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Full Time

NMSE Director of Retail

NMS Enterprises Limited (NMSE), is a wholly owned subsidiary of National Museums Scotland. Established in 2002 to facilitate the commercial activities of National Museums Scotland, it returns its potential profit to National Museums Scotland at the end of each financial year.

We currently have an exciting new opportunity for a Director of Retail to join the NMSE team.

The Retail Division operates seven shops within the National Museum Scotland. From buying and stocking to pricing and marketing, each shop is operated to reflect the collections of the particular museum or current exhibition and is designed and priced to help maximise sales whilst enhancing the visitor experience.

The Director of Retail will lead a large and experienced team of Managers and Retail Assistants. The successful candidate will be responsible for all stocking, pricing, merchandising and staff training. Pre-COVID overall retail sales exceeded £1.7m p.a. (2019/20).

In addition to the Retail Outlets, the Director will be responsible for Product Development and subsequent wholesale, resulting in income through creating merchandise either directly or licensing through a third party. A key strategy is adding value through direct branding or commercialisation of the NMS collections and special exhibitions.

Skills and Experience
We are looking for a candidate who will observe the Vision and Values of the National Museums of Scotland ensuring high levels of customer care and visitor satisfaction. We are looking for someone with experience of buying, merchandising and budgetary planning, and who adheres to best practice standards within the retail sector.

Strong communication and motivational skills, experience of managing different teams within the retail sector, are essential for the success of this role. Alongside knowledge and experience of implementing retail strategies and continuous improvement plans, the ability to manage budgets and strong ICT skills are also a key requirement. This post holder should also have knowledge and experience of EPOS systems and will be responsible for implementing and adhering to GDPR legislation throughout NMSE.

Please see attached job description and person specification for further details.

How to apply
For more information or to apply for this role please send a CV and Covering Letter to nmserecruitment@nms.ac.uk. The closing date for this vacancy is Monday, 17 January 2022 at midnight. Interviews are expected to take place on/around Friday, 4 February 2022.

Benefits

• Competitive salary based on experience
• Annual leave – 25 days, increases to 30 after 5 years’ service
• 9 day public holiday and 2.5 privilege days.
• Standard Life Workplace Pension Scheme / generous employer contribution pension scheme
• Annual Bonus Scheme

Museum Manager

About us
Glasgow Life is the charity providing the support, inspiration and opportunity for Glasgow’s citizens to access the services that matter most to them.  Working across museums, the arts, music, sport, world-class events, festivals, libraries, community facilities, and physical activity, learning and heritage programmes; the scale and reach of our activity makes a real and positive impact on the lives of Glasgow’s residents and creates unforgettable experiences for our visitors.
We are recruiting for a Museum Manager, to join our 3,000 strong dedicated team of staff and volunteers
The service
Glasgow Life Museums
Glasgow holds one of Europe’s finest civic collections. The museum service, managed by Glasgow Life, attracted more than 4 million visitors in 2019/20, across 7 museums, making it the UK’s most visited museums service outside London. The service enjoys an outstanding reputation for the quality of interpretation and audience engagement it delivers.
The role
We are looking for an exceptional candidate to lead one of the world’s most prestigious museums.
You will be responsible for the quality of the visitor experience in and the local, national and international profile of the Kelvingrove Museum and Art Gallery. The role involves planning a changing programme of special exhibitions, events, activities and the on-going development of the displays and museum offer.
The role includes directly managing a front of house staff team and co-ordination with services provided by the curatorial team, a team of technicians and Museum Learning and Access team.  You will also liaise via the Assistant Museums Manager with catering, cleaning and other contracted services. The role requires a deep understanding of the role Kelvingrove plays in the life of the city, as a tourist destination and a much loved Glasgow landmark that local people visit again and again, as well as its potential future contribution to the regeneration of communities.  In this role you will be a member of the museums management team developing and delivering Glasgow’s museum service, responsible for customer service and programme delivery. This will include the management of an additional museum site.
About you
• You will demonstrate a passion for the role museums can play in the life of the city, for locals, visitors and as a tourist destination.
• You will have an outstanding knowledge of the management of large visitor attractions as well as cultural and educational programming.
• You will be an exceptional communicator and team player, able to energise those around you and an experienced manager and mentor to those in your team.
• You will have first rate organisational skills as well as strong experience of managing a wide range of customer service operations, including health and safety.
• You will be committed to community engagement and audience development
• You will have a degree or equivalent experience in a relevant subject area, and a museum or management postgraduate qualification would be advantageous.
This is a key role that sits within the Museums and Collections team at Glasgow Life, making a significant difference to our ability to reach our audiences and to deliver on performance and financial targets.
If you think you fit this role, we would love to hear from you.
In return, we can offer a generous holiday allowance of 29 days (rising to 34 days after 5 years), plus 6.5 public holidays. You will also be eligible to join the Strathclyde pension fund, one of the largest local authority pension providers in the UK. Additional staff benefits include staff discounts, annual leave purchase scheme, flexible retirement and family friendly policies.
We value diversity and inclusion. We are particularly interested in receiving applications from people from the BAME community who are currently under-represented in our organisation.

This position requires a Basic Disclosure. Please note successful candidates for the above position will be required to pay for their Disclosure.

Area Visitor Services Manager

Forestry and Land Scotland (FLS) is an agency of the Scottish Government. We manage Scotland’s Forests and Land on behalf of the Scottish Ministers.

FLS Central region covers 92,000ha of forests stretching from the Atlantic oak woodlands on Cowal in the West, across Loch Lomond and Trossachs National Park to the recreational pinewoods of Fife. The region includes lowland raised bogs and former coal sites within the southern central belt area.

The Visitor Services Team is responsible for providing a high quality visitor experience through the management of recreational facilities and engagement with visitors, lease holders and event organisers and participants.

The Visitor Services team manage public access and safety across the geographically diverse holding, including 112 managed trails, 1 visitor centre and 40 urban woodlands that support the mental and physical wellbeing of over 2.6 million visitors annually.

Working with a small team, you will manage a diverse range of sites. This includes Carron Valley, the Whitelee windfarm, and Kilpatrick hills, along with urban woodlands around Glasgow – including Cuningar Loop. You will work with colleagues to provide a high quality visitor experience, in a safe and cost effective way. Part of the role is to encourage new audiences to our sites, including newly established sites across the central belt, while working with neighbours, groups and communities to enhance visitor experience.

You will build working relationships with partners to develop and oversee infrastructure projects.

Occasional evening, weekend and public holiday work is a requirement for the role.

Main Duties
– Work positively and proactively with customers, stakeholders, communities, businesses and partners;
– Represent FLS at community, business, partner and stakeholder meetings;
– Deal promptly and helpfully with any enquiries and complaints;
– Develop strong and positive relationships across the region and promote excellent internal communications;
– In line with national strategy and regional plans seek out new ideas, opportunities and projects to develop the business within your area: revenue opportunities, partnerships and enhanced experiences;
– Specify and monitor routine safety checks for your sites; support colleagues as necessary to carry out these checks;
– Specify and monitor routine maintenance work for your sites; liaise with colleagues to support standards;
– Specify project work for your sites to maintain and develop high quality recreation facilities: create work plans as needed and work closely with delivery colleagues to get this work done;
– Manage your local visitor services staff by agreeing clear responsibilities and work
programmes, in line with regional and national priorities;
– Promote a high level of customer focus and high standards of delivery amongst staff;
– Monitor and support skills and knowledge development for staff, through coaching and access to training; and
– Promote a safety-first culture in all aspects of the role: a safe and healthy environment for visitors and staff, in line with corporate standards and industry best practice.

Restaurant FoH Senior

Full time permanent position

WE ARE LOOKING FOR…
We want someone who can demonstrate a positive and ‘can do’ attitude and has previous experience in a similar role. To be part of our incredible team, you must:
Take pride in all that you do.
Carry out everything to the highest standard.
Never compromise on safety.
Be part of the wider team.
Deliver phenomenal customer service.
Do what’s required to get the job done.

Experience of working in a restaurant or have previous experience in a similar role.
Be ready to learn and understand how a floor runs during a busy evening service, and be able to assist Supervisors if needed.
Have a great personality suited to a public facing position, show a keen interest in all customers and be able to create a great family atmosphere.
A willingness to understand all aspects of the business.
Leadership skills, be organised, self motivated, and an excellent problem solver.
An ability to think on your feet and work quickly and efficiently under pressure.

At Loch Insh, every day is exciting and different. We want you to be warm and welcoming, passionate and friendly. You’ll be happy using your own initiative and enjoy working within our awesome team.

This role will consist of:
Breakfast and lunch service to include the barista, bar and counter service.
Running breakfast service alone during the winter months, working directly with the breakfast Chef.
Taking full responsibility for your section during evening service. From welcoming arrivals to taking orders and processing payments.
Working the bar as and when needed.
Communicating with the kitchen and taking the lead on any larger tables or pre ordered groups.
On occasions, you should be able to lead a small team if required by the Supervisor.
Open and close the restaurant, including cashing up and lockup schedule.
Working alongside young people to improve their confidence and teach responsibility from a young age. You must have patience and promote kindness and understanding if leading a young team.
Directing customers to other Loch Insh activities they might like to try whilst here.
Working alongside the activities team to maximise customer interaction.
Cleaning tables, floors and toilets.

Visitor Centre Supervisor – Glendronach (MATERNITY COVER)

Responsible for day – to – day management of visitor centre operations at Glendronach Distillery maintaining a highly professional and welcoming environment for all visitors, overseeing the delivery of a high level of customer service. Coordinates, plans and executes all activities associated with the front of house tour operations of the Visitor Center, including tour guide team management, ticketing, reception and tasting room.

Job Responsibilities:

Responsibilities:

Manages the daily operation of the Visitor Center, facilitating the seamless flow of tours and hosting

and entertaining of visitors.

Provides input in the development of annual operating plans and budgets for all Guest Services

areas.

Provide an overview to Manager on a weekly/monthly/quarterly basis regarding on-going operational

staffing and ticket revenue performance and variances to the budget.

Recruits, trains, supervises and motivates tour guides to ensure that every visitor has a memorable

experience, aligned with brand goals.

Oversees smooth operation and coordination of daily scheduled events, group tours and transient

visitor tours ensuring the day-to-day consistency and quality of experience at every customer touch

point.

Responsible for ongoing quality assessment and improvement in all customer-facing areas, working

with Visitor Experience Manager to review service standards and maintain facilities.

Maintains current and accurate Training Manual incorporating new information and procedures on a

regular basis, providing regular training and mentoring on new products or changes in operations.

Prepare monthly work schedule based on group bookings.

Work with management team to develop, implement, and maintain robust Standard Operating

Procedures for visitor centre operations.

Work with Visitor Experience Manager and Brand Team to develop tour content and experience

Develops and updates tour path and program to ensure tour message is consistent with the brand

message. Runs changes by Visitor Experience Manager and Brand Team for final approval.

Work with Visitor Experience Manager to support effective communication and team culture.

Required Experience & Education:

Education: High School/GED/Secondary School;

Experience: Requirements:

Minimum 5 years experience in a similar role in distillery visitor center, spirits/wine industry, or

hospitality industry

Ability to work work independently with little direction

Demonstrated ability to complete workload within designated time and high level of accuracy with

little supervision.

Excellent communicator and interpersonal skills

A team player who demonstrates a partnering attitude and capability. This will be a small staff, must

be willing to jump in and do what needs to be done.

Flexible and adaptable to changing workloads

Availability to work weekends and holidays

Demonstrated ability to develop and maintain effective working relationships with internal

employees as well as external business partners.

Action oriented; responds in a timely and effective manner to business issues and opportunities.

Highly organized; is capable of meeting multiple deadlines and juggling multiple projects.

Preferred Experience & Education:

Experience: Have an in-depth knowledge of our industry and experience supervising others.

Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

Visitor Services Manager – Food & Beverage

JOB PURPOSE

This is an exciting leadership role within the team that manages the recently refurbished visitor centre at Glencoe National Nature Reserve and the popular visitor centre at Glenfinnan Monument. We welcome over half a million visitors from across the globe to these well-loved places and aim to give them all an enjoyable experience. Excellent food, drink and customer service are vital to this. And as Scotland’s largest conservation membership charity, every penny we make supports our work protecting the nation’s natural and cultural heritage.

You will manage the Highland Coo Café at Glencoe, with some of the finest mountain views around, and two grab and go outlets within our facilities at Glenfinnan. You will lead the catering team with menu design, food production, ordering, compliance and commercial performance, delivering a friendly, efficient service environment in line with the National Trust for Scotland’s policies, priorities, standards and targets. You will help make our properties sustainable in every way.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Catering operation
• Lead menu development, preparation, cooking and presentation of a high-quality food and drink offering
• Support a health & safety culture, ensuring compliance with food hygiene and environmental health standards and record-keeping
• Accountable for cost-effective stock management, ordering, storage and wastage control.
• Understand and adhere to the sale of alcohol legislation as a Premises Manager
Visitor experience
• Develop and promote new products and offers to enhance member and visitor enjoyment, tell the property’s stories and drive visitor numbers
• Create a culture of ‘exceptional service, every time’, leading by example with the warm welcome you give
• Act as one of the property group’s duty manager team, responsible for ensuring a safe and smooth visitor operation, addressing issues, and opening/closing up the visitor centres
• Help achieve targets for the completion of visitor surveys to understand more about our visitors.

People management
• Recruit, induct, develop and performance manage your team to ensure they are fully equipped and motivated to undertake their front and back-of-house duties
• Ensure catering rotas and holiday allocation meets business needs and staff budgets
• Enable the team to operate within the properties’ ‘Safe System of Work’ to minimise risk of incidents or accidents and take responsibility for emergency procedures
• Work closely with specialist advisory colleagues like our regional Catering Development Manager

Finance performance
• Work closely with the Operations Manager to set, phase, monitor, report and adjust budgets to deliver ambitious, sustainable commercial performance and cost control
• Supervise safe and secure café till operations, perform end-of-day income reconciliation as a duty manager and conduct end of month and year financial procedures.
• Ensure the longevity of the Trust’s buildings and fittings is maximised through appropriate maintenance and/or replacement regimes

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications & knowledge

• NVQ3/BTEC/City & Guilds/HND/Degree or equivalent experience
• Intermediate Food Hygiene Certificate or above
• Current driving license
Desirable:
 Current First Aid certification (or willingness to train and use)
 IOSHH Managing Safely
 Valid SQA Licensing Qualification e.g. Scottish Personal License Holder’s Certificate and Personal License

This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Basic Disclosure.

Experience & skills

 Excellent leadership and influencing skills, supervising and supporting staff on a daily basis
 Demonstrable passion for the exceptional customer service required of all staff
 Strong commercial experience and understanding of budget management
 ‘Hands on’ working in a busy catering and sales environment, ideally in a visitor attraction setting
 Confident communication skills (written and spoken)
 Computer literacy and familiarity with Microsoft software
 Strong time management and organisation skills
 Ability to be proactive and to take initiative

Cleaner

Dalkeith Country Park has been enjoyed by visitors for 120 years and its woodlands, riverside trails, cycle tracks and events calendar are valued by visitors from near and far. The Park includes Fort Douglas, which is an exciting adventure play park for visitors of all ages, while the stable yard houses Restoration Yard, a unique venture comprising a retail store, food hall, restaurant and wellness space.

We are looking for an experienced Cleaner to help ensure we deliver a consistently clean and welcoming environment to our visitors.

• Do you have high professional standards?
• Can you demonstrate a ‘can-do’ approach to work?
• Are you a team player with good communication skills?

Hours will be 11am till 7pm five days out of seven including weekends.

Interested? To apply please email your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 17 December.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

Development Manager – Patrons & Individual Giving

This is a new role responsible for generating income through the development and delivery of both the Patrons programme and the major gift and individual giving programme, working closely with the Head of Development and Development Manager (Trusts, Foundations and Legacies) on the NGS fundraising strategy.
The NGS Patrons are a group of high net worth individuals who collectively and individually support exhibitions, acquisitions, research and learning activities. We have ambitions to develop and expand this important group and the successful applicant will play a key part in this effort.
The National Galleries of Scotland have an exciting programme of major capital projects in progress and the successful applicant will be heavily involved in the fundraising to support these campaigns.
NGS have a lively and diverse programme of exhibitions and activities across all our sites in Edinburgh as well as a range of national and international partnerships. The Development Manager will help drive the funding for these programmes, particularly looking for new areas of support.

Development Manager (Fundraising)

Work somewhere where a job is not just a ‘job’, where you can be part of a team with a passion for sharing Scotland’s heritage and making a real difference to local lives. Abbotsford, the home of Sir Walter Scott, is one of Scotland’s most important heritage sites. Now cared for by an independent charity, we are seeking a highly effective Development Manager to work with us.

The Abbotsford Trust is in the midst of celebrating Scott’s 250th birthday through a range of public events, restoration and visitor experience projects, and programmes supporting our local community. The anniversary is a milestone in our 10 year development plan ‘Writing the next Chapter’. We are now seeking a highly effective fundraising manager to work with us to build on our successes to realise our fundraising ambitions.

In this interesting and challenging role, you will be responsible for developing our fundraising strategy encompassing private philanthropy, trusts and foundations, and statutory bodies. You will be an excellent communicator, experienced in speaking with high net worth individuals and public figures and writing high quality funding applications. You must be able to speak with passion, conviction and sincerity about the cause, and have the ability to connect with a wide cross section of society to win support. As a small team run by staff and volunteers, you should be personable and flexible in your approach to others, and be prepared to be bitten by our passion for Scott and Abbotsford.

For more details of the role, please download the Job Description.

To apply, download and complete the Application Form. Candidates are asked to send the completed document, and if they wish an additional CV, to vacancies@scottsabbotsford.co.uk.

Enquiries: giles.ingram@scottsabbotsford.co.uk 01896 752043 / 07811 100182

Finance Manager

Work somewhere where a job is not just a ‘job’, where you can be part of a team with a passion for sharing Scotland’s heritage and making a real difference to local lives. Abbotsford, the home of Sir Walter Scott, is one of Scotland’s most important heritage sites. Now cared for by an independent charity, we are seeking a highly effective finance manager to work with us.

In 2014 the Abbotsford Trust completed a £12 million restoration, followed in 2018 by extensive estate improvements, ongoing funded community development activity, and £4 million raised so far towards an Endowment Fund.

The Trust is now pursuing a 10 Year Plan – an ambitious vision for Abbotsford through to 2029 encompassing this year’s 250th anniversary of Scott’s birth. Realising the plan depends on successful fundraising, increasing paid admissions, and the continued development of trading performance; retail, catering, and accommodation.

In this interesting and varied role you will be essential to the success of our charity. The Finance Manager plays a lead role in ensuring all financial and accounting procedures are robust and comply with best charity and fundraising practice. They are the lead within the Trust on the management and implementation of finance IT systems, financial procedures and administration. As a small team run by staff and volunteers, you should be personable and flexible in your approach to others, and be prepared to be bitten by our passion for Scott and Abbotsford.

Full time, salary upwards of £32,438 per annum dependant on experience.

Application Process

For more details of the role, please download the Job Description.

To apply, download and complete the Application Form. Candidates are asked to send the completed document, and if they wish an additional CV, to vacancies@scottsabbotsford.co.uk.

Enquiries: giles.ingram@scottsabbotsford.co.uk 01896 752043 / 07811 100182

Finance Manager

JOB PURPOSE

This role will be responsible for the leadership and management of the income streams and associated tax within the Trust. This includes the following key areas:

• Revenue recognition and reconciliation,
• Accounting for Debtors and Stock,
• Intercompany accounting,
• Balance Sheet Management,
• Accruals, Advanced Income, Provisioning & Write Offs
• Taxation Accounting & Advisory Services,

The delivery of these will have to be planned and managed around a variety of deadlines which can be anything from daily/weekly to annual. Areas of priority will be: to lead the delivery activities for Debtors and Income required for the preparation of the month-end results and completion of the Trust’s annual report and accounts, and the external audit for the Trust; to lead on VAT review and compliance to ensure all areas of the Trusts income streams meet HMRC regulations whilst maintaining efficient associated VAT recovery. The role also involves ensuring that the Trust’s systems of financial and internal control relating to these areas, are operating effectively, and leading the development and implementation of best in practice processes / controls in these areas.

Reporting to the Financial Controller, the postholder is required to support them in delivering programmes of work that meet the Finance Team’s objectives ensuring complete accurate and compliant reporting to tight deadlines.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Lead and manage Finance Assistants, ensuring that they are supported, developed and performance managed in accordance with the HR policies of the Trust to ensure that the functions of the team are delivered efficiently and effectively and members of the team are able to continually improve and develop.
• Supporting development of appropriate policies and develop and maintain processes and procedures with regard to income recognition and associated balance sheet management to ensure compliance with FRS102 and OSCR SORP.
• Supporting development of appropriate policies and develop and maintain, processes and procedures to ensure the Trust’s financial operations are compliant with all relevant VAT & Tax legislation and regulations. Will require liaison with and management of external advisers to support compliance and submission activities. Focus will be on making these compliant, effective and efficient.
• Working with and influencing the other Finance Managers and Senior Managers in other teams to ensure that the necessary processes and controls are developed and implemented.
• Enhancing working relationships with other departments and explaining financial terms to non-accountants to ensure the sharing of knowledge.
In relation to the key areas of responsibility for specific role:
Revenue Recognition & Accounting

Ensuring the accurate and complete reporting of c. 50 commercial and non commercial income streams and associated debtors for month end reporting through:

a) Review & management of monthly processes to ensure accurate reporting of income including membership & donation collection, gift aid, lottery and commercial income.
b) Ensure timely and accurate collection of direct debits for memberships, donations and rents. This will involve working closely with Customer & Cause and Commercial Consultancy & Estates teams and also engagement with the IT Team.
c) Reconciling data to third party documentation – rents, holiday cottages, lottery, carparking, admissions, events etc.
d) Reconciling the financial system to the sales system across multiple payment methods.
e) Reconciliation of non-financial sales ledger information to external sales ledger (e.g. holiday cottage income and rents).
f) Calculation of accrued/deferred income at month end/year end. Ensuring long term contractual income correctly accounted for.
g) Adherence to regulated income guidelines (lottery and grant income).

Content Editor

CONTEXT
The National Trust for Scotland is a charity, established in 1931, to provide access and enjoyment to the properties, places and collections in its care. We also exist to protect what we look after for future generations to enjoy; and increasingly we are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

The Trust is the largest membership organisation in Scotland with well over 300,000 members who experience access to our places and play an important part in supporting our charitable work. As well as being proud of having such a strong membership following, the Trust attracts millions of visits to its properties and places each year. Visitors can from around the world, across the UK, and there is very strong following within Scotland too.

One of the key directorates at the Trust is called ‘Customer & Cause’. The directorate of circa 40 people exists to inspire people to visit, join and donate to the Charity. The directorate consists of four teams: Marketing, Membership, Fundraising and Communications.
PURPOSE OF THE ROLE
The specific purpose of the role is to present the Trust in a clear, accurate and engaging manner by delivering excellence in digital and printed media to inspire members, visitors and donors.

KEY RESPONSIBILITIES
1. Apply the approved National Trust for Scotland editorial style and tone of voice across all print and digital media.
2. Work across various platforms to edit and upload regular stories/articles/blogs/images to the website, in both the public-facing and members-only areas.
3. Create online stories/things to do pages as required, based on annual content planner and/or tactical recommendations from agency partners
4. Ensure all updates to property pages and other website content are made accurately and within the agreed timeframe.
5. Support and develop content for ‘evergreen’ areas on the website, as well as apply the best use of SEO terms to maximise visibility of the website.
6. Work closely with marketing, fundraising and communications teams to ensure the clarity and accuracy of a wide range of communications, including reports, letters, marketing campaigns and fundraising appeals.
7. Undertake research and write copy for various applications when necessary.
8. Input into the visual presentation of all Trust resources including website, apps, signage, guidebooks, retail merchandise and marketing materials.
9. Work with external agencies to deliver projects to a consistently high standard and ensure the integrity of the brand’s editorial style.
10. Undertake all other reasonable duties.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

SCOPE OF ROLE
People Management
• No line management
• Key internal relationships including properties, fundraising, communications, marketing, curatorial, hospitality and retail teams

Financial Management
• No budget management

SKILLS, EXPERIENCE & KNOWLEDGE
The above outlines the key skills the job holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:

Essential
• Educated to degree level or equivalent
• Solid demonstrable editorial experience in a publishing environment
• Proven project management experience
• Excellent written and verbal communication skills and highly developed inter-personal skills
• Experience in arts, heritage, environmental or charitable organisation
• Knowledge of Scotland and particularly Scottish history
• Ability to deal with both internal and external specialists
• Ability to communicate with a wide range of stakeholders at all levels
• Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands and deadlines
• Ability to deal tactfully with contributors
• A proactive approach with problem-solving skills and a keenness to push the boundaries
• Competent IT skills (including Microsoft Office software package)
• Experience in using a CMS to create and edit web pages

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