Full Time

Assistant Manager

Camera Obscura and World of Illusions are looking for a full-time Assistant Manager to join their successful team. The Assistant Manager will be responsible for the line management of our Guides and the effective day-to-day running of the facility.

Main Responsibilities
-You will be responsible for the day-to-day running of the attraction.
-Manage and motivate employees, making sure they are alert, proactive and sensitive to our visitors’ needs, that they represent the company and maintain a positive attitude.
-Manage recruitment for Guide vacancies, advertising positions according to company policy, selecting staff for interview, offering positions and managing new start training.
-Manage additional HR responsibilities, including performance reviews, monitoring absences and assisting in disciplinary and grievance procedures.
-Liaising with other departments to ensure we continue to deliver a world-class experience for our visitors.
-You will be responsible for the safe and secure operation of the facility, providing first-hand control of situations as they arise.
-Attend meetings and contribute to the company strategy and policy-making as required.
-Manage and coordinate a monthly rota.
-Co-ordinate training and the development of staff; identify training needs, plan and run training sessions.
-Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.
-Admin cover for answering phone calls, dealing with ticketing enquiries, answering emails and enquiries via website and social media, and cash-up as required.

Required Skills
-Microsoft Office suite.
-Evidence of working in a customer focused environment offering world-class service.
-Evidence of past relationship building activities
-Organisational skills backed up with efficient administrative practice.

Desirable Skills
-Evidence of leadership skills and ability to foster strong team spirit with immediate team and wider partnership individuals.
-Evidence of planning and delivering projects.
-Recruitment and other HR experience.
-Experience with administrative systems.
-Experience devising and delivering training to staff.

Attributes
-Enthusiasm and confidence.
-Passionate about tourism.
-Able to identify new opportunities and confidence to bring new ideas to the table.
-Flexibility and able to support others in delivery of projects in tight time-scales.
-Ability to work autonomously; self-motivated and driven.
-Comfortable meeting new people and networking.
-A person with ambition to develop, train and grow with the post and with the company.
-High standard of personal presentation at all times.

Benefits
-£30,000pa
-Pension: 2% contribution for first 6 months of employment, rising to 10% thereafter
-Holidays: 29 days annual holiday pro rata
-Discretionary annual company bonus
-Camera Obscura & World of Illusions is a Living Wage employer and offers all staff contribution towards uniform, breakfast while on shift, refreshments throughout the day and seasonal team meals. Staff get a generous discount in the Gift Shop and free entry for friends and family to visit the attraction, as well as free entry to sister attractions Landmark Forest Adventure Park and Inveraray Jail. Access to ASVA passes for discounted entry to Scotland’s other top attractions.
-Flexible working options and a variety of shift patterns are available.
-Staff are given full training and offered personal development and training opportunities. Staff are also offered access to our employee assistance programme, providing access to information, advice, and answers to a range of workplace and personal issues.

Functions & Events Supervisor

PURPOSE OF THE ROLE

This role will act as a support function for administrative and operational duties across two departments – functions and events. Functions are composed of private clients i.e. Weddings, Corporate Meetings, Lunches, etc. whereas Events, are hosted by ourselves at property level to drive footfall through the site and encourage community engagement.

The functions element of the role will report into the F&B Manager ensuring that the planning and execution of events are to the highest standard of customer satisfaction whilst being aware of budgetary constraints. Events will report into the Visitor Services Manager, focussing on supporting the planning, marketing and operating of ticketed events.

The purpose of the role is to contribute to generating significant additional income to support conservation and learning at RBBM, and to encourage new audiences to visit the properties. This post requires energy, creativity, ambition and flexibility in order to create functions and events that make RBBM ‘Scotland’s must-see attraction, acclaimed internationally and loved locally’.

Visitor Services Supervisor – Food and Beverage

Are you enthusiastic about food & ‘Taste our Best’ representing Scotlands leading food & beverage businesses?

Do you have creative flair, not only in the kitchen, but in developing a program of events in our tearoom that compliment our core visitor experience?

Have you an eye for detail and a passion for providing excellent customer service?

Pitmedden Garden welcomes over 30,000 visitors each year and a visit to The Garden Tearoom at Pitmedden Garden is popular with locals and tourists alike.

We focus on providing a classic tearoom experience, with guests relaxing in the sumptuous surroundings of Pitmedden House, overlooking the historic gardens, with outdoor seating also available during the warmer months.

Our menu includes favorites such as seasonal soups, specialty scones and also our signature afternoon tea.

During the autumn and winter when garden is closed, the tearoom becomes the perfect backdrop for a variety of workshops, food experiences and social gatherings.

Gardener

To ensure that the garden and related policies of Brodie Castle Garden and Estate are managed and maintained as a nationally-recognized garden of outstanding historical and horticultural importance; contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

The role of ‘Gardener’ as a key member of the Brodie Castle team will be heavily involved in the development plans of the garden and wider designed landscape, with future projects aimed at creating gardens of interest and significance. Hence this post will be vital to realize this ambition of the gardens as a top visitor attraction. This post is likely to include frequent work in the Playful garden and care for the National Collection of Brodie daffodils.

Learning & Development Specialist

This job works with colleagues across the Trust to enable improved performance of individuals and teams, through learning & development, engagement, and recognition. You’ll work across the whole spectrum of organisational development disciplines and drive our ambitious agenda of new projects and recurring programmes of activity.

Visitor Experience Manager

The Hunterian is recruiting a Visitor Experience Manager, full-time and permanent position.

The postholder will manage the Visitor Experience and operations in the Hunterian public venues and lead the Visitor Experience Team to ensure that excellent visitor experience is delivered consistently.

Working closely with colleagues they will contribute towards the delivery of departmental strategic and operational objectives in the principal areas of building operations, visitor services, collections security and staff training and development.

Find more details here by using either the vacancy reference 135614 or searching ‘Hunterian’ in keywords: https://www.gla.ac.uk/explore/jobs/

Maintenance/Gardening Assistant (Seasonal)

1 February to 31 October 2024
4 days on, 4 days off

We are looking for professional and motivated individuals to represent one of Dumfries & Galloway’s finest tourist destinations during the 2024 season.

In this customer facing role, you will assist with general maintenance of the playground and garden areas. Maintenance responsibilities will include litter picking, emptying bins, and ensuring the playground area is maintained in excellent condition for our visitors via playground checks (training will be provided for this). Garden duties will include weeding, watering, and strimming, as well as helping visitors in our garden centre. Working hours will be 7.45am to 4.30pm on a 4 days on, 4 days off basis, including weekends.

• Do you enjoy working outdoors?
• Are you hardworking with a flexible approach to work?
• Can you demonstrate strong customer service skills?

Candidates should be able to demonstrate experience in a customer facing role and have an interest in horticulture (gardening experience is not essential as training will be provided). As Drumlanrig Castle is not accessible by public transport, access to your own transport is essential.

Interested? Please apply by emailing a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 29 December.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/

Cinema Young Audiences Coordinator

DCA is looking for a Cinema Young Audiences Coordinator to develop and grow children, family and young audiences for its cinema programme.

A creative, organised and dynamic individual, you will be responsible for developing and delivering DCA’s annual Discovery Film Festival, as well as year-round programmes and initiatives such as Discovery Family Film Club, Discovery Young Ambassadors, and the distribution of Discovery films. Discovery Film Festival has just celebrated its 20th edition this year therefore you will be joining at an exciting time with room for future development.

Close working with DCA’s Head of Cinema, Head of Learning and Communications Team, as well as collaborating with external support networks and partners, will be key to ensure DCA Cinema’s young audience engagement remains a model of excellence regionally, nationally, and internationally.

If you feel you have the skills and enthusiasm for this role, you can view the full job description here. To apply, please send the following to dca.recruitment@dca.org.uk:

Covering letter or video/voice file demonstrating how your skills and experience match the job description (max 800 words or three mins for a video/voice file).
CV (written or video/voice file)
Application form (found on the DCA website).
Deadline for completed applications is 12 noon, Monday 8 January 2024.

Interviews are expected to take place in the week commencing Monday 15 January 2024. The questions will be circulated in advance of the interview.

If you require this advert, job description or application form in an alternative format please email dca.recruitment@dca.org.uk or call 01382 432490.

Dundee Contemporary Arts
152 Nethergate, Dundee, DD1 4DY

DCA is supported by Dundee City Council and Creative Scotland

DCA is committed to addressing the inequality that prevents equal access to opportunities in the arts. We encourage applications from those who are underrepresented in the arts and cultural sectors and who face barriers to access.

Warehouse Operator (Tamdhu)

Are you a hard-working, team player looking for your next opportunity in warehousing?…

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

Thanks for your interest in this opportunity with Ian Macleod Distillers. We are a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. Crafting Spirits with Passion, is what we do best and we own some exquisite brands such as Tamdhu, Glengoyne, Rosebank and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Setting the scene…

Established in 1897, you will find our Tamdhu Distillery nestled in the heart of the famous Speyside region, on the banks of the River Spey.

Dedicated to our craft, our multi-award winning premium malt whisky, matured in 100% sherry oak casks, is a true testament to our people… after all, it’s them who make the magic happen!

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Our Opportunity…

It continues to be an exciting time for us at IMD and with ongoing investment in our Tamdhu production and warehousing site, over the last few years’ we have seen the expansion of our warehousing facilities and now have two main areas, aptly named ‘Tam 2′ and ‘Tam 3’. With this expansion, we are now looking to welcome an additional Warehouse Operator into our already established, hard-working and passionate team at our Tamdhu Distillery!

This role is available on a full-time and permanent basis and will involve all site warehousing activities including movement of empty and full casks, filling and disgorging casks and tankers, use of site forklifts and storage of casks, taking spirit changes and recording of all HMRC information as required. The full job profile can be viewed below.

The successful candidate must live within a commutable distance to the Tamdhu Distillery located near to Aberlour (Speyside) and will ideally have previous experience in a similar role within the whisky and spirits industry, however, we will consider candidates who have transferable skills from other industries as full training is provided. The successful candidate will be a strong team player, working collaboratively with their colleagues to achieve common goals, whilst also having the ability to work independently, using their own initiative and making suggestions to improve processes.

It is requirement that applicants hold a full clean UK driving licence and previous fork lift truck experience and/or high reach lift equipment would be advantageous although not essential. We are a COMAH site so an understanding of all statutory and company regulations relating to health, safety, HMRC and environmental issues is also desirable.

Distillery Site Enhancement Operator

Are you a self-starter looking for your next opportunity within the whisky industry…

It continues to be an exciting time for us at IMD and with ongoing investment in our Tamdhu production and warehousing site, we are currently looking for a Distillery Site Enhancement Operator to join our established, hard-working and passionate team at our Tamdhu Distillery!

This opportunity is available on a full-time, permanent basis. It is a stand-alone position, albeit the successful candidate will very much feel part of the wider Tamdhu team, working towards common goals. The role would be suitable for a self-starter who can use their own initiative to manage their time, ensuring the key responsibilities of the role are delivered in a timely manner and someone who can be flexible.

A critical part of this role is the operation and maintenance of the site bio-plant, therefore previous experience would be desirable albeit not essential. This will include some weekend cover as part of rotational cover. In addition, Tamdhu has extensive grounds that require ongoing maintenance and improvements throughout the year, however, in the winter months’ the successful candidate may be asked to assist the warehouse operations team or our on-site Maintenance Engineer in other work activities. The full job profile is viewable below.

The successful candidate must live within a commutable distance to the Tamdhu Distillery located near to Aberlour (Speyside) and hold a full UK driving license. We are a COMAH site so previous experience working within a high risk environment would be advantageous.

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Next steps…

So… if this sounds like the perfect role for you, then we’d love to hear from you!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Commis Chef

Are you tired of anti-social hours and long shifts? At Restoration Yard we have the perfect opportunity in our daytime operation for a Commis Chef who wants to achieve a better work-life balance. You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat beautiful restaurant with an additional 80 outdoor covers.

This is a fantastic opportunity for someone who has a passion for food, is a team player and understands the importance of hygiene. You will support the kitchen brigade in preparing food and maintaining the highest standards of cleanliness. In addition to our normal daytime operation, you will cater for weddings and other events, producing high quality food. Candidates should demonstrate relevant experience and the ability to work effectively in a busy kitchen.

Why work for us?
While regular weekend working and the occasional evening for weddings and events is required, as a primarily daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks; The Coffee Bar; as well as various other food outlets which are open throughout the year.

Interested? Please send us a copy of your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 22 December.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Facilities Manager

The Facilities Manager is a hands-on role, supporting the Operations Manager to ensure close collaboration between operational teams and central teams, namely, Buildings, H&S, and Insurance, as well as key contractors and trades. The Facilities Manager has first line responsibility for the maintenance of fabric and equipment (planned and reactive), fire and security systems (servicing), building projects, on-site vehicles, housekeeping for visitor buildings and holiday accommodation and the two play parks at Culzean.

This includes supporting the Operations Manager and Buildings Team to ensure all buildings are compliant. This remit includes responsibility for maintaining fire and security alarm systems; maintaining the ‘Safe system of work’ documentation across the park or successor systems involving developing and cataloguing risk assessments specific relevant to each department, managing and participating in a rota system responding to alarms and call-outs; carrying out emergency and routine maintenance work, and/or procuring this work as agreed with the Operations Manager and Buildings Team. As such, the Facilities Manager will ensure that all depts. and properties are a safe, secure, clean and comfortable environment in which staff, students, volunteers, and visitors can effectively work and study. Weekend working is required, and the post-holder will be expected to work flexibly, taking time off in lieu, in accordance with Trust policy.

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