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Full Time

Retail & Admissions Supervisor (Edinburgh Gin)

Are you experienced in retail, with a passion for gin and providing exceptional customer experience? If so, we may just have the perfect opportunity for you as part of our brand-new Edinburgh Gin Distillery!

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Our Story…

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. We have been consistently rated on TripAdvisor as one of Scotland’s top tourist attractions through an offering of innovative and engaging experiences. Not one for ‘resting on our laurels’, in January 2024 we closed the doors to our Edinburgh Gin West End Distillery and Hanover Street retail shop in preparation for our extraordinary next chapter…

Nestled in the heart of Edinburgh’s Old Town, excitement is distilling as we look forward to opening our brand-new, state-of-the-art distillery at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh’s skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.

With plans to welcome visitors from late 2024, our new Brand Home is more than just a distillery; it’s a place where stories are told, where discoveries are made, where life-long connections are made with our brand, and where the spirit of Edinburgh comes alive.

As we embark on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time…

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Our Opportunity…

As we prepare to open the doors to our brand-new Distillery, we are now looking for a Retail and Admissions Supervisor to join us at what is a very exciting and critical time for our brand and distillery.

Our Retail and Admissions Supervisor will support our existing Retail and Admissions Manager in overseeing the day to day operation across retail and ticketing across our Edinburgh Gin Distillery and concession store within John Lewis Edinburgh, leading by example and using best practice to provide our visitors with an exceptional experience during these crucial first and last touch points, whilst seeking opportunities to increase sales.

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Who We Are Looking For…

We are looking for a warm, friendly, engaging and charismatic individual, who shares our passion and enthusiasm for our product, brand and providing exceptional customer experience, acting as a true advocate for Edinburgh Gin.

The successful candidate will be an experienced retailer with strong communication skills who is naturally at their best when engaging with consumers, whilst also being able to liaise effectively and build relationships with key internal and external stakeholders. A team player with a keen eye for detail and the ability to take the initiative, who leads by example to support the Retail and Admissions Manager to create a culture of excellence – this will be essential as we establish our new retail offering within the Distillery and onboard our brand-new team of Retail Distillery Ambassadors making this a unique opportunity for the right candidate!

Our Retail team will utilise various IT systems in their day to day activities, therefore the candidate must be technically competent. Understanding KPI’s is essential and having the ability to understand commercial data and reporting would be advantageous.

This is a full-time opportunity, working on a ‘5 from 7’ day basis. With the Distillery open 7 days per week and due to the very nature of our industry, we are looking for candidates who can be flexible in their availability including weekends and evenings. In addition, the role holder must be comfortable supporting the smooth operation and resourcing across dual-sites (Edinburgh Gin Distillery and the concession store within John Lewis Edinburgh).

Due to the nature of our roles, candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.

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What We Will Provide You…

A permanent role with a guaranteed monthly income based on our annualised hours contract
A highly competitive hourly rate of £13.17
A generous benefits package including enhanced annual leave, company pension scheme and product discount to name but a few

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Alternative Roles within our Edinburgh Gin Distillery…

At this time, we are also welcoming early interest applications in the following roles:

Distillery Ambassador (Visits)
Distillery Ambassador (Retail & Admissions)
Distillery Ambassador (Bar)
Housekeepers

For more information and to register your interest in one of these opportunities, please visit our website.

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Next Steps…

Our Retail & Admissions Supervisor (Edinburgh Gin) is a varied and rewarding role so… if this type of role excites you then we’d love to hear from you!

To apply for this opportunity, please head to our website by clicking below. Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

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Ian Macleod Distillers…

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Glengoyne, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Cafe Supervisor

Role Title: Café Supervisor, Glen Moray Visitor Centre

Department: Visitor Centre

Report to: Visitor Centre Manager

Location: Glen Moray, Bruceland Road, Elgin

Core Purpose

To support the Visitor Centre Manager and team by overseeing the day to day running of the café area.

The hours of work are full-time, Monday through Friday. Saturday and out of hours cover may be required for peak season, whisky festival and other special events.

Work Content (Responsibilities)

Food preparation, cooking and baking for daily café menu

Order stock and sundry items required for day to day running of café, managing suppliers to ensure best value and quality

Manage efficient stock levels to minimise wastage

Ensure kitchen area and relevant paperwork is compliant with all environmental health and hygiene standards

Seasonal review of menu to attract new visitors to the café, ensure repeat trade and maximise benefits from local supplier.

Dealing with visitors, front of house service and cash handling

Undergo any training in line with Government Food Hygiene Certificates and keep up to date with changes in Food Hygiene Legislation and manage any environmental health visits and notices

Experience

Essential

Experience within the catering trade essential and experience in a supervisor or management capacity preferred.

Good level of spoken English

Clean, hygienic, well organised and punctual person who is happy working both as part of a small team and individually.

Polite and well mannered for dealing with visitors.

Desirable

Current food hygiene certificates are a benefit but not essential as in-house compliance training will be required.

Job Types: Full-time, Temporary contract

Pay: £13.60 per hour

Benefits:

Company events
Free parking

Curator (Large Objects) (Temporary for 12 months)

The Highland Folk Museum is an accredited, living history museum, whose entire collection has gained recognition as being of National Significance to Scotland. Based in the museum’s purpose built collections and resource facility, this challenging and rewarding post would suit an experienced, creative individual interested in developing their professional knowledge and skills in a high quality environment.

Applications are invited from qualified yet practical professionals, ideally with open air museum or historic environment experience; a proven interest and sound knowledge of vernacular construction, agriculture, traditional trades and crafts and related larger, working collections.

For more information on the post and how to apply, please go to the link below.

Marketing Manager – Mercat Tours

den Scott is delighted to be working exclusively with Mercat Tours, one of Edinburgh’s visitor attractions who offer history walks and ghost tours.
 
They choose their Storytellers for their enthusiasm and skill – and never ask them to read from a script. Each one brings their own energy to the story, whether they’re telling you about Adam Smith, the father of economics – or the city’s rioters, rebels, torturers and murderers. The stories are all true – with no artificial jump scares or tricks on their tours.  
 
They’ll take you deeper into the past than a bus tour or guidebook ever could. In the words of their Storytellers, they bring the city’s stories alive in rich, engaging detail. And whether you choose one of their history or ghost tours, you’ll see a side to Scotland’s capital that most visitors miss.

This organisation has a unique approach to looking after their team and everyone in their team is respected, encouraged and celebrated for the individual they are. They promise to work hard with their employees to understand and support them to be the best they can be.

An exciting opportunity has now arisen to join their team as a creative, strategically minded Marketing Manager to help share their story. 

They want to welcome someone with an eye for detail and opportunity, passion for excellence who loves our beautiful city and will thrive working with their great team.

This role will develop, implement and execute long term marketing strategy to achieve their core objectives for the business and its International activities, you will lead planning and delivery of day to day marketing activities and as a member of the Leadership Team, advise on market trends and opportunities for business development.
 
Key responsibilities of the role: 
 
Marketing Plan;
•    Plan, manage and deliver annual marketing plan

Budget Handling;
•    Manage budget to ensure greatest ROI to achieve their strategic objectives

Digital Content Strategy;
•    Lead team with clear and dynamic social media strategy

Content Marketing;
•    Oversee the design, production and distribution of collateral
Email Marketing/Audience Engagement;
•    Identify existing and potential target markets through audience segmentation and develop appropriate communication strategies
•    Develop and issue regular targeted B2C and B2B communications

Reporting;
•    Use reporting tools to report against their targets and inform future business decisions

Relationship Management;
•    Line manage and develop two Marketing Execs

Internal Communication;
•    Maintain effective internal communications to ensure their team are kept informed of marketing objectives

 
Key skills and experience required: 
 
·    We are seeking a candidate with a love for story telling – communication, social media, trends, hashtags, innovations, and social best practices in a B2C environment
·    Detailed, passionate, and creatively ambitious
·    Friendly, energetic and helpful. Someone who thrives working in a team and developing others
•    Knowledge and experience of a wide range of marketing techniques
•    Creative thinking
·    Professional standards of written, image, and video-led communications

Demonstrable experience with the following or similar is essential;
•    SEO
•    Google Analytics
•    Copywriting
•    Hootsuite
•    Canva
•    Adobe Photoshop/Adobe Premier Rush
•    Animoto
•    Canva
•    Mailchimp
•    ReviewPro
 
This role offers a salary circa £35k plus significant company benefits including many health & wellbeing and lifestyle benefits.

This role can be full time or part time (minimum 28 hours) with flexible, hybrid hours offered.
  
Eden Scott is dealing exclusively with our client on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online or call

Marketing Assistant

Based at Camera Obscura & World of Illusions, Edinburgh the Marketing Assistant will work closely with the Marketing Manager and Management Team to facilitate and increase visitor numbers, improve awareness of the brand, increase income generation, and media profile for Camera Obscura.

The role will involve every possible aspect of marketing and communications, with a focus on social media management and online aspects. This includes developing the digital presence across all platforms, creating and gathering content, imaginative but effective promotions, CRM, data gathering and analysis, dealing with advertising sales executives and so on. It will also involve supporting on media events and photocalls, representing the company when required, attending meetings, seminars and conferences, networking with marketing colleagues at other attractions and supporting the day-to-day office operations. It is envisaged that the Marketing Assistant will make a significant positive difference to the levels of visitors and revenues.

The Marketing Assistant will be a member of the marketing team at Camera Obscura & World of Illusions. This team currently consists of the Marketing Manager with support from the Administrative Manager and Admin Assistants.

The ideal candidate will combine great communication and people-management skills with a keen eye for detail and a passion for online storytelling.

Main duties
• Manage, create and maintain the social media platforms including Facebook, Instagram, YouTube, TikTok etc. This includes scheduling, creating and collecting content such as photos and videos
• Plan, co-ordinate and create new content for the website and social media channels including commissioning and editing content from others, to ensure increased and broader use
• Ensure content complies with the brand, design and editorial strategy for the website and with digital asset management policy and guidelines
• Participate in cross-organisation project teams, to deliver brand items as needed, such as signage, video tutorials and other imagery
• Use analytics platforms as available through Google and Facebook to provide analysis of performance
• Write and send out monthly newsletter via MailChimp
• Update listings on relevant pages online, with a focus on tourism websites
• Website updating, regular blog writing, curating and updating image content
• SEO
• Supporting media activity by managing filming and photography requests and on-site management of filming and photographers
• Checking and responding to emails
• Reporting monthly on Digital Marketing Statistics
• Seek out other opportunities to market
• Evaluate content and respond to web statistics to ensure user accessibility and effectiveness
• Identify and respond to target audience needs by developing, undertaking and analysing appropriate research to ensure audience focused online content
• Seek opportunities for potential partnerships/collaborations with other businesses online and offline
• Be on top of current trends and changes within the digital scope to advise on best practise and new platforms

Skills and Qualifications Required
Skills:
• Reliable and creative individual who is able to use their initiative and also work as part of team
• Professional work ethic
• Self-motivated, proactive and willing to take on new challenges
• Knowledge and experience of using social media platforms. Including insights, engagement and advertising
• Knowledge and experience of the Google Suite (My Business, Analytics, Search Console) and Microsoft Office (Excel, Word, Outlook & Power Point)
• Knowledge and experience using Adobe Creative software
• Knowledge of creating photography and video content and the ability to edit and reformat these multimedia resources. The ability to capture content using a professional camera would be desirable
• Knowledge and experience of CMS, MailChimp (or similar)
• Knowledge and experience of developing digital marketing campaigns
• Knowledge and experience of copywriting, proofreading and editing
• Previous experience working in a customer focused environment
• Knowledge and experience of SEO

Qualifications and Experience:
• A marketing degree or similar qualification or experience is necessary
• Up-to-date knowledge of trends in web content and user behaviour
• Knowledge of the potential of digital communications to a visitor attraction or related cultural environment
• Strong written communication skills and an eye for detail
• Evidence of working in a customer focused environment offering world-class service
• A demonstrable track record of achievements in digital field
• Evidence of past relationship building activities
• Evidence of ability to foster strong team spirit with immediate team and wider partnership individuals

The Company
Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, rooftop terrace, reception area and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and due to its popularity has the longest opening hours of any attraction in Edinburgh.

Camera Obscura is an award-winning attraction and has recently won the Trailblazer award from Living Wage Scotland as well as Best Visitor Attraction in the Thistle Awards.

Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure
Park in Carrbridge, Inveraray Jail and Landmark Press.

You can find out more about us at www.camera-obscura.co.uk

Benefits
– Rate of pay: £25,800
– Pension: 2% contribution for first 6 months of employment, rising to 10% thereafter
– Holidays: 29 days annual holiday pro rata
– Discretionary annual company bonus
– Camera Obscura & World of Illusions is a Living Wage employer and offers all staff contribution towards uniform, breakfast while on shift, refreshments throughout the day and seasonal team meals. Staff get a generous discount in the Gift Shop and free entry for friends and family to visit the attraction, as well as free entry to sister attractions Landmark Forest Adventure Park and Inveraray Jail. Access to ASVA passes for discounted entry to Scotland’s other top attractions.
– Flexible working options and a variety of shift patterns are available.
– Staff are given full training and offered personal development and training opportunities. Staff are also offered access to our employee assistance programme, providing access to information, advice, and answers to a range of workplace and personal issues.

How To Apply
We look forward to hearing from you. Please make sure to introduce yourself and share with us your relevant skills and experience, as well as why you would like to work at Camera Obscura.

Please send your CV and covering letter to:
Claire Riddoch, Marketing Manager claire@camera-obscura.co.uk

Closing date Sunday 11 August 2024

Any further questions we would be happy to discuss. Please get in touch at info@camera-obscura.co.uk or call 0131 226 3709.

UK National Account Manager (Off Trade)

An exciting opportunity for an experienced UK National Account Manager (Off Trade) within whisky and spirits

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands such as Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. If you haven’t already, please browse around our company internet pages and immerse yourself in our colourful history and sample the details of some of our exquisite brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Our Opportunity

We are looking for a talented and experienced UK National Account Manager to join our dynamic and growing team, to play an important role here at Ian Macleod Distillers (IMD), working closely with off-trade and route to market (RTM) customers. Experience in the whisky and spirits sector and in a similar UK national account management capacity are essential prerequisites for our opportunity.

With comprehensive knowledge of premium Spirits and a flair for influencing and negotiation, you will have a passion for, and experience in, winning and delivering new business within Grocery, Convenience and / or Wholesale. Tenacious, with a strong commercial and sales acumen, you will have the ability to influence and effectively network across a wide range of stakeholders and build our branded portfolio within this diverse channel. Fostering and growing value add and authentic relationships within the business and externally with a wide array of customers will all be pivotal to the success of this role.

Targeted with growing SKU reach and margin performance in key retailers and wholesalers for our IMD portfolio, you will proactively and positively drive and implement the overall account strategies and surpass expectations on delivery against key metrics and success factors.

You will work very closely with the wider commercial team and customer marketing colleagues to help grow the positive reputation of IMD and our portfolio of exquisite brands. Establishing and growing new listings, as well as succeeding in closing gaps and opening up new business, you too will have a passion for building performance and overcoming barriers.

We offer a competitive salary, lots of benefits and a supportive and nurturing environment. The successful candidate will join a small but mighty family owned and managed business, where there is ongoing commitments to sustainability and social responsibility, and brimming with a portfolio of exquisite and innovative brands being sold and consumed both locally and globally,

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Next steps…

To apply for this opportunity, head over to our careers website which can be accessed below. Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

Operations Manager

The purpose is to deliver, develop and optimise property facilities and services to our members and visitors in line with the Trust’s core purpose, principles, priorities, rules, and performance standards in relation to:

Regional properties;

Special & priority projects;

Conservation of the properties and contents;

Promotion of heritage related to the properties;

Visitor experience;

Financial sustainability; and

Staff and volunteers.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Based across the Aberdeenshire North properties, reporting to the Regional Director for the North East Region of the Trust’s Built Heritage properties. The role is the operational lead and accountable manager for the leadership of the cluster of properties, working collaboratively with the property teams in support of development and strategic direction.

Responsible for effective people, operations, and budget management within the context of the strategies, policies, procedures, and rules of the Trust. Further, and in relation to this, ensuring the properties are managed consistently and professionally and to the required standards.

A visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the properties operating business planning process (working with the Property Teams and Business Manager for the Region who oversees this process) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable operational budget and plans that underpin property financial performance, visitor experience, conservation delivery, reputation and maintenance.

Inputting and overseeing the operational development of the property cluster including Haddo House, Pitmedden Garden, Fyvie Castle and Castle Fraser. Constantly and consistently leading the development of visitor services excellence, commercial and enterprising activity, and change, ensuring place and content is engaging through interpretation and services and is the general custodian of its conservation and educational obligations.

Assisting the Regional Director with the management of the local Members Centre relationship.

Taking a lead role in the planning, co-ordination and opening of any new projects, working closely with the Regional Director, Fyvie Project Director, advisory panels, and regional team.

The Operations Manager’s responsibilities include:

Financial management for the cluster, holding detailed and up to date awareness of property positions in partnership with the Business Manager;

Develop effective operational plans;

Lead the provision of excellent internal and external customer service and visitor experience;

Actively lead and promote a safe working environment, where the health, safety and wellbeing of visitors, staff, volunteers, and contractors come first. Working with the regional management team to ensure compliance across all relevant areas;

Develop and maintain a detailed understanding of the conservation principles and how they underpin our work. Building a strong working knowledge of the significance, character, and profile of each property;

Foster positive and productive relationships with internal and external stakeholders;

Understand and cascade the Trust’s strategic objectives and values into local plans and objectives.

Edinburgh Gin New Distillery (Various Roles)

COMING SOON…

Job Opportunities at our Brand-New Edinburgh Gin Distillery, starting late 2024!

Why not register your interest now and be first in line for one of these fantastic roles when our formal recruitment begins?!

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Our Story…

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. We have been consistently rated on TripAdvisor as one of Scotland’s top tourist attractions through an offering of innovative and engaging experiences. Not one for ‘resting on our laurels’, in January 2024 we closed the doors to our Edinburgh Gin West End Distillery and Hanover Street retail shop in preparation for our extraordinary next chapter…

Nestled in the heart of Edinburgh’s Old Town, excitement is distilling as we look forward to opening our brand-new, state-of-the-art distillery at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh’s skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.

With plans to welcome visitors from late 2024, our new Brand Home is more than just a distillery; it’s a place where stories are told, where discoveries are made, where life-long connections are made with our brand, and where the spirit of Edinburgh comes alive.

As we embark on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time…

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Our Job Opportunities…

At the heart of our brand, product and experience are our people – it’s our people who make all of the magic happen and so, as we continue our final construction activities at the Distillery, we are delighted to now welcome speculative interest in one of our future roles as part of the Edinburgh Gin team, with start dates across late 2024.

We have various roles available across our Visits; Retail & Admissions; Bar; and Housekeeping teams including:

Distillery Ambassador (Visits)

Distillery Ambassador (Retail & Admissions)

Distillery Ambassador (Bar)

Housekeepers

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Who We Are Looking For…

Warm, friendly, engaging and charismatic individuals, who share a true passion for Edinburgh Gin and providing exceptional visitor experiences.

Someone who is reliable, with a positive work attitude and flexible approach to their availability due to our 7-day operation including evenings and weekends (individual requests will be considered and advanced schedules provided!).

Applicants must be at least 18 years of age due to the nature of our industry and hold the appropriate eligibility to live and work in the UK.

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What We’ll Provide You…

A permanent role with a guaranteed monthly income based on our annualised hours contract

A highly competitive hourly rate of £12.60

A generous benefits package including enhanced annual leave, company pension scheme and product discount to name but a few…
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Next Steps…

The opening of our brand-new Edinburgh Gin Distillery is a truly momentous occasion for us, so if you are keen to join our wonder-filled Edinburgh Gin team and want be part of our exciting next chapter, what are you waiting for?!… Complete your application now and put yourself first in line for consideration when these opportunities become available later this year.

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, bringing to life your skills, experience and why you would love to work with us – remember this is your opportunity to make yourself stand out from the crowd!

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Ian Macleod Distillers…

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family-owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Glengoyne, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

Conservation Maintenance Surveyor

This job will support the National Trust for Scotland Strategy by contributing to improving the condition of our buildings, delivering best practice in built heritage conservation and maintenance management, and supporting the safe operation of our sites.

Reporting directly to the National Maintenance Lead you will be responsible for supporting and undertaking the planning and delivery of sensitive conservation, maintenance and repair to NTS buildings and advising property operations teams on all aspects of buildings care. You will assist operations staff to maintain public access to sites and buildings during essential building work.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Maintenance Management:

Reporting to the NTS National Maintenance Lead:

You will be responsible for developing Regional and Property Maintenance Plans on a standard framework, for agreement between the National Maintenance Lead and Operational Manager. Plans will include details of works required, timescales, budgets and delivery methodology (e.g. internal delivery or outsourced).

You will undertake building inspections and surveys in your Region and commission externally produced condition and specialist surveys in support of the Property Maintenance Plan or as a result of an emergency or unplanned circumstances. Surveys may be requested by others, or the requirement may be identified by you in the course of your work and will be subject to agreement with the National Maintenane Lead and Regional Operations Teams.

Monitor Property Plans and report progress to operations teams and the National Maintenace Lead making recommendations for adjustment or improvement if required.

Monitor the quality of works executed and identify any deviation from the required and provide regular reports and recommendations to operational teams and National Maintenance Lead.

Respond to requests from operations staff for support in managing reactive and emergency maintenance situations.

Assist property teams with efficient procurement and delivery of building compliance activities in accordance with the Trust’s policy.

Support Regional Operational teams, and Trust central teams, including NTS Holidays , Food and Beverage, ICT, Health and Safety and Trust Estates Surveyors with provision of professional services.

Building Conservation & Repair:

Collaborate with the Regional Building Surveyor and operations teams, to plan future capital works alongside planned preventative maintenance and ongoing operations of sites.

For larger and more complex projects provide support to the Regional Building Surveyor including undertaking site inspections to verify quality of works underway complies with specifications.

For smaller capital maintenance projects, you will:

Specify and produce tender packages with the support of the Regional Building Surveyor and Trust Procurement Team.

Manage procurement in accordance with Trust procedures and oversee works on site to ensure that all works are deliver best value and are undertaken safely and to the highest standard of workmanship and conservation.

Lead and contribute to teams of internal and external specialists and contractors in the development of programmes and packages of work appropriate to each situation and building.

Statutory & Health & Safety:

Ensure that all works under your control are planned and delivered in accordance with statutory, contractual and health and safety requirements. This includes but is not limited to internal policies, Planning, Listed Building and Building Warrant, H&S regulation including CDM, contractual terms, environmental monitoring and compliance, DDA and insurers’ requirements. You will have access to advice from other internal specialists in delivering this requirement.

Recruitment & Office Coordinator

We are looking for a proactive, dynamic administrator who will help us recruit, induct & support our team, and look after the general needs of a busy & vibrant office.

What about you?
A confident user of Microsoft Office – or a fast learner!
An engaging communicator overflowing with a warmth of spirit
An inquisitive, keen learner with a thirst for knowledge.
A passionate and enthusiastic supporter of our team.
A hardworking, flexible problem solver determined to raise the bar.
A cheerful and outgoing administrator ready for a double measure of fun!

What will you be doing?
Advertising vacancies, filtering CVs, arranging interviews, co-ordinating our induction process, organising training, accurately compiling induction paperwork & looking after a busy office.

Contract Full-time 36.25 hours per week
Hours Monday – Friday, 9am to 5pm
Salary £25k to £30k dependent on experience
You will be busy; but working in a fun environment where you will be encouraged to reach your full potential through regular training and coaching

What about us?
We are a team of friendly and passionate people working in a five-star visitor attraction. We exist to make the world fall in love with Scotch whisky! Why not have a look around our website, or to get a better feel for our team’s enthusiasm, expertise and personality, why not read our blog?

Interested?
Are you keen to learn & to help us create & support our dynamic team? Then we’d love to hear from you! Maybe you’ve worked in tourism before, or a busy office environment. If so, your application will really stand out. But this isn’t essential; just tell us why you’d love to join our team.
Please send your CV to jobs@scotchwhiskyexperience.co.uk
Please also tell us the following:

What attracted you to apply for this position?
Tell us which element of the role appeals to you most? 

We look forward to hearing from you!

Housekeeper

Hours: Full Time (40 hours per week/any 5 days out of 7, between the hours of 7am and 7pm)
Duration: Temporary
Pay: £12.60 per hour

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II, usually attracts circa 350,000 visitors a year from around the world, and would normally host circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Tripadvisor’s No.1 UK Attraction (AGAIN) 2023-2024, and the top 1% in the world in its category.

Our Visitor Experience department is dedicated to ensuring that visitors receive the highest level of customer experience possible and we are looking for a Housekeeper to join the team.

Reporting directly to the Housekeeping Team Leader, key responsibilities will include:

– Ensuring that the Britannia tour route and Visitor Centre are cleaned to a high standard and maintained throughout your shift.
– Safe use and storage of all equipment and chemicals required to maintain the cleanliness of the tour route and Visitor Centre.
– Assisting with any other duties, as required by the Housekeeping Team Leaders and Visitor Experience Managers.

The ideal candidate will enjoy a varied role and be committed to delivering high standards in Housekeeping, have a friendly, can-do attitude and a desire to help and assist staff and visitors alike.

Company benefits include:

– 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension).
– 33 days pro-rata annual holiday entitlement.
– Life Assurance.
– Complimentary tickets.
– Staff discount in the Gift Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal.
– Free car parking for staff.

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

Please send your CV outlining why you feel you would be suitable for the role of Housekeeper to: recruitment@tryb.co.uk or postal applications to:

Sarah Thomson
Visitor Experience Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

Closing date: 23 July 2024

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Facilities Manager

Full-time and Permanent
Salary £38,614 – £42,260 per annum
Plus generous benefits package
Hybrid and flexible working

About the role

We are seeking an experienced Facilities Manager with a strong technical knowledge of building services. If you have good knowledge of Building Services systems (with either a Mechanical or Electrical bias) and are looking to develop a career in client-side facilities management, we want to hear from you.

Your key focus will be the management of contractors to deliver planned and reactive facilities management services. Your duties will also include compliance reporting and performance monitoring. You’ll play a pivotal role in supporting all four of our amazing Galleries and our three storage facilities based in the heart of Edinburgh.

The ideal candidate will have excellent organisational, planning and IT skills. You must possess strong relationship management skills and the ability to communicate clearly is essential.

You’ll be part of our enthusiastic and dedicated team within the Estates and Facilities Management department. In this desk-based position you’ll work closely with our other Facilities Managers, Building Surveyor, Project Manager and Business Support Manager.

The difference you’ll make

As the Facilities Manager, you will be responsible for the contract management and performance monitoring of planned and reactive maintenance activities across the estate. Reporting to the Head of Estates and Facilities Management your duties will include:

– Ensuring our planned preventive maintenance programme activities are tasked, scheduled and completed satisfactorily by our Contractors; undertaking compliance management and ensure arising remedials are processed and managed.

– Ensuring reactive maintenance activities, exhibition changeover works, and minor new works are arranged and managed to satisfactory completion by our Contractors, making certain that KPI and SLA targets are being achieved.

– Undertaking contract administration and management activities for our term contracts and any assigned project works, including planning and instructions/variations, performance reporting, monthly progress meetings, valuations and financial management, quality inspections, health and safety monitoring.

– Using your technical knowledge for building services (Mechanical, Electrical), undertake defect analysis and technical reviews of systems to instruct contractors on works required and identify lifecycle replacement work needs to feed into our investment programme.

– Ensuring works undertaken by our contractors is to the required standards, within legislation and completed safely, with relevant compliance documentation records being maintained.

– As a client-side FM role, we work closely with our colleagues in other departments to schedule/plan and co-ordinate work activities, minimising disruption to our visitors and the collection, ensuring Gallery Work Rules and control of contractors processes are fully managed.

– Ensuring our asset information (asset data and records in CAFM system and O&M files, CAD drawings) is developed and kept current and accurate.

– Participating in procurement activities for estates operation activities (e.g. term contracts) or minor new works projects, including preparation of tender/quotation documents, tender evaluation, and contract award. Managing works and contracts within the allocated budgets and in accordance with finance rules and processes.

– Reviewing contractors Health & Safety information including RAMS for activities: undertaking contractor inductions, preparing and issuing Permits to work, undertaking inspections on contractors to ensure they are working safely and in accordance with Gallery Rules and legislation.

– Sustainability and Collection Environmental monitoring – Monitoring the BMS systems and ensuring environmental conditions in the galleries are maintained within parameters, assisting in the preparation of environmental reporting. Working with our term contractors and our Sustainability Officer, reviewing energy management information and identify opportunities across our systems for energy and carbon reduction measures.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Building services technical knowledge, Mechanical or Electrical engineering background either via HND level qualification or trade/apprenticeship experience basis.

– Relevant experience and working knowledge of SFG20 and relevant regulations and legislative requirements for planned preventative maintenance activities, including compliance management (e.g. Legionella, Electrical testing, Life safety system testing, Fire management systems, etc.)

– Client-side experience in delivering facilities management support services, with relevant knowledge and experience in the management of contractors.

– Excellent IT skills – in Microsoft 365 packages (particularly Outlook, Word, Excel), operation and use of CAFM/IWFM systems and Autocad.

It would also be great if you have:

– Experience of working in a museum/gallery environment, or where the environmental conditions are critical to operations.

– Experience of managing Listed Buildings.

– CAFM systems – good working knowledge of CAFM systems and their operation for PPM activities and helpdesks.

– Operation of Building Management Systems (trend or similar).

– Working knowledge of term services contracts such as NEC4.

The closing date for completed applications is 12 noon on Monday, 29 July 2024. Please apply directly via our careers portal.

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