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Full Time

HR Assistant

Job Reference: 171

Contract: Salaried 37.5 hours per week. Fixed term to June 2025

Salary: £26,000 – £29,371 per annum

ABOUT US

Glasgow Science Centre is a Scottish Charity and a unique 5-star visitor attraction with a vision for a Scotland where all people feel empowered through learning and engagement with science to make positive differences in their lives, communities and society.

Our mission is to inspire people of all ages to explore and understand the world around them, and to discover and enjoy science. We have been delivering interactive science experiences to schools, families, and community audiences for over 20 years, in-house, online and through outreach and we are dedicated to raising awareness of the importance of science to our nation’s wellbeing, economy, and society.

ABOUT THE ROLE

Glasgow Science Centre are recruiting for an HR Assistant on a fixed term contract to June 2025. This person will be the first point of contact for HR enquiries and provide an efficient and professional service co-ordinating and administering HR/Recruitment operations, internal communications and contributing to projects to progress the People and Organisational Development (POD) plan.

This is an exciting time to join a small and dedicated HR team who are committed to supporting and developing employees within a high performing and inclusive environment.

We are looking for someone who enjoys working collaboratively with others and uses their interpersonal and communication skills to work effectively across an organisation. An organised and proactive approach to work is essential as is having a strong attention to detail and the ability to find new and more efficient ways of working.

If this sounds like you, and you are passionate about GSC’s mission and values, then we would like to hear from you.

APPLICATION DETAILS

Please find full job description and details of how to apply on the Jobs and Volunteering section of the Glasgow Science Centre website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

The closing date for applications is, Monday 26th February 2024 at Noon.

CRM & Insights Manager

Who are we?

We are Scotland’s design museum. Designed for everyone, firing imaginations and sparking curiosity in design across Scotland and around the world. At V&A Dundee we are on a mission to inspire and empower through design.

Design shapes our world, it’s part of everyday life and it’s everywhere. We are a museum with energy and have a vision of the future where everyone is inspired through design and recognizes its far-reaching impact in our lives.

We are a welcoming place for people of Dundee to explore design and to use as an everyday part of their city, as well as inviting visitors from around the world. We are part of the V&A family of museums that celebrate creativity in all its forms from across centuries, for everyone.

Role Profile:

The CRM & Insights Manager is responsible for leading effective and efficient management of customer data at V&A Dundee across ticketing, retail, membership and CRM systems. The role will lead on data and insights for the museum to inform audience development, evaluation and reporting for key stakeholders. The role oversees the operation and development of these systems, working across departments to maximise income generation by embedding activation strategies to grow income, data, loyalty, support and attendance.

Duties and Responsibilities:
Support the Head of IT and Digital to deliver an integrated and responsive IT service focused on CRM and ticketing platforms which will support the operation of the museum, its public and business objectives.

Play a pivotal role in building loyalty, repeat visits and income generation in collaboration with the Marketing and Membership teams.

Develop, implement and manage an insight-led CRM strategy defining how the organisation manages customer relationships, from visitors to members to external stakeholders.

Lead the organisations approach to GDPR, ensuring policies and guidelines in place around collection and use of data.

Define and lead cross departmental data acquisition plans to inform audience development ambitions and targets.

Support the development and management of the organisations data dashboards and reporting mechanisms.

Analyse and evaluate data to provide reporting, evidence-based recommendations, and support for services to achieve organisational objectives and defined performance measures.

Creation and delivery of an overarching retention and acquisition strategy, including data driven segmentation.

Use data to analyse customer satisfaction and market research to identify the latest strategies to improve, build and strengthen customer relationships.

Project manage all upgrades to existing customer systems, troubleshooting on issues and any changes and migrations.

Implement and maintain legal compliance and full business continuity protocols for customer systems and related areas, ensuring particularly that the front of house team is fully supported in any instance of systems failure.

Generate and manage regular customer data reporting to internal team as well as external partners including Dundee City Council, the V&A, ALVA and ASVA.

Work with team leads for each customer system to analyse and report on data to support the growth of income, loyalty, support and attendance.

Work with the directors of Audiences & Media and Operations to ensure effective pricing structures are in place.

Provide cover for the IT & Business Intelligence Officer during periods of annual leave.

Be available out-of-hours in emergencies or to respond to urgent ticketing, retail or CRM business continuity issues on an occasional basis.

Any other duties determined to be reasonable for this position.

Deadline for applications: no later than 11.59, 26 February 2024. Interviews will be held on 05 March 2023.

This is a full-time position, working 37.5 hours per week working in a hybrid flexible environment with a mixture of home working and working from our museum in Dundee. We offer a generous package including 38 days holiday, pension scheme, company sick pay, entry to V&A Dundee paid exhibitions and many more discounts and benefits.

Pier Manager

JOB PURPOSE

Based on the island of Canna the Pier Manager role will be to manage the operation and maintenance of Canna Harbour and its environs in line with the Trust’s operational, compliance and statutory obligations and the requirements of the Port Marine Safety Code.

CONTEXT
The Isle of Canna is one of a group of islands known as the Small Isles situated 19 miles off the coast of the nearest mainland port of Mallaig, Western Scotland. Canna Harbour is the only port owned and managed within the Trust portfolio and therefore there is a significant responsibility and accountability for the Trust to ensure the harbour is managed safely and efficiently.

Canna Harbour operates all year providing a vital link for the island community with the mainland. There is a regular ferry service provided by Caledonian MacBrayne which operates 6 times per week between March and October and 3 times per week in the winter months. In addition to the ferry service there are increasing numbers of other commercial and leisure vessels utilising the harbour facilities such as cruise ships, private yachts, RIBS and fishing vessels. The latest operational figures recorded show 13 international cruise ships (1063 passengers), 26 sailing boats (613 passengers), 69 small cruise ships (315 passengers) and tour operator RIBS of approximately 5000 passengers. Further marine traffic is evident from high season yacht moorings (up to 30 boats per night) and frequent fishing vessel berths (c. 50). Although commercial activity is a lesser part of the harbour operation it does however support the delivery of vital island life-line commodities such a food, utilities, equipment and island and contractor vehicles.

This role is the key contact for all types of visitors to the island and the local community and is pivotal to the smooth operation of Canna Harbour. The successful candidate will be required to demonstrate flexibility in decision-making in the harbour operation particularly in relation to weather conditions. This role is critical to the Trust both in terms of operational and reputational commitment. The Harbour Master is based at Inverness, with day- to- day harbour master powers devolved to the Canna Pier Manager. In addition to the NTS Operations Manager, the Pier Manager will be supported remotely by the Harbour Master who is experienced in Ports and Harbours Legislation holding several years of experience as Harbour Master in large Ports. The Operations Manager and Harbour Master visit Canna on a regular basis throughout the year.

Garden & Estate Manager

Brodie Castle Estate:

Brodie Castle is set in a 75 acre “policies” estate of mature trees, avenues and mixed woodlands with a large man-made pond. Moreover, it is the official custodian of Ian Brodies national Daffodil collection, which is considered to be of great horticultural importance. It maintains strong links to the Brodie family, whose ancestral seat this was for its entire history. The estate is well visited by dog walkers and local people and is used as a park throughout daylight hours.

JOB PURPOSE

This job exists in order to ensure that the garden and policies elements of Brodie Castle are managed and maintained as an internationally recognised garden and landscape of outstanding horticultural importance, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The Key Purposes of the job will be met by:
1. Ensuring the conservation and practical maintenance of the garden and policies, whether through delegation to other staff/volunteers, or personal participation – in terms of:
a. Practical horticulture (e.g. including managing trees safely and shrubs, herbaceous and bog plants, half-hardies, annuals and bulbs; turf care; pest/disease/weed control; composting and soil improvement; hard-landscaping and path care; plant propagation; plant sales management);
b. Plantsmanship (e.g. the identification, knowledge and understanding of this high caliber plant collection, including recording [using Demeter database], and labelling of individual plants and recognized collections);
c. Research and development (e.g. research into historical precedents and practical contemporary solutions to inform proposed activities and projects; support to the planning, design and implementation of restoration and/or development projects);
d. Interpretation (e.g. through the development and delivery of events such as introductory talks, presentations, guided tours or practical demonstrations and workshops, garden trails, digital media and contribution to guide-books or leaflets). The Head Gardener will take an active role in promoting the garden and property.
2. Manage the property maintenance team to deliver the annual programme of planned preventative and reactive maintenance across the whole site including all buildings:
a. Collaborate with other heads of departments and the regional buildings team to ensure a clear maintenance plan is created and delivered for the whole estate including and prioritizing all legal compliance matters. This process will be overseen by the Operations Manager.
b. Manage the maintenance team to deliver the maintenance plan.
c. Contractor management: Ensure the maintenance team are working with all departments to oversee all onsite contractors and that they are managed as per our policies including health and safety requirements.

3. Ensuring an appropriate management regime of the garden and policies that includes the management of:
a. staff and volunteers (e.g. recruitment, induction, direction, development, performance management) such that they are fully equipped, organised and motivated to undertake their duties to the required Trust standards;
b. budgets (e.g. helping set future budgets, phasing, monitoring, pro-active and re-active adjustments to current budgets, managing project finance) such that the gardens’ finances are in line with budget within the context of the wider property and project budgets;
c. health, safety and the environment in line with stated Trust policies and approaches to ensure the health and welfare of all users;
d. machinery and equipment (e.g. ensuring timely and appropriate repairs, purchases and servicing) and its use (e.g. training, risk assessments and HAVS logs);
e. recognition of the Trust’s Environmental Policy with respect to sustainable gardening activities, including energy, water, peat & pesticide-use;
f. daily, weekly, yearly and longer-term management and operational workplans and reporting in the context of the property’s statements of significance, action plans and heritage garden management plan (and contribution to preparing these plans) to ensure that activities are prioritised and planned to optimise the use of resources;
g. customer service and care from garden staff/volunteers, and in the broader sense of facilities and “visiting experience”, to ensure that the properties’ reputation for excellence is maintained and enhanced;
h. administration to enable gardening activities to be undertaken and recorded efficiently;
i. When projects within this department are identified, take the lead on the project management.

4. Participating fully in the property’s wider “management team” including
a. supporting the Operations manager strategically and practically with the operation of the properties, and assuming the role of “duty manager” as required
b. taking an active role in promoting the gardens and properties through digital media, events, workshops, presentations, and talks.
c. Managing turf areas, traffic flow and protecting the estate landscape features during major events including supervision of contractors
d. Snow, ice, and storm management
e. Out of hours and during open hours: Fire and security duties including weekend working on a rota basis or when the need arises

Ecologist (Seabirds and Island Biosecurity)

JOB PURPOSE
This role enables the delivery of high priority projects which, together, deliver the Seabird and Island Biosecurity actions in NTS’s ‘Plan for Nature’. These projects are the prioritised list of work for which NTS has identified a critical need to conserve its seabirds and garner wider societal support while we do so. The role fills both skill and capacity gaps in our current workforce by providing a flexible mobile team to carry out operational, research and communication work across our seabird places.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The post-holder will:
• Carry out a list of high priority research, operational work and communications projects to progress NTS’s seabird conservation actions across its seabird sites. These include our work to recover seabirds affected by avian influenza, research to understand how to manage visitor pressure on seabirds, citizen science methods to monitor seabirds, developing new technology to improve biosecurity on seabird islands, and specific work on NTS’s identified priority species: Leach’s storm petrel, Fulmar, Puffin, Razorbill, European storm petrel and Great Skua.
• Present work in clear, accurate, scientifically robust, engaging and timely ways so that conservation evidence can be fast-tracked for use in managing our sites and garnering wider societal support for seabird conservation.
• Liaise frequently with the wider seabird ‘community of interest’ at NTS (The senior seabird officer, nature conservation team, rangers, operations managers, marine policy colleagues, communication and fundraising staff) to share information about your work and capture their input into it.
• Demonstrate the highest standards of welfare for wild seabird populations while collecting data to inform their conservation.
• Work to agreed standard operating procedures while working in island and clifftop environments.

Visitor Services Assistant – Kitchen Assistant

JOB PURPOSE
Do you have a passion for food and dedicated to high levels of customer service?
Visiting our Café is an essential part of the visitor experience for those coming to Newhailes House and Gardens the role of the Visitor Service Assistant – Kitchen Assistant is to make it a positive and memorable part of a visitor’s day with us. Our café is a busy operation, and the ideal candidate should be experienced in a high volume, fast paced environment.
You will assist the Head Chef in the day to day management of the kitchen to ensure that all targets are met and that all visitors receive the highest level of visitor experience standards.
You must have full weekend availability, hours will be issued on a rota basis.
We pride ourselves on creating a team work ethic here at Newhailes House so you may be required for additional support with other areas such as serving in the cafe.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
 Contribute to food production as per the menu cycle/specification.
 Keeping up to date HACCP, COSHH checklists and temperature sheets.
 Ensure high standards of kitchen hygiene, cleanliness, tidiness and related schedules.
 Use fresh produce and ingredients whenever and where-ever is possible and minimise wastage.
 Maintain a high standard of food presentation to the customer.
 Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.
 Share in the common responsibility of working in a manner mindful of the Trust’s obligations to minimise impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.
 Help to reduce occurrences where Health or Safety of yourself and other employees may be put in jeopardy.
 Adherence to the COSHH Training provided and control of substances covered by COSHH.
 Involvement in the upkeep and maintenance of both the kitchen and café areas.
 Assist with daily cleaning and pot wash duties.

Visitor Services Manager

JOB PURPOSE

You will be responsible for the onsite operations of Kellie Castle & Gardens. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. You will lead a management team responsible for delivering an overall visitor service strategy, care of the site, including retail, food & beverage and liaise with colleagues responsible for collections care and gardens. Promoting good communication across the site and a joined up service provision.

This is a complex role. With a strong background in operational management, you will be required to juggle staff management, property maintenance and health and safety alongside providing innovative ways for visitors to engage with the site. You will work alongside an experienced team of gardeners and be supported by a Fife collections care team.
There will be occasional requirement to cover the management of nearby Hill of Tarvit Mansion house and Kingarrock Hickory Golf.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
You will lead a team to support the overall experience – currently including visitor experience, events, admissions, catering and retail.

 Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to.
 Instil a Health & Safety culture across the property, managing risk and keeping risk assessments reviewed and relevant to reduce risk of incidents and accidents to volunteers, employees and visitors.
 Working with the Operations Manager to input into the budget process and manage costs at the sites.
 Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome within the visitor experiences at all properties.
 Driving the visitor services experience to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
 You will ensure high standards of presentation across the property, you may have delegated tasks within other departments and you will understand and help deliver your overall property business plan.
 Work closely with other VSMs and Head Gardeners in the Fife cluster to develop visitor strategies for all sites.

Visual Merchandiser

JOB PURPOSE
The primary objective of the Visual Merchandiser role is to support the consistent delivery of excellent visual merchandising and sales floor standards across all sites. By working collaboratively with the property teams, the post holder will ensure that our shops are displaying products in an exciting and enticing way, with the ultimate goal of maximising retail sales and profit. This will be achieved through a combination of policy, procedure and guideline development, and hands on in-store support of implementation with the property teams, with the latter being the predominant focus of the role. This role also carries the responsibility of developing the visual merchandising strategy, which will play its part in the delivery of the retail strategy and communicating the retail vision within each property. As a part of the retail management team, this role is involved in planning and delivery of the retail strategy, ensuring the profitability of the retail business.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Property support
• Work alongside property colleagues to develop and implement the visual direction of all retail locations, ensuring a consistent application of our brand whilst appealing to the specific visitor demographic of each property.
• Support property teams to deliver a consistent visual merchandising look and feel, creating appealing and eye-catching product displays, through hands on support and coaching where required.
• Working collaboratively with the property teams, manage the application of all shop merchandising: either through onsite visits, working with property teams, or through issuing guidance for operational delivery.
• Decision making and problem solving on product locations, using expertise and initiative to maximise income and profits, while considering stock availability and ongoing management of displays.
• Identify VM training needs and work with the Organisation Development team to deliver appropriate training methods in a timely manner.
• Identify display equipment requirements, source appropriate solutions, and manage implementation in line with an agreed budget.
• Support the retail team with store refurbishments from design through to merchandising ahead of reopening.

Assistant Catering Manager

Our Visitor Experience team members are the first point of contact for visitors. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

Principal responsibilities
We are looking for an enthusiastic person who is motivated to provide an excellent offer in our café, leads by example on customer care and professionally handles customer compliments and complaints. The individual will be a team player and, as part of our visitor experience management structure, will need to undertake the tasks of the designated Centre Duty Manager on a rota basis.

i. Provide a warm and friendly welcome to our customers ensuring that they have a
good customer experience and that our approach is inclusive towards everyone.
ii. Support the Catering Manager in running the Seabird Café and kitchen to deliver a
varied menu that meets our sustainability (local, sustainable sources) and quality
(taste, presentation, value) of products we serve in the café.
iii. Undertake specific duties assigned by the Catering Manager including rota
preparation, stock ordering and receipt, checking equipment is operational and daily
cash/payment reconciliation.
iv. Work safely, observing all Health & Safety policies and procedures and the hygiene
standards required from our catering system.
v. Supervise café and kitchen staff ensuring that they understand their duties and are
supported to carry these out effectively day to day. Support recruitment and training
needs.
vi. Assist with the preparation of food in the kitchen, when required.
vii. Ensure all caterings areas are checked and are fully operational, cleaned and meet
required hygiene standards.
viii. Undertake the activities required of our Centre Duty Manager on a rota basis which
includes opening up/closing down the Centre, daily safety checks and ensuring the
visitor experience team is deployed across teams to meet the customer demands
across the day.
ix. Efficiently handle customer compliments and complaints.
x. Be willing to learn about our wider charitable activities and talk to customers about
these, including promoting the benefits of our visiting our paid experience and
membership.
xi. Carry out any other reasonable duty which is within the competence of the post,
when directed by the Catering or Duty Manager to assist.

Essential skills and experience
• Consistent delivery of a high-quality visitor experience, with a customer-focused
attitude.
• A confident communicator – verbal and written.
• Organised with an ability to take the initiative, prioritise your work and supervise
others.
• A team player – adaptable and flexible to a varied working environment and able to
handle customer compliments and complaints.
• An ability to work under pressure at peak times.
• An appropriate means of transport to get the Centre across the working week between 0830 and 1800 and occasional evening events.

Desirable skills and experience
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability.

Assistant Sommelier

A unique Michelin starred gastronomic experience set in the heart of The Glenturret Distillery, Scotland’s oldest working whisky distillery.

Enjoy working in our 7 table restaurant, open for lunch, dinner and drinks from Wednesday to Saturday. Our bar lunch offers a relaxed setting, with A La Carte, sharing style menus. In the evening, we serve a 2 Michelin starred multi course tasting menu in the restaurant. Guests are also welcome for whisky flights or drinks, served in our Lalique bar and lounge.

Our Executive Chef, Mark Donald, cooks both seasonal and contemporary food, alongside his talented kitchen team. Our front of house are a team of passionate, proud and focused individuals, who apply great attention to detail to exceptional quality food and wines.

In the role of Assistant Sommelier, you will be expected to work effectively as part of a team providing support to the Head Sommelier within all aspects of the beverage service in the restaurant. If you love being part of a motivated team and thrive in a busy environment, we would like to hear from you.

We are looking for someone who is ambitious, has a positive and approachable manner, a people person who is receptive to continuous learning and development within the role.

Essential skills:

– A passion for wines and beverages
– Proven work experience as a Sommelier, or similar role in a high quality, fine dining
or Michelin Star Restaurant
– The ability to create tasteful food and wine pairings
– Have a strong knowledge of vineyards and wineries; including a good
understanding of the winemaking process
– Good communication skills
– Excellent customer service skills
– Have a positive attitude
– Must be a team player
– Familiarity with Alcohol restrictions or laws. Compliance alcohol training will be
given.
– Being warm, friendly, and professional
– Possess an understandable level of English; spoken and written

What is on offer for you!
• Fantastic career and development prospects (including wine and whisky courses)
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Uniform supplied
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique,
The Glenturret Café, and The Lalique Restaurant
• Tronc scheme
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous
retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

Distillery Ambassador (Glengoyne)

Do you have a passion for whisky and a dedication to providing exceptional visitor experience? Well, this may be the perfect role for you…

Our opportunity…

We are Glengoyne…

Since 1833, we have been making our wonderful malt whisky at the Glengoyne Distillery, nestled in a beautiful and picturesque setting just north of Glasgow. We are very proud of our multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! At the heart of our brand, product and experience are our people… it’s our people who make the magic happen!

As we look forward to the busy year ahead, we currently have new job opportunities for engaging, hardworking and reliable individuals to join the Glengoyne family within our visits team, as one of our prestigious Distillery Ambassadors.

As a Distillery Ambassador, your role will be responsible for bringing our world class spirits to life; communicating our stories and brand through the delivery of immersive and engaging experiences in ways that truly excite and delight our visitors, leaving lasting memories!

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Who We Are Looking For…

We are looking for friendly and charismatic individuals with a positive work attitude, who can use their own initiative and focus on providing exceptional visitor experiences as part of our warm and welcoming team. Our experience offering is varied and our visitors come from all over the world to learn about Glengoyne whisky, so the ability to adapt and build rapport with different groups and communicating effectively is essential (and any multi-lingual skills would be highly desirable, although not essential!).

The role is responsible for the delivery of tours, tastings, events and other visitor focused activities at our Distillery – the full job profile is viewable below. The visitor centre typically operates between 10.00 – 18.00, seven days per week, however, this is dependent on the needs of the business and hours may vary in line with consumer demand, we are therefore looking for individuals who can be flexible in their availability.

Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and it is anticipated that applicants should be within commuting distance of the distillery and ideally with their own transport given the remote location. In addition, given the industry and product we service, to be considered for a role applicants must be aged 18 or over. Candidates must also be able to demonstrate that they currently have the required documents to live and work in the UK.

This is a rewarding opportunity and provides the successful candidates with a permanent role on an annualised hours basis, offering a competitive hourly rate of £12.60 and an additional benefits package. We are looking for the successful candidates to join us in late March 2024.

If this sounds like the perfect role for you, then we’d love to hear from!

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Additional Information…

Glengoyne is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Edinburgh Gin, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best!

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Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

**No Agency Contact**

Science Communicator

Salary Range: £11.35 (hourly rate)

Contract: full time weekday contracts; 37.5 hours; flexible working considered

Dundee Science Centre is currently looking for outgoing, dynamic, confident, exceptional communicators to join our team to fulfil the key role of Science Communicator in a part-time capacity.

You will be part of a team responsible for the smooth operation of Dundee Science Centre’s programmes and services on a daily basis, supporting the Visitor Experience Leader (VEL). You will support the wider team in science communication and ensure the quality of delivery by team members meets audience expectations and standards. Primary objectives will be championing enhanced visitor engagement, ensuring that audiences have an enjoyable, safe, and inspiring experience.

You will be an ambassador for and the public face of Dundee Science Centre. You will be an excellent communicator and an effective team player with the ability to multi-task. Your main function will be to interact with all visitors in a friendly, outgoing manner ensuring an exceptional experience.

You will be responsible for delivering high quality science, technology, engineering, and mathematics (STEM) programmes across all audiences (including schools and community groups), either in-centre or via outreach, all in line with Dundee Science Centre’s key aims and objectives, alongside local and national government initiatives, and priorities.

You will be an advocate for Inclusion & Diversity, contributing to the development of DSC’s widening access strategies creating a culture of inclusion for our team and audiences.

The successful candidates will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation. You will have an excellent knowledge and understanding of visitor engagement and an enthusiasm to talk to people. A full clean UK driving license is required.

In-depth STEM knowledge is a desirable trait in this role, however having a confident and charismatic nature would be more advantageous. An understanding of science can be enhanced with on-the-job training; but an ability to communicate effectively with diverse audiences is essential.

You will work flexibly within the Dundee Science Centre team; hours of work to be discussed, flexible working will be considered, and weekend and evening work will be required.

For further information please view the detailed job description on our website:
https://www.dundeesciencecentre.org.uk/jobs

To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent FAO Caitlin to:

Email: recruitment@dundeesciencecentre.org.uk

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