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Full Time

We have an opportunity for an IT professional to join our established team in a role suitable for a recent IT graduate.

Passion, enthusiasm, proactivity and curiosity are all core requirements. We are looking for someone who also has energy and flair to be able to think and act entrepreneurially in a rapid and developing spirits sector business. A dash of fun and good humour will also be required! 🤩

This is a fantastically varied role, supporting all facets of the business. The role will give the right person both the depth and breadth of experience across many first line IT support service activities.

Due to the nature of the role, the role is based on site at our head office premises in West Lothian.

Please visit our recruitment website where you can discover more information about this role, and find out how to apply direct.

www.ianmacleod.com

***no agency contact required***

OI PEASANTS! WE’RE RECRUITING… Fancy leading an attraction and being responsible for outrageous behaviour in order to create an inhospitable and gruesome environment?

Working here feels pretty unique, but also cold, dark and foul-smelling! Therefore, we’re looking for someone who is highly motivated and dynamic to work in this distinctively thrilling attraction that will take you back to Edinburgh’s darkest history.

Does this sound like it could be you?

*You’ll have a flair for networking, communicating, and building strong, lasting relationships across the business and as part of the arts and tourism business communities within Edinburgh and the surrounding areas.
*Have significant management experience at a senior level in a complex, multi-functional commercial business, preferably in the attraction/tourism field.
*Possess excellent commercial and financial acumen as well as a real creative and unique flair.
*Have excellent communication and motivational skills, a real passion for this business and the ability to manage relationships across a diverse range of stakeholders.
*Experience in ensuring safety is paramount and managing operational budgets and reviewing and updating operational procedures.

To the wrong candidate, this could be the worst job imaginable. To the right candidate, one who displays traits of repulsiveness, who revels in being unruly, and who has a penchant for the dark side of life – this could be the best job in the world.

In this full-time permanent role, you’ll report to the Regional Director for the UK & Ireland. The key aim of this role is to deliver the financial targets for the attraction whilst maintaining the brand standards of presentation and operation daily. You will work with our mischievous marketing team to create and execute a marketing strategy which drives visitor volume to the Dungeon and with the Edinburgh business communities to support tourism initiatives across the city. Critical to this role will be your ability to lead and motivate the team to ensure excellent standards of guest service, presentation, and maintenance.

Key responsibilities for this role, apart from causing outrage, will include producing and working to a business plan across the year which is designed to ensure delivery of annual profit targets. You will be responsible for financial planning and forecasting of revenue streams; implementing strategies in commercial areas including retail, photography and events and working closely with the brand and attraction marketing teams (did we say mischievous?) to support and drive these functions.

What’s in it for you?

Alongside helping to bring Scotland’s darkest historic events back to life, you’ll also receive a competitive package, which includes:

*A non-contractual discretionary company bonus
*Company share option plan
*33 days holiday including bank holidays
*Private Medical Insurance (Single Cover)
*40% off LEGO online and 25% discount in our retail shops and restaurants
*Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your *family, and friends every year
*Discounted rates at Merlin hotels all over the world
*Cycle to work scheme
*O2 discount

Sounds pretty great, right?

PURPOSE OF THE ROLE

The Dynamics Analyst will provide substantial subject matter expertise in Microsoft Dynamics and business analysis, including the architecture, configuration and technical support for the National Trust for Scotland’s Dynamics platforms. This role will, primarily, focus on the Finance & Operations system and, when required, deputise for the Applications Manager with responsibility for the Trust’s other corporate applications including the Customer Relationship Management, Human Resources and Retail platforms during the Application Managers absence.

The Dynamics Analyst’s role will own and manage the technical roadmap for on-going system updates and for the planned customisation and enhancements proposed by the Trust. This includes the implementation of new modules and features whilst ensuring the platform continues to work with the Trust’s wider, integrated systems such as HR, CRM and Retail. This will require a detailed knowledge of Microsoft’s product roadmaps and constant review and revision of the Trust’s change plans to fully coordinate and slipstream both on-going product changes (Microsoft driven) with configuration and development changes the Trust wish to make to the service.

The role will actively, own, identify and propose solutions to operational challenges through detailed knowledge of both the platform and financial processes. This will require excellent skills in capturing and documenting Finance’s needs in a manner that can be accurately translated into technical work packages for delivery by the Trust’s 3rd party service providers. Therefore, supporting the delivery of incremental process improvements in both the way the current system functions and the realisation of better processes for the Finance team so they can fulfil their role to the Trust.

As the role is new to the ICT department, the candidate will have the mandate, with guidance from the Application Manager, to expand the remit of the role as the service to the business matures.

The role will also provide prompt, inhouse technical support to the Finance team, working to the IT department’s defined Service Level Agreements and contributing to the department’s Key Performance Indicators. This includes working in conjunction with IT colleagues from Infrastructure and Service as part of the department’s helpdesk processes. A key factor of success for this role is the collaboration with the Finance team to facilitate operational process improvements via the programme of changes (The Big List). This also includes supporting the processes of creation and development of management information and operational reporting. This will require skilled stakeholder management to balance operational need with cost-effective use of the system

PURPOSE OF THE ROLE

The treat of a cyber-attack of the Trust’s computing systems is one of the greatest risks that the organisation could face, with the possible impact of severely disrupting the organisation’s goals and objectives. A successful attack could disable a broad spectrum of computing services from, email and telephony, to accessing critical information and systems such as financial, membership and collections data for an extended period. This would make the day-to-day transactional business of the Trust extremely challenging. The resulting impact on the Trust’s reputation would be costly and long lasting. Currently, the ICT department do not have dedicated resource specifically allocated to the proactive management of computer security. The role’s responsibilities are currently split across the Support Services and Infrastructure teams, with no one holding any computer security qualifications or direct cyber security experience. The split of responsibilities and lack of expertise make adopting a wholistic approach to security management challenging while increasing the risk of errors in the execution of our security processes a real and credible possibility. An example being the slow progress made to address the risks raised as part of the Internal Audit Report 2020/21 on Cyber Security Arrangements by Grant Thornton. The provision of a dedicated Cyber Security Analyst would provide focus and impetus to resolve these issues in a far short period.

Security responsibilities compete with the teams’ core daily tasks and at peak times are often given a lower priority while they deal with the volume of work. It is therefore critical that a dedicated security resource is made available to focus and manage the Trust’s defences and stay on-top of the rapidly changing breadth and depth of possible threats.

The primary purpose of the role will be to provide a dedicated focus, solely on the protection of the Trust’s computing services from a range of “hacking” activities and digital crime. The role will own, strategise and manage the Trust’s cyber defences. They will monitor, detect and react to security threats (‘events’) using our current tools and services. They will review and specify new tools and procedures to constantly improve the Trust’s security posture. Using a high level of autonomy and best practice, they will review logs files and system alerts ensuring possible threats are analysed, assessed, and addressed immediately. Regular reports on threats, intrusion attempts, and false alarms will be included in their remit and included in the department’s monthly Management report pack to ExCo. The role will own, manage, and maintain suitable security plans and roadmaps specifically to address security threats to the Trust’s computing environment.

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for Science Communicators to join the Science Operations Team to deliver activities and programmes to all our audiences (education, publican and corporate visitors) in a variety of venues, including our science mall exhibit galleries, Whitelee Visitor Centre, planetarium, Newton flight Academy, and across Scotland as part of our touring GSC On Tour team.

Full job description is available to download at the bottom of this page.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Join our team as Reservations and Relationship Executive.

An amazing opportunity has become available at one of the UK’s leading tourist attraction and leisure brand businesses. Are you passionate about building a career in the leisure industry, with a focus on driving sales and building relationships whilst delivering a first-class guest experience? If so, then this could be the role for you.

We are currently looking for a Reservations and Relationship Executive to join our team. You must be ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. You must have an eye for detail and be able to deliver the highest standard of sales, and be able to build and maintain relationships and drive guest engagement.

You will be responsible for generating sales and increasing revenue whilst dealing with the administration and co-ordination of education, hospitality, corporate and private events both on and off site.

You will also be responsible for planning and managing all familiarisation visits, ensuring that the site becomes instantly recognisable as a venue, as well as an attraction.

Our attraction’s success revolves around our guests and they expect very high standards, so everything we do will be geared towards giving them an outstanding experience during their visit.

In return we will invest in your career. We offer:

Free health cash plan
Income protection
Pension
Group discounts

Contract: Full time (35 hours) permanent. Weekends & Bank Holidays included.

Please be aware that this role includes attending networking events and meetings on behalf of the attraction – which can be scheduled in the late evening and/or weekends

Salary: ÂŁ9.90 per hour

Please note we may close this role earlier than the date stated if we find someone suitable for the role. Interviews will be held on the 10th June 2022.

More information can be found on The Real Mary Kings Close website.

Eden Scott is delighted to be working in partnership with Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

They own some of the world’s best loved brands such as Glengoyne, Tamdhu, Rosebank and Edinburgh Gin and are a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally.

They are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of their portfolio. Crafting Spirits With Passion, is what they do best… not only are they producers of exquisite brands, but they are also distributors and suppliers in B2B and B2C channels. They are a brand led, successful family business with their spirits (people and brands), at their very core. Driven by passion, enthusiasm and solid business values, they are now expanding their B2C offering and continuing to invest in each of their brand homes (visitor centres) as their brands continue to evolve and grow.

 Their visitor centres are currently in Glasgow (Glengoyne) and Edinburgh (Edinburgh Gin) and they have consistently been rated on Trip Advisor as part of Scotland’s top rated tourist attractions! Their teams already deliver some of the finest distillery tours and tastings in the country and provide truly engaging and world class visitor experiences.

They have a new distillery and visitor centre opening in Falkirk (Rosebank) and a brand new city centre Edinburgh Gin distillery and visitor centre coming soon!

An exciting opportunity has now arisen for a dynamic and experienced professional to join Ian Macleod Distillers in a newly created role, that of Brand Homes Manager (Edinburgh Gin). This role will lead the entire operation at their brand new Edinburgh Gin visitor centre which includes, tours, events, retail and bar activities. This site will have a significantly increased capacity and the role holder will require exceptional commercial acumen to be able to successfully lead and manage the people, site, activities and operational strategy.

Given the operational leadership nature of the role, the role will be based on site, out of their new Edinburgh Gin city centre location. As they continue to invest in their teams, this new role is critical appointment. This role will join the senior management team in Brand Homes and will report to their Group Brand Homes Operations Manager

Key skills required:

We are seeking the very best expert in this field in the Edinburgh area and are looking for an inspirational and progressive people leader, and someone who has significant experience of effectively leading the operational management of a significant visitor / tourist experience and attraction.

We are looking for a candidate who has experience of managing operational teams in delivering face to face and virtual experiences).

We are looking for someone who has commercial acumen in spades, and who is innovative and creative in approach, someone who is a strong problem solver.

It is essential that the successful candidate has demonstrable and exceptional leadership and people management skills with people engagement and people development principles at the core, also having a holistic and knowledgeable approach to the provision of exemplary and world class customer service through people.

Candidates must also be able to demonstrate a full practical understanding of what it takes operationally to create & sustain best in class customer service & the provision of creative and engaging experiential activities.

Previous experience of creating and leading dynamic teams through structure, skills mapping and people development initiatives and the ability to manage delivery of such on an ongoing basis are essential requirements of the role.

In addition, experience of managing teams who are delivering exceptional customer experience through virtual channels would be highly advantageous.

As this role is heavily operational, their ideal candidate should also have management experience in a progressive operational leadership capacity, including experience with annualised hours contracts, flexible workforces, customer service delivery and in managing multi-faceted, vibrant and dynamic teams and individuals.

Candidates must also have a true and authentic passion for the Edinburgh Gin brand and be able to help translate brand values and ethos throughout all aspects of the operational world.

Excellent salary indicative of the calibre of candidate they seek with significant and generous company benefits.

Eden Scott is working exclusively with Ian Macleod Distillers Ltd so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online and for an informal chat or to receive the full role information pack and job description please call Sally on 07776 662506.

Closing date for applications 12.00noon Friday 1st July.

First stage interviews 27th June.

Eden Scott is delighted to be working in partnership with Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

They own some of the world’s best loved brands such as Glengoyne, Tamdhu, Rosebank and Edinburgh Gin and are a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally.

They are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of their portfolio. Crafting Spirits With Passion, is what they do best… not only are they producers of exquisite brands, but they are also distributors and suppliers in B2B and B2C channels. They are a brand led, successful family business with their spirits (people and brands), at their very core. Driven by passion, enthusiasm and solid business values, they are now expanding their B2C offering and continuing to invest in each of their brand homes (visitor centres) as their brands continue to evolve and grow.

Their visitor centres are currently in Glasgow (Glengoyne) and Edinburgh (Edinburgh Gin) and they have consistently been rated on Trip Advisor as part of Scotland’s top rated tourist attractions! Their teams already deliver some of the finest distillery tours and tastings in the country and provide truly engaging and world class visitor experiences.
 
They have a new distillery and visitor centre opening in Falkirk (Rosebank) and a brand new city centre Edinburgh Gin distillery and visitor centre coming soon!

An exciting opportunity has now arisen for a dynamic and experienced sales & marketing professional to join Ian Macleod Distillers in a newly created role, that of Head of Sales & Marketing for their Rosebank and Glengoyne visitor centres.

This role plays a pivotal part in the Brand Homes Team and drives and implements the sales strategy and delivers the business sales targets for these visitor centres. The position will be responsible for annual sales targets achieved through provision of world class, on-Brand experiences, events and retail at their distillery and in-house retail store, attracting the ideal consumer with which to instigate and nurture long term, profitable relationships with their whisky brands and their home

Key activities include:

Strategic oversight of Brand Homes Sales, Marketing and Events
Lead the Sales, Marketing and Events team with ambitious commercial plans across multiple sectors. Setting clear team and individual KPIs
Research, plan and implement an annual BH Sales, Marketing and Communications plan, which feeds into the wider Visitor centres sales and marketing plan
Responsible for the Sales and Marketing budget.
Responsible for sales plans, trade shows, MICE business & HNWI’s.
Liaise with Sales and Marketing Manager for their Edinburgh Gin visitor centre to ensure a coordinated approach to the trade
Manage relationships, pricing and contracts with travel trade (DMCs, Event Organisers, Travel agents, Tour Series Partners and Online Tour Operators)
Lead the process of responding to and managing venue enquires and pro-actively cultivating new sales leads.
Manage and inspire Marketing Executive for the two sites including one to one coaching.
Foster best practise culture across the team, ensuring positive attitude and personal accountability
Lead business development through researching and developing a pipeline of key targets and ensure that it is maintained.
Work closely and collaboratively with BH Operations, Marketing Executives, and the Glengoyne and Rosebank Brand teams to create on-Brand, profitable distillery experiences
Analyse customer to customer profitability, ensuring best use of distillery facilities and time slots
Oversee relationship with Visit Scotland advertising opportunities, FAM trips, journalist/blogger engagement and membership of relevant steering group(s)
Work closely and collaboratively with Group Operations Manager to ensure alignment on quality, guest fulfilment etc
Work with BH Director and Brand team on launch plans for the Rosebank Distillery
Liaise with BH Director and IMD CRM lead to develop CRM system that makes best possible use of BH data stream
Leverage CRM (B2B and B2C) on an ongoing basis, culturally embed and champion across Brand Homes
Continually update Industry & product knowledge

Key skills required:

We are seeking the very best sales & marketing expert in this field in the Edinburgh area with relevant client contacts and proven track record in tourism
Strong Knowledge of the tourism, MICE sectors and travel trade.

Excellent salary above industry average indicative of the calibre of candidate they seek with significant and generous company benefits.
 
Eden Scott is working exclusively with Ian Macleod Distillers Ltd so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online and for an informal chat or to receive the full role information pack and job description please call Sally on 07776 662506.
 
Closing date for applications 12.00noon Friday 1st July.

About Us
Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime – the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

Job description
We are looking for a full-time evening cleaner who is available and flexible to work any 5 out of 7 evenings each week. Your role would be to ensure a high standard of cleanliness is carried out and maintained including the cleaning of the galleries, cafĂŠ, corporate areas & back of house areas. The position requires some lone working and work during unsociable hours.

Responsibilities
• General cleaning of building and surrounding areas to a 5-star
standard including – all exhibition areas, entrance areas, staff and
back of house areas.
• 5-star customer service and customer interaction.
• Replenishment of dispensers as appropriate – for example, soap,
hand towels etc.
• Interaction with day and evening guests.
• Low level window cleaning.
• Cover events and function cleaning duties as required.
• Respond to general cleaning requirements via internal radio
system
• Conscientious worker able to meet the required quality of
cleaning around the site with the ability to work unsupervised
using their own initiative where necessary
• Flexible and adaptable, to ensure that all tasks can be achieved to
meet the requirements within the building
• Working hours are usually 4pm-11pm, including weekends,
however, an evening event may result in a later finish.

Employee Benefits
• Full uniform issued including dynamic earth polo shirts & fleece
• Complimentary entry to Dynamic Earth for friends and family.
(subject to conditions)
• Free staff car-parking.
• 25% Discount in the Natural Selection Gift Shop.
• Subsidised meals from the Food Chain Café.
• Free entry to ASVA member Visitor attractions. (subject to
conditions)
• Limited Gym Membership at MacDonald Holyrood Hotel.
• Staff Canteen (complimentary tea, coffee, bread).
• Staff Excellence Award – High street vouchers.
• Company pension contribution of up to 5%.
• Confidential advice-line through Canada Life.

Requirements
• Conscientious worker able to meet the required quality of
cleaning around the site with the ability to work unsupervised
using their own initiative where necessary
• Flexible and adaptable, to ensure that all tasks can be achieved to
meet the cleaning requirements within the building
• Must be smart in appearance with a friendly and polite approach
to staff and members of the public alike
• The successful candidates will be required to complete a basic
disclosure check
• Knowledge of cleaning chemicals and supplies would be
advantageous.
To apply, please send your CV along with a covering letter to Murray.Wight@dynamicearth.co.uk setting out why you are the best person for this position.

An exciting opportunity has arisen for a Marketing and Events Executive to join Belhaven Brewery where you’ll help provide marketing support and compelling events – directly and through 3rd parties – that contribute to our brand and revenue ambitions.

The role reports to the Marketing Controller / Brand Manager and combines working at the brewery, from home and at event locations so naturally includes some weekend and / or out of hours working.

Key responsibilities
Event organisation from research, planning, liaison and development to implementation includes organisation of the Belhaven Horse Box
To deliver activities on time and within allocated budgets often working to tight dealdines maintain strong communications with the commercial, technical service and brewing teams to ensure successful events and activations
To help with event follow up, debrief alongside the measurement and evaluation of activities
To support Brand Manager with content creation, including writing blogs, case studies, newsletters, social media and other marketing communications material
To create an event calendar for our own venue – The Monks Retreat, and assist in opening of our Secret Garden
Assist the Belhaven Visitor Experience Team with marketing activities and administrative tasks
To act as an ambassador for Belhaven at all times

About You….
A qualification in marketing and events/shows management ideally with some practical experience
Great communication – telephone manner, email and face-to-face – and teamwork skills
Can-do attitude with high attention to detail

Desirable skills include – Budget management, Photoshop/premiere pro, Social media experience, Commercial and business awareness, Visitor centre or similar experience e.g. bar, waitstaff, guide.

The close date for applications is Monday 6th June.

Who are we?

At Greene King we are proud to be the country’s leading pub retailer and brewer, running over 3000 pubs, restaurants and hotels in towns, villages and high streets across the England, Wales & Scotland.

What’s it like to work with us?

It’s our people that make us an incredible place to work. We have been through some changes, everything we do is underpinned by giving our teams the freedom to be themselves and own their success.

We care about embracing individuality and each other – Our pubs, Our environment, Our community and Our customers are the heart of Our Greene King.

We take ownership and give freedom to succeed – You will make great things happen and own the outcome, we encourage you to embrace and unleash your potential by thinking differently and doing the right thing.

We win, learn and celebrate together – Be ready to learn to learn from your mistakes but also to win and celebrate success as an individual and with your team

What you can expect from us ?
Competitive salary and pension contribution scheme
Private medical insurance
Up to 33% discount across all our sites for you and your friends and family
33 days holiday (including bank holidays) and the opportunity to buy additional days.
Free onsite parking
An employee advice and guidance service and the healthcare service, Best Doctors.
As one of the industry’s leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take

If this sounds like it could be you, then please apply!

Chef de Partie
Competitive salary plus tips and excellent benefits

Are you tired of anti-social hours? At Restoration Yard we have an opportunity in our daytime operation for a Chef de Partie who wants to achieve a better work-life balance.

You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

As an experienced Chef de Partie with the ability to manage one or more sections, you will support the team in general day to day running of the kitchen, maintaining cleanliness standards and ensuring that our dishes exceed customers’ expectations.

Why work for us?
While regular weekend working and the occasional evening for weddings & events is required, as a daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing and are happy to consider a three- or four-day week if that is your preference.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks, as well as various other food outlets which are open throughout the year.

Interested? Please email a copy of your CV and covering letter to our Head Chef at recruitment@buccleuch.com.

The closing date for applications is 6 June

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Are you a General Manager with proven ability and success in a multi-faceted environment? Do you love the heritage sector and the idea of working in a unique, exciting, fast paced, forward thinking organisation? Are you seeking the challenge of helping to deliver a new first-class visitor attraction?

In the heart of Scotland, Culture Perth and Kinross is working with Perth and Kinross Council to deliver a major new museum telling the story of the region and Scotland’s ancient roots. At the heart of this will be the iconic Stone of Destiny, also known as the Stone of Scone. Seeking to attract more than 160,000 visitors a year, this new museum in the heart of the city of Perth will transform the local cultural offer and become a must-see destination for local visitors and tourists alike.

We are seeking a dynamic and results driven individual to play a leading role in the development and delivery of the visitor experience.

As General Manager you will lead from the front, building and engaging with your team, visitors and tourists, ensuring exceptional customer service and the delivery of a truly unique experience for everyone. You will do everything you can to make people want to come back again and again! You will be based in a beautiful part of the country with stunning surroundings and some of the most important aspects of Scottish history in your sight. This is an exciting and challenging opportunity for an experienced General Manager to play a key role in the development of a brand-new visitor attraction.

The ideal General Manager will have managed a high footfall venue with multiple offerings, including Food & Beverage, Retail and Events. You will need a commercial and creative mind with the ability to analyse the business and implement new ideas to ensure successful delivery of identified outcomes.

Delivery of key targets is of vital importance; therefore you must also be analytical and detailed in your approach, but also be able to adapt your way of working to be the best, most efficient and dynamic manager you can be.

The job will stretch, and challenge and you must be prepared to think on your feet and lead your team by example. In return we offer an inclusive, inspiring and flexible working environment; support to grow and develop and a vibrant and ambitious city to work in.