Full Time

Full-time and Fixed Term to 31 March 2030
Salary £37,614 – £41,138 per annum
Plus generous benefits and hybrid / flexible working

About the role

We are delighted to announce a new opportunity for a Senior Registrar to join our Collections Management team. This role will play an important part in helping to lead the delivery of our ambitious international touring exhibitions programme, enabling works from Scotland’s national collection to be shared with audiences around the world.

You may already be a Senior Registrar, or a Registrar looking to take the next step in your career. However, you must have hands-on previous experience of delivering international touring exhibitions involving artworks and cultural objects.

We are looking for someone who can take initiative and work autonomously while ensuring managers and colleagues are kept appropriately informed of progress and issues. You’ll be confident managing complex projects and problem solving. You will work with a wide range of stakeholders across the organisation, and external partners. Therefore, the ability to build effective working relationships and communicate clearly is essential. You will play a key role in ensuring the touring exhibitions are delivered safely, efficiently and to the highest professional standards.

About the Touring Programme

National Galleries of Scotland is launching an ambitious international touring programme contributing to our aim to make art work for everyone. This new initiative builds on past touring success and increases opportunities for the collection to be shared with audiences across the world. The touring programme is also part of our strategy to grow our income to ensure our future financial sustainability.

Work has already begun and we are now recruiting a number of posts from May 2026 to support taking the touring programme forward. The programme will run initially to 31 March 2030. The success of the initiative will determine next steps for both the programme and the team supporting it.

You will help to deliver this ambitious new initiative. This is an excellent opportunity for a results-driven individual to demonstrate their impact and contribute to shaping the success of the programme.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Educated to degree level or equivalent in an arts-related subject.
– Proven experience developing and delivering international touring exhibitions comprising artworks and cultural objects.
– Knowledge and practical application of national and international sector standards, legislation, and best practice in touring exhibition delivery.
– Understanding of contemporary principles and practice in collections management.
– Practical experience of the application of risk management in relation to art collections, in particular the Government Indemnity Scheme (GIS), international indemnity schemes, and insurance along with awareness of the implications to organisational activities.
– Knowledge of collection data standards and principles around due diligence and spoliation.
– Strong project management skills with the ability to develop, manage, and evaluate costed projects.
– Excellent communication and negotiation skills, able to work with colleagues and external stakeholders at all levels.
– Tactful, diplomatic, and culturally sensitive. Ability to be a successful ambassador for the organisation both nationally and internationally including travelling nationally and internationally as required.
– Ability to negotiate within and outside the organisation, maintaining excellent relationships with stakeholders whilst pursuing the organisation’s interests.
Good IT skills (basic to intermediate) using MS Office (Word, Outlook, Excel, Teams, and SharePoint). Understanding how these link to a multifunctional collections management system.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 30 March 2026.

Join the Fruitmarket team now and bring your leadership skills!

Fruitmarket is looking for a café / restaurant manager to continue growing our successful catering offer. We are seeking an outgoing, ambitious manager with experience managing a team in a full table-service environment. The ideal candidate will be guided by improving the guest experience and developing our team. Reporting to the hospitality manager, this is a service-leading role with a requirement to complete administrative tasks in line with the café’s needs.

Fruitmarket’s cafe is popular with our exhibition audiences and with busy commuters, local residents, and tourists. Working hours will largely be during our regular opening hours (which are 9am to 6pm, 7 days a week) and the role also involves working events outside of these hours.

The ideal candidate will be seeking full-time employment. This post offers 40 hours per week inclusive of breaks. The Cafe Manager will be expected to be available any 5 days from 7.

Application Process
For an informal discussion about the role please contact Craig on 0131 226 8195.

Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.  

Please submit a CV and statement outlining that you have the skills for this post, along with a completed equalities monitoring form.

We will also accept a CV and statement in video or audio file.

The application should be emailed to jobs@fruitmarket.co.uk with Café Manager as the email subject heading. 

Application deadline: 9am, Monday 30 March.
We will contact shortlisted candidates directly. If you have not heard from us by Monday 6 April, then your application has not been shortlisted.

What we do? Buccleuch is a diverse and innovative business with a passion for sustainable land use in rural Britain. We are dedicated to supporting the communities we live and work within, providing approximately 500 local jobs, respecting the environment, and contributing to rural culture through our heritage for generations to come. Our teams carefully manage complex economic, community and environmental considerations across a range of sectors, for the benefit of people and places.

The role? We are looking for a Caretaker to support the facilities team in ensuring that day-to-day operations at Dalkeith Country Park run smoothly. You will carry out small maintenance, repair and decorating jobs, ensure toilets and public areas are maintained to a high standard and help set up meeting rooms and event spaces. Working an average of 35 hours per week on a 4 days on, 4 days off basis, your shift will start at 7.30am and finish at 6.30pm. You may also be asked to provide additional cover which may include the occasional night shift.

The person? With strong practical maintenance skills, you will be customer focused with a ‘can-do’ attitude and flexible approach to work. Candidates must have experience in a similar role dealing with a variety of repair and maintenance issues, and be comfortable carrying out manual tasks. A full UK driving licence is essential.

Why work for us? We offer excellent benefits including private health cover, six weeks of holiday, gym and shopping discounts, cycle to work scheme, and wellbeing related support and resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on ‘download information pack’ under the Caretaker job title for more details on the role and how to apply. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 27 March.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

General Assistant | Full Time | Permanent | 35 hours

Full Time Salary: £26,881 (£14.71 per hour)
Hours: 35 hours per week | 5 days across 7
Location: National Museum of Flight | Fully On-Site

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.
As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our General Assistant team.

Benefits of joining us as our General Assistant Team Leader will include:
• Annually alongside your salary, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
• A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
• Free access to national (and international) museums and exhibitions
• A range of wellbeing benefits including Employee Assistance Programme 24/7
• Access to all the above and more from day one of employment.

About the General Assistant role:

This is an exciting opportunity to join the team at the National Museum of Flight as General Assistant. You will work in a dynamic indoor and outdoor environment to ensure that our historic site and buildings are well-maintained, safe, clean, and presented to the highest possible standards for our 75,000 visitors each year. You will also contribute to the setup and management of infrastructure for our Events and Learning and Engagement programmes We are looking for someone with excellent organisational, practical and problem-solving skills, a willingness to work flexibly, a good knowledge of Health and Safety, and an overall proactive approach.

As a General Assistant at National Museums Scotland, you will:
• Assist the General Assistant Team Leader
• Operate plant and equipment at the Museum including floor scrubbers, forklift, genies, and pickup truck
• Report defects and provide a point of contact for and liaise with all contractors working at the Museum, including security guards
• Comply with and implement Health and Safety procedures and ensure that these are being maintained by contractor
• Participate in the operation of our intruder and fire alarm systems, keyholding and on call arrangements for the National Museum of Flight .
Skills and experience we’re looking for in our General Assistant:
• Experience of cleaning and maintenance of visitor attractions or similar environments
• Experience of Health and Safety procedures and policies
• Experience of operating equipment and tools
• Range of practical manual skills
• Driving Licence

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view relevant attachments for this role (available on our Careers Portal: careers.nms.ac.uk) for full details of the position.

The closing date for this role is 30 March 2026. The Selection Event is likely to take place on 10 April 2026 at the National Museum of Flight.

JOB PURPOSE
The National Trust for Scotland is passionate about Scotland’s heritage; we make a difference to what makes Scotland so special. The role is based at Brodie Castle and Estate. Brodie Castle, Garden & Estate comprises: Grade A-listed 16th century tower-house with 17th, 18th and 19th century additions, the Playful Garden, a significant collection of paintings and furniture, and a 75-acre estate of designated historic designed landscape which holds policy woodland, a large pond and the famous Brodie Daffodil Collection. It maintains strong links to the Brodie family, whose ancestral seat this was for its entire history. The buildings and grounds are open to the public all year round and are supported by multiple catering facilities within the Castle and Playful Pavilion, two gift shops, the Stables conference centre and holiday. Brodie also hosts weddings, private hire functions and year-round events.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• A formal qualification at NVQ/ SVQ Level 2 in amenity horticulture supported by knowledge and a minimum of 2 years practical work experience in a heritage or amenity garden context.
• PA1 and PA6a spraying certificates, or willingness to be trained in the use of pesticides and to exercise that training.
• Current driving licence valid for driving in the UK.
• Formal machinery certifications, i.e., Ride on mowers, tractors, chainsaws etc or willingness to be trained.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Undertaking practical maintenance of the garden and estate e.g., managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry.
• Contributing to the management, conservation, and development of the garden and estate by plant propagation, cultivation, production of seed and the inputting of appropriate plant records on IRIS database and labelling were directed by the Garden and Estate Manager or Assistant Head Gardener.
• The ability to work individually or as part of a team across a wide range of activities across the garden & estate including hedge cutting, strimming & brush cutting, tractor/ATV driving, chipping & spraying.
• As requested, assisting with education/interpretation activities such as introductory talks and guided walks.
• Fostering positive relationships with visitors, local communities and other organisations and promote the work of the Trust when & were appropriate.
• On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs and the appropriate standard of work, and gain benefit/satisfaction from their activities.
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager / Property Management team.
• On occasion, contributing to the review and development of operational workplans for the gardens.
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures. This will include timely completion of HAVS, spraying records and attendance of annual health monitoring.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Essential
• Practical experience in general amenity or heritage gardening ideally in a garden open to the public.
• Demonstrable skills in plant husbandry, particularly trees, shrubs, climbers, herbaceous plants, turf culture and pruning techniques.
• Sound demonstrable plant knowledge and identification skills.
• Sound knowledge of basic tool and machinery use and maintenance and a wiliness to expand this.
• Good practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
• Excellent interpersonal and communication skills; confident in interacting and dealing with the garden & estate team and a wide range of people; and able to represent the Trust.
• Good organisational and time-management skills – including the ability to prioritise work where necessary and the ability to work using own initiative, in the absence of direct line management.
• A high eye for detail and finish, quality standard and best practice.
• Competent IT skills sufficient for maintaining plant records, use of the internet/intranet, assisting volunteers, on-line learning, management of online forms and a wiliness to use this.
• An understanding and commitment to the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same.
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
• Experience of tree inspection processes and/ or arboriculture practices or willingness to undertake training.
• Current First Aid certification (or willingness to train and use).
• Experience of working in a mixed team that includes short-term/seasonal staff and/or volunteers.
• An appreciation of Scottish garden history in a general context.

DIMENSIONS AND SCOPE OF JOB
People Management
• Not a line manager but will, on occasion, supervise volunteers and staff under instructions from Garden and Estate Manager or Assistant Head Gardener.
• Will work closely with other property colleagues and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens.)
• Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management
Not a budget-holder but will be expected to take into consideration efficient use of resources for impact on the garden budget.

Tools/equipment
• Will be a user of driven vehicles such as ride-on mowers and tractors.
• Will be a frequent user of powered tools such as chainsaws, mowers, strimmer’s, hedge-cutters, and, have a curiosity to further this.
• Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.
• Will be an frequent user of IT equipment & role specific systems such as IRIS BG database, online holiday booking forms, expenses etc.

JOB PURPOSE
The Visitor Services Supervisor primary role is to assist the Visitor Services Manager and provide operational and supervision of the food & beverage department, comprising of historic tea rooms, private dining and event spaces at The Mackintosh Tearooms, in line with the Trust’s policies, procedures and performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, functions and events and duty management is very often the ‘face’ of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local and national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Supervising/undertaking the day-to-day operation of the property and environs to ensure excellent customer/visitor experience.
• Line management of Visitor Services Assistants and volunteers to deliver an exceptional visitor experience for all guests.
• Overseeing and ensuring that the sale of alcohol legislation is adhered to.
• Being visitor focused by being visible, approachable, and quick to exceed expectations in fulfilling customer needs. Promote a culture of a ‘warm welcome’ to visitors and ‘exceptional service, every time.
• Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spends and support overall Property targets.
• Responsibility to ensure that all policies and procedures related to the day-to-day financial administration such as cash/till reconciliation and day end reports are adhered to.
• Compiling staff rotas in line with staffing budgets and imputing and signing off working hours for payroll.
• Assisting with ordering stock and stock control and carrying our monthly stock takes.
• Handling guest inquiries and complaints and resolving any issues rising promptly.
• Working closely with the team to deliver a programme of visitor events to increase visitor numbers, drive secondary spends and support the overall Property targets.
• Working with the Functions & Events Supervisor and Creative Learning Supervisor to deliver the catering offer for weddings, hospitality, corporate events and creative leaning & education groups.
• Duty management and oversight/maintenance of the property to include visitor services, functions, admissions and retail offer when acting as Duty Manager.
• Deputising for the Visitor Services Manager/Operations Manager and providing cover for other Visitor Service Supervisors as required.
• To support the property social media content to generate interest, engagement and help drive visitors
• To manage staff and volunteers; (recruitment, induction, development, and performance management and sickness management) , ensuring they are fully equipped and motivated to carry out their duties to the required Trust standards.
• Taking responsibility for key holder management and security of the Property.
• Ensure Health & Safety procedures, emergency procedures, and environmental procedures are adhered to.
• To promote a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees, and visitors.
• Completion of all cash handling processes and reconciliation as per the Trust’s policies and processes and when required.
• Assist the Visitor Services Manager with Recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.
• To actively support and promote the National Trust for Scotland as a memberships organization and the benefits of becoming a member to all visitors to achieve the membership KPIs.
• Undertake any other tasks that may be reasonable requested
• Scottish Personal Licence Holder’s Certificate and Personal Licence

A significant amount of time spent in the role is non-desk-based, requiring good time management, and the role-holder can expect that a substantial part of the working day will be spent front of house, providing operational delivery of the food & beverage offer.

Will be required to work flexible working patterns and hours including evenings, weekends, and public holidays. As part of the role and as a senior member of the team, there will be an expectation that the post holder would attend work at short notice (if operational needs demand and circumstances allow)

This role is one for which the duties and responsibilities require you to undertake a criminal records check.

Contract Type: Temporary – 12 months fixed term contract
Grade: FC06
Salary: £30,691.29 – £33,732.26
Hours: 36 hours per week
Location: Lochgelly Centre, Lochgelly
Job Reference: ON000601

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Lochgelly Centre. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key front facing figure, responsible for the promotion of all services within Lochgelly Centre and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations Management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience.

This is a full time post, and your days and hours of working will flex to meet the business needs and will include weekend and evening working on a rota basis.

You can view the full job spec on our current vacancies page on our website.

About You

You’ll be an experienced people manager who enjoys being hands on within a busy and diverse venue. You’ll be approachable and enjoy supporting colleagues, contributing positively and demonstrating warmth, patience and professionalism in dealing with the public. You’ll enjoy engaging with community and stakeholders making sure Lochgelly Centre is a relevant and welcoming venue. You will foster a positive, inclusive, and collaborative team culture. You’ll have an awareness of Health & Safety and Compliance in the workplace and an understanding of cash handling and administration. You will have strong IT skills and the ability to plan through results tracking and strategic thinking, assisting the Venue Manager with reporting and record keeping.

How to Apply

If you would like to find out more information about this role before applying, please contact Debbie Kelly, Venue Manager for an informal chat.

When you’re ready to apply, please complete our application form and equal opportunities form  on our current vacancies page on our website.

The closing date for applications is 12 noon Thursday 2 April 2026.

Interviews will take place week commencing 6 April 2026 at Lochgelly Centre.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Contract Type: Temporary – 12 months fixed term contract
Grade: FC06
Salary: £30,691.29 – £33,732.26
Hours: 36 hours per week
Location: Rothes Halls, Glenrothes
Job Reference: ON000600

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

This is a fantastic opportunity for an enthusiastic and highly motivated individual to join us as an Assistant Venue Manager within our Rothes Halls venue. As part of a small management team, the post holder will support the Venue Manager in the effective delivery of customer and visitor services within the venue.

You will be a key front facing figure, responsible for the promotion of all services within Rothes Halls and responsible for aspects of people management for your team. You’ll have responsibility for administrative, budgetary and financial tasks along with ensuring all working and public areas are kept safe. As a member of our Operations Management team, you’ll work closely with various teams across OnFife to maintain and improve our customer experience. This is a full time post, and your days and hours of working will flex to meet the business needs which will include weekend and evening working.

You can view the full job spec on our current vacancies page on our website.

About You

You’ll be an approachable people manager, supporting colleagues and contributing positively to a team environment. A customer service mindset is essential, demonstrating warmth, patience, professionalism in dealing with the public and have a passion for providing excellent customer service and visitor experience. You’ll enjoy engaging with the community and stakeholders making sure Rothes Halls is a relevant and welcoming venue.

You will foster a positive, inclusive, and collaborative team culture. You’ll have an awareness of Health & Safety and Compliance in the workplace and an understanding of cash handling and administration. You will have strong IT skills and the ability to plan through results tracking and strategic thinking, assisting the Venue Manager with reporting and record keeping.

How to Apply

If you would like to find out more information about this role before applying, please contact Jackie McKenzie, Venue Manager for an informal chat.

When you’re ready to apply, please complete our application form and equal opportunities form  on our current vacancies page on our website.

The closing date for applications is 12 noon 19 March 2026.

Interviews will take place week commencing 30 March 2026.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

What we do? Restoration Yard is a truly special place. Just a few miles from Edinburgh and set within the historic Dalkeith Country Park, it’s the perfect place to eat, shop and restore. Visitors can enjoy a quick bite or caffeine fix in the Coffee Bar, enjoy a delicious breakfast or lunch in our restaurant, The Kitchen; browse handpicked fashion, beauty, food and homeware in our shopping haven, The Store; or focus on wellbeing in our wellness space or outdoor sauna. The Park also provides a stunning background for a variety of events and special occasions.

The role? An exciting opportunity has arisen to join our food and beverage management team focussing on the smooth running of The Kitchen – a light-filled dining environment with panoramic views of the River Esk – as well as supporting our other food outlets as required. Working closely with our Head of Food & Beverage and front of house team, the successful candidate will help to deliver efficient daily service, and play an active part in planning and delivering wedding and events. A key aspect of the role is to take a lead in ensuring we consistently deliver high standards of service, creating an exceptional guest experience while supporting and motivating the wider front of house team.

The person? As an experienced hospitality professional, you will have excellent people skills, an eye for detail, and a commitment to the highest standards of service and presentation. You’ll thrive in a fast-paced environment and be able to support and motivate the team during our busiest times. Candidates must have worked at management or supervisory level and have wedding or event experience. Knowledge of food hygiene and licensing regulations are essential.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, cycle to work scheme, and wellbeing support and resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on ‘download information pack’ under the relevant job title for more detail on the role and how to apply. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 26 March.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Eden Scott is delighted to be working with Balmoral Estate & Castle, the Highland home of the Royal Family.

Nestled in the heart of the Scottish Highlands, Balmoral has been the cherished home of the British Royal Family since 1852, offering visitors a unique glimpse into royal life surrounded by breath taking Highland landscapes.

The Estate welcomes visitors offering wonderful experiences for all. From a chance to explore the stunning gardens to strolling through the estate grounds and relaxing with a delicious coffee in hand.

With a wide range of attractive experiences, they are proud to be a top attraction for locals and visitors to Scotland from all over the globe alike, with opportunities for all ages and abilities. From the highly exclusive Interior tours of the Castle, Land Rover Expedition tours with one of their Rangers, to a round of Golf with friends and space to relax in their onsite restaurant. Visitors can end their day browsing the carefully curated gift shop with a range of exclusive items to take home as a memory of their time at Balmoral.

A rare opportunity to shape the visitor experience has arisen as Balmoral is now seeking an exceptional Visitor Enterprise Manager to lead their vibrant visitor operations and help determine the future of this very special destination. This full-time senior role offers an extraordinary blend of leadership, creativity and operational responsibility within a breathtaking environment.

As Visitor Enterprise Manager and reporting to the Resident Factor, you will be the driving force behind all elements of the Balmoral visitor experience. From overseeing the seasonal opening of the grounds, gardens and exhibitions, to managing their diverse visitor enterprises, including retail, catering, ten holiday cottages and safari tours. You will collaborate with the estate golf club to optimize the 9-hole golf course and the sporting department in connection with the three fishing beats on the River Dee.

This is a role for a dynamic, highly experienced attraction manager who thrives in a varied environment and enjoys working with people, heritage, nature and business operations in equal measure.

What You’ll Lead
• People & Culture: Recruit, train and inspire the permanent and seasonal teams to deliver outstanding service across all visitor touchpoints.
• Customer Excellence: Maintain the estate’s prestigious Visit Scotland 5 star rating for grounds, gardens and exhibitions, and 4 star rating for holiday cottages.
• Sustainability Leadership: Uphold best practice in sustainable tourism and retain the estate’s Gold Green Tourism status.
• Retail & Catering Performance: Oversee in-house retail outlets and catering to achieve excellence and deliver strong financial performance.
• Safeguarding: Ensure the highest standards of safeguarding across all visitor areas and activities, embedding safe, responsible and proactive practices throughout the estate.
• Financial Management: Manage and maximise revenue and capital budgets while safeguarding quality standards.
• Creative Development: In association with the Royal Collection Trust, Produce engaging exhibitions in the Stable Area and Ballroom each year.
• Marketing & Digital: Lead marketing activity, including website development and social media channels, to grow the Balmoral visitor offer.
• Events: Design and deliver an annual events programme and play a key role in the success of RunBalmoral.
• Heritage & Safety: Respecting the wishes of His Majesty, balance tourism and heritage and oversee all Health & Safety and licensing requirements.
• Reporting & Representation: Produce monthly operational reports and represent Balmoral within the local and national tourism community.

What You Bring
• Strong experience at a high level within the visitor economy / tourism sector
• Proven leadership in attraction or enterprise management
• Demonstrable expertise in budget management and commercial delivery
• Skilled in project management, organisation and delegation
• HR and people management experience
• A commitment to delivering exceptional and consistent experiences

Working at Balmoral means becoming part of a unique heritage landscape, a dedicated team, and a visitor experience enjoyed by guests from around the world.

This is a rare opportunity to take on a high impact role that blends tradition, innovation and natural beauty.

This role offers an excellent competitive salary with accommodation and significant company benefits.

Eden Scott is dealing exclusively with Balmoral on this vacancy, so to be considered for this unique opportunity, please submit their CV online and for an informal please call Sally on 07776 662506 or email sally.rae@edenscottt.com

Closing date is Tuesday 31st March 2026 at 5.00pm

32 or 40 hours a week (four or five days)

What we do? With 1,000 acres of history, walks, wellness, shopping, food and adventure, all in a beautiful setting just a few miles from Edinburgh, Dalkeith Country Park is enjoyed and valued by locals and visitors from afar. Whether in search of adventure, play, thrills, food, shopping or restoration, we have something for all.

The role? In this hands-on and varied role, you will welcome visitors and help run activities in our Fort Douglas adventure playground, assisting with children’s birthday parties and other fun-filled seasonal events over Easter, Summer, Halloween and Christmas. Playing a key role in ensuring the needs of our visitors are met, you will respond to enquiries, coordinate bookings, support the coffee cabin, supervise colleagues, and provide general admin support. Regular weekend working is essential.

The person? Friendly, enthusiastic, with an organised approach and an eye for detail, the successful candidate will demonstrate initiative and the ability to communicate effectively with a wide range of people. If you have customer facing experience, good IT & admin skills and an interest in the outdoors then we would love to hear from you. Hospitality experience would be an advantage.

Why work for us? We offer excellent benefits including private health cover, six weeks of holiday, gym and shopping discounts, cycle to work scheme, and wellbeing related support and resources.

How to apply? You’ll find more information about this vacancy on our website www.buccleuch.com/work-with-us/. Just click on the role and download the information pack for full details. If you decide that this is the role for you, click on ‘Apply Now’ and remember to include a covering letter along with your CV. Please include details of your preferred number of days in your application.

The closing date for applications is 26 March.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/

CONTEXT
The National Trust for Scotland is the charity that cares for, shares and speaks up for Scotland’s magnificent heritage. Since 1931, we’ve pioneered public access to and shared ownership of some of the most magnificent buildings, collections and landscapes in Scotland. We’re Scotland’s largest membership organisation and we’re independent from government.

Working closely with colleagues across Scotland, we protect, enhance and build the Trust’s reputation, positioning our charity as a leader in protecting and sharing Scotland’s natural, cultural and historic places for everyone to enjoy. By listening to our audiences and placing them at the heart of what we do, we grow support for our charity, increasing membership, inspiring visits and generating vital income through philanthropic work.

JOB PURPOSE
This is a fixed term role developing and delivering engaging digital products to support the aims of our NHLF funded Mackintosh Illuminated Project. The project will run from 2025 – 2029.

The Trust is the custodian of two of Charles Rennie Mackintosh and Margaret Macdonald’s most outstanding, publicly accessible places: The Hill House and Mackintosh at the Willow. Together, these sites welcome 280,000 visitors annually, promoting the cultural legacy of Mackintosh and engaging visitors with the life and works of two of Scotland’s most influential artists’. The Mackintosh Illuminated Project will bring together these two properties in a joint engagement, communications and marketing and outreach programme to spotlight the design duo, sharing, celebrating and inspiring as many as possible with their creative genius and the beauty of their creations and create the foundation for a reappraisal of how Mackintosh and Macdonald are perceived and appreciated locally and internationally.
The post-holder will lead the development of digital products to support the engagement with Charles Rennie Mackintosh and Margaret Macdonald themes online as part of the Trust’s brand, marketing, communications, interpretation and audience strategies. The postholder will collaborate with stakeholders across Trust, supporting both the project’s priorities and national organisational objectives.

KEY RESPONSIBILITIES

1. Lead the development of digital products that support the Mackintosh Illuminated Project and meet the vision for “more people in Scotland and around the world to know, celebrate and be inspired by this creative genius.”
2. Oversee the implementation of a user-led approach to these digital developments, aligned with the project’s priority audiences. Use existing audience research, analytics tools, A/B testing, amongst other methods of gathering evidence, to support any planned development.
3. Work closely with the Trust’s wider Digital Product team to ensure that the new Mackintosh Illuminated digital products are audience-focused, compatible with the existing nts.org.uk website and adhere to the Trust’s technical standards and visual identity, following inclusive principles around accessibility.
4. Work with external agencies to manage Mackintosh Illuminated digital development workstreams, ensuring that we have the best resource available by preparing briefs and influencing suitable statements of work.
5. Manage stakeholders and collaborate with cross-functional teams both from the wider Mackintosh Illuminated project and across the Trust. These include areas such as curatorial, digital interpretation, learning and collections management colleagues. The post holder will need to stay on top of developments in these areas to inform digital products and content opportunities.
6. Ensure that wider marketing and comms campaigns for the Mackintosh Illuminated project are compliant with the Trust’s tone of voice, brand and technical standards and aligned with its marketing and communications and interpretation strategies.
7. Facilitate collaboration with the wider Trust digital team and relevant business stakeholders, involving them as appropriate at key points during the Mackintosh Illuminated digital product development.
8. Manage the budget designated for development of the Mackintosh Illuminated digital products, ensuring it is spent efficiently and delivers maximum impact against the project goals. You will also be responsible for reporting on progress against plan to the Mackintosh Illuminated Project Team.
9. Work with the Trust’s digital product team to coordinate digital resources and develop clear, sustainable plans for monitoring and optimising the Mackintosh Illuminated digital products during and after the lifetime of the project.
The current duties of this job do/ do not require a criminal records (Disclosure Scotland) check to be carried out.