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Full Time

EVENTS & TOURS ADMINISTRATIVE ASSISTANT FULL-TIME, PERMANENT

Celtic Football Club is currently seeking an Events & Tours Administrative Assistant to provide administrative support to the Meeting & Events, Catering and Tours departments, ensuring a consistent, high quality service is provided at all times.

KEY ACCOUNTABILITIES
Act as the first point of contact for all customer enquiries for Celtic Park Events.
Undertake the complete processing of events, tours and restaurant booking enquiries within Celtic Park.
Working alongside colleagues across various departments, drive sales for our seasonal special events and restaurant services, providing reporting to the Catering leadership team.
Complete daily reporting including PDQ (card machine) checks, booking reports and updates.
Ensure positive and consistent interaction and correspondence with clients, identifying any areas for potential additional revenue through upselling.
Liaise with internal stakeholders regarding pre-booked meeting and events.
Perform mail merges and outbound sales calls to drive revenue for Celtic Park Events.
Carry out operational administrative duties for our tours and restaurant departments, including the creation of function menus, table numbers and signage.
Where necessary, provide cover for colleagues during periods of annual leave, or other types of leave.
Complete additional administrative and promotional activities for the department as required.
RELATIONSHIP MANAGEMENT
Ensure all communications with colleagues are professional, appropriate and considerate of individual needs and circumstances
Actively build and maintain positive working relationships with Colleagues across the Club, ensuring a collaborative approach is adopted at all times
Treat all colleagues with dignity and respect by ensuring that your behaviours and approach during all workplace activity is inclusive of all backgrounds and abilities and welcomes diverse contributions
SKILLS & EXPERIENCE
Essential:

Ability to effectively work as part of a team, using a hands on approach in a busy pressurised environment.
Experience of working in a hospitality or tourism background.
Confident and friendly manner with strong communication skills, both verbal and written.
Competent in the use of MS Office packages, specifically Word, Excel and Outlook.
Willingness to learn and develop new skills.
Able to problem solve and prioritise own workload.
Empathetic and approachable, with excellent listening skills.
Time management and organisation skills with ability to prioritise in pressurised environment, while working to deadlines.
Personal accountability for performance and conduct.
Desirable:

Degree in relevant discipline.
Experience of developing collaborative relationships with colleagues of all levels.
Additional Requirements:

Ability to work flexible hours to suit the needs of the business as and when required.
Applicants should submit their CV and covering letter to jobs@celticfc.co.uk

Application deadline: April 8, 2024

Roving Stewards

There are two roving steward positions available at Historic Environment Scotland, both Part Year Permanent positions. One is 4 days a week/part time, the other 5 days a week/full time (April-September). The likely start date for these roles is May 2024 (subject to pre-employment checks).

The post holders will be responsible for delivering the highest standards of visitor experience across sites in the Central Mid District. Reasonable agreed travelling is expected to cover sites within Stirling District, Perth & Kinross, Clackmannanshire and potentially further afield. A pool car may be available for this purpose.

Are you looking for a flexible, fun and unique role? You’ll get an exceptional view into Scotland’s rich history and gain valuable experience in the tourism industry, helping to bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to sites within Central Scotland during the season.

The post sits within the Mid District of Central Region’s Visitor and Community (V&C) Team. The district is comprised of twenty-six properties, of which ten are staffed, including Doune Castle, Dunblane Cathedral, Castle Campbell, Elcho Castle, Huntingtower Castle, Inchmahome Priory, Loch Leven Castle, Meigle Sculptured Stone Museum, Stanley Mills and St Serf’s Church. You will be part of a team of stewards working across these properties and potentially others within the neighbouring East District (ie, the postholder will principally cover sites in Stirling District, Perth & Kinross, Clackmannanshire, and may be asked to cover Fife and potentially, but not usually, Angus).

Your duties may include transporting visitors by boat to the Island and operating a generator and water pump to ensure the island toilets remain working if working at Inchmahome Priory and Loch Leven Castle.

The successful candidates will support the teams at the properties in the mid district by covering absences such as annual leave, etc. The roles therefore offer variety and make a meaningful contribution to Scotland’s tourism industry and local economy by enabling the properties to open their published hours, as well as encouraging visits beyond the typical tourism destinations to the rural areas.

Finance Assistant

Full-time and Permanent
Salary £28,707 – £29,961 per annum
Plus generous benefits package
Hybrid / flexible working

About the role

Looking for a bit of variety in a Finance role? Want to discover a role where there is always something new to learn? Then we have a fantastic opportunity for you!

A rare opening has arisen to join our small, professional Finance team. The team works together across the varied disciplines within the department, and you’ll get exposed to multiple areas of work. You will be interested in financial systems and keen to develop your understanding of financial controls and financial reporting skills.

You must have a keen eye for detail, with a logical and structured approach to tasks, and have great organisational and IT skills. Ideally you will already have Finance experience in a Purchase Ledger role, or perhaps you have a Finance qualification. You’ll be a good team player and be able to communicate with colleagues throughout the organisation.

Reporting to the Financial Accountant and working closely alongside two other Finance Assistants, you’ll gain experience across a wide range of finance operations. This is a “hands-on” job processing sales data, purchase invoices and bank transactions against deadlines. You’ll play a key part in helping us develop our financial reporting which is vital to the efficient operation of the galleries. You will also assist with the processing of financial transactions and performing reconciliation controls to ensure records are complete and accurate.

The difference you will make

You will provide support to ensure the processing of transactions is complete and accurate while ensuring compliance with public sector and internal accounting procedures. Your responsibilities will include but will not be limited to:

Assisting with transaction processing:

– Processing purchase ledger, sales ledger, bank transactions, and expense claim forms.

– Reconciling creditor statements and liaising with suppliers

– Dealing with mail and resolving queries, including queries from other departments within NGS.

– Answering telephone and email enquiries from suppliers

– Contacting debtors regarding outstanding invoices when required

Financial Controls:

– Performing month end reconciliation controls to ensure complete and accurate processing, including bank reconciliations, creditors and debtors’ reconciliations and Intercompany reconciliations.

– Investigating and resolving any issues.

– Assisting with payroll.

– Ensuring payroll deductions are paid over on time to the required bodies for tax, pension, union dues, etc.

– Contributing to continuous improvement – identifying and making suggestions for areas where working practices could be improved.

– Assisting in developing effective and efficient financial controls.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– You will either be working towards or willing to gain an accounting qualification.

– Ideally you will have previous experience in a Finance role dealing with purchase ledger.

– Knowledge and experience of accounting procedures.

– Excellent IT skills, highly competent with Excel and Word with experience of accounts software.

– Ability to work with a high level of accuracy and attention to detail.

– Strong numeracy and analytical skills.

– Strong organisational skills with the ability to prioritise workload and work to tight deadlines.

– Team player with ability to work collaboratively.

It would also be great if you have:

– Experience of Microsoft Dynamics Great Plains.

– Experience of bank reconciliations.

For more information and to apply, please visit our careers website.

The closing date for completed applications is 12 noon on Wednesday, 10 April 2024.

HR Advisor

Glasgow Science Centre is a Scottish Charity and a unique 5-star visitor attraction with a vision for a Scotland where all people feel empowered through learning and engagement with science to make positive differences in their lives, communities and society.

Our mission is to inspire people of all ages to explore and understand the world around them, and to discover and enjoy science. We have been delivering interactive science experiences to schools, families, and community audiences for over 20 years, in-house, online and through outreach and we are dedicated to raising awareness of the importance of science to our nation’s wellbeing, economy, and society.

ABOUT THE ROLE

Glasgow Science Centre are recruiting for an HR Advisor to join a small and dedicated team to provide a comprehensive advisory service to senior managers, line managers and staff across GSC. This is a truly generalist role advising on all aspects of the employee lifecycle and undertaking or supporting case management activity using professional HR and legislative knowledge.

The role also offers an exciting opportunity to contribute to projects to progress the People and Organisational Development (POD) plan and support GSCs strategic objectives around supporting and developing our people within a high performing and inclusive environment.

We are looking for a people person with excellent communication and interpersonal skills who enjoys working collaboratively with others across a range of people management activities. You will have solid working knowledge and understanding of employment law, HR policy, procedures and best practice and use this to support managers and staff to achieve organisational effectiveness.

If this sounds like you, and you are passionate about GSC’s mission and values, then we would like to hear from you.

APPLICATION DETAILS

Please find full job description and details of how to apply on the Jobs and Volunteering section of the Glasgow Science Centre website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

The closing date for applications is, Monday 15th April at Noon.

Volunteer Co-ordinator

Salary: £28,332 – £30,419
Hours: 37 hours per week | | Monday – Friday
Location: National Museum of Scotland, Chambers Street, Edinburgh
Closing Date: 15/04/2024

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, service-driven individuals to join our People team.

Benefits of joining us as our Volunteer Co-ordinator will include:

Annually alongside your salary of £28,332 – £30,419, National Museums Scotland contributes £8,207 – £8,812 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years plus an additional 8 paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
Access to all the above and more from day one of employment.
About the Volunteer Co-ordinator role:

As our Volunteer Co-ordinator, you will play a key role in working with our passionate community of volunteers towards our strategic plan. You’ll be the driving force behind the recruitment, policy and guidance, and coordination of volunteers for all our locations, ensuring that every volunteer feels valued, supported, and invested in our organisation and its values.

As a Volunteer Co-ordinator at National Museums Scotland you will:

Organise, support and promote the use of volunteers throughout National Museums
Develop policies on the recruitment, retention, development and use of volunteers
Establish volunteer training and development programmes
Provide support and guidance in terms of establishing suitable areas of work, recruiting volunteers and ensuring appropriate line management
Monitor and evaluate the involvement of volunteers across the organisation
Organise volunteer conferences and celebration events.
Skills and experience we’re looking for in our Volunteer Co-ordinator:

Relevant volunteer qualifications (EG PDA in volunteering management) or relevant experience in a similar role
Strategy and policy development within public sector organisations
Experience of recruiting and training volunteers
Understanding and implementing legislation relating to volunteers
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for applying is 15 April 2024. The Selection Event is likely to be held week commencing 22 April 2024.

Senior Learning and Organisational Development Partner

Salary: £46,020 – £51,663
Hours: 37 hours per week | Monday – Friday
Location: National Museum of Scotland, Chambers Street, Edinburgh
Closing Date: 15/04/2024

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, service-driven individuals to join our People (Human Resources) team.

Benefits of joining us as our Senior Learning and Organisational Development Partner will include:

Annually alongside your salary of £46,020 – £51,663, National Museums Scotland contributes £13,331 – £14,966 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
Access to all the above and more from day one of employment.
About the Senior Learning and Organisational Development Partner role:

As Senior Learning and Organisational Development Partner, you’ll work directly with the Head of People and People Team to develop and drive forward the people strategy.

Engaging with our key stakeholders you’ll think holistically about National Museums Scotland’s overall strategy whilst championing the use of data and people metrics to drive decision-making.

As a Senior Learning and Organisational Development Partner at National Museums Scotland you will:

Working with the Head of People, champion and drive a holistic approach to Learning and Organisational Development (L&OD)
Develop the learning and organisational development input to the People strategy and Department plan
Lead annual planning activity with stakeholders to enable us to develop a yearly L&OD calendar of activity
Delivering key People initiatives across the HR spectrum, including talent management, pay and reward, employee relations, employee engagement and performance management
Shape and execute a robust leadership development framework, ensuring we can build a pipeline of leaders at all levels from within the organisation
Lead the Learning and Organisational Development Team, supporting team activity to ensure objectives outlined in the People business plan are being met.
Skills and experience we’re looking for in our Senior People Partner:

Chartered Institute of Personnel & Development (CIPD) level 7 or equivalent experience
Up to date knowledge of learning and organisational development best practice
Experience of developing and implementing Learning and  Development framework
Experience of identifying, implementing, and embedding process improvements
Experience in team management
Experience in budget management
Proven track record of delivering change projects.
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for applying is 15 April 2024. The Selection Event is likely to be held week commencing 22 April 2024.

Senior People Partner

Senior People Partner | Full time | 37 hours

Salary: £46,020 – £51,663
Hours: 37 hours per week | Monday – Friday
Location: National Museum of Scotland, Chambers Street, Edinburgh
Closing date: 15/04/2024

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

We are looking for enthusiastic, passionate, service-driven individuals to join our People (Human Resources) team.

Benefits of joining us as our Senior People Partner will include:

Annually alongside your salary of £46,020 – £51,663, National Museums Scotland contributes £13,331 – £14,966 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
Access to all the above and more from day one of employment.
About the Senior People Partner role:

As Senior People Partner, you’ll work directly with the senior leadership and the Head of People to develop and drive forward their Inspiring People strategy.

This is a highly visible and on the ground role. Engaging with our key stakeholders you’ll think holistically about National Museums Scotland’s overall strategy whilst championing the use of data and people metrics to drive decision-making.

As a Senior People Partner at National Museums Scotland you will:

Working with the People Team to contribute to the development and delivery of an ongoing strategic workforce plan, covering colleagues and volunteers

Providing expert HR advice, coaching and guidance to people partners, managers, and staff on HR matters and employment law

Maintaining a clear understanding and providing up to date knowledge of the legal framework within which the Museum and People Team operates within, developing People policies and guidance in line with current legislation and best practice

Delivering key People initiatives across the HR spectrum, including talent management, pay and reward, employee relations, employee engagement and performance management

Undertake regular and timely consultation and negotiation with the trade unions on People matters

Lead on operational activities related to the Civil Service Pensions scheme.
Skills and experience we’re looking for in our Senior People Partner:

Chartered Institute of Personnel & Development (CIPD) level 7 or equivalent experience
Good working knowledge of best practice in employee relations and experience in dealing with complex case management
Experience in negotiation and consultation with trade unions
Experience in team management
Proven track record of delivering change projects.
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for applying is 15 April 2024. The Selection Event is likely to be held week commencing 22 April 2024.

Events Operations Manager

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities. We also offer a truly unique 5 star event venue offering 17 diverse and interesting spaces to accommodate events of all shapes and sizes for over 2000 guests.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Events Operations Manager to manage the overall operations of the Food & Beverage department within Glasgow Science Centre including Taste Café, IMAX café, IMAX concession and Corporate Events.

We are looking for someone with experience within a conference/events management role who is passionate about Food and Beverage, events and customer service. You will be responsible for leading a team to deliver high standards of customer care and effectively manage the delivery of the GSC 5-star customer service promise.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

www.glasgowsciencecentre.org/current-vacancies

We are equal opportunities employer and welcome applications from people of all backgrounds.

Commis Waiter

A unique Michelin starred gastronomic experience set in the heart of The Glenturret Distillery, Scotland’s oldest working whisky distillery.

Enjoy working in our 7 table restaurant, open for lunch, dinner and drinks from Wednesday to Saturday. Our bar lunch offers a relaxed setting, with A La Carte, sharing style menus. In the evening, we serve a 2 Michelin starred multi course tasting menu in the restaurant. Guests are also welcome for whisky flights or drinks, served in our Lalique bar and lounge.

Our Executive Chef, Mark Donald, cooks both seasonal and contemporary food, alongside his talented kitchen team. Our front of house are a team of passionate, proud and focused individuals, who apply great attention to detail to exceptional quality food and wines.

This role is responsible for ensuring high levels of service and guest satisfaction are met. It is a varied role in which you will be guest facing, assisting with food service, while working together with both front and back of house.

No previous experience necessary as full training is provided, you will work towards running a section, be in control of the intimate ambience whilst at the same time maintaining the highest of standards. You will support the senior team completing the set-up of the restaurant and have awareness of the menu and preparation of dishes.

A Question for you?

Are you someone who is passionate to deliver exceptional service to our customers and is willing to learn and develop at the same time?

Responsibilities:
The role entails setting up the tables prior to service. Preparing the restaurant and organising required plate ware. Assisting with all duties as requested.

You will gain valuable knowledge whilst performing your duties. Working in this position allows a Commis Waiter/Waitress to understand the importance of customer services and manage the workflow of a restaurant effectively.

If you love being part of a motivated team and thrive in a busy environment, are detailed oriented, have previous experience working within a customer facing setting and have a positive and approachable manner, then we would like to hear from you.

Essential skills:
– Naturally warm and engaging yet professional
– Good communication skills
– Excellent customer service skills
– Team player
– Attention to detail
– Positive attitude
– Ability to work under pressure
– Ability to multitask
– Empathy for guests and colleagues
– Desire to learn and develop a career within hospitality
– Familiarity with alcohol restrictions or laws
– Understandable level of English; spoken and written

What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Tronc scheme
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

A full job description is available on request.

Closing date for applications is Sunday 7th April 2024.

Kitchen Porter

A unique Michelin starred gastronomic experience set in the heart of The Glenturret Distillery, Scotland’s oldest working whisky distillery.

The Lalique Restaurant has a fantastic opportunity to join our exciting and innovative team as a Kitchen Porter. Recently awarded TWO Michelin Stars, we are the only Whisky Distillery in the World to have received this coveted award.

Our Executive Chef, Mark Donald, cooks both seasonal and contemporary food, alongside his talented kitchen team. Our front of house are a team of passionate, proud and focused individuals, who apply great attention to detail to exceptional quality food and wines.

If you would like to become part of this hard-working dedicated team, working closely with Mark Donald, Executive Chef then this is the position for you.

As a Kitchen Porter, you will be responsible for maintaining the cleanliness and hygiene of the kitchen and all equipment and ensuring the smooth operation of the kitchen.

You will support our chefs ensuring cleaning routines are completed throughout the kitchens daily to the highest standards. Your role is vital to ensure the smooth running of the restaurant, and it is imperative that all crockery and cutlery is cleaned to the highest of standards before reaching our guests. You will be responsible for storing equipment and ensuring safe removal, segregation and storage of recycling materials.

Our expectations for this role are that you are warm and friendly and willing to do everything you can to exceed our customers’ expectations.

We are looking for a reliable, highly motivated individual who is used to working in a fast paced and pressurised environment, who possesses an immense sense of pride in their work and is a strong team player with great communication skills.

Full training will be provided.

What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Tronc scheme
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

A full job description is available on request.

Closing date for applications is Sunday 7th April 2024.

Senior Caretaker

The castle caretaking team provide a vital role in the operation and maintenance of Blair Castle, a Grade A Listed Building. Awareness and recognition of the building’s historic significance is key.

The castle is open to the public for seven days of the week, seven months of the year with additional private functions and events throughout the year and sporadic opening during the winter.

The role can occasionally be physically demanding, requires a flexible approach to work, attention to detail, problem solving attitude, good customer service and effective communication skills with the wider castle teams, management and trustees.

Main Duties:

– Leading in safe working practices at all times and the provision of the castle space as a safe working environment for staff and visitors at all times, in accordance with the estate’s safety policy and all relevant risk assessment method statements plus common sense.
– Inspecting the building to monitor that all property systems, drains and rainwater goods are in good working order and are maintained at optimal levels in close liaison with the estate’s Head of Property Services (HoPS).
– Resolving daily maintenance issues, performing minor repairs to equipment and facilities finding prompt solutions to unexpected problems, communicating routinely with castle management and seeking support from the HoPS when required.
– Disposing of wastepaper, packing materials and other rubbish, aiming to optimise recycling opportunities at all times.
– Taking a leading role in ensuring that the exterior of the castle, including back of house storage areas and workshops, are tidy, clean and excellently presented at all times. – Supporting the housekeeping team in the tidiness and excellent presentation of the castle exhibition and back of house space at all times.
– Taking personal responsibility for the excellent maintenance and cleanliness of the castle personnel vehicle at all times.
– Taking personal responsibility for optimising heating energy costs, reflecting the best balance between minimising use of energy while ensuring the castle’s heat and ventilation control is within the spectrum required to preserve its contents and fabric.
– In the winter when the castle is closed to the public, duties may extend to painting rooms and passages as required, helping with the cleaning of woodwork, weaponry and any other duties required in preparation for the reopening of the Castle.
– Liaising with the HoPS over maintenance works that they prompt via the estate’s direct labour force or via third party contractors, ensuring the Operations Manager is kept informed of any planned works at all times.
– Supporting the HoPS communication with external contractors for larger projects to ensure seamless collaboration.
– Monitoring the Operations Schedule to check that any rooms booked by either internal or external personnel are ready for occupancy, moving furniture where required
– Opening and closing of the castle at the start and end of each day, ensuring doors and windows are securely closed at the end of the day and monitoring CCTV to provide optimal peace of mind.
– Monitoring exterior signage, clearing fallen trees and branches, ensuring waste bins are regularly emptied in accordance with routine practice.
– Taking ownership of fire prevention awareness across the castle and within the operating culture of all teams, taking a zero tolerance approach to any situation which poses a possible fire risk, reporting all cases to the Operations Manager immediately.
– Acting as Fire Warden in all fire response situations and leading in training caretaking team in adopting this role in your absence With the Castle Archivist, ensuring all fire response equipment and services are kept maintained and in compliance with Fire Brigade standards.
– Acting as the lead key holder for our fire and security alarm system providers, providing a 24/7 out of hours on-call response cover on rota with the castle caretaker key holder team.
– Ensuring the castle caretaker team and the wider castle fire first response team are trained to effectively and safely respond to a fire alarm notification safely.
-Taking a leading role in risk assessment of castle security both within the exhibition and around the castle estate, liaising effectively with senior management and neighbouring department managers over systems that allow suspicious activity is shared quickly and effectively across the estate.
– Being fully aware of fire evacuation procedures supporting the Operations Team in the event the building needs to be evacuated when open to visitors Able to comply, understand and undertake Risk Assessments where appropriate and participation in any inspections Exercising a duty of care towards guests including ensuring that services to provide disabled guests with all reasonably possible support are well maintained and available.
– Managing the 24/7 duty and on-call caretaker rota, ensuring all involved are communicating effectively together and are using business phones and any other technology that links with our emergency response systems are being used consistently, communicating cover to the Opertations Manager at all times
– Day to day collection of staff mornings and evenings by the caretaker team as required. Positive approach to the adoption of IT and any new systems that are introduced after consultation by management.
– Participation in Operations Meeting with other key member of staff to identify and prioritise necessary works for the upkeep of the building, and to ensure a safe working environment for all.

For full details, please visit our website and apply to Karen with your CV and Covering Letter.

Head Gardener

KEY PURPOSE
This job exists to ensure that the garden and policies of Pitmedden Garden and Haddo House are managed and maintained as nationally recognised gardens of high horticultural importance, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters in line with the Trust conservation procedures and Heritage Garden Management Plan.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

1. Ensuring the conservation and practical maintenance of the garden and policies – whether through delegation to other staff/volunteers, or personal participation – in terms of:

a. Practical horticulture (e.g., managing trees and shrubs, roses, herbaceous plants, vegetable and fruit gardens and bulbs; turf care; pest/disease/weed control; composting and soil improvement; hard landscaping; path care, plant propagation; plant sales management, tree care, Arboricultural techniques, care & maintenance of garden machinery, tractors, and estate management equipment).
b. Plantsmanship (e.g., the identification, recording (using Plant databases), labelling of individual plants and other collections).
c. Research and development (e.g., research into historical precedents and practical contemporary solutions to inform proposed activities and projects).
d. Interpretation (e.g., through the development and delivery of events such as introductory talks, guided tours or practical demonstrations, contribution to guidebooks or leaflets).

2. Ensuring an appropriate management regime of the gardens and policies that includes the management of:
a. Staff: including the Regional Grass Cutter and volunteers (recruitment, induction, development, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards.
b. budgets (setting, phasing, monitoring, pro-active and re-active adjustments) such that both gardens’ finances are sustainable within the context of the wider property budgets.
c. health, safety and the environment in line with stated Trust policies and approaches to ensure the health and welfare of staff/volunteers.
d. recognition of the Trust’s Environmental Policy with respect to sustainable gardening activities, including energy, water, recycling, carbon reduction, peat & pesticide-use.
e. daily, weekly, yearly and longer-term operational work plans and reporting in the context of the properties’ statements of significance and action plans (and contribution to these action plans) to ensure that activities are prioritised and planned to optimize the use of resources.
f. customer service and care from garden staff/volunteers, and in the broader sense of facilities and “visiting experience”, to ensure that the properties’ reputation for excellence is maintained and enhanced.
g. Taking a lead property role in monitoring and reporting on hazardous tree inspections
h. administration to enable gardening activities to be undertaken and recorded efficiently.

3. Participating fully in the property’s wider “management team” including
a. supporting the Operations manager strategically and practically with the operation of the properties, and assuming the role of “duty manager” as required
b. taking an active role in promoting the gardens and properties through digital media, events, workshops, presentations, and talks.
c. Managing turf areas, traffic flow and protecting the estate landscape features during major events including supervision of contractors.
d. Snow, ice, and storm management
e. Fire and security duties on a rota basis

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