campaigns, particularly Google Ads and Meta Ads.
• Experience developing and implementing marketing strategies.
• Experience creating content across multiple channels, including social media, email and websites.
• Experience managing marketing budgets and reporting on ROI.
• Experience using analytics and reporting tools to inform decision-making.
• Experience coordinating external agencies, suppliers and creative partners.
• Experience managing multiple projects and priorities simultaneously.

Essential Skills & Knowledge
• Strong understanding of digital marketing principles and best practice.
• Social media management and content planning.
• Google Ads and Meta Ads campaign management.
• Email marketing and audience segmentation.
• Website content management systems, particularly WordPress.
• SEO and website optimisation.
• Google Analytics (GA4) and Search Console.
• Copywriting and content creation skills.
• Campaign planning, budgeting and performance reporting.
• Graphic design platforms such as Canva.
• Excellent written and verbal communication skills.
• Strong organisational and project management skills.
• Ability to interpret data and make evidence-based recommendations.
Desirable
• Experience within tourism, hospitality, heritage, leisure or visitor attractions.
• Knowledge of UNESCO World Heritage Sites and heritage tourism.
• Photography and videography experience.
• Experience using Mailchimp, Hootsuite, Shopify, Guestline and DigiTickets.
• PR and media relations experience.
• Experience working with travel trade, schools or group travel markets.
• Experience managing e-commerce activity.
Personal Attributes
• Commercially focused and results driven.
• Creative, innovative and full of ideas.
• Passionate about storytelling and audience engagement.
• Self-motivated with the ability to work independently.
• Strong relationship builder and team player.
• Confident communicator with colleagues, suppliers and stakeholders.
• Organised and able to manage competing priorities.
• Adaptable and comfortable working in a fast-paced environment.
• Enthusiastic about heritage, tourism and destination marketing.
• Curious and proactive, with a willingness to spend time on site understanding the visitor experience.
• Committed to delivering measurable outcomes that increase visibility, footfall, bookings, spend and income.
Employment Details
• Salary: £37,500 per annum, paid monthly in arrears.
• Hours of work: 37.5 hours per week, normally Monday to Friday.
• Location: New Lanark World Heritage Site, Lanark, South Lanarkshire.
• Working arrangement: Predominantly office-based. Limited home working may be considered by mutual agreement, subject to operational requirements and regular on-site attendance.
• Occasional weekend working is required for key events. By prior agreement, working days may be adjusted or time off in lieu taken for additional hours worked.

Visitor Experience Manager

Inveraray Castle, Argyll Estates

An extraordinary opportunity to shape the future and expand the offering of one of
Scotland’s most iconic and visited historic castles.

About Inveraray Castle and Argyll Estates

Nestled on the shores of Loch Fyne in Argyll, Inveraray Castle has been the ancestral home of the Dukes of Argyll and Clan Campbell since the 18th century and remains their family home today.
A Category A listed Gothic Revival masterpiece, the Castle combines remarkable architecture, historic interiors and centuries of Campbell heritage with a warm and accessible visitor experience.
Argyll Estates extends across approximately 200 km² of Argyll & Bute, encompassing forestry, farming, renewable energy, holiday cottages and a caravan park. It is a progressive working estate, firmly rooted in its history and traditions.

The Opportunity

We are looking for an energetic, capable and commercially minded Visitor Experience Manager to help lead, develop and grow the visitor operation at Inveraray Castle. Working closely with the Duchess of Argyll, as well as the Duke, Factor and wider Estate team, you will take responsibility for the day-to-day visitor operation while helping to identify new opportunities to increase visitor numbers, develop relationships and enhance the Castle’s appeal.

This is a broad, hands-on role encompassing the Castle visitor experience, guiding, shop, tearoom, gardens, marketing and digital activity as well as relationships with tour operators, coach companies, cruise operators and other tourism partners.
We are not necessarily looking for someone who has already held overall responsibility for a major visitor attraction. This could be an excellent next step for an experienced deputy, assistant manager or operational No. 2 who is ready to take on greater responsibility and develop their career.
You will need the confidence to bring forward ideas and find new contacts, whilst being willing to learn new systems, ask for help when you need it and master the practical detail required to keep a busy visitor attraction running successfully. Clear, timely communication with colleagues at every level will be essential to success in this role. You will be expected to keep the right people informed, raise issues when they arise and ask for guidance when needed.

The Team and Culture

Inveraray is a highly collaborative environment where kindness, professionalism and long-term relationships matter. Many members of the team have worked at the Castle for a considerable time and bring invaluable knowledge and experience. Building strong relationships with them will be fundamental to your success.
You must be a genuine team player, comfortable working with colleagues across every
department and at every level of responsibility. There will be times when you lead and others when you support a colleague or simply help get something done.

Key Responsibilities

Visitor Experience and Operations
During the visitor season, from March to October, you will:
• Help lead the day-to-day operation of all visitor areas, including but not limited to
guiding, retail, catering, parking and visitor access.
• Ensure consistently high standards throughout the Castle, gardens, shop and tearoom.
• Help organise, motivate and support a team of approximately 46 people, comprising
around 40 seasonal and six permanent members of staff.
• Work closely and communicate effectively with the Head Guide, Shop and Tearoom
Manager and other colleagues on staffing, programming and service.
• Be visible and accessible throughout the season, dealing calmly and practically with the challenges of a busy seasonal visitor attraction.
• Work with the Marketing Executive to streamline the Castle’s offering both internally
across the Estate and externally to the global visitor market.
• Learn and confidently operate the Castle’s key administrative and operational systems,
including banking, ticketing and web management systems.

Developing the Business

An important part of the role will be helping Inveraray Castle reach new visitors and develop it’s existing relationships.
You will:
• Maintain and develop relationships with existing tour operators, coach companies, cruise operators and tourism partners.
• Research and identify new tour operators and potential partners in the UK and
international markets.
• Identify practical opportunities to increase visitor numbers and revenue, contributing
ideas for exhibitions, programming and improvements to the visitor experience.
• Along with the Marketing Executive, help develop the Castle’s digital presence and
visitor communication.
• Support appropriate awards and accreditation, including organisations such as Visit
Scotland, ASVA and Green Tourism, and help maintain a strong reputation across visitor
review platforms.
• Use visitor information, feedback and commercial data to understand what is working
and where improvements can be made.

We do not expect the successful candidate to arrive with every contact or every answer. We do expect them to have the curiosity and initiative to find them.

People and Leadership

You will:
• Help recruit, train, motivate and retain an excellent seasonal team.
• Support and manage permanent visitor-facing staff throughout the year.
• Prepare rotas and help ensure appropriate staffing throughout the season.
• Provide approachable, collaborative leadership and work constructively with colleagues in the Castle and wider Estate.
• Be prepared to listen, learn and understand how Inveraray works before introducing
change.

Winter Programme and Planning
Between November and March, the focus shifts towards preparation and development for the following season.
You will:
• Learn about the role in its entirety in preparation for the Summer season. This knowledge will be crucial to ensure systems are second nature and accurate when the Castle becomes far busier.
• Recruiting and training for the forthcoming season including a thorough review of the
previous season to identify practical improvements.
• Along with the Marketing Executive analyse data from the previous season to identify
effective use of resource, both in maintaining and growing revenue stream.
• Progress improvements to signage, interpretation, visitor flow and digital systems,
coordinating with Estate colleagues as required.
• Working closely with the Marketing Executive both on the website development and
advertising initiatives for visitor experiences for the forthcoming season. This needs to be incorporated in the six-month programming calendar.
• Develop ideas for exhibitions, programming and new visitor initiatives.
• Maintain momentum and motivation within the permanent team.

Events and Wider Estate

Throughout the year, you will:
• Help oversee smaller events, occasional weddings, filming and private or high-net-worth visits.
• Liaise with external suppliers and contractors as required.
• Work collaboratively with colleagues across Argyll Estates, including the Factor,
conservation and archive specialists and garden and maintenance teams.
• Learn and take sole responsibility for monthly reporting across various data platforms.
• Analysis of visitor numbers, commercial performance and operational matters.
• Work closely with the Duchess on the continued development of the Castle’s visitor
experience and business.

About You

You are likely to have experience in a visitor-facing, tourism, heritage, hospitality, cultural or leisure environment, although we are open-minded about your precise background. You may already be managing a visitor attraction, or you may currently be the person immediately below the senior manager and ready for the next step.

You will bring:
• Experience of working in a busy visitor or customer-facing operation.
• Some experience of supervising, managing or coordinating people.
• Excellent interpersonal skills and the ability to work comfortably with people at every
level.
• Strong organisational skills and close attention to detail.
• Commercial curiosity and an interest in developing visitor numbers and revenue.
• Good working knowledge of Microsoft 365, particularly Excel, together with the
confidence and ability to learn new systems quickly.
• Initiative and the willingness to research, make new contacts and follow opportunities
through.
• Good written and verbal communication skills, with the confidence to share information
clearly, raise concerns promptly and keep colleagues and senior management
appropriately informed.
• Sound judgement and a practical approach to problem-solving.
• Resilience and the ability to remain calm during busy periods.
• An appreciation of the standards appropriate to both a significant heritage destination
and a private family home.
You do not need to arrive knowing everything about heritage tourism or with an established
international network of tour operators. You do need to be keen to learn, confident enough to ask questions and determined to build your knowledge and contacts. You must be ambitious enough to learn on the job and wish to ultimately take sole responsibility of this role.

Above all, we are looking for someone with energy, warmth, initiative and a genuine willingness to become part of the Inveraray team.
In short, this is a unique opportunity to learn from the leading team behind one of
Scotland’s most extraordinary and historical destinations. The team are wishing to “home-grow” a candidate who, in turn, will be expected to thrive and contribute.

Location and Working Pattern
This is a permanent, full-time role based at Inveraray Castle. The Castle operates seasonally and the working pattern reflects this. During the visitor season, flexibility is essential and the role will include weekends and bank holidays.
During open season annual leave would not normally be taken off other than in exceptional circumstances. Days off, during this period, are taken on Tuesday and Wednesday.

A full, clean driving licence and your own suitable transport are essential.
Remuneration and Package
• Competitive salary, commensurate with experience and suitability for the role.
• Estate accommodation provided as part of the package.
• Council tax paid.
• Mobile phone provided and work calls paid.
• 28 days’ annual leave, plus 4 public holidays over Christmas and New Year. Dates are
subject to the requirements of the peak visitor season and pro-rata during the first year
of employment with the leave year running January-December.
• Permanent employment following successful completion of the initial probationary
period.
The Visitor Experience Manager is employed by Argyll Estates and will work particularly closely
and report into the Duchess of Argyll.
How to Apply

This is a rare opportunity for someone who wants to take the next step in their career and become closely involved in the future of one of Scotland’s most distinctive historic visitor attractions.
If you believe you could bring the energy, warmth, initiative and team spirit we are looking for, please send your CV and a covering letter explaining why you would like to join Inveraray Castle
to: katharine@boldnewrecruitment.co.uk

Visitor Assistant & Evening Guide

Hours: Days available will range from 2 – 4 days per week and will include weekend working. Daily shifts will be from 5.5 – 8 hours per day.
Duration: Permanent

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II usually attracts circa 350,000 visitors a year from around the world, and hosts circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as being named Tripadvisor’s No.1 Attraction in the World.

Our Visitor Experience department is now looking for a Visitor Assistant who is enthusiastic, professional, of smart appearance, a can-do attitude, excellent communication skills and has a passion for the delivery of outstanding hospitality and service.

Full training will be given and uniform provided.

As part of our Visitor Experience team you will report to the Visitor Experience Manager. The role is based in our Visitor Centre and on board Britannia, as well as on the outer decks and compound area. The position can be physically demanding as you will be standing throughout the duration of your shift, ready to proactively engage with visitors at all times.

Company benefits include:

10% employer pension contribution, with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension)

33 days pro-rata annual holiday entitlement

Enhanced long service holiday entitlement

Life Assurance

Performance and loyalty payment scheme

Complimentary tickets.

Staff discount in the Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal.

Free car parking for staff.

Responsibilities include:

Performing a concierge role at front of house when required.

Providing a warm welcome and proactive service to visitors at all times.

Interacting with visitors throughout their tour.

Helping visitors use their audio handset.

Assisting with queue management.

Developing and upholding a broad knowledge of the Royal Yacht to share with visitors, most especially when working as a guide at Britannia’s exclusive evening events and private tours.

Work as a guide at Britannia’s exclusive evening events and private tours (£43 per event).

Assist with any other Visitor Assistant duties as required.

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you. To apply, please send your CV and a short covering letter to: recruitment@tryb.co.uk or postal applications to:

Sarah Thomson
Visitor Experience and Environmental Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Development Assistant (Fixed Term)

We believe everyone deserves a great Glasgow life and that starts with the people who work here.
As Development Assistant, you will be joining our ambitious Development team, which generates external funding for important and inspiring projects. Within your role, you will support the delivery of our ambitious giving programmes, providing an excellent experience for donors and members.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know
Hours: 35 hours per week.
Contract type: Fixed term until 1 September 2028
Pay details: The listed salary is for a full-time role, fixed term role
Location: Hybrid. You will spend part of your week at home, and part of your week in one of our offices.

What you’ll do
As Development Assistant, you will be an integral part of the Development team. You will support the delivery of our ambitious giving programmes, managing the administration of key programmes such as Museums Membership and Celtic Rover.
Key duties include
• Supporting the Senior Individual Giving Officer with administrative duties to deliver a programme of membership events and communications across Glasgow Life, including Glasgow Life Museums and Celtic Connections Festival
• First point of contact for donors, managing the fundraising phone line, sorting supporter letters, and compiling fundraising email communications in The Raiser’s Edge database
• Supporting donor stewardship, thanking donors for all gifts, compiling, and sending membership packs
• Processing gifts and memberships through our CRM (The Raiser’s Edge)
• Supporting venues across Glasgow Life implement new fundraising tools such as contactless devices
• Managing event responses, guestlists and welcoming visitors to donor events

We’re looking for
• Experience of working in a donor or customer facing role
• Strong organisation skills, with ability to deal with changing priorities, often at short notice
• Ability to communicate with confidence, delivering a positive experience for donors and members
• Excellent attention to detail, particularly within administrative tasks and financial reporting
• Good knowledge of Microsoft packages including Word, Excel, Outlook and Teams. Experience of using a CRM database (such as The Raiser’s Edge) is desirable but not essential.
Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.

What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:

Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.

Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit – https://www.glasgow.gov.uk/jobevaluation.

What’s next
To get started, complete our short application form. In this, you’ll fill out:
• Work history
• Qualifications/training
• Key questions like “Why are you a good fit for this role?”
Use the Person Specification in the Job Attachments section to guide your answers.

Important Dates:
The closing date for this job is 11.59pm on 18 October Interviews are provisionally scheduled for 28 October.
Who We Are
Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Marketing, Retail, they deliver the behind-the-scenes work that powers everything we do. Whether it’s shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income—this team makes it happen.

Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

Ready to apply?
Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

To apply for this vacancy online please visit https://myjobscotland.gov.uk/councils/glasgow/glasgow-life or https://www.glasgowlife.org.uk/join-our-team

Senior Commercial Operations Manager

We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Senior Commercial Manager to join our Retail team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know
Hours: 35 per week.
Contract type: Fixed Term 3 years until January 2030
Location: Hybrid. You will spend part of your week at home, and part of your week in one of our offices including our head office based in Merchant City which has access to great public transport and discounted parking nearby.

What you’ll do
As a Senior Commercial Operations Manager, you’ll be a part of an established team, reporting to the Head of Commercial and Business Growth. You’ll play an essential role in driving sustainable growth in our retail, catering, and venue hire functions. Your work will make a visible and lasting difference. This could be:
• Forming strategic commercial direction for the critical business units of retail, catering, and venue hire, where customer centricity is a pivotal priority,
• Leading best in class operational standards, objectives, and measurement.
• Bringing an attitude that seeks to constantly improve how the organisation operates commercially.
• Inspiring, leading, and coaching colleagues to deliver shared objectives.
• Aligning commercial priorities with cross functional teams within finance, supply chain, marketing, procurement, driving cross-functional initiatives to achieve shared goals.
Who you are
We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
We’re looking for:
• An astute commercial leader who can both define growth strategy and own the actions linked to operational excellence.
• Experience in leading dynamic and customer orientated teams from sectors such as retail, hospitality, or sales.
Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.
When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.
If you still have questions about the role, please contact us at paul.menzies@glasgowlife.org.uk to arrange an informal chat.

Important Dates:
The closing date for this job is 11.59pm on 25th October. Interviews are provisionally scheduled for week commencing 2nd November.

Who We Are
Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Commercial, Marketing, they deliver the behind-the-scenes work that powers everything we do. Whether it’s shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income—this team makes it happen.

We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

Ready to apply?
Once you apply, add noreply@myjobscotland.gov.uk to your safe sender list so you don’t miss important emails.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

To apply for this vacancy online please visit https://myjobscotland.gov.uk/councils/glasgow/glasgow-life or https://www.glasgowlife.org.uk/join-our-team

Curator (Exhibitions)

Contract Type: Permanent
Grade: FC07
Salary: £34,914.86 – £43,437.09
Hours: 36 per week
Location: Kirkcaldy Galleries (base) – with travel to Dunfermline Carnegie Library and Galleries, St Andrews Museum and Bankhead, Glenrothes
Job Reference: ON000645

We are OnFife and we know how valuable creativity is to our communities. Whether we’re helping people learn or making them laugh – we’re here to bring people together and make them feel good. Our spaces are some of Fife’s favourite places – from historic buildings to mobile libraries, award-winning new destinations to much-loved community hubs. Museums, theatres, galleries, libraries, and archives – we offer them all. We’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a Real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. We have a dedicated training scheme offering professional development opportunities and you can also access our employee discount scheme which offers local and national savings and a range of employee benefits.

The Role

We have an exciting opportunity for a Curator (Exhibitions) to join our team due to a retirement. The post is for 36 hours and is a permanent contract. Your days of working Monday – Friday but will flex to meet the business needs and this will include weekend and evening working.

You’ll work as part of a team to curate & co-curate, install, and evaluate high-quality, relevant, and engaging exhibitions, displays, activities, and resources throughout Fife’s Museums & galleries. Working with local communities, individuals, and organisations to promote and inspire interest in heritage and cultural services.

You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.

You can view the full Job Description on our current vacancies page on our website.

About You

We are looking for a dynamic, innovative and experienced exhibitions curator. You’ll have 3+ years relevant Museums/Gallery exhibition experience with skills including research, loans, collections management & care and design. You’ll have experience interpreting collections for diverse audiences using physical/digital methods. You’ll have collaborative approach to working with community groups and building strong partnerships. And hold degree level qualification in a relevant professional discipline.

You should be willing to have a PVG check this will be paid for by OnFife as part of your induction.

How to Apply

If you would like to find out more information about this role, you can contact Gillian Crumpton, Co-head Cultural Heritage by emailing Gillian.Crumpton@onfife.com.

When you’re ready to apply, please complete our application form and return this along with our completed Equal Opportunities Monitoring Form to hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 12noon on Thursday 5 November 2026.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Bistro and Events Assistant Manager

We are looking for an experienced hospitality professional to join our Bistro and Events team as an Assistant Manager.

Working alongside the Bistro and Events Manager, you will help oversee the day-to-day operation of the Bistro and support the delivery of corporate events. The role includes leading and supporting the Food & Beverage team, maintaining high standards of customer service, assisting with staff training and development, and helping to ensure the Bistro and events spaces operate efficiently and safely.

You will also support event enquiries and client show-arounds, assist with the delivery of events, and deputise for the Bistro and Events Manager when required.

The successful candidate will have experience in a customer-focused food and beverage environment, including supervising a team and delivering food and beverage-led events. We are looking for someone who is confident, approachable, organised and professional, with excellent communication and customer service skills.

Performance Team Leader

OI PEASANTS. YES, YOU.

THE EDINBURGH DUNGEON IS RECRUITING…

Fancy a starring role as a Performance Team Leader here at Edinburgh Dungeon, orchestrating outrageous behaviour, questionable decisions and a truly inhospitable atmosphere? Excellent. You sound unwell enough already.

Reporting to the Performance Manager, you’ll help lead the efficient operational and artistic running of the Performance Department, ensuring exceptionally high theatrical standards and delivering the uniquely horrible (yet unforgettable) experiences our guests have come to expect.

You’ll lead by example as part of our cast, supporting performers to bring our shows to life every day. From coaching performance techniques and character development to costume presentation, make-up and prop use, you’ll help maintain the high standards that keep our guests screaming for more.

You’ll also support the recruitment and audition process, help onboard and develop new performers, coordinate departmental meetings and provide ongoing coaching and feedback to ensure every member of the cast is performing at their best. In the absence of the Performance Manager, you’ll act as a key point of contact for the department, helping to keep the show running smoothly both on and off stage.

This is a full-time permanent role, working any 5 days from 7, including a fair share of weekends and bank holidays as required.

Does this sound like it could be you? The cell doors are open and ready to welcome you…

Qualifications & Experience
*Previous Team Leader, supervisory or duty management experience (desirable)
*Experience performing in front of live audiences or working within a theatre, entertainment, visitor attraction or similar environment
*The ability to coach, support and develop performers to achieve high standards
*The ability to self-manage, prioritise tasks and remain calm under pressure
*Strong communication and interpersonal skills
*Experience building positive working relationships with colleagues and guests
*Confidence making day-to-day decisions and resolving issues effectively
*A passion for delivering exceptional guest experiences
*An understanding of live performance and the confidence to lead by example on stage

Benefits
*Monthly bonus based on guest satisfaction
*Merlin Magic Pass: Free access to all our attractions worldwide for you, your friends, and family.
*25% discount in our retail shops and restaurants.
*40% off LEGO online.
*Enjoy the Ride Pass: Giving you and 5 others a Merlin Annual Pass (Gold edition).
*Access to an exclusive employee discount website and much more

Director of Operations & Commercial

The National Centre for Music (NCM) are now recruiting for a Director of Operations & Commercial.

We are seeking an individual who can lead on finely-tuned operational planning, ensure our home is safe and welcoming for all, help us deliver a customer experience that keeps people coming back for more, and configure commercial activities that drive revenue. Together these elements will strengthen our ability to deliver on our artistic and charitable mission for the long-term.

You will work very closely with other senior colleagues to plan and implement effective systems, prepare for operations and manage the transition to running a 7-day-a-week public venue. This will be over four key phases: planning and recruitment; mobilisation; launch year; ‘normal running’.

You will be pivotal in the development of a trading subsidiary and its associated activities and revenue streams; be the key relationship holder with a Food & Beverage provider; and the mastermind behind how the day-to-day functions of our site develop (both inside and outside) – including building our venue management systems, health and safety protocols, and all compliance.

The closing date is 12 noon on Wednesday 28 October

Area Manager

We are seeking an enthusiastic and experienced Area Manager to lead and support operations across our visitor attraction venues. This is an exciting opportunity to play a key role in delivering exceptional visitor experiences, driving operational performance, and leading high-performing teams.

Working collaboratively with colleagues and stakeholders, you will ensure the effective day-to-day management of attractions, maintaining high standards of customer service, safety, and commercial performance while supporting the strategic objectives of OneRen.

Night Porter

Hours: 32-hour contract, shifts will vary to be 10pm – 6am/11pm-7am
Duration: Permanent

The Royal Yacht Britannia, voted as the World’s No. 1 Attraction (Tripadvisor), is a five-star visitor attraction and exclusive evening events venue in Edinburgh. The onboard crew are committed to delivering the same standards of excellence that were expected when Britannia was in service.

Fingal, a former Northern Lighthouse Board tender, is permanently berthed on Leith’s vibrant waterfront and has been transformed into a five-star luxury floating hotel, restaurant, bar and events venue.

Events
Join our elite Events department, which hosts exclusive and elegant evening dinner and drinks receptions on board Britannia and Fingal Hotel. We are looking for a Night Porter to join our warm and professional team, working after events have finished, you will reset the ships’ dining areas to an exceptional standard, ensuring they are ready to welcome guests the following day.

Key responsibilities:

• Take pride in transforming our dining and service areas after each event, leaving every space beautifully presented and ready to welcome colleagues and guests the following day.

• Bring each venue back to life by arranging tables, chairs and service equipment to the required layout, creating a seamless, walk-in-ready start for the next day’s team.

Who We’re Looking For:

• Experience in front-of-house or luxury hospitality would be an advantage, giving you a strong understanding of the exceptional standards our guests expect.

• You will be confident working independently and taking ownership of ensuring every area is ready for the day ahead.

• You will enjoy the independence of night work and be comfortable working the regular 10pm–6am /11pm-7pmshift.

Successful candidates will have:

• A positive, enthusiastic approach

• A flexible, can-do attitude

• Clear, professional communication skills

• A passion for exceptional guest care

• Confidence working independently

• The ability to follow instructions accurately

Company benefits include:

• 6.6 weeks / 33 days pro-rata annual leave

• Staff discounts in the Shop, Royal Deck Tearoom at Britannia and The Lighthouse Restaurant & Bar and overnight stays aboard Fingal

• Uniform provided

• Convenient access via public transport links

• Complimentary tickets to Britannia each year of employment

• Up to £1,000 referral bonus through our Recommend a Colleague Scheme

• Up to 1 week / 5 days pro-rata additional long service annual leave

• Options to buy and sell annual leave

• Generous company pension (10% employer contribution, rising to up to 20% with employee contribution)

• Cycle to Work Scheme

• Employee Assistance Programme

• Training and development from day one

• Life assurance

• Employee events and celebrations

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you. Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Night Porter to: recruitment@tryb.co.uk

No agencies please. We appreciate your interest in joining our team. Due to the high volume of applications, successful candidates will be contacted directly by email.

Closing date: 6 November 2026

We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Learning & Community Officer

Who we are

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Our 2030 strategy includes three ambitious pledges: to reverse the decline of 50 species; to create deeper connections with nature for more than one million people; and to enable more than 100 communities to better connect with nature.

Who are Discovery and Learning

We spark curiosity, create connection and inspire action. Through learning, experiences, community partnerships, interpretation, volunteering and engagement, we bring people closer to nature, science and the incredible work happening across RZSS.

We believe a great experience can do more than teach someone something new. It can make them stop, wonder, care and see the natural world differently. That is what drives us.

We are a creative, ambitious and passionate team, always looking for new ways to reach people, open doors and help more people feel that nature is for them.

The senior community and learning role

Love people, learning and nature? This could be the role for you.

You’ll help shape and deliver the Discovery and Learning programme at Highland Wildlife Park, connecting schools, communities and volunteers with the amazing world of wildlife and conservation. You’ll lead a small, passionate team, build strong partnerships and create experiences that spark curiosity, inspire connection and leave people wanting to know more.

It’s a hands-on role with real scope to bring your ideas to life and help shape the future of learning and engagement at the Park.

The Role

To act as first point of contact for audiences and stakeholders joining the park community and learning programmes
To contribute to, develop and deliver the activity and evaluation plan for Discovery, community and Learning programmes
To line manage the Discovery and learning officers and discovery rangers at the park and their day-to-day operations ensuring the programmes and engagement provides first-class visitor experience
Some of the things you’ll be doing

First point of contact for the community and learning programmes
Support, develop and deliver the HWP volunteer programme
Collaborate in the development of the discovery and learning programme
Work with the Discovery and Learning Programme Manager to liaise with appropriate education bodies to ensure the primary and secondary school delivery continues to meet the needs of the school curriculum and conditions of any funding received
Line manage the Discovery and Learning Officer and discovery rangers based at Highland Wildlife Park (x4)
Research, input into the development of and deliver content for activity plan programmes including the creation of resource materials
Ensure that developed programmes are accessible, inclusive and representational to the communities we’re supporting, working with the Accessibility and Inclusion Manager where necessary.

What we are looking for

Proven, extensive, relevant experience gained through professional and or educational development
Significant experience of delivery or working in a teaching-related environment with particular emphasis upon out-of-school learning and working as part of a team.
Experience of developing, working with and delivering community programmes
Ability to tailor often complex messages to a wide range of audiences
Knowledge and understanding the relevant scientific and conservation elements, in primary, secondary and tertiary education, outside of formal learning centres
Please see the role profile for further information on what the role involves and essential/desirable criteria.

What you’ll get in return:

Starting salary of £34,526 – £35,389 with the opportunity to progress to £38,483 per annum.
34 days annual leave (annual will be prorated for part time hours worked)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and a PVG check.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Please see the role profile for further information on what the role involves and essential/desirable criteria.