Part Time

Sales Assistant

Hours: 2-5 days (Full-time/Part-time)
Duration: Permanent

The Royal Yacht Britannia is an award-winning five-star visitor attraction and exclusive events venue in Edinburgh. The 160-strong team on board is committed to delivering the same standards of excellence expected when Britannia was in service.

Company benefits include:

• 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So, 20% potential contribution to your pension).

• 6.6 weeks/33 days pro-rata, annual holiday entitlement (one week/5 days pro-rata more than statutory minimum)

• Enhanced long service holiday entitlement

• Life Assurance

• Performance & loyalty payment scheme

• Employee Assistance Programme

• Complimentary tickets

• Staff discount in the Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal Hotel

• Free car parking for staff

• Uniform provided

Britannia’s Shop is the benchmark for five-star retailing within Scotland’s tourism industry, and we now have a fantastic opportunity for an outstanding Sales Assistant to join our great team.

Working alongside a passionate and friendly team of Sales Assistants you will work over three key areas of the department, selling tickets in our ticket office, working in our busy Shop and running our fudge shop, the NAAFI. Shifts are given to the team 4 weeks in advance and a variety of week and weekend work is required.

The ideal candidate will be enthusiastic, customer focused, with a positive can-do attitude and who enjoys a varied role in a fast-paced environment. It is essential that the candidate is flexible to work over a 7-day period. You must also have a smart appearance, be competent in numeracy and be computer literate. Experience in a customer-focused role within a quality establishment would be advantageous.

If you have a warm, outgoing personality and would relish the freedom to interact with visitors of all ages, then why not join our friendly and motivated team?

Please send your CV and a covering letter outlining why you feel you would be suitable for the role of Sales Assistant to: recruitment@tryb.co.uk or postal applications to:

Kirsty Sibbald
Shop Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

Interviews: ASAP

No agencies please.
Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Visitor Assistant

Who we are:

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Our 2030 strategy includes three ambitious pledges: to reverse the decline of 50 species; to create deeper connections with nature for more than one million people; and to enable more than 100 communities to better connect with nature.

The role

Providing a first-class service to visitors to the RZSS Highland Wildlife Park in a varied and exciting role engaging with customers/visitors ensuring a high standard of customer service at all times. Ensuring all areas of the site are presented to the highest standards.

Some of the things you’ll do:

Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors and colleagues to meet/exceed our Visitor Experience Standards, e.g. provide a personal, knowledgeable, and positive level of service daily.
Respond to unexpected situations (minor customer complaint) in a professional manner and seek advice and support from your line manager when required.
Ensure designated department/areas are maintained to the highest standard, ensuring stocks are regularly replenished, all areas are clean and clear, all displays are presented as directed (e.g. housekeeping duties such as toilet checking and litter picking).
Occasionally help in other operational areas including admissions, catering, events, retail, parking, sentry, tours & talks, or any other department who may need back up support on a flexible basis.

What we’re looking for:

Good achievement in standard grades (or equivalent), including English and Mathematics.
Valid driving license (tours & presentations only)
Accurate numerical reasoning skills and attention to detail.
Engaging customers empathetically to provide information, upsell products and deal with queries.
Providing first class customer care and service, including dealing with customer queries.

What you’ll get in return:

Starting full time salary of £24,804 or £25,329 (offer based on experience) with future salary progression up to £25,858 per annum – based on 37.5 hours per week (part time hours may also be available) – please indicate preference when applying
May require some evening/ weekend working on occasion
34 days annual leave (full time will be prorated for part time hours)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Visitor Services Supervisor

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

Visitor Services Assistant – Housekeeping

JOB PURPOSE

To clean and maintain Greenbank House, to ensure the site retains its Visit Scotland rating and to enhance the visitor experience at the property. The Domestic Visitor Assistant should provide an efficient and effective service through high standards of cleaning and maintenance based on the needs of the property all year round, including events and functions.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

The housekeeper is responsible for a wide variety of duties in connection with the cleanliness and maintenance of the property. These duties involve keeping the House and courtyard toilets presentable for staff and visitors.

There is a degree of flexibility within the hours however we are looking for them to be split over 3 days for example 4hrs Monday, Wednesday & Friday.

Specific duties include:

• To ensure that a high level of cleanliness is maintained throughout the House and courtyard.
• To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.
• Cleaning of all offices, toilets, staff kitchen and storage areas within the house.
• Wearing correct uniform, name badges, or PPE as required
• General cleaning of surfaces (e.g. windowsills, skirting boards, and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of staff & public areas.
• To highlight general maintenance issues and forward to facilities manager/VSM where appropriate.
• Also required to contribute to major deep cleaning tasks during certain periods of the years.
• Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties required to maintain high standards required.
• Report to Line Manager any defects seen which are likely to affect public experience and security.
• The VSA is required to use only approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.
• Will be a frequent user of cleaning materials.
• Will be trained by the conservation team to assist with collections cleaning of various items within the house.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Project Registrar

Role Profile:

The Project Registrar will support the delivery of the V&A Dundee 2028 Project by managing all arrangements for the audit, inventory, de-installation, storage and/or return of the 300+ objects currently on display in the Scottish Design Galleries. You will also administer all contractual and logistical arrangements for new loans-in to the V&A Dundee 2028 Project, including long loans to the Scottish Design Galleries from public and private lenders. Working closely with colleagues in the V&A Dundee 2028 team, as well across the wider organisation, you will ensure that these processes are planned efficiently and carried out to agreed project timelines and in accordance with lender requirements and sector best practice, prioritising the safety of objects under V&A Dundee’s care at all times.

Job Description:

– Manage all Registration processes for the V&A Dundee 2028 Project, reporting to the touring and Programme Manager.

– Implement a full audit and inventory of objects currently on display in the Scottish Design Galleries and in storage at V&A Dundee, ensuring this inventory is accurate and maintained throughout the V&A Dundee Project lifecycle.

– Work closely with colleagues to manage the programme of loan renewals, requests, returns and rotations relating to the V&A Dundee2028 Project.

– Negotiate with lenders to the V&A Dundee 2028 project on conditions of loan and ensure these are communicated effectively to colleagues across V&A Dundee.

– Maintain full and accurate loan documentation in line with the sector standards.

– Ensure all objects relating to the V&A Dundee 2028 Project are covered under the UK Government Indemnity Scheme or commercial fine art insurance.

– In close consultation with colleagues across V&A Dundee, develop and maintain a workplan for the deinstallation, storage, movement and installation of all loan objects related to the V&A Dundee 2028 Project.

Commission and manage object transport, packing and crating contracts for the V&A Dundee 2028 Project.

– Reporting to the Capital Project Manager, ensure that accurate and current cost estimates for object transport, crating and packing are maintained throughout the Project Lifecycle.

– As necessary, identify, appoint and manage specialist contractors, including conservation.

– Manage all lender courier requirements, delegating to the Project Officer as appropriate.

– Ensure V&A Dundee procedures and sector standards are adhered to for the receipt and despatch of objects to / from V&A Dundee.

– Working closely with colleagues and specialist conservation staff, coordinate the condition reporting of objects received and despatched to/ from V&A Dundee, ensuring accurate records are maintained.

– Support project close-down and handover to operational teams.

– Other duties as reasonably requested by the Capital Project Manager.

Communications Assistant

Fruitmarket are looking for a Communications Assistant to join the team.

This post is 2 days per week and paid at £28k pro rata.

Fruitmarket is looking for a Communications Assistant to help share our programmes in engaging, thoughtful and accessible ways across digital platforms. This is an exciting opportunity for someone who enjoys working collaboratively, communicating creatively, and contributing to the life of a contemporary arts organisation.

You may come from a cultural, creative, or related sector, or bring transferable digital communications experience from elsewhere. What matters most is your creative storytelling, enthusiasm for communication, your ability to work with others, and your interest in Fruitmarket’s work and the wider arts ecosystem.

Working closely with colleagues you will support the planning and delivery of digital marketing and communications for Fruitmarket’s exhibitions, events, and public programmes. You’ll help ensure our work reaches a wide and diverse audience and is communicated clearly, creatively, and respectfully.

Fruitmarket works to be an inclusive venue and employer. Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.   
  
Please complete the equalities monitoring information and submit a CV.   
   
Your CV should be maximum 4 pages and include a statement (up to 500 words) outlining how you fulfil the job criteria and demonstrating that you have the required skills for the post. We will also accept a statement as a video or audio file.   

 The application should be emailed to jobs@fruitmarket.co.uk with Communications Assistant as the email subject heading.  

Application deadline: Monday 07.09.26 at 9am. If you have not heard from us by 14.09.26 then your application has not been shortlisted.  